19 Relations jobs in Egypt
Public Relations
Fun house
Posted today
Job Viewed
Job Description
Position: Female Public Relations Company: (Funhouse )
Location: (Aswan, plaza mall)
Employment Type: part-time (tasks system).
**Responsibilities**:
- Develop and execute PR strategies to enhance our company's reputation.
- Build relationships with media, and stakeholders.
- Write and distribute advertisements releases and PR materials.
- Coordinate media events and handle inquiries.
- Collaborate with internal teams for consistent messaging.
**Requirements**:
- at least one year of PR or related experience.
- Excellent communication and networking skills.
- Proficient in PR software, social media, and Microsoft Office.
- Knowledge of media trends and project management.
How to Apply:
Or contact the number : (01115371848)
(Funhouse )
**Job Type**: Part-time
Part-time hours: 28-30 per week
**Salary**: From E£1,200.00 per month
Location: (Aswan, plaza mall)
Employment Type: part-time (tasks system).
**Responsibilities**:
- Develop and execute PR strategies to enhance our company's reputation.
- Build relationships with media, and stakeholders.
- Write and distribute advertisements releases and PR materials.
- Coordinate media events and handle inquiries.
- Collaborate with internal teams for consistent messaging.
**Requirements**:
- at least one year of PR or related experience.
- Excellent communication and networking skills.
- Proficient in PR software, social media, and Microsoft Office.
- Knowledge of media trends and project management.
How to Apply:
Or contact the number : (01115371848)
(Funhouse )
**Job Type**: Part-time
Part-time hours: 28-30 per week
**Salary**: From E£1,200.00 per month
This advertiser has chosen not to accept applicants from your region.
0
Senior Public Relations & Marketing
Cairo, Al Qahirah
Arab developments company
Posted today
Job Viewed
Job Description
Senior Public Relations & Marketing is required for Arab Development company (Yarn & Textile Supplier)
Job description:
Manage PR, Events and Sponsorships functions
Maintain and manage the company’s positive public image as relates to the media, third parties, regulatory bodies and the general public with emphasis on managing the dissemination of news, coverage, and promotion of the company in the public sphere.
age communication channels between the company and various media outlets to ensure positive relations while maximizing positive media coverage.
anage, plan and implement all marketing & sponsorships events/activities done by the company including events management, organization, planning, execution and delivering high standard and quality events.
ffectively develop and monitor post events and sponsorship evaluation.
Qualifications:
- 5-7 years of Experience in the PR and events & Activations.
- Leadership Skills
- Good Presentation & Communication Skills
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: From E£5,000.00 per hour
COVID-19 considerations:
please wear a mask
Job description:
Manage PR, Events and Sponsorships functions
Maintain and manage the company’s positive public image as relates to the media, third parties, regulatory bodies and the general public with emphasis on managing the dissemination of news, coverage, and promotion of the company in the public sphere.
age communication channels between the company and various media outlets to ensure positive relations while maximizing positive media coverage.
anage, plan and implement all marketing & sponsorships events/activities done by the company including events management, organization, planning, execution and delivering high standard and quality events.
ffectively develop and monitor post events and sponsorship evaluation.
Qualifications:
- 5-7 years of Experience in the PR and events & Activations.
- Leadership Skills
- Good Presentation & Communication Skills
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: From E£5,000.00 per hour
COVID-19 considerations:
please wear a mask
This advertiser has chosen not to accept applicants from your region.
1
Director of Public Relations
Nuvani London
Posted today
Job Viewed
Job Description
Nuvani London are recruitment specialists providing senior professionals to luxury hotels, resorts, restaurants & members clubs across The UK, Europe, Middle East & Indian Ocean.
We are currently seeking a Director of Public Relations to join an a luxury resort in Egypt. As the Director of Public Relations, you will be responsible for developing and implementing strategic PR campaigns.
