730 Restaurant Services jobs in Egypt

The Manager Trainee will learn and develop the skills necessary to manage daily restaurant operations effectively. This role is designed to prepare the candidate for a management position by providing hands-on experience in customer service, team leadership, inventory control, and overall restaurant management.

Key Responsibilities:

• Training & Development:
  Participate in a structured training program to understand all aspects of restaurant operations, including front-of-house and back-of-house management.
• Operations Management:
  Assist in overseeing daily operations to ensure smooth service, food quality, and cleanliness standards.
• Customer Service:
  Ensure exceptional guest experiences by addressing customer inquiries, concerns, and feedback promptly and professionally.
• Team Leadership:
  Support in supervising staff, scheduling shifts, and motivating team members to achieve performance goals.
• Inventory & Supplies:
  Learn how to manage stock levels, monitor food costs, and coordinate with suppliers to maintain adequate inventory.
• Financial Management:
  Gain exposure to budgeting, cash handling, and sales reporting to understand profit and loss management.
• Compliance:
  Ensure adherence to health, safety, and sanitation standards as per company policies and local regulations.

Qualifications:

• Bachelor's degree in Hospitality, Business Administration, or related field (preferred but not mandatory).
• Previous experience in food service or hospitality is an advantage.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, high-pressure environment.
• Willingness to work flexible shifts, including evenings, weekends, and holidays.
• Eagerness to learn and grow into a management role.

Job Title: Restaurant Operations Manager

Location: Saudi Arabia – Leading Restaurant Chain

Job Type: Full-time

Job Summary:

We are looking for an experienced and dynamic Restaurant Operations Manager to oversee and manage day-to-day operations across multiple branches. The ideal candidate will ensure operational excellence, high-quality service, and strong team leadership to achieve business goals.

Requirements:

Minimum 5 years of proven experience as a Restaurant Operations Manager.

Bachelor's degree (or higher education).

Strong leadership, organizational, and communication skills.

Ability to manage multiple restaurant branches and large teams.

Benefits:

Competitive salary package (to be determined based on experience – as per Saudi committee).

Accommodation, transportation, and medical insurance provided.

Professional work environment with growth opportunities.

Key Skills:

Restaurant Operations Management

Multi-Branch Management

Leadership & Team Development

Customer Service Excellence

Financial & Budget Control

Strategic Planning

Staff Training & Performance Management

Problem-Solving & Decision-Making

we are looking for enthusiastic fresh graduates who are eager to build a long-term career in restaurant management.

As a Manager Trainee , you will undergo a structured training program to develop the skills and knowledge needed to lead a restaurant team and ensure high standards of customer service, food quality, and operational excellence. This role prepares you for future leadership positions within the restaurant.

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Key Responsibilities:

• Participate in a comprehensive training program covering all areas of restaurant operations
• Supervise and support crew members in day-to-day tasks
• Ensure consistent delivery of exceptional customer service
• Monitor food safety, cleanliness, and hygiene standards
• Assist in inventory control, stock ordering, and waste management
• Help manage labor costs, productivity, and scheduling
• Address customer concerns promptly and professionally.
• Learn and apply company policies and procedures
• Contribute to achieving sales goals and operational targets

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Qualifications:

• Fresh graduates are encouraged to apply.
• Previous experience in a customer service or foodservice environment preferred
• Strong communication and interpersonal skills
• Leadership potential with a hands-on approach
• Ability to work in a fast-paced, team-oriented environment
• Flexibility to work various shifts, including nights, weekends, and holidays

Job Type: Full-time

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate

We're looking for a Customer Service & Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services

Responsibilities:

• Communicate with clients via phone and WhatsApp.
• Provide information about products and training courses.
• Follow up with customers after purchase or booking to ensure satisfaction.
• Achieve monthly sales targets.

Work Details:

• Remote position (work from home)
• Shift-based schedule (morning/evening shifts)

Requirements:

• Excellent communication skills and a polite, professional attitude.
• Experience in customer service or sales (preferably in beauty or cosmetics).
• Good knowledge of WhatsApp, CRM tools, and spreadsheets.
• Punctual, organized, and team-oriented.

Job Type: Full-time

Pay: E£10, E£15,000.00 per month

Company Description

RAYA Customer Experience provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from competitive and highly skilled labor markets, RAYA CX offers an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Role Description

This is a full-time on-site role for a Customer Service Team Leader located in Cairo, Egypt. The Customer Service Team Leader will oversee the daily operations of the customer service team, ensuring customer satisfaction and consistent service delivery. Responsibilities include managing the team's performance, providing support and training, handling escalated issues, and maintaining effective communication with clients and team members. The role involves scheduling, reporting, and implementing strategies to enhance the overall customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Customer Service Management and Communication skills
• Proven leadership and team management experience
• Excellent problem-solving and decision-making skills
• Strong organizational and multitasking abilities
• Fluent in English (additional languages are a plus)
• Previous experience in a customer service role is preferred
• Bachelor's degree in Business Administration, Management, or related field

We're hiring Customer Service Agent

Morning shifts (last shift ends at 7)

Fixed Days off

Social & Medical insurance

Net salary: 14,000

Requirements:

• English level B2 / C1

• Previous experience in customer service

Location: Abbasya

e&Cx Company is hiring B1 English speakers to be a customer service representatives responsible for handling customers through Chat. (Wave 1).

Job requirements:

B1 English level

Graduates

Giza residents preferred

Able to work rotational shifts

Job Benefits:

Net salary: 10,000 EGP/month

Social and medical insurance

Transportation provided

Paid training

Work location: Smart Village, October