80 Program Delivery jobs in Egypt

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we're so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big

Meet the team

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic's solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and excited about leading teams to deliver cutting-edge communication and engagement solutions, we want you on our team.

As a Program Manager you will drive initiatives that enhance engineering delivery quality, efficiency, and consistency. Your work will focus on scaling standardized processes, integrating AI automation, and ensuring smooth cross-team collaboration.

Help us shape the future of communication by:

• Expanding coverage to Build, Release, and Rollout phases.
• Standardizing delivery flow for improved execution quality.
• Connecting discovery and delivery in Jira by reducing context switching, add visibility, and move faster by seamlessly connecting your ideas to the delivery work happening in Jira.
• Rolling out full Jira automation for lifecycle milestones.
• Ensuring reliable metrics, visibility, and minimal manual effort.
• Leading adoption of AI agents to automate delivery checks and planning tasks.
• Achieving 100% onboarding of squads to Jira hygiene and DoR/DoD automation.
• Reducing stale/incomplete tickets by 50%+ and prototype AI agents for ticket creation.
• Standardizing dependency tracking with automated Jira workflows and dashboards.
• Managing cross-team initiatives, including security, compliance, and AI adoption.
• Overseeing release checklists and quality measures.
• Refactoring and redesigning engineering documentation.
• Removing obsolete materials and aligning practices across squads.
• Tracking health and progress of individual and team KPIs.
• Providing insights to improve outcomes.
• Driving uniform adoption of engineering tools and technology.
• Organizing P&E events, including All Hands and Office Hours.
• Coordinating architecture and design review committees.
• Building and managing onboarding programs for new engineering resources.
• Acting as a strategic partner to Engineering Directors, aligning initiatives with business goals.

What you'll bring:

• Experience in program or project management within engineering or product organizations.
• Strong knowledge of Jira automation, engineering workflows, and delivery metrics.
• Familiarity with AI tools and their application in process automation.
• Excellent organizational and cross-functional coordination skills.
• Ability to drive change, standardize processes, and improve execution quality.

As a Unifone you'll receive a range of benefits:

• Competitive salary and bonus
• Unifonic share scheme (we are all owners)
• 30 holiday days after the first anniversary
• Your Birthday off
• Spend up to 25 days per year working from anywhere in the world
• Paid leave and assistance for new parents

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

About The Opportunity:

The Senior Program Manager is responsible for the end to end delivery of DS cross functional programs for new and existing customers. The Senior Program Manager works directly with customer business and internal Iron Mountain teams to implement business process management solutions. The Senior Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams.

Responsibilities:

• Lead IRM customer and internal enterprise Digital Solution implementations that are highly complex and involve multi-service lines. Ensure the project is aligned with contractually approved scope and services.
• Manage a matrixed project team of project managers and Subject Matter Experts from IRM Sales, Product, IT Infrastructure, Real Estate, HR, IT Security and Finance teams.
• Work directly with customer project managers and resources. Provide direction to cross-functional workstream leads and project stakeholders in order to meet performance requirements and stakeholder expectations.
• Act as the primary point of contact for both customer and internal resources in order to provide continuity in messaging regarding scope, schedule, risks and performance or status reporting.
• Align workstream and customer timelines in order to develop and maintain the program-level schedule. Manage ongoing dependencies, conflicting priorities and resource alignment.
• Develop and manage status reporting, risk and issue logs. Utilize IRM and customer standardized reporting tools to communicate program progress.
• Educate program team and customer on the IRM program change control process. Manage resource alignment on requirements gathering, identifying overall level of effort, approvals, testing, and implementation.
• Ensures internal and external stakeholders requirements are met including performance, quality and financial goals.
• Ensure program RACI and escalation paths are developed and communicated across the program. Properly engage senior leadership as required for issue escalation by providing summarized information and requested resolution steps.
• Responsible for formal handover and education to operations / customers for ongoing BAU support.
• Ensure that operating procedures are standardized in the different locations where the program will be implemented.
• Supports and promotes Iron Mountain core values.

Requirements:

• Requires 10+ years of project management experience in a matrix and multi-project environment.
• Bachelor's degree in Management or related field preferred or equivalent work experience.
• Active PMP Certification.
• Knowledge on technologies and associated methodologies (SDLC).
• Experience with information management (DMS, ECM, Workflow Automation, BPM, A/P, Intelligent Document Processing, etc.).
• Experience within the outsourcing, SaaS, or hosted solutions industry is a plus.
• Must have clear, executive level, excellent written and verbal communications skills – well targeted based on the level of audience within and outside the organization.
• Good level of empathy and active listening.
• Ability to manage conflicts.
• Ability to multitask and prioritize issues in a complex environment.
• Excellent customer service.
• Must be detail-oriented and highly organized.
• Must have demonstrated ability for independent decision making, supporting large customer groups, and managing highly visible projects.
• Must be able to deliver work efficiently through formal and informal channels and display broad understanding of business practices and policies.
• Able to understand basic concepts of a P&L and track it versus the planned business case.
• Cultural adaptability.
• English required. Additional languages preferred.
• Leadership.
• Analytical (problem solving) capacities.
• Performance & result orientation.
• National and International travels as required 25%-40% yearly.
• Flexibility to occasionally work across various time zones for Global Location.