**Responsibilities**:
- Develop and execute strategic PR campaigns to enhance brand visibility and reputation
- Create compelling storytelling angles and pitches to secure media coverage
- Build and maintain relationships with relevant media outlets, journalists, and influencers
- Manage crisis communications and handle media inquiries
- Collaborate with cross-functional teams to ensure alignment of messaging and PR initiatives
- Track and analyse PR campaign performance and provide reports to clients and internal stakeholders
- Stay updated on industry trends and best practices in PR and communications
**Requirements**:
- Minimum of 4 years of experience in public relations, preferably within the hospitality industry
- Proven track record of developing and executing successful PR campaigns
- Excellent written and verbal communication skills
- Strong media relations and networking abilities
- Ability to work under pressure and handle multiple projects simultaneously
- Exceptional interpersonal and relationship-building skills
- Proficient in media monitoring and PR analytics tools
- Attention to detail and strong organisational skills
- Relevant degree in public relations, communications, or a related field
**Benefits**:
Competitive Expat Benefits
We are currently seeking a Director of Public Relations to join an a luxury resort in Egypt. As the Director of Public Relations, you will be responsible for developing and implementing strategic PR campaigns.
**Responsibilities**:
- Develop and execute strategic PR campaigns to enhance brand visibility and reputation
- Create compelling storytelling angles and pitches to secure media coverage
- Build and maintain relationships with relevant media outlets, journalists, and influencers
- Manage crisis communications and handle media inquiries
- Collaborate with cross-functional teams to ensure alignment of messaging and PR initiatives
- Track and analyse PR campaign performance and provide reports to clients and internal stakeholders
- Stay updated on industry trends and best practices in PR and communications
**Requirements**:
- Minimum of 4 years of experience in public relations, preferably within the hospitality industry
- Proven track record of developing and executing successful PR campaigns
- Excellent written and verbal communication skills
- Strong media relations and networking abilities
- Ability to work under pressure and handle multiple projects simultaneously
- Exceptional interpersonal and relationship-building skills
- Proficient in media monitoring and PR analytics tools
- Attention to detail and strong organisational skills
- Relevant degree in public relations, communications, or a related field
**Benefits**:
Competitive Expat Benefits
This advertiser has chosen not to accept applicants from your region.
2
Guest Relations Agent
Sharm el Sheikh, Janub Sina'
Hilton
Posted 13 days ago
Job Viewed
Job Description
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
**What will I be doing?**
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
+ Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
+ Be responsible for special room assignments and suite occupancies
+ Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
+ Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
+ Manage the Guest Relations Desk in the hotel lobby
+ Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
+ Maintain the inventory of Guest amenities
+ Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
**What are we looking for?**
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Calm, efficient, and organized with great attention to detail
+ Excellent personal presentation and communication skills
+ A passion for delivering exceptional levels of Guest service
+ Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
+ Computer literate and able to navigate through Company systems
+ Professional manner with an emphasis on hospitality and guest service
+ Guest relations experience in the hotel, leisure, and/or entertainment sectors
+ Proven ability to listen and respond to demanding Guest needs
+ Conflict resolution experience
+ Cash handling experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Agent_
**Location:** _null_
**Requisition ID:** _HOT0BIVM_
**EOE/AA/Disabled/Veterans**
**What will I be doing?**
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
+ Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
+ Be responsible for special room assignments and suite occupancies
+ Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
+ Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
+ Manage the Guest Relations Desk in the hotel lobby
+ Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
+ Maintain the inventory of Guest amenities
+ Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
**What are we looking for?**
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Calm, efficient, and organized with great attention to detail
+ Excellent personal presentation and communication skills
+ A passion for delivering exceptional levels of Guest service
+ Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
+ Computer literate and able to navigate through Company systems
+ Professional manner with an emphasis on hospitality and guest service
+ Guest relations experience in the hotel, leisure, and/or entertainment sectors
+ Proven ability to listen and respond to demanding Guest needs
+ Conflict resolution experience
+ Cash handling experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Agent_
**Location:** _null_
**Requisition ID:** _HOT0BIVM_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
3
Guest Relations Agent
Cairo, Al Qahirah
Hilton
Posted today
Job Viewed
Job Description
A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
**What will I be doing?**
As a Guest Relations Agent, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
- Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
- Be responsible for special room assignments and suite occupancies
- Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
- Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
- Manage the Guest Relations Desk in the hotel lobby
- Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
- Maintain the inventory of Guest amenities
- Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
Guest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Calm, efficient, and organized with great attention to detail
- Excellent English Language skills
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
- Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
- Computer literate and able to navigate through Company systems
- Professional manner with an emphasis on hospitality and guest service
- Guest relations experience in the hotel, leisure, and/or entertainment sectors
- Proven ability to listen and respond to demanding Guest needs
- Conflict resolution experience
- Cash handling experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
As a Guest Relations Agent, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
- Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
- Be responsible for special room assignments and suite occupancies
- Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
- Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
- Manage the Guest Relations Desk in the hotel lobby
- Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
- Maintain the inventory of Guest amenities
- Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
Guest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Calm, efficient, and organized with great attention to detail
