700 Relationship Manager jobs in Egypt

Job Title: Relationship Manager

Location: Cairo, Egypt (with the ability to work remotely)

Company: Monet Group (Monet Abu Dhabi Global Markets, Monet Capital, and Monet

Technologies Inc., USA Delaware)

Industry: Financial Services

About Monet Group:

Monet Group operates globally through its entities—Monet under Abu Dhabi Global

Markets, Monet Capital, and Monet Technologies Inc. (USA, Delaware). We are a growing

and dynamic financial services group focused on delivering innovative fintech and capital

solutions. Our services span across capital markets, financial technology development, and

comprehensive debt management.

Job Summary:

We are seeking a proactive and client-focused relationship manager to join our team. This

role is critical in managing client onboarding, facilitating agreement execution, and

overseeing end-to-end debt collection processes. The ideal candidate will play a key role in

building and maintaining strong business relationships with corporate clients while

ensuring operational excellence and regulatory compliance.

Key Responsibilities:

 Client Onboarding:

Identify and engage prospective companies for onboarding.

uide clients through the onboarding process, including KYC, compliance checks,

and documentation.

oordinate with internal teams to ensure seamless onboarding.

greements and Documentation:

raft, send, and manage commercial and operational agreements.

rack agreement statuses and follow up to ensure timely execution.

nsure all documents are properly archived and legally compliant.

elationship Management:

erve as the primary point of contact for clients.

uild long-term relationships by understanding client needs and offering tailored

solutions.

rovide regular updates and reporting to clients and internal stakeholders.

ebt Collection Management:

versee the entire debt recovery lifecycle, from soft collections to legal escalations if

necessary.

iaise with legal teams and collection partners as required.

aintain accurate records of outstanding amounts and communications.

evelop and implement strategies to improve collection performance.

Qualifications & Requirements:

achelor's degree in Finance, Business, or a related field.

roven experience in relationship management, corporate onboarding, or financial

services.

trong knowledge of financial documentation and agreement handling.

xcellent communication and negotiation skills.

igh level of integrity, attention to detail, and organizational ability.

amiliarity with debt recovery processes and financial regulations is an advantage.

roficiency in CRM systems and digital tools is preferred.

ultilingual abilities (especially Arabic and English) are a plus.

luency in both Arabic and English is required.

What We Offer:

ompetitive salary and performance incentives

pportunity to work with a growing international finance group

ynamic and collaborative work environment

rofessional growth and development opportunities

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role located in Cairo, Egypt for a Relationship Manager. The Relationship Manager will be responsible for managing and nurturing relationships with clients, understanding their financial needs, and offering tailored financial solutions. Daily tasks include client meetings, assessing client requirements, providing financial advice, and ensuring customer satisfaction and loyalty. The Relationship Manager will also be responsible for identifying new business opportunities, maintaining detailed records of client interactions, and collaborating with other team members to ensure a high level of service.

Qualifications

• Strong interpersonal and communication skills
• Experience in client relationship management and customer service
• Understanding of financial products and services, especially those tailored for SMEs
• Ability to assess client needs and provide appropriate financial solutions
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Bachelor's degree in Finance, Business Administration, or a related field
• Previous experience in a similar role or within the financial industry is a plus

Role Description:

• Monitor overall client profitability (i.e., relationship pricing), share of wallet (across multiple products) & cross selling alongside PMs .
• Responsible for credit memo completion, supporting on memo writing, composition & credit committee participation .
• Responsible for account plan completion and active participation in round table discussions, supported by analysts.
• Participate in working teams Team Heads and PMs to structure bespoke solutions for clients
• Responsible for launching and completing annual client reviews and identification of potential areas of improvement.
• Guide & mentor analysts to support on day-to-day operational tasks (credit memos, account plans, CCS handling…).
• Responsible for client relationship management for allocated portfolio (borr. + non-borr.) in close cooperation with Team Leader.
• Responsible for E2E sales cycle from pitching to contract negotiations, with PMs teams (based on jointly devised account plans).
• Identifies business opportunities for new clients, with a focus on designated sectors to drive new client acquisition.

Role Requirements:

• Bachelor's degree business or any relevant field.
• 4 - 7 Years of Experience.
• Banking experience is a must
• Credit Course is a must
• Fluent in both written and spoken Arabic and English languages.

About the Role

At Maxify, we're looking for an energetic and motivated 
Relationship Manager
 to join our team.

In this role, you'll be responsible for building strong client relationships, bringing in new business, and ensuring our clients receive the best service in the financial services industry.