Discover what we offer:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

We're looking for a
Delivery Manager
to run and improve our last-mile delivery operations. You'll be in charge of managing fleet distribution, controlling delivery costs, and helping us expand into new locations. This role needs someone with solid logistics experience and the ability to work closely with HR, fleet partners, and other teams to keep everything running smoothly.

Key Responsibilities:

• Manage delivery costs, vehicle rates, and route pricing.
• Manage fleet distribution.
• Lead expansion projects, including setting up delivery operations in new locations.
• Oversee vehicle contracts and negotiate vehicle rental or purchase rates.
• Design and manage the KPIs scheme for drivers and supervisors.
• Monitor daily complaints through reports and ensure proper action is taken by the supervisors.
• Supervise driver assessments and take corrective decisions.
• Continuously work on enhancing all stages of the delivery process.
• Investigate and resolve major operational issues
• Coordinate with the HR department on the hiring and onboarding of delivery drivers and representatives.

Qualifications:

• Bachelor's degree in logistics, supply chain management, engineering, or a related field.
• 3+ years of proven experience in delivery and logistics operations.
• Prior experience in warehouse operations is highly preferred.
• Strong understanding of fleet management and cost control.
• Demonstrated ability to lead teams and coordinate cross-functional projects.
• Excellent problem-solving and decision-making skills.
• Familiarity with logistics software and delivery tracking systems.
• Strong communication and reporting skills.

Working Conditions:

• Job Type: Full-Time - Night shifts
• Location: Zamalek

At
OrchidaTax
, we believe our greatest asset is our people. Our dedicated team of professionals is passionate about driving innovation in tax technology and compliance automation, enabling us to stay ahead in a rapidly evolving industry.

As the dedicated tax arm of OrchidaSoft—a pioneer in innovative technology since 1997—we specialize in providing cutting-edge tax software solutions, with a strong focus on electronic invoicing. We proudly serve over 5,000+ branches and have partnered with 350+ tax solution clients, including 150+ multinational companies.

Our advanced systems process more than 2.5 million e-invoices per day and 75 million+ e-invoices per month, continuously evolving to integrate the latest technologies and meet our clients' unique needs. With a solid presence in Saudi Arabia and Egypt, we aim to become the leading provider of electronic invoicing solutions across the Middle East.

Our commitment to quality, innovation, and customer satisfaction empowers businesses to confidently navigate complex tax compliance requirements. At OrchidaTax, our people are at the heart of everything we do—driving us to new heights in the tax technology landscape.

Summary:

The
Delivery Manager
oversees the end-to-end delivery of software and technical projects, ensuring they are executed efficiently, within scope, and aligned with client expectations. This role manages project timelines, resources, and budgets, while maintaining strong communication with internal teams and external stakeholders to ensure project success.

Key Responsibilities:

• Lead and manage multiple software delivery projects across the organization.
• Develop and maintain project plans, schedules, and budgets.
• Ensure project deliverables meet quality standards and client requirements.
• Coordinate with cross-functional teams (development, QA, support, and implementation).
• Communicate project status, risks, and issues to senior management and clients.
• Oversee the project lifecycle from initiation to closure, including post-delivery evaluations.
• Define delivery standards, best practices, and methodologies (Agile/Waterfall).
• Identify and mitigate delivery risks and escalate issues when needed.
• Manage and mentor project coordinators and team leads to ensure performance and growth.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• PMP or similar project management certification is a plus.
• Minimum 7 years of experience in software project or delivery management.
• Strong leadership, organizational, and communication skills.
• Proven ability to manage multiple complex projects simultaneously.
• Excellent problem-solving and negotiation abilities.

Job Purpose :

Expert Engineer - L3 will be responsible for the planning & development of LAN, WAN & Wireless networks. They work with a variety of different hardware and software systems to build out network infrastructures that meet the needs of Enterprise & Gov. Customers. Expert Engineer - L3 may also be tasked with providing support & attending customer-related technical meetings related to these solutions related to Pre/Post Sales. This might include monitoring performance, troubleshooting issues as they arise, and making adjustments & enhancements where necessary to ensure business continuity & service uptime.

Key Responsibilities:

•Participate in RFP/RFQ with the Sales & Projects team to provide technical documentation & write-ups meeting customer requirements and producing HLD & LLDs.

•Attend meetings with customers and ensure to finalize and agree on solutions.

