46 Relationship Building jobs in Egypt

The Account Executive at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.

**Responsibilities**:
The Account Executive will be responsible for the following:
**Customer Engagement**
- Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive and business and technical decision makers at high levels of the customer's organization to establish alignment and secure buy-in and execution. Connects the customer to Microsoft executives. Leverages strong customer engagement strategies to build long-term relationships with customers and drive budget allocation decisions. Partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President).
- Proactively develops a comprehensive understanding of customer's business needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers needs to deliver new insights on customers business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer highly-customizable digitalization solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model.
- Leads digital transformation for assigned accounts to drive business outcomes and create business value for customers. Disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale.

**Account Management**
- Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Leads multiple, diverse and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth. Ensures sales consumption and adoption goals on target. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
- Thinks strategically about account planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans and involves senior leadership team.
- Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.
- Expands network of key internal (e.g., Microsoft Consulting Services (MCSs)) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners.

**Sales Excellence**
-

**Job Information**:
Number of Positions

**1**
***

Business Line

**Automotive**
***

**Required Skills**:

- Account managersCity

**Obour**
***

State/Province

**Cairo**
***

Country

**Egypt**
***

Zip/Postal Code

**11311**
***
- Operate as the LEAD point of contact for any matters specific to your assigned customers (account).
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with your assigned customers (account).
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Identify and grow opportunities and collaborate with IMS team.
- Accountable for accurate customers DATA.
- Maintain open and clear COMMUNICATION CHANNELS with your assigned customers (account), Communicate due dates, timelines and expectations to your customers.

**Requirements**:

- B.Sc. in Mechanical Engineering.
- Minimum 1 year experience.

Description
We are Amazon's Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device & Alexa executive customer escalations globally.
The Senior ECR Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support.
Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue.
The core functions of the Senior ECR Specialist include:
- Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer's trust in devices
- Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format
- Dive deep into customer problems, building the entire history of customer contacts, to determine root cause
- Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer
- Conduct data queries and general data analytics related to escalations the team is handling
- Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations
- Effectively communicate with both internal and external customers by adjusting your communication style to your audience
- Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in KC is up to date
- Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service
- Successfully completes approved special projects as assigned
Basic Qualifications
- Fluency in Arabic, English and German (spoken and written)
- Must be in good standing
- Experience with MS Office and CSC customer service tool set
- Bachelor's degree or 2 years Amazon Experience
- Experience interpreting and communicating analytics
- Experience communicating technical concepts to a non-technical audience
- Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
- Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders
- Demonstrates flexibility in work hours based on scheduling needs and customer demands
- A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, ECR or Search & Rescue.
Preferred Qualifications
- Experience utilizing Heartbeat and Tableau
- Proficiency in other languages
- Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).
- Knowledge of project management tools like SIM.
- HTML skills for creation of departmental and interdepartmental documentation and communication.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Job Information**:
Number of Positions

**1**
***

Business Line

**Automotive**
***

**Required Skills**:

- Account managersCity

**Mehwar El Moushir**
***

State/Province

**Cairo**
***

Country

**Egypt**
***

Zip/Postal Code

**11311**
***
- Operate as the LEAD point of contact for any matters specific to your assigned customers (account).
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with your assigned customers (account).
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Identify and grow opportunities and collaborate with IMS team.
- Accountable for accurate customers DATA.
- Maintain open and clear COMMUNICATION CHANNELS with your assigned customers (account), Communicate due dates, timelines and expectations to your customers.

**Requirements**:

- B.Sc. in Mechanical Engineering or 4-year college degree.
- Minimum 2 years’ experience.

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
- World Kinect Energy Services is growing!_
- Do you have what it takes to help our customers manage their energy risks? Do you want to contribute to a more sustainable future? Do you have sales talent and business skills to build and manage customer relationships?_
- We are now searching for a Team Lead Key Account Manager position in Denmark._

RESPONSIBILITIES:
The role of Team Leader, Key Account Manager includes but is not limited to the following tasks and responsibilities:

- Reporting to Commercial Director for Northern Europe
- As Team Leader, you will take responsibility for the day to day management of all Key Account Managers based in Denmark, including work load management, resource planning and client allocation
- Be key in driving the sales activity of the team together with representing the customer when it comes to product development
- In addition, managing your own customer accounts, both assigned and acquired, and develop these accounts commercially
- Delivering the Key results and Objectives set for the team and yourself
- Ensuring the team take responsibility of assigned accounts by building and maintaining strong relationships with all clients through regular dialogue and review meetings
- Manage the retention and renewal of all service contracts for the accounts you manage directly and oversee those within your team
- Help build new and diversified revenue streams through sales opportunities, both cross-selling other Kinect Energy services to existing customers and brining in new customers
- Maintain an oversight of service delivery teams to ensure service levels meet contractual obligations and address service delivery issues in conjunction with the operational teams where appropriate
- Periodic status updates with clients reviewing the local and global market, the status of their supplier contracts and horizon and the development and value of the portfolio
- Continuous pro-active contact with customers on issues relating to the customer's energy business
- Administration of contract documents and maintaining records, systems and CRM with relevant customer information
- Ensure full compliance with Internal and external reporting requirements
- Office administration