- Excellent English Language skills
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
- Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
- Computer literate and able to navigate through Company systems
- Professional manner with an emphasis on hospitality and guest service
- Guest relations experience in the hotel, leisure, and/or entertainment sectors
- Proven ability to listen and respond to demanding Guest needs
- Conflict resolution experience
- Cash handling experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
4
Guest Relations Agent
AccorHotel
Posted today
Job Viewed
Job Description
Company Description
**"Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! **#BELIMITLESS"**
**Job Description**:
Guest Relations Agent
**Welcoming guests in a friendly and professional way**. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.
**What is in it for you**:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
**What you will be doing**:
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Qualifications**:
**Your experience and skills include**:
- Service focused personality is essential
- Prior experience working with Opera or a related system
- Fluency in English
- additional languages are a plus
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
Additional Information
**Hotel Overview**: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
**Physical Aspects of Position (include but are not limited to)**:
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs and ramps.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**"Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! **#BELIMITLESS"**
**Job Description**:
Guest Relations Agent
**Welcoming guests in a friendly and professional way**. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.
**What is in it for you**:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
**What you will be doing**:
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Qualifications**:
**Your experience and skills include**:
- Service focused personality is essential
- Prior experience working with Opera or a related system
- Fluency in English
- additional languages are a plus
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
Additional Information
**Hotel Overview**: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
**Physical Aspects of Position (include but are not limited to)**:
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs and ramps.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
This advertiser has chosen not to accept applicants from your region.
5
Donor Relations Representative
Grifols Egypt for Plasma Derivatives
Posted today
Job Viewed
Job Description
**Job objective**
Donor Relations Representative is responsible for ensuring the best-in-class donor service. He/ she shall oversee the donor journey inside the donation center as well as all the communications in between donation visits. He/ She shall work with donation center staff, assists them in resolving donors complaints, improving donors service, and maintaining satisfied donors. Donor Relations Representative shall be the donation center champion for the donor CRM system; engaging the donors, respond to their inquiries and keep them updated. Heshe oversees the implementation of donor retention and loyalty programs. Heshe shall work generated leads for conversion, follow up on call center and other marketing activities within the donor recruitment area for the donation center. Donor Relations Representative is responsible for donation center administrative work as assigned by the direct managers.
**Key responsibility**
- Serve as a point of contact for donor affairs in the donation center.
- Coordinate and organize the donor journey inside the donation center.
- Donor Center CRM champion: approve & follow up on appointments, generated leads, announcements and reminders.
- Oversee the implementation of Donor retention and loyalty programs within the donation center.
- Follow up on generated leads from the landing page: contacting leads and keep appointments.
- Coordinate and follow up with the call center for leads conversion, donors enquires and complaints.
- Send daily reminders for regular donors (next donation date).
- Track and follow up donors complaints.
- Conduct and analyze Donor satisfaction surveys.
- Coordinate the donor journey inside the Donation Center for time and efficiency.
- Keep the Donor Center appointments calendar updated.
- Proactively anticipate obstacles and propose solutions for better donor service.
- Maintain a proper and presentable donation center.
- Carry out administrative work as assigned by the direct managers and keep the proper documentation system to the related activities and duties.
**Academic experience required**
- Bachelor s Degree in related fields and requires a minimum of 3 years of related experience in customer service and sales.
**Computing skills**
**Personal skills**
- Outstanding communication skills.
- Strong Interpersonal skills.
- Maintain a positive attitude focused on customer satisfaction.
- Critical thinking and problem solving.
- Analytical.
- Time management.
- Conflict management
- Teamwork.
**Languages**
- Very Good written and spoken English and Arabic.