•Engage vendors & OEMs to review & validate proposed solution and respond to customer

•Plan, design, and validate solutions & proof of concepts based on industry-leading best practices & technologies.

•Providing MOP documents to internal L1 & L2 teams for carrying out implementations of agreed solutions.

•Manage & extend support to L1 & L2 teams related to implementation to ensure a balanced workload among all staff and monitor team performance as well

•Must be a good listener and able to understand and well document client requirements.

•Experience in solution implementation & positive customer service attitude with excellent soft skills.

•Validate and communicate designs and re-design as per client requirements for enhancements considering best practices & organization compliance & security policies.

•Develop and improve project-related documents with any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc.

•Extending support to the operations team if required related to troubleshooting or migrations from legacy to new technologies.

•Provide documentation & arrange trainings for L1 & L2 teams for installations, provision & troubleshooting related cases.

•25% Travel Requirements

•Ensure documentation of all routine works and user complaints along with resolution steps in detail.

Job Requirements:

•8+ years of experience in network designing & implementation of solutions comprising hybrid IP technologies including but not limited to WAN, SD-WAN, LAN, Wireless, Security, VoIP, IPTV/OTT, CCTV, GSM, Cloud & Virtualization.

•Must be CCNP/HCNP Enterprise certified, CCIE and HCIE would be a plus.

•CCNP Security or Fortinet NSE4 or Palo-Alto PCNSE would be a plus

•Cloud & Virtualization certifications (Microsoft, Amazon, Oracle, Google, VMware) would be a plus.

•Advanced knowledge of Cisco/Huawei Router and Switches (Networks / Servers / VoIP)

•Must have 3+ years of hands-on experience with Cisco and Huawei routers/Switches.

•Solid experience in IP Technologies (Routing, Switching, Wireless, VPNs, MPLS, MP-BGP, BGP, OSPF, STP, RSTP, PVST+, VTP, Ether Channel, Stack, Spine-Leaf architecture VPC, HSRP, VRRP, GLBP ACL, DMVPN, GETVPN, OTT/IPTV, VoIP, Virtualization & Cloud Computing).

•Shall be able to install and configure routers, switches, wireless AP, and servers out of the box on-site or able to provide technical documentation for on-site staff to carry out this task.

•Knowledge in Mobile Telecom 3G, 4G & 5G. IMS, Packet Core is a plus.

•Good understanding of network & monitoring tools and protocols (SNMP, Syslog, SSH, DNS, NTP, TFTPD, LDAP/Active Directory, Wireless, Solar winds, PRTG, Cisco Prime)

•Knowledge of DevOps, IT Automation, and Containers would be a plus.

Position Summary:

The IT Delivery Manager is responsible for overseeing the successful delivery of IT projects from initiation to implementation. This role acts as the main liaison between business stakeholders and technical teams, ensuring that all solutions are delivered on time, within budget, and aligned with business objectives. The position involves managing project feasibility, solution design coordination, vendor engagement, and overall delivery governance to maintain quality and efficiency across the IT portfolio.

Key Responsibilities:

• Serve as the primary contact for business teams submitting Business Requirement Documents (BRDs) and lead requirement refinement sessions.
• Conduct feasibility assessments and provide high-level estimations on scope, cost, and timelines.
• Collaborate with Enterprise Architects and Technical Leads to define end-to-end solution architectures.
• Lead and manage RFP processes, evaluate vendor proposals, and coordinate with procurement and technical teams.
• Oversee full project delivery lifecycle, ensuring adherence to quality, timelines, and strategic alignment.
• Manage cross-functional teams, risks, and dependencies to drive successful outcomes.
• Maintain transparent communication and alignment between business stakeholders and IT teams.
• Ensure complete and accurate documentation throughout all project phases.

Required Qualifications:

• 7+ years of experience in IT project delivery, business analysis, or solution management roles, with at least 2 years in a leadership or coordination capacity.
• Strong knowledge of software delivery life cycles and enterprise system architectures.
• Experience in reviewing and interpreting BRDs and functional requirements.
• Familiarity with vendor selection and RFP management processes.
• Excellent communication, analytical, and stakeholder management skills.
• Strong organizational and decision-making abilities.
• Technical understanding of development, testing, databases, or system integration is an advantage.
• Banking industry experience is a plus.
• Bachelor's degree in Engineering, Computer Science, or a related field.

About FIS

FIS is a leading IT and business solutions firm based in Ramallah, specializing in innovative software solutions for the insurance (Insurtech) and finance sectors.

With over 26 years of experience, we have been at the forefront of cutting-edge technology, helping clients drive efficiency, compliance and growth.

At FIS, we believe in innovation, excellence and the transformative power of technology. We work with modern tech stacks, agile methodologies, and a collaborative team that values creativity and continuous learning.

