214 Quality Improvement jobs in Egypt

Location: Giza, 6th of October City

Work Arrangement: Onsite

Degree Level: Bachelors

Preferred Degree: Mechanical Automotive Engineering

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We are looking for an experienced FQI (Field & Product Quality Improvement) Engineer to lead quality improvement initiatives for the produced models at our NMEG plant. This role ensures product quality enhancement, root cause investigation, countermeasure development including recurrence prevention, and customer satisfaction through cross-functional collaboration with Monozukuri functions (Manufacturing / R&D).

A Day in the Life:

• Drive quality improvement for produced models at NMEG plant.
• Grasp customer voice and dealer information from field and translate into sufficient technical report communicating with relevant functions requesting deep dive investigation and countermeasure development.
• Lead New Model taskforce activities from start of production till official judgement for closure.
• Consolidate and report functional dashboard updates on timely manner.
• Coordinate with Manufacturing, QA, R&D, and Aftersales departments to implement countermeasures.
• Lead Vehicle Level investigations of critical issues at Gemba Level.
• Coordinate, plan and participate in joint investigations with dealers, Manufacturing, Quality and suppliers.
• Communicate Technical Service Bulletins (TSB) and support process standardization.

Who We're Looking for:

• Bachelor's degree in Mechanical Automotive Engineering is an advantage.
• 5-7 years of experience in automotive technical, quality roles and or production background for both manufacturing and supplier with strong hands on capabilities.
• Authentic knowledge of problem-solving methodologies and quality tools.
• Excellent Behavioral competencies which includes Customer Focus, Quality Mindset, Information Seeking, Planning & Organizing, Attention to details, Relationship Building, communication with impact and Analytical Skills .
• Proficiency in MS Office (Excel, PowerPoint, Visio, Power PI).

Explore more here:

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Giza Egypt

Role Summary:

The
Quality Management & Document Control Manager
is responsible for establishing, leading, and continuously improving the quality assurance and document control functions within the organization. This role ensures all localization outputs, workflows, and documentation meet both internal standards and client expectations, while driving a culture of operational excellence. The manager oversees the development, implementation, and continuous refinement of QA strategies and a secure, compliant document management system that supports scalability, traceability, and audit readiness.

Key Responsibilities:

Quality Assurance & Operational Excellence

• Develop and implement a comprehensive
  QA strategy
  aligned with business goals and client satisfaction objectives.
• Set and monitor
  quality KPIs
  to drive performance improvement and operational efficiency.
• Design and optimize
  localization QA workflows
  using industry best practices and automation tools.
• Lead
  process re-engineering and continuous improvement initiatives
  using Lean, Six Sigma, or similar methodologies.
• Oversee implementation of
  corrective and preventive actions (CAPA)
  to address quality deviations and recurring issues.
• Conduct regular
  quality reviews and audits
  across localization projects and service lines.
• Ensure
  client-specific quality plans
  are developed, implemented, and maintained.
• Integrate
  client feedback and LQA results
  into QA processes for continuous service refinement.
• Ensure compliance with
  ISO 9001, ISO 17100
  , and other applicable quality standards.
• Collaborate with cross-functional teams (e.g., PM, Vendor Management, Sales) to ensure alignment with quality objectives.

Document Control

• Develop, implement, and maintain an
  organization-wide document control system
  to manage SOPs, workflows, templates, and version-controlled documentation.
• Ensure
  proper classification, approval, archiving, and retrieval
  of all internal and client-related documents.
• Maintain document control practices in compliance with
  ISO and audit requirements
  .
• Conduct
  regular reviews and audits
  of documentation to ensure accuracy, consistency, and relevance.
• Monitor document lifecycles and ensure periodic updates and revisions are carried out by process owners.
• Train and support teams in adhering to document control procedures and using document management systems (DMS).
• Ensure secure and role-based
  access control and confidentiality
  of sensitive documents.

Leadership & Reporting

• Supervise and mentor the QA & document control team, ensuring alignment with organizational goals.
• Set
  team KPIs
  , provide performance feedback, and promote a culture of accountability and growth.
• Prepare
  monthly and quarterly reports
  on QA performance, document control compliance, and improvement initiatives.
• Lead
  training sessions and workshops
  on quality assurance and document control practices.
• Foster a culture of
  excellence, collaboration, and continuous learning
  across all teams.