Donor Relations Representative is responsible for ensuring the best-in-class donor service. He/ she shall oversee the donor journey inside the donation center as well as all the communications in between donation visits. He/ She shall work with donation center staff, assists them in resolving donors complaints, improving donors service, and maintaining satisfied donors. Donor Relations Representative shall be the donation center champion for the donor CRM system; engaging the donors, respond to their inquiries and keep them updated. Heshe oversees the implementation of donor retention and loyalty programs. Heshe shall work generated leads for conversion, follow up on call center and other marketing activities within the donor recruitment area for the donation center. Donor Relations Representative is responsible for donation center administrative work as assigned by the direct managers.
**Key responsibility**
- Serve as a point of contact for donor affairs in the donation center.
- Coordinate and organize the donor journey inside the donation center.
- Donor Center CRM champion: approve & follow up on appointments, generated leads, announcements and reminders.
- Oversee the implementation of Donor retention and loyalty programs within the donation center.
- Follow up on generated leads from the landing page: contacting leads and keep appointments.
- Coordinate and follow up with the call center for leads conversion, donors enquires and complaints.
- Send daily reminders for regular donors (next donation date).
- Track and follow up donors complaints.
- Conduct and analyze Donor satisfaction surveys.
- Coordinate the donor journey inside the Donation Center for time and efficiency.
- Keep the Donor Center appointments calendar updated.
- Proactively anticipate obstacles and propose solutions for better donor service.
- Maintain a proper and presentable donation center.
- Carry out administrative work as assigned by the direct managers and keep the proper documentation system to the related activities and duties.
**Academic experience required**
- Bachelor s Degree in related fields and requires a minimum of 3 years of related experience in customer service and sales.
**Computing skills**
**Personal skills**
- Outstanding communication skills.
- Strong Interpersonal skills.
- Maintain a positive attitude focused on customer satisfaction.
- Critical thinking and problem solving.
- Analytical.
- Time management.
- Conflict management
- Teamwork.
**Languages**
- Very Good written and spoken English and Arabic.
This advertiser has chosen not to accept applicants from your region.
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6
Guest Relations Supervisor
Hilton
Posted today
Job Viewed
Job Description
Guest Relations Supervisor
A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
**What will I be doing?**
As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Meet, greet and direct Guests who enter the lobby area
- Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
- Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
- Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
- Manage, record and resolve promptly Guest or customer complaints
- Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
- Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
- Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
- Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
- Maintain good communication and work relationships in all hotel areas
- Maintain staffing levels to meet business demands
- Attend all Reception meetings and Executive Lounge Meetings
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Assist with other departments, as necessary
**What are we looking for?**
Guest Relations Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- An ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a customer service function or in a similar role
- A passion for delivering an exceptional level of Guest service
- High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
**What will I be doing?**
As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Meet, greet and direct Guests who enter the lobby area
- Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
- Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
- Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
- Manage, record and resolve promptly Guest or customer complaints
- Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
- Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
- Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
- Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
- Maintain good communication and work relationships in all hotel areas
- Maintain staffing levels to meet business demands
- Attend all Reception meetings and Executive Lounge Meetings
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Assist with other departments, as necessary
**What are we looking for?**
Guest Relations Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- An ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a customer service function or in a similar role
- A passion for delivering an exceptional level of Guest service
- High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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7
Administration and Public Relations Officer
CADMUS® International School – New Administrative Capital, Cairo
Posted today
Job Viewed
Job Description
About SABIS®:
SABIS® is a global education network that has an active presence in 20 countries on five continents. Schools in the SABIS® Network educate over 70,000 students and implement a proven, proprietary system. SABIS® Network schools provide students with a top-quality education that prepares them to meet the challenges of a changing world.
SABIS® and SABIS® Network schools employ over 8,000 employees worldwide.
Job Purpose:
Providing full support in all required legal and administrative areas in a timely and effective manner, as per business needs, and according to local laws and internal regulations
Key Responsibilities:
- Providing legal administrative and clerical support as per management request and SABISâ
- Preparing corporate legal documents and registrations, updating/maintaining Minute of Meetings Books, drafting letters, answering phone calls, opening and closing files, and any other document as per business needs.
- Ensuring a smooth and accurate correspondence of all legal documents.
- Organizing and maintaining files for all administrative and legal documents including electronic-filing databases.
Ideal Requirements:
- Bachelor’s degree in Business Administration, International Law or equivalent
- 3 years of experience in Administration with exposure to law practices
- Professional Behavior and Ethical Conduct
Employment Requirements:
Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.