PERSON SPECIFICATION (BACKGROUND AND SKILLS):
The profile needed for the position:
- Preferably a graduate with a minimum of 5 years relevant commercial experience- Self-confident, independent way of working and having the ability to handle high workloads- Experience of sales or customer facing roles is essential- Experience of team leader role and leader capability is preferable- Demonstrable experience in energy markets- Willingness to travel- Great interpersonal skills with ability to deal with all levels of the business hierarchy- Ability to be a team player- Hard worker who can have fun- Experienced ICT user, most notably Excel

LI-AG1

Developing growth plans for existing business lines
- Bundling and unbundling existing business offerings
- Creating new revenue streams for existing products and services
- Developing non-logistics business opportunities in alignment with the brand vision
- Enlisting ILLA in relevant local and global business, governmental and non-governmental networks
- Sourcing and assessing potential exhibition opportunities, locally and regionally, in coordination with SPM and IRM
- Seeking new partnerships to solidify existing business offerings and strengthen future development
- Bachelor degree of Business Administration or a relevant study.
- 2 years experience in the same position
- Fluent English
- Understands Business Needs and local market, FMCG Experience is a huge Plus
- Proactive with a high sense of Ownership.
- Presentable

Nexford University is looking for a Business Development Manager to lead the roll out of our 'Nexford for Business' program offerings in Egypt. If you're passionate about increasing access to high-quality yet affordable education to help bridge global skills gaps then this role may be for you. As one of the fastest growing tech-enabled American universities operating 100% online, we’re looking for an innovative and strategic thinker who wants to join a mission-driven organization that uniquely combines the best of startup world and higher education.

The Business Development Manager at Nexford University will lead on building and executing our B2B strategy with a focus predominantly on the MENA region. The Business Development Manager will initiate and manage partnerships with a wide range of employers and other strategic partners, supported by local team members. Your goal will be to help organizations up-skill and re-skill their workforces, as well as build future talent pools in partnership with Nexford University.

This role is a high-profile external-facing position that has a high level of reputational responsibility. It requires developed account management skills and the ability to drive cross-functional working internally. The Business Development Manager will need to be able to think creatively to craft partnerships that meet organization and partners’ objectives and deliver ambitious revenue and reputational targets.

**Key responsibilities**:

- Lead the development, implementation, and delivery of our B2B strategy
- Generate key strategic employer partnerships and manage existing ones
- Identify partnership opportunities and pursue them in collaboration with NXU's marketing team
- Build strong market insights to help shape and refine product development, based on demand insights
- Manage key accounts and build out a future team once a portfolio of B2B partnerships are active
- Spending time in-market building local networks in markets such as GCC + Egypt
- A Bachelor’s degree is required, an advanced degree is preferred
- Prior experience in the higher education or skills training sector
- 5+ years of prior work experience in Account Management, Partnership Development, with a strong focus on Business Development
- Strong market knowledge and experience in doing business across emerging economies
- Well-established networks and industry contacts (with large corporates) to deliver on ambitious growth targets
- Experience in approaching, and communicating with senior-level executives across diverse organizations
- Experience with the development and execution of partnership agreements

**Compensation and Benefits**
- Work at a company with a social mission where you can make a real difference in the world
- Market competitive base salary with attractive bonus structure
- 15 days paid vacation leave + 12 days paid sick leave
- 12 paid days annually for professional development
- 50% discounted tuition on all Nexford courses and degree programs (for you and your family)
- A friendly global team
- Majority remote work
- Company mobile & laptop
- Stock options
- Modern collaboration tools
- An entrepreneurial and highly stimulating environment
- An environment where you will be technically and intellectually challenged

**About Nexford University**

Nexford University is a next-generation university based in Washington DC offering a competency-based learning model. Nexford’s mission is to enable greater social and economic mobility by providing an affordable high-quality education that will positively impact millions of lives around the world.

Nexford offers the following degrees and certificates: Associate of Applied Science in Business (AAS), Bachelor of Business Administration (BBA), MBA, nine undergraduate certificates and three graduate certificates in the field of business. Nexford provides learners with a fully online global education based on mastery of competencies relevant in the workplace. A global team of faculty and advisors support learning and professional success through the innovative use of technology, such as AI and machine learning.

