17 Restaurant Chef jobs in Egypt
Head Chef
Posted today
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Job Description
Position Overview
We are seeking a highly skilled and creative Head Chef to lead the culinary operations at Biki's. The role combines hands-on kitchen leadership with strategic planning to expand our product line into supermarkets while maintaining excellence in dine-in service at our Fam Bam branch.
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Key Responsibilities
- Kitchen Operations & Team Leadership
• Oversee daily kitchen operations, ensuring consistency, quality, and hygiene standards.
• Manage and train kitchen staff to maintain efficiency, creativity, and discipline.
• Implement workflow systems for smooth service during peak hours.
- Menu Development & Product Innovation
• Design and continuously refine menus for both dine-in and catering services.
• Develop scalable recipes and product lines suitable for supermarket distribution (ready-to-eat, packaged items, etc.).
• Maintain food cost control and work with procurement to source high-quality ingredients.
- Supermarket Product Implementation
• Standardize recipes and packaging for retail distribution.
• Collaborate with production teams and suppliers to ensure compliance with food safety and shelf-life requirements.
• Work with management to test, launch, and scale supermarket products.
- Dine-In Experience – Fam Bam Branch
• Ensure exceptional food quality and presentation for dine-in customers.
• Monitor service standards and coordinate closely with front-of-house staff.
• Adapt menus and specials to seasonal trends and customer feedback.
- Operations & Compliance
• Maintain strict hygiene, HACCP, and safety standards across all outlets and product lines.
• Manage kitchen budgets, inventory, and waste reduction.
• Report directly to management on kitchen performance, product development, and staffing.
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Qualifications & Skills
• Proven experience as a Head Chef or Executive Chef in a high-volume restaurant or catering business.
• Strong background in both restaurant dining and food production for retail.
• Knowledge of food safety regulations and experience with HACCP or ISO standards.
• Excellent leadership, communication, and organizational skills.
• Creativity in menu design and passion for food innovation.
• Ability to balance hands-on cooking with operational management.
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What We Offer
• Opportunity to lead an innovative culinary brand expanding into retail and dine-in experiences.
• A creative environment where new ideas are encouraged and implemented.
• Competitive compensation and growth potential within the company.
Head Chef
Posted today
Job Viewed
Job Description
My client, a leading independent luxury International restaurant group is seeking an experienced
Senior Chef
to lead their culinary team for their high end, very large and popular restaurant in Cairo.
This key position will be responsible for overseeing kitchen operations, creating an exceptional dining experience, and ensuring the quality and presentation of every dish. The ideal candidate will have a deep passion for Mediterranean / French cuisine and a proven track record in a high-end restaurant environment. Exceptional communication skills are a must
This is an exceptional opportunity to join one of the world's leading luxury restaurant brands.
If you do not hear back from Eagles Spearing Management Consultancy within 7 working days then unfortunately on this occasion your application has been unsuccessful. We will however keep your details on file for any future opportunities.
Head Chef
Posted 1 day ago
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Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Ensuring Culinary Standards and Responsibilities are Met**
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.
- Develops, designs, or creates new menus and recipes based on standards or artistic contributions.
- Demonstrates knowledge of high quality food products, presentations and flavor.
- Ensures compliance with food handling and sanitation standards.
- Ensures compliance with all applicable laws and regulations.
- Follows proper handling and right temperature of all food products.
- Knows and implements brand's Safety Standards.
- Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Maintains purchasing, receiving and food storage standards.
- Operates and maintains all department equipment and reports malfunctions.
- Supports procedures for food & beverage portion and waste controls.
- Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.
- Checks the quality of raw and cooked food products to ensure that standards are met.
- Assists in determining how food should be presented and creates decorative food displays.
**Leading Culinary Team**
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Ensures and maintains the productivity level of employees.
- Ensures that menu items are prepared and presented according to use record standards.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
- Leads shifts while personally preparing food items and executing requests based on required specifications.
**Maintaining Culinary Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Schedules employees to business demands and tracks employee time and attendance.
- Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.
- Reviews staffing levels to ensure that guest service, operational and financial objectives are met.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Handles guest problems and complaints.
- Strives to improve service performance.
- Helps employees receive on-going training to understand guest expectations.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Executive Head chef
Posted today
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Job Description
Responsibilities:
- Menu Planning and Development:
- Develop and create innovative and appealing menu items based on culinary trends, seasonal availability, and customer preferences.
- Design menus that balance variety, creativity, and profitability while ensuring consistency in quality and presentation.
- Collaborate with management to establish pricing strategies and cost-effective menu options.