Qualifications & Skills:

• Bachelor's degree in a related field (e.g., Linguistics, Business, Engineering);
  MBA preferred
• Certified
  Quality Auditor (CQA)
  ,
  Lean Six Sigma
  or equivalent
• Proven experience in
  quality management and document control
  , preferably within the
  localization or language services industry
• Deep understanding of
  localization workflows
  , quality metrics (LQA), and industry standards
• Proficiency in
  Translation Management Systems (TMS)
  and QA tools
• Experience with
  document management systems
  and version control tools
• Strong knowledge of
  ISO 9001, ISO 17100
  , and audit compliance
• Excellent
  analytical, organizational, and leadership
  skills
• High attention to detail and a process-driven mindset
• Strong communication and stakeholder engagement abilities
• Capable of managing cross-functional teams and leading change

Company Description

Since 2019, Supply Cloud specializes in supplying premium Metal, Wood, and Safety solutions tailored to meet diverse industrial and commercial needs. Our product portfolio includes seamless pipes, sheet metals, UPN & IPE beams, and high-quality woods such as Swedish, Beech, and Pitch Pine. Additionally, we offer fire safety products including sensors, alarm systems, extinguishers, and fire boxes to protect lives and assets. We have successfully participated in mega projects with both government entities and leading private companies, solidifying our position as a trusted partner across industries. We are committed to quality, innovation, sustainability, and safety in every project.

Role Description

This is a full-time role for a Quality Management Specialist, located on-site in Cairo, Egypt. The Quality Management Specialist will be responsible for overseeing quality control processes, ensuring compliance with industry standards, and implementing quality assurance protocols. The role also includes conducting analysis to improve product quality, coordinating with other departments to address any quality issues, and maintaining accurate documentation of quality assessments. The Quality Management Specialist will play a key role in maintaining the high standards that Supply Cloud is known for.

Qualifications

• Quality Management, Quality Control, and Quality Assurance skills
• Strong Analytical Skills
• Excellent Communication skills
• Ability to work on-site in Cairo, Egypt
• Bachelor's degree in Quality Management, Engineering, or related field
• Experience in the industrial or commercial sectors is a plus
• Proficiency in relevant quality management software and tools

Job Purpose:

A Quality Assurance (QA) Specialist plays a crucial role in ensuring that products and services meet established quality standards.

Responsibilities:

• Develop and implement quality assurance policies and procedures.
• Conduct routine inspections and quality tests to ensure compliance with standards.
• Document quality assurance activities and create audit reports.
• Make recommendations for improvement based on audit findings.
• Create training materials and operating manuals.
• Collaborate with other departments to ensure quality standards are met.
• Maintain records of quality assurance activities and outcomes.

Requirements:

• Proven 3 years of experience as a Quality Assurance Specialist preferably in the sports, fitness, hospitality, or facility management industries.
• Working knowledge of quality assurance tools, methods, and concepts.
• Solid knowledge of relevant regulatory standards.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and data collection and analysis skills.
• Relevant training and/or certifications as a Quality Assurance Specialist.

Skills:

• Problem-solving and Analytical mindset with the ability to interpret data and identify trends.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using quality assurance software and tools.

Responsibilities:

• Analyze and control manpower utilization across operations to ensure optimal workforce productivity.

• Conduct background process analysis to identify bottlenecks and propose corrective actions.

• Drive labor productivity improvement initiatives through data analysis, benchmarking, and best practices.

• Lead and implement Lean Manufacturing projects to eliminate waste, improve efficiency, and enhance output quality.

• Develop and monitor KPIs related to manpower, process efficiency, and cost reduction.

• Collaborate with cross-functional teams (Production, HR, Supply Chain, Quality) to align improvement projects with business objectives.

• Prepare progress reports and present results to management.

Requirements:

• Bachelor's degree in Mechanical Engineering.

• 2–5 years of experience in a similar role (preferably in manufacturing or production environments).

• Strong knowledge of Lean Manufacturing concepts, Six Sigma, and process optimization tools.

• Proven experience in manpower productivity control and process analysis.

• Strong communication and presentation skills.

• Proficiency in MS Office (Excel, PowerPoint) and data analysis tools.

Requirements:

• Lead continuous improvement initiatives across production and operations.
• Implement Lean/Kaizen methodologies to optimize cost, quality, and efficiency.
• Train and guide teams on improvement tools and methods.
• Track KPIs and ensure sustainability of improvements.

Experience:

• Bachelor's degree in engineering, Business, Operations Management, or a related field.
• 1-3 years of experience in a similar continuous improvement, operations, or quality role.
• Proven experience with Lean, Six Sigma, or other process improvement tools.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and facilitation skills.