The Organization
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for - and respond to - crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
Plan started working in Egypt in 1981 and has a presence in ten of the 27 governorates in which the country is divided: two urban (Cairo and Alexandria) and eight rural (Giza, Beheira, Kalyoubia, Damietta, Qena, Assuit, Sohag and Aswan). Plan Egypt’s work focuses on child rights, implementing programmes designed to enable communities to improve the lives of the most marginalised children and their families. Plan Egypt’s Country Strategy focuses on five strategic objectives listed below:
Improve the quality of early childhood care & education;
Promote economic empowerment of vulnerable young men & women;
Facilitate girls in realising their full potential in an enabling and gender responsive environment that protects them from all forms of abuse, neglect, exploitation and violence;
Support adolescents and young people, particularly girls to become active drivers of change and lead the way towards more equitable and inclusive societies;
Promote adolescents and young people, particularly girls to be empowered to take informed decisions about their sexual and reproductive health and live free from gender-based violence
Purpose: The Business Development Manager manages the Business Development Unit (BDU). The BDU is responsible for identifying funding opportunities in line with Plan Egypt’s program priorities, writing successful grants in coordination with program colleagues strengthening our linkages with local donor missions and national offices. The Business Development Manager is needed to support the achievement of country fundraising targets and learning regarding the funding portfolio, while assisting the senior management at the Country Office in Egypt to develop a strong professional image among Plan donors so that additional grant funding is acquired to grow and support Plan’s program in Egypt. This will be achieved through actively seeking and maximizing opportunities for additional funding from a variety of sources.
Dimensions of the Role: The post holder will report to the Head of programs - Strategy of Plan International Egypt and is a member of Country Programme Management Team. S/he directly supervises 1 full time staff and may occasionally supervise consultants and interns. The post holder manages a small departmental budget at the Country Office. In line with the Country Strategy and the income target for Egypt set in the country resource mobilisation strategy, the incumbent will be responsible to expand and diversify the institutional donor portfolio as well as the corporate donor base. The post holder will work proactively with National Organization (NOs) in Plan Federation, to identify and win appropriate grant opportunities by writing of successful grant proposals, building capacity and coordinating the development of grant proposals.
Accountabilities and Typical Responsibilities - Key End Results of Position
Plan Egypt has a portfolio of suitable, medium and large grants and pipeline of future funding opportunities to maintain agreed future grant expenditure targets. Develop resource mobilization plans to operationalize the resource mobilisation strategy of Plan Egypt. Ensure development of regular reports and analysis of the implementation plans, mapping between program priorities and donor opportunities, funding analysis, etc to be used by management for tracking progress against the targets, review and decision making. Actively identify grant opportunities and develop grant proposals in line with agreed organizational procedures and in close coordination with Strategic Partnerships and Advocacy Unit, Program Units and other relevant departments and units within Plan Egypt and National offices. Ensure that all categories of program costs are taken into account at the conceptualization and submission stage of grant preparation. Monitor, analyze and consolidate relevant grant information and disseminate where relevant within Plan Egypt. Produce and regularly update a comprehensive mapping of all donor opportunities (by sector and geography) in Egypt; Lead on developing and packaging grant pro

**Employment Type**
- Full Time

**Rank Requested**

**Gender**
- Male

**Location**
- Egypt

**City**
- Cairo

**Residence**
- Heliopolis

**Salary**
- 18.951-25.403 / month

**Transportation**
- / month

**Benefits**
- Social insurance and medical insurance, car allowance

**Working hours**
- From 9 To 5

**Days off**
- Friday & Saturday

**Requirments**

**Age**
- From 0 To 0 Year(s)

**Spoken Languages**
- Arabic - Excellent
- English - Excellent

**Computer Skills**
- Excellent

**Years of experience**
- Min 3 Max 5 Year(s)

**Car**
- Any

**Woman's Veild**
- Any
- Key deliverables (Essential duties and responsibilities)

2. Acting as a contact between a company and its existing and potential markets.
3. To receive, process and respond rapidly and positively to Group customer requests for quotations for goods to maximize Our company opportunities to win business and negotiating the terms of an agreement and closing sales
4. To generate third party trades for packaging products
5. To seek out and analyze potential customers with the express purpose of establishing sustained commitments on both sides.
6. Analyzing market trend & potential, discover new opportunities for growth and close eye on competitor’s activities in market and brief manager and team accordingly.
7. To manage contracts through shipment and final outturn to ensure that Our company obligations are fulfilled and To liaise closely with logistics, accounts, and documentary team to ensure that they are clear upon what is required of them and that concerned parties work as a team to achieve the company’s overall objectives.
8. To inform and advise the Packaging Raw Materials Manager of opportunities to ensure that the Division’s strategy and forecasts are achieved.
9. representing company at trade exhibitions, events, and demonstrations
10. liaising with manager to check the progress of existing orders.
11. reviewing your own sales performance, aiming to meet or exceed targets gaining a clear understanding of customers' businesses and requirements.
12. Helping operation chief executive in purchasing and implanting deals with foreign supplier making sure cargo meeting, right products specifications, packing, etc.
13. Managing foreign suppliers’ accommodations in Egypt and establishing meeting programs with potential buyers.
14. Following up with customers post every shipments & collecting comment to be considered in future business.