- Food Preparation and Execution:
- Oversee all aspects of food preparation, including recipe development, ingredient sourcing, and kitchen operations.
- Ensure that all dishes are prepared to high standards of taste, appearance, and food safety.
- Monitor portion sizes, food waste, and kitchen efficiency to optimize productivity and minimize costs.
- Kitchen Management and Staff Supervision:
- Lead and manage a team of kitchen staff, including cooks, sous chefs, and kitchen assistants.
- Provide direction, training, and mentorship to kitchen staff to foster skill development and maintain high morale.
- Create work schedules, assign duties, and monitor performance to ensure smooth operations and adherence to standards.
- Quality Control and Food Safety:
- Implement and enforce food safety protocols, hygiene standards, and sanitation procedures in accordance with regulations and best practices.
- Conduct regular inspections of kitchen equipment, storage areas, and workspaces to maintain cleanliness and compliance.
- Monitor food quality and freshness, and take corrective action as needed to uphold standards of excellence.
- Inventory Management and Ordering:
- Manage inventory levels of food and supplies, including ordering, receiving, and storage.
- Maintain accurate records of inventory usage, waste, and costs, and analyze data to identify opportunities for efficiency and cost savings.
- Establish relationships with suppliers and negotiate pricing and terms to ensure competitive pricing and reliable delivery.
- Menu Costing and Budgeting:
- Monitor food costs, labor costs, and other expenses to ensure that the kitchen operates within budgetary constraints.
- Analyze financial reports and performance metrics to identify areas for improvement and implement strategies to maximize profitability.
- Adjust menu prices, portion sizes, and ingredient sourcing as needed to optimize margins and maintain competitiveness.
- Creativity and Innovation:
- Stay informed about culinary trends, techniques, and ingredients, and incorporate new ideas into menu development and kitchen operations.
- Encourage creativity and innovation among kitchen staff, fostering a culture of continuous improvement and culinary excellence.
- Experiment with new dishes, flavors, and presentations to keep the menu fresh and exciting for guests.
Executive Head Chef
Posted today
Job Viewed
Job Description
We are looking for a talented Executive Chef with proven experience in Italian cuisine to lead our kitchen team in delivering exceptional dining experiences.
Responsibilities:
• Develop and execute authentic Italian menus with a creative touch.
• Oversee kitchen operations, ensuring quality, taste, and presentation.
• Train and inspire the culinary team.
• Manage costs, inventory, and suppliers effectively.
Requirements:
• Previous experience as an Executive/Head Chef in a high-end restaurant.
• Strong expertise in Italian cuisine.
• Leadership, creativity, and excellent knowledge of food safety.
• Culinary degree is a plus.
Location: Park Street, Sheikh Zayed
Demi Chef Bullona Restaurant
Posted today
Job Viewed
Job Description
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
About The Role
To assist in the preparation, production, duties and responsibilities of his/her Culinary Section as assigned by the Restaurant Chef.
What You Will Do
- Run the day to day operation of assigned station in the kitchen
- Assist the Chef De Partie in performing his duties and acts as Chef De Partie in his absence.
- Ensure a clean, neat and organized work area.
- Assist in creating and preparing menus items and specials.
- Check and complete mise en place and set-up the station.
- Establish high levels operational standards in F&B in line with international standards
- Work closely with standard recipes and plate presentations in order to maintain standards of quality in production and presentation.
What You Bring
- Previous experience of 3 years in similar or related fields in a 5* Hotel
- Physically fit
- Fluent in English
- Certificate in F&B would be an advantage
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours
- Full Time
Commis Chef – Pastry Kitchen
Posted today
Job Viewed
Job Description
Commis Chef – Pastry Kitchen
At voco Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.
We are looking for a Commis Chef – Pastry Kitchen who will support the pastry team in preparing high-quality desserts, pastries, and baked items, contributing creativity and consistency in line with IHG culinary standards.
A little taste of your day-to-day:
Every day is different at IHG, but you'll mostly be:
- Assisting in the preparation and baking of pastries, breads, and desserts.
- Following recipes and instructions while maintaining portion and quality standards.
- Supporting senior chefs in daily kitchen operations.
- Ensuring all ingredients are properly measured, stored, and rotated.
- Maintaining cleanliness, hygiene, and food safety standards in the pastry kitchen.
- Assisting with buffet setups, banquets, and special events as required.
- Minimizing waste and ensuring proper use of raw materials.
- Handling equipment and utensils safely and responsibly.
What we need from you:
- Diploma or certification in Culinary Arts, preferably with a focus on pastry.