Company Description

Hero Middle East & Africa (MEA) is a Swiss-origin company based in Egypt, serving 40+ countries in the Middle East & Africa region. As the regional export hub, we have the largest jam manufacturing factory in the area and a workforce of 1200+ highly qualified employees. Our diverse product range includes Jams, Syrups, Juices, Honey, Peanut Butter, and sourced Baby food and Baby milk from our group factories in Turkey & Europe.

We're hiring a
Continuous Improvement Engineer
If you're passionate about driving process excellence and making a real impact, we'd love to hear from you.

As per the below requirements & Responsibilities :

• Bachelor's degree in industrial ,Production, Mechanical Engineering or relevant field.
• 1-3 years of Lean/Continuous Improvement experience in FMCG.
• Lead cost optimization initiatives, data analysis, and root cause analysis workshops.
• Lead the implementation of Lean and Total Productive Maintenance (TPM) programs.
• Analyze Manufacturing processes to identify areas for automation and efficiency improvements.
• Develop strategies to reduce waste and optimize resource utilization.
• Train and mentor team members on Lean and continuous improvement methodologies.

Company Description

SmartLink BPO Solutions is a division of Al Khaleej Training and Education Group operating in KSA and Egypt. As the leader in outsourced omnichannel customer experience management in the GCC & Saudi Arabia, SmartLink has numerous operational headquarters across Riyadh, Jeddah, Dammam, Arar, and Cairo. Renowned for being highly specialized, quality-oriented, and cost-effective, SmartLink has been elected as MENA Best BPO services provider for multiple years. We have been enhancing customer experiences in the Saudi market for over a decade.

Role Description

This is a full-time on-site role for a Continuous Improvement Manager, based in Cairo, Egypt. The Continuous Improvement Manager will be responsible for leading initiatives to enhance business processes, analyzing operational data, and managing operations to achieve excellence. The role involves developing and implementing strategies for process improvement, monitoring performance metrics, and driving operational efficiency.

Qualifications
- Minimum of *3 years' experience* in continuous improvement within contact center environments.

• Proven experience working with *COPC standards* and performance improvement frameworks.

• Certified in *Lean Six Sigma* (Green Belt or higher).

• Strong analytical and *project management skills*.

• Excellent communication and stakeholder engagement abilities.

• Flexibility to travel to KSA on certain occasions for business needs.

Responsibilities
- Analyze operational KPIs such as *AHT, FCR, CSAT, NPS* to identify improvement opportunities.

• Lead *process optimization projects* using methodologies such as Lean, Six Sigma, Kaizen, or PDCA.

• Facilitate improvement workshops and pilots; oversee implementation and ensure sustainability.

• Use *BI tools* and data from CRM/call systems to uncover root causes and drive data-driven decisions.

• Collaborate with cross-functional teams to implement and embed improvements.

• Develop and maintain *SOPs, guides, and scripts* to standardize workflows and best practices.

• Conduct *training and mentoring sessions* to promote a culture of continuous improvement.

• Provide leadership with regular reporting on project performance, ROI, and future improvement plans.

Leads the deployment of the Henkel Production System (HPS) at the site level by driving strategy, coaching teams, and fostering a culture of continuous improvement. Develops local capabilities, ensures effective implementation of continuous improvement tools and methodologies, and promotes best practice sharing across the continuous improvement network to enhance performance, problem-solving, and long-term site development.

• Define and lead the continuous improvement strategy and implementation; manage and oversee continuous improvement program deployment.
• Support and coach local continuous improvement practitioners to ensure effective rollout; engage relevant people and departments to drive full ownership of actions and outcomes.
• Foster and sustain a culture of continuous improvement (CI) and knowledge sharing across all areas of the site.
• Develop and expand local capabilities in continuous improvement tools and methodologies; promote structured problem-solving; inspire a passion for improvement by providing a clear vision and direction for the site's future development and performance.
• Network actively within the continuous improvement community to share best practices, promote improved performance and problem-solving, and encourage others to contribute to knowledge exchange.

• Proven leadership skills, with experience in FMCG environments
• Strong knowledge of continuous improvement methodologies
• 7–10 years of relevant industry experience
• Proficient in problem-solving techniques and project management
• Solid understanding of digitalization and manufacturing excellence practices

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Comprehensive Health Insurance for employee + dependents
• Employee Assistance Programme provides a wide range of mental health and wellbeing benefits

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.