58 Reporting Analyst jobs in Egypt

Company Description

51 Career Campus aims to bridge the gap between traditional education and labor market needs through a variety of courses, workshops, and consultancies. Our programs are designed to foster the development of essential human resources skills that align with practical life and career requirements. We are dedicated to equipping individuals with the knowledge and tools needed for successful careers.

Role Description

This is a full-time on-site role located in New Cairo for a Data Reporting Analyst. The role involves creating, analyzing, and managing data reports to support business decisions. Responsibilities include data collection, data cleansing, and performing data quality checks. The Data Reporting Analyst will work closely with teams to ensure accurate and timely reports, as well as communicate findings and recommendations to stakeholders.

Key Responsibilities:

• Handle incoming calls, emails, and messages, addressing inquiries from different business units with accurate and relevant information.

• Utilize the company's CRM system to manage customer records, track interactions, and ensure data accuracy.

• Collaborate with various departments to collect, consolidate, and analyze operational and customer-related data.

• Analyze open and closed leads from the leads database to identify trends, performance metrics, and opportunities for improvement.

• Prepare periodic reports summarizing inquiry trends, lead conversion rates, and other key performance indicators.

• Escalate complex cases to the relevant department while maintaining ownership of the resolution process.

• Maintain up-to-date knowledge of company products, services, and processes to provide informed assistance.

Qualifications & Skills:

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

• Previous experience in a call center, customer service, or CRM support role.

• Proficiency in CRM software (e.g., Microsoft Dynamics, Salesforce, or similar).

• Strong analytical skills and ability to work with data from multiple sources.

• Excellent verbal and written communication skills.

• Ability to work independently and collaborate effectively with cross-functional teams.

• Detail-oriented with strong problem-solving abilities

Job Summary:

The Management Analyst will be responsible for designing, implementing, and optimizing outbound call center campaigns. This role involves analyzing data, managing campaign performance, and ensuring alignment with business goals to maximize outreach effectiveness.

Key Responsibilities:

• Collaborate with client stakeholders to define the project objectives and target audiences.
• Analyze call center metrics and performance data to identify trends and areas for improvement.
• Generate reports to provide insights on effectiveness and ROI.
• Monitor execution to ensure adherence to timelines and objectives.
• Adjust strategies based on real-time performance data and feedback.
• Work closely with call center agents, supervisors, and management to ensure campaign objectives are met.
• Identify opportunities for process enhancements to improve campaign efficiency and effectiveness.
• Implement best practices for campaign management within the team.
• Maintain comprehensive documentation of campaigns, including objectives, strategies, and performance metrics.
• Prepare and present reports to stakeholders on campaign performance and recommendations.

At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

This is a commercial role, with activities that include sales reporting & governance. He/she will work closely with Sales HOD and cross functions in reporting & governance identifying sales reporting requirements, analysis and ensure alignment and integrity with strategic directions of the department

1- Performance Management:

• Development & improvement of Management Dashboard (SMARTS) for key financial and operational KPIs like Revenue, ARPU, Contribution, Gross Adds, Net Adds and Churn to provide insights on business performance & take timely corrective actions to achieve pre-set targets
• Develop automated models to measure sales' productivity and quality (QoS)

2- Reporting & Analysis:

• Monitor teams' progress on numbers and perform deep dive analysis to uncover trends in products requests and commercial needs
• Automate and communicate (Daily/Weekly/Monthly) reporting packs to EBU management and corporate executives
• Establish recommendations and execution plans to EBU management to adjust sales numbers and revenue growth to exceed targets
• Prepare regular / ad hoc presentations to stakeholders
• Ensure compliance with the group reporting guidance (If applicable)
• Partner with marketing and other concerned teams to drive appropriate commercial & sales reporting
• Respond to all the inquiries addressed via stakeholders
• Communicate internally/externally in a timely manner all new business-related updates

3- Operational management

• Responsible for the day-to-day running of the business channels and analyzing all feedback
• Governance of sales department performance reviews and follow-up on business review actions'
• Preparation of operational reporting on account manager, account level as solutions penetration, relevancy, SLA tracking, churn, etc….

• 1-3 years of Experience in reporting
• Proven experience in the development of reporting and management information that changes business strategy
• Maintain expertise in internal procedures and systems for Sales force tracking, monitoring and management
• Track record of providing data analysis on customer and commercial business processes that drives fundamental change
• Excellent Communication, Negotiations skills and Stakeholders Management
• Excellent Operational Skills
• Solid acumen of Financial KPIs, P&L

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.

Together we can.

Job Role:

• Prepare the monthly management reporting including in-house financials, and performance reporting for different BUs and perform variance analysis with understanding and highlighting key insights.

• Conduct timely & accurate profitability reporting for product lines, understanding the key drivers and recommending revenue enhancement actions or cost savings initiatives to support the decision-making.

• Develop dashboards and visualizations to effectively communicate financial performance and metrics using different tools (Excel, PowerPoint, Power BI).

• Assist in the development of annual budgets and rolling forecasts, ensuring the accuracy and completeness of the financial data received from the different business units including accounting team.

• Assist in the long-term planning efforts and strategic initiatives by providing financial modeling, scenario analysis, and informative analysis to the leadership.

Qualifications:

• Bachelor's degree in accounting or finance, FMVA, or equivalent modeling certification is a plus.
• Minimum of 2 years of experience in accounting/finance /FP&A.
• Verbal & written communication skills, high eagerness to learn, skillful in logical and analytical thinking, team player with a collaborative attitude, strong attention to detail with ability to work under pressure.

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
Under broad supervision, you will reconcile and adjust general ledger accounts and/or bank statements. You may also perform moderately complex analyses of performance results. In addition, you will compile, consolidate, and analyze accounting and finance information for financial statements and reports and perform other special projects as assigned.