- 1–2 years' pastry or bakery experience in a 4/5-star hotel or reputable pastry shop.
- Knowledge of basic pastry techniques and dessert preparation.
- A passion for pastry, creativity, and attention to detail.
- Ability to work in a fast-paced environment with a team-oriented approach.
What We Offer
We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Commis Chef – Butchery Kitchen
Posted today
Job Viewed
Job Description
At voco Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.
We are looking for a Commis Chef – Butchery Kitchen who will support the culinary team in preparing and portioning meats, poultry, and seafood, ensuring quality, consistency, and safety in line with IHG culinary standards.
A little taste of your day-to-day:
Every day is different at IHG, but you'll mostly be:
- Assisting in the preparation, trimming, cutting, and portioning of meats, poultry, and seafood.
- Ensuring proper storage, labeling, and rotation of butchery items.
- Supporting senior chefs in maintaining portion control and reducing waste.
- Preparing mise en place for the kitchen and banquet operations.
- Maintaining hygiene, cleanliness, and food safety standards in the butchery section.
- Using knives and equipment safely and responsibly.
- Assisting in inventory checks and requisitions for butchery items.
- Collaborating with the kitchen team to meet daily service and event requirements.
What we need from you:
- Diploma or certification in Culinary Arts.
- 1–2 years' kitchen experience, preferably in butchery within a 4/5-star hotel.
- Basic knowledge of meat and seafood preparation techniques.
- Strong knife handling and food safety skills.
- Ability to work under pressure in a fast-paced environment.
- Team player with attention to detail and consistency.
What We Offer
We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Commis Chef - Pastry Kitchen - voco Cairo Arabella Plaza
Posted 14 days ago
Job Viewed
Job Description
At **voco Cairo Arabella Plaza, the very first voco in Egypt** , we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.
We are looking for a **Commis Chef - Pastry Kitchen** who will support the pastry team in preparing high-quality desserts, pastries, and baked items, contributing creativity and consistency in line with IHG culinary standards.
**A little taste of your day-to-day:**
**Every day is different at IHG, but you'll mostly be** :
+ Assisting in the preparation and baking of pastries, breads, and desserts.
+ Following recipes and instructions while maintaining portion and quality standards.
+ Supporting senior chefs in daily kitchen operations.
+ Ensuring all ingredients are properly measured, stored, and rotated.
+ Maintaining cleanliness, hygiene, and food safety standards in the pastry kitchen.
+ Assisting with buffet setups, banquets, and special events as required.
+ Minimizing waste and ensuring proper use of raw materials.
+ Handling equipment and utensils safely and responsibly.
**What we need from you:**
+ Diploma or certification in Culinary Arts, preferably with a focus on pastry.
+ 1-2 years' pastry or bakery experience in a 4/5-star hotel or reputable pastry shop.
+ Knowledge of basic pastry techniques and dessert preparation.
+ A passion for pastry, creativity, and attention to detail.
+ Ability to work in a fast-paced environment with a team-oriented approach.
**What We Offer**
We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**So, join us and you'll become part of our ever-growing global family.**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Commis Chef - Butchery Kitchen - voco Cairo Arabella Plaza
Posted 14 days ago
Job Viewed
Job Description
We are looking for a **Commis Chef - Butchery Kitchen** who will support the culinary team in preparing and portioning meats, poultry, and seafood, ensuring quality, consistency, and safety in line with IHG culinary standards.
**A little taste of your day-to-day:**
**Every day is different at IHG, but you'll mostly be:**
+ Assisting in the preparation, trimming, cutting, and portioning of meats, poultry, and seafood.
+ Ensuring proper storage, labeling, and rotation of butchery items.
+ Supporting senior chefs in maintaining portion control and reducing waste.
+ Preparing mise en place for the kitchen and banquet operations.
+ Maintaining hygiene, cleanliness, and food safety standards in the butchery section.
+ Using knives and equipment safely and responsibly.
+ Assisting in inventory checks and requisitions for butchery items.
+ Collaborating with the kitchen team to meet daily service and event requirements.
**What we need from you:**
+ Diploma or certification in Culinary Arts.
+ 1-2 years' kitchen experience, preferably in butchery within a 4/5-star hotel.
+ Basic knowledge of meat and seafood preparation techniques.
+ Strong knife handling and food safety skills.
+ Ability to work under pressure in a fast-paced environment.
+ Team player with attention to detail and consistency.
**What We Offer**
We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**So, join us and you'll become part of our ever-growing global family.**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.