SABIS® is an equal opportunity employer. We are dedicated to a policy of non - discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability or any other legally protected characteristics.
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*
SABIS® is a global education network that has an active presence in 20 countries on five continents. Schools in the SABIS® Network educate over 70,000 students and implement a proven, proprietary system. SABIS® Network schools provide students with a top-quality education that prepares them to meet the challenges of a changing world.
SABIS® and SABIS® Network schools employ over 8,000 employees worldwide.
Job Purpose:
Providing full support in all required legal and administrative areas in a timely and effective manner, as per business needs, and according to local laws and internal regulations
Key Responsibilities:
- Providing legal administrative and clerical support as per management request and SABISâ
- Preparing corporate legal documents and registrations, updating/maintaining Minute of Meetings Books, drafting letters, answering phone calls, opening and closing files, and any other document as per business needs.
- Ensuring a smooth and accurate correspondence of all legal documents.
- Organizing and maintaining files for all administrative and legal documents including electronic-filing databases.
Ideal Requirements:
- Bachelor’s degree in Business Administration, International Law or equivalent
- 3 years of experience in Administration with exposure to law practices
- Professional Behavior and Ethical Conduct
Employment Requirements:
Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.
SABIS® is an equal opportunity employer. We are dedicated to a policy of non - discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability or any other legally protected characteristics.
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*
This advertiser has chosen not to accept applicants from your region.
8
Marketing & Public Relations Manager - Beauty
Nouvelage Clinics
Posted today
Job Viewed
Job Description
The primary function of the Marketing and Public Relations Manager position is the creation and execution of a comprehensive marketing and public relations plan
- Develop a marketing communications plan including strategy, goals, budget, and tactics
- Manage all marketing materials, website updates, and social media presence on behalf of the Company
- Responsible for corporate messaging development and distribution
- Ghostwrite articles on behalf of Company/key employees
- Responsible for the distribution and content of eAlert (electronic company newsletter)
- Create and implement the annual marketing plan/budget
- Coordinate all public relations activities
- Continually evaluate the public relations strategy
- Evaluate opportunities for partnerships, sponsorships, and advertising on an on-going basis
- Ensure documents and marketing materials are current, accurate and properly reflect the brand and desired messaging
- Performs other duties as assigned which are in the best interests of the Company
**ob Requirements**
- Females Only.
- Proven experience at least for 3 years in the same field or a similar one.
- Demonstrate the ability to think creatively and independently
- Advanced design knowledge/experience
- Strong work ethic and motivation to succeed
- Possess strong organisational skills and attention to detail necessary to prioritise multiple initiatives and projects
- Demonstrate a professional level of verbal, written and listening skills
- Ability to create and assemble attractive marketing materials
- Working well with a team
**Salary**: E£15.00 - E£20.00 per month
Application Question(s):
- What is your expected salary?
**Experience**:
- marketing: 6 years (preferred)
- Develop a marketing communications plan including strategy, goals, budget, and tactics
- Manage all marketing materials, website updates, and social media presence on behalf of the Company
- Responsible for corporate messaging development and distribution
- Ghostwrite articles on behalf of Company/key employees
- Responsible for the distribution and content of eAlert (electronic company newsletter)
- Create and implement the annual marketing plan/budget
- Coordinate all public relations activities
- Continually evaluate the public relations strategy
- Evaluate opportunities for partnerships, sponsorships, and advertising on an on-going basis
- Ensure documents and marketing materials are current, accurate and properly reflect the brand and desired messaging
- Performs other duties as assigned which are in the best interests of the Company
**ob Requirements**
- Females Only.
- Proven experience at least for 3 years in the same field or a similar one.
- Demonstrate the ability to think creatively and independently
- Advanced design knowledge/experience
- Strong work ethic and motivation to succeed
- Possess strong organisational skills and attention to detail necessary to prioritise multiple initiatives and projects
- Demonstrate a professional level of verbal, written and listening skills
- Ability to create and assemble attractive marketing materials
- Working well with a team
**Salary**: E£15.00 - E£20.00 per month
Application Question(s):
- What is your expected salary?
**Experience**:
- marketing: 6 years (preferred)
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