20 Program Analyst jobs in Egypt
Process Improvement Specialist
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Process improvement ,Governance & NTRA Enterprise SPOC
Restorable for improving enterprises process and designing E2E New enterprise process
As NTRA Enterprise SPOC is representing Vodafone to NTRA and all governmental authorities In order to assure that all NTRA regulations and restrictions are applied and on place by establishing the proper governance and reporting modules ,also arranging with all involved stakeholders for alignment, preventive and corrective actions executions.
**Responsibilities**:
I. Main accountabilities and decision making
attending ntra reviews and inspection meetings
answering all ntra and regulatory authorities business related inquires and requests
providing ntra with valid and accurate reports
validating enterprise base vs ntra regulations and take the corrective actions if needed
working with technology to maintain enterprise active base and fixing the technical failures if any
establishing the needed tools for tracing, reporting,, communicating with customers, bulk actions and actions rollback
explain ntra requests to dwh team to extract the obligatory reports
frequently maintaining pdv interface and data entry process
engaging with ntra committee for efficiency and better communication
avoiding ntra penalties by providing accurate and complete action plans and supported queries
handling ntra and customers complaints
providing evidence and support docs and justifications upon request
ruing frequent governance meetings and modules to assure that ntra regulations are applied and reflected clearly
maintaining high authority and strategic account list
defining solutions and iot tariffs
helping regulatory team in achieving our commitments and liabilities
ii. Communication management
assuring all involved stakeholders understanding and transferring knowledge if needed
managing the communication inside with customer care, dwh and commercial
managing and owning communication plan with the customers
cascading activation process and ntra regulations to sales and activation teams
communicate effectively with all departments internally to deliver proper operational module or project implementation
escalate or influence upwards problems and issues that acquire instant decisions
iii. Commercial decisions
getting commercial team aligned with actions and ntra regulations
studding action plan and consequences to avoid impacting revenue and customer experience
support commercial activities and how to moderate ntra directions to serve the commercial and market penetration
maintaining our market share by avoid aggressive corrective actions
iv. Business development & governance
designing e2e process for activation, cso and data entry
setting agreements with sla commitments
organize reviews and brainstorming sessions with stakeholders for process optimization
business requirements gathering
analyze process, discover gaps, weaknesses and areas for improvement
understand and document the current "as is" process with all its related details
recommend and facilitates process improvement efforts
**Criteria**:
Strong negotiations skills
Customer care Dep. working experience is preferable.
Experience in dealing with official and governmental entities.
Excellent Relationship/ account management capabilities
Highly effective conducting and leading project meetings and driving consensus.
Highly self-motivated and details oriented
Strong problem solving, troubleshooting, and analytical thinking.
Focused and targets achiever.
Perform all assigned duties and tasks with agreed timelines
Advance project management knowledge
Advance Six sigma knowledge
Advanced computer skills “MS office”
Seibel, Database and VF systems knowledge is preferable.
Good knowledge of Telecom technologies
Ability to work/manage cross functional tasks and projects.
Excellent communication and negotiations skills.
Process Improvement Engineer AI & Automation
Posted 19 days ago
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The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.
This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.
Key Responsibilities-
Analyze existing business processes to identify inefficiencies and automation opportunities
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Design, test, and implement automation workflows using AI tools and automation platforms
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Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals
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Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency
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Develop documentation, training materials, and support change management initiatives
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Monitor, maintain, and continuously improve implemented automation solutions
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Stay current with emerging technologies in AI, automation, and digital transformation
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Ensure compliance with data privacy, security, and company-wide standards in all implementations
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Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field
- Proven years of experience in process improvement, automation, or business analysis roles
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Proven ability to document, redesign, and implement business processes
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Strong analytical, problem-solving, and communication skills
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Project management experience and ability to handle cross-functional collaboration
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Familiarity with digital transformation frameworks and tools
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Experience in the translation/localization industry is a plus, but not mandatory
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Fluency in English; Arabic is a plus
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Competitive salary and performance-based bonus
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A flexible hybrid working environment
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Opportunities for career growth and continuous learning
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Exposure to cutting-edge AI and automation projects
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An inclusive and collaborative work culture that values innovation
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The chance to shape the digital future of a global company
Business Analyst
Posted today
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- Having an in-depth understanding of the IoT industry, including key players.
- Led the product management efforts for IoT services, with responsibility for defining the related product roadmap, business plan, and product offers and developing critical strategies that deliver tangible business results.
- Oversee and manage the product & Operations Team to build and launch approved products and services.
- Act as product owner in scrum agile framework, which require defining the product vision, prioritizing product backlog, overseeing the development of the product through all its stage, and participating in sprint planning.
- Own the product lifecycle from requirements gathering through production and release.
- Responsible for deliverables to support product requirements (FRS, SRS), product
release, and GTM (Product collaterals like Product release communication, Product data sheet, etc.)
- Understanding the dynamic market needs and providing inputs for additional features for existing products.
- Recommends the nature and scope of present and future product lines by reviewing specifications and requirements and appraising new product ideas and product or packaging changes.
- Obtains product market share by working with sales and pre-sales to develop product sales strategies.
- Perform product demos to customers and create relationships with key clients.
- Provide product training to customers through training sessions and webinars.
- Communicate product status reports, assessing risk and new opportunities in each