Key Responsibilities

• Manage and grow a portfolio of clients by providing top-level service and support.
• Reach out to new prospects through calls, emails, and social media to generate leads.
• Explain our products, services, and platforms to clients in a clear and simple way.
• Understand client needs and financial goals, then offer tailored solutions.
• Handle client inquiries and resolve issues quickly to ensure satisfaction.
• Keep client information updated and accurate in the CRM system.
• Work towards monthly and quarterly targets for account openings, deposits, and retention.
• Prepare regular performance and client activity reports.
• Stay up to date with market trends and competitor offerings.
• Collaborate with the business development and marketing teams to achieve the best results.

Requirements

• Experience in sales, business development, or relationship management.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and target-driven.
• Good organizational and time-management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• CRM experience is an advantage.
• Fluency in both English and Arabic (spoken and written); additional languages are a plus.

kindly share your CV on

Employer Overview

A leading insurance provider in the region, offering a wide range of innovative financial protection solutions. The company is dedicated to delivering long-term value and building trusted partnerships with major banking institutions.

Job Summary

The Relationship Manager will be responsible for driving business growth through strategic sales initiatives, leading sales teams, and strengthening relationships with bank partners. This role plays a key part in expanding the company's market presence and achieving sales targets.

Key Responsibilities

• Develop and implement effective sales strategies to achieve bancassurance business growth objectives.
• Build and maintain strong relationships with banking partners to maximize collaboration and sales opportunities.
• Lead, coach, and manage sales teams to deliver performance targets and ensure operational excellence.
• Monitor and analyze sales performance metrics, providing insights and actionable recommendations.
• Conduct comprehensive product knowledge training for bank staff to enhance sales capabilities.
• Prepare and present regular sales performance reports and market analysis to senior leadership.
• Identify and capitalize on cross-selling and upselling opportunities across product lines.
• Ensure all sales activities align with internal policies, compliance standards, and regulatory requirements.
• Stay updated on market trends and competitor activities to inform strategic decisions.
• Support business development initiatives to expand distribution channels and customer reach.

Minimum Requirements

• Bachelor's degree in Business, Finance, or a related field.
• Minimum 1 year of experience as an Area Manager in the Bancassurance field.
• Strong leadership and people management skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Strategic thinking with a results-oriented approach.
• Strong understanding of bancassurance operations, products, and sales processes.
• Ability to analyze sales data and develop actionable strategies.
• Proficient in MS Office Suite (Excel, PowerPoint, Word).
• Familiarity with CRM systems is a plus.
• Proficiency in English and Arabic (written and spoken).
• Ability to lead and motivate teams to exceed performance targets.
• Adaptability to a dynamic and fast-paced sales environment.
• Strong problem-solving and decision-making capabilities.

Company Description

Since 2015, Capital Care Consultancy has been a trusted financial advisory partner for individuals, entrepreneurs, startups, and corporates. We offer financial advisory and planning, business and SME consulting, risk management, corporate finance and capital structuring, and practical courses via our training academy. Our tailored, high-quality solutions enable financial success and business excellence. Capital Care — Simply, We Care.

Role Description

This is a full-time on-site role for a Relationship Manager based in Qesm El Maadi. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored financial solutions. Daily tasks include managing client accounts, conducting financial assessments, developing investment strategies, and ensuring regulatory compliance. The role also involves coordinating with internal teams to deliver high-quality service and supporting business growth initiatives.

Qualifications

• 1 to 3 years of experience at financial institutions
• Strong client relationship management and communication skills
• Proficiency in financial advisory, planning, and investment strategy
• Experience in risk management, regulatory compliance, and financial assessments
• Ability to develop and implement business plans and growth strategies
• Strong analytical and problem-solving skills
• Bachelor's degree in Finance, Business Administration, or related field
• Ability to work on-site in Qesm El Maadi

GNB (Global Network Banking) serves a select number of world's leading multi-national corporations that demand the highest standards and world class / quality coverage.

We strive to be the market's leading provider of financial services to local affiliates of Citi Corporate Banking Clients: the world's largest and most prominent multi-national corporations.

The GNB Relationship Manager is an intermediate level professional responsible to drive revenue by cross selling the Citi product and services while efficiently deploying the firm's capital and evaluating and managing risk.