How You Will Contribute
You will:

• Support accounting and external reporting activities including accurate and timely U.S. GAAP reporting and timeliness and integrity of statutory financial reporting, balance sheet reconciliations, KPIs, fixed assets, restructuring and intercompany charges. As required, you will support activities performed by Mondelēz International Business Services/third-party service providers during month/quarter /year-end close, statistical reporting and statutory audit
• Contribute to strong controls and compliance environment and comply with Mondelēz International's AER policies. Support audit activities and provide information on auditors' request
• Perform moderately complex analysis of performance results as requested
• Embrace a mindset of continuous improvement. You will also identify ways of working in your area of responsibility
• Contribute to a high-performing Accounting and External Reporting (AER) team. Invest in personal development and contribute to the overall development of peers and the AER team

What You Will Bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• TECHNICAL EXPERTISE in accounting and external reporting including understanding U.S. GAAP, IFRS or local GAAP, close processes and financial reporting systems (SAP experience preferred). Knowledge in policy, controls and compliance design including SOX reporting
• BUSINESS ACUMEN and experience working in FMCG/CPG Industry or Big Four accounting preferred
• LEADERSHIP SKILLS including proven business partnering and communication skills. Experience working as a finance leader managing cross-functional and business partner teams to drive timely and accurate results
• GROWTH/DIGITAL MINDSET and the ability to leverage technology to improve efficiency and effectiveness. Proficiency in Microsoft Office tools and financial system knowledge
• INTEGRITY and sound judgement in all decisions and interactions aligned with our values, policies and external regulations

More About This Role
What you need to know about this position:

• Support in the preparation of the annual financial statements and internal and external audits.
• Analyze financial data and provide explanations for variances.
• Maintain accurate and complete accounting records.
• Participate in the month-end and year-end closing processes.
• Ensure compliance with accounting policies and procedures.
• Handle Bank reconciliations activity
• Participate in the implementation of new accounting systems or procedures.
• Handle manual invoice posting (ex. Scrap , FA ,…etc. )

Education / Certifications:
Bachelor's degree in accounting or finance / CPA or CMA is preferable.

Job specific requirements:
3 -4 years of experience.

Work schedule:
Full- Time

No Relocation support available

Business Unit Summary
Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type
Regular

Accounting & External Reporting

Finance

1. Review all analytical reports issued to the Board of Directors and Senior Management in a way that would assist in understanding the Bank's financial and competitive position, in the form of consolidated financial performance reports, such as the "CFO Letter", indicating profitability, solvency, and liquidity, in order to help Senior Management formulate business decisions, while ensuring data and information are being delivered at the highest level of accuracy,

2. Review the Group Chief Financial Officer (Group CFO) Quarterly Presentations to the Board of Directors and Audit Committee, and the Monthly Update Presentation to the Management Committee, and other Presentations required for Senior Management, that track financial performance and highlight areas of concern and those needing corrective actions.

3. Review the calculation of Key Performance Indicators (KPIs) in comparison to past periods and approved budget, and Strategic KPI Reports, such as the "NIM and NIS Report" and "Market Share Report", on a monthly basis, and the "Peer Presentation", on a quarterly basis, necessary for different Bank Groups to conduct their jobs.

4. Review the Bank's Earnings Release and Board of Directors report, on quarterly basis, and assist in authoring the "Management Comment", and the Financial Part of the Annual Report on an Annual basis, in alignment with Published Financial Statements.

5. Review the Monthly Snapshot, and performance analysis, to be delivered to the bank's CEO & Managing Director on monthly basis.

6. Review and deliver the IR presentation on quarterly basis, to be published on the Bank's Website.

7. Review Strategic Requests by Treasury, Strategic Planning and Risk Groups, necessary for decision-making, such as the impact quantification of changing liability rates in the event of Corridor-Rate changes on the Bank's P&L, in an exercise that is requested regularly before any "Monetary Policy Committee (MPC)" Meeting held by CBE or Fed, and conducting "Stress Testing Scenarios" on a quarterly basis.

8. Review the Peer Group Data and provide other Bank Groups with any Peer-related Data, required by those Groups to conduct their jobs.

Qualifications

Qualifications & Experience

• Bachelor's Degree in Finance, Business Administration, Accounting, Economics or other Numerical Discipline
• From 0 to 5 Years of Experience in Accounting, Banking Performance Analysis or other Finance-Related Field
• CFA, IFRS Diploma, and/or Master Degree in a Relevant Discipline would be a plus

Skills

• Quantitative and Qualitative Analysis
• Sound understanding of the Financial Service Industry that allows for a detailed interpretation of Budgetary, Financial, and related Management Information
• Demonstrated Numerical, Analytical and Problem-solving Skills, and proven ability to deal with complex financial issues
• Excellent Business-Writing Skills; ability to prepare and analyze complex Financial Reports, and to simplify the Reports in clear and persuasive business narratives, along with concise summary formats for presentation to Senior Management
• Solid Supporting Technical Skills including Advanced Excel, Advanced Power Point, and/or other Data Visualization Tools
• Attention to detail with a high degree of accuracy
• Excellent Interpersonal and Communication Skills; ability to develop and maintain effective working relationships with people at all levels in the Organization
• High energy and high endurance; ability to respond flexibly and positively in all circumstances; calm under pressure and tight deadlines
• Strong Organizational Skills; ability to work independently and to prioritize a heavy workload of competing assignments
• Learning Agility; willingness to adapt and pick-up new tools in a fast-paced, data-driven environment

Primary Location: Egypt-Giza-GIZA HEAD OFFICE

Job: Back Office

Organization: FINANCE, STRATEGY, OPERATIONS & TECHNOLOGY

Shift: Day Job

Job Type: Full-time Employee