Job Description:

We're looking for an experienced Delivery Manager to oversee the execution of multiple ongoing software projects and ensure successful, timely and high-quality delivery.

This role requires hands on leadership not just coordination and reporting but proactive involvement in removing bottlenecks, enforcing discipline and driving results across distributed teams.

You will work closely with Product Owners, Team Leaders and QA teams ensuring alignment, efficiency and accountability.

Key Responsibilities:

• Lead end-to-end software delivery for multiple enterprise and SaaS projects.
• Oversee planning, development, testing, deployment and post-release activities.
• Track progress, manage dependencies and ensure high delivery standards.
• Identify and resolve delivery risks and bottlenecks promptly.
• Apply Agile best practices (Scrum / Kanban) and foster a culture of accountability and ownership.
• Collaborate with Product Owners, Team Leaders, and QA Engineers to align delivery goals.
• Coordinate across technical and non-technical teams to ensure smooth execution.
• Work closely with Architects on planning, estimation, and resource allocation.
• Support presales activities by providing delivery input, estimates, and timelines.
• Monitor and optimize delivery KPIs (velocity, quality, cycle time).
• Standardize delivery reporting and governance frameworks.
• Drive continuous improvement in processes and communication within distributed teams.

Technical Background

• Strong technical fluency in modern software delivery environments.
• Solid understanding of .NET Core / C#, SQL Server,  Oracle and API-based integrations.
• Familiarity with Microservices architecture, Azure DevOps, and CI/CD pipelines.
• Capable of discussing system design, performance bottlenecks, and deployment workflows with technical teams.
• Ability to identify technical risks and translate them into actionable delivery plans.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering or a related technical
• 7+ years of experience in software project delivery or agile operations.
• Proven track record managing multi-team or multi-product environments.
• Strong understanding of Agile / Scrum / Kanban methodologies.
• Solid technical background (development or QA experience preferred).
• Excellent communication and leadership skills.
• Proficiency in Azure Devops.
• Excellent English communication skills (spoken and written)

As part of our expansion in the Kingdom of Saudi Arabia, SDG Arabia PMO is seeking a Saudi National Program Manager to lead and oversee our delivery portfolio in Business Strategy and Data Analytics.

This is a unique opportunity to contribute directly to Vision 2030, working with top-tier organizations on transformative projects in strategy, analytics, and digital innovation.

Key Responsibilities:

• Oversee the end-to-end delivery of SDG's programs in KSA with a focus on Business Strategy and Data Analytics.
• Manage multiple high-impact projects, ensuring execution is on time, on budget, and to the highest quality standards.
• Build strong partnerships with Saudi clients and government entities, ensuring programs deliver measurable strategic outcomes.
• Govern portfolio performance, budgets, timelines, and risks with full accountability.
• Lead and mentor project managers and delivery teams, ensuring scalable growth in the Kingdom.
• Support the development of local PMO governance standards aligned with global best practices.

Qualifications & Experience:

• Saudi National with a proven track record as a Program Manager (8+ years preferred).
• Strong experience managing portfolios in Business Strategy and Data Analytics.
• Skilled in program governance, stakeholder management, and C-level engagement.
• PMP, PgMP, or Prince2 certification is highly preferred.
• Experience in consulting or enterprise program delivery in the Kingdom is a strong advantage.

Why Join Us?

At SDG Arabia, you'll have the chance to lead mission-critical programs that shape the future of data-driven organizations in Saudi Arabia. This is more than a job—it's your chance to be part of the Kingdom's transformation journey.

Apply Now and take a leadership role in driving impact across Saudi's business and data landscape.

This role is open to both Saudi and non-Saudi candidates, offering the opportunity to work on complex, high-impact programs aligned with Vision 2030

Key Responsibilities:

• Lead the delivery of large-scale strategy and analytics programs across multiple clients and industries.
• Define and manage program governance, ensuring alignment with both client priorities and SDG Arabia standards.
• Build and maintain relationships with senior stakeholders, including executives and decision-makers.
• Drive cross-functional collaboration across practices (Data Analytics, EPM, and Digital Transformation).
• Monitor and report program performance, budgets, timelines, and risks.
• Coach and mentor project managers, strengthening our delivery leadership in KSA.

Qualifications & Experience:

• Minimum 10 years' experience managing delivery portfolios or large programs in consulting or enterprise environments.
• Strong background in Business Strategy and Data Analytics delivery.
• Demonstrated expertise in program governance, portfolio management, and C-level engagement.
• PMP, PgMP, or Prince2 certification strongly preferred.
• Prior experience in KSA or GCC markets is highly desirable.

Why Join Us?

At SDG Arabia, you'll be part of a global consulting group with a strong presence in the Kingdom—delivering strategy-driven, data-powered transformation. We value excellence, innovation, and impact, and we're looking for leaders who share the same vision.