Responsibilities:

• Expand local portfolio of accounts on multinational corporate clients, with varying/complex financial needs with the objective of revenue growth and good credit quality in line with Citi's credit standards, policies and processes
• Nurture existing client relationships to become a trusted advisor. Engage in strategic dialogue with clients' senior management, opening access to the highest levels of their organization.
• Identify customer needs and recommend solutions to address these needs, such as financing, streamlining of cash management operations, foreign currency solutions, etc.
• Cross-sell banking products, including cash management, trade finance, trade services, structured trade products, foreign exchange, commodities, fixed income, loans (including syndicated, bilateral) and capital market products
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Deliver the annual budgeted revenue growth developed in agreement with Product partners, driving specific initiatives as required.
• Front end origination of transactions across the product suite
• Coverage entirely focused on subsidiaries with addressable wallets and local decision makers
• Implement calling plans to ensure business development is pursued across the assigned client base. Become the designated calling contact for selected multinational clients who are intensive users of our global network.
• Manage delivery of Citi's global network by providing a consistent coverage approach to our multi-national corporate clients through liaising with banking partners, providing 'network' forums to facilitate communication, and ensuring product partner connectivity across Citi.
• Maximize deal origination and replication around network solutions. Act as link between the local coverage and product organizations to provide a holistic service to our multinational clients.
• Agree with the product partners the future vision, trend and direction of each product within the coverage space, foster innovation in products and solutions, and communicate to ensure alignment within the team.

Qualifications:

• 7-10 years of experience
• Comprehensive knowledge of credit analytics and financial modelling
• Proven expertise in Risk assessment and valuation Sales Organization across different products
• Fluent in both spoken and written Arabic and English

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Institutional Banking

Job Family:
Corporate Banking

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

Responsibilities:

Sales Management:

• Responsible for maintaining existing and development of new relationships with corporate clients.
• Increase company's portfolio through attracting new clients
• Identify potential Clients in line with company strategy and formulate appropriate accounts strategies for both existing and target clients to maximize earning potential for the company.
• Daily Follow up on the client's requirement
• Coordinates with all departments in the company to facilitate the workflow
• Maximizes profitable sales, and achieves quantitative and qualitative sales objectives established and agreed with superiors
• Conducts an effective sales approach
• Gathers market information and identifies sales leads
• Gathers market information on all the competitive SME's companies in the market.
• Conducts cold calls and scoping visits and discussions
• Prepares and negotiates offers
• Documents sales activities through call reports, and inputs client data into the system.

Client Relationship Management:

• Establishes / reinforces personal and company credibility
• Remains up to date on clients' future plans, and saturates the relationship with them through multiple selling
• Monitors accounts' performance in terms of growth, profitability, and collection track record
• Identifies and develops relations with new clients
• Proactively attempts to regain attractive client accounts that were lost in the past
• Addresses complaints filed by clients
• Follows-up on the collection of receivables of past-due clients
• Ensures timely and accurate call reporting

Credit Management:

• Responsible for credit write up and credit approval coordinating with relevant departments in deal closing/ loan documentation and review
• Preparing full Credit Packages with In-Depth Financial Analysis and Projections. Responsible for directly handling all credit package write-ups and credit analysis for assigned clients as well as appraising cash flow and financial risk of capital investment projects.
• Undertakes cash flow forecasting and balance sheet and P&L to conclude the ability and credit worthiness of a business to repay its requested facility by analyzing the company's financial statements.

Development of employee's Performance:

• Manage subordinate staff performance through appropriate performance planning, coaching and performance reviews.
• Creating the best environment for growth and development of staff, where team morale remains high and the team are motivated to perform well.
• Effectively communicating current activities and policies.
• Ensuring performance improvement for the team through developing staff knowledge and skills and growing capability of the team through training, professional development and proactively managing poor performance and behaviors.
• Holding regular one-on-one meetings with team members.

Qualifications:

• Bachelor's degree in Business Administration or any related field.
• 7-10 Year's of experience, SME's background is a must.
• Credit Certified.

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:

Crédit Agricole Egypt
Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt's national priorities.

With a universal customer-focused model, Crédit Agricole Egypt is "a whole bank just for you" serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers' best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt's endeavor to attain its customers' satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world's digital transformation, encouraging and implementing an innovative environment to exceed its customers' expectations.

In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.

Responsibilities

• Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship
• Provide the assigned portfolio of affluent customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty
• Maintain a superior customer service experience including pre-empting issues and proactive servicing
• Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' "new to bank" affluent customers.
• Up-sell and cross-sell other bank products and services to existing customers
• Minimize customer attrition
• Assist Branch manager in the setting of sales action plan related to the branch

Qualifications

• University degree
• Minimum 5 years in retail banking, customer service
• Nature of job requires very good English, in presenting all business documents and report writing and in communicating with stakeholders
• Computer skills, ability to operate different MS applications, and CRM, CBS, etc.
• Interpersonal skills
• Presentation skills
• Written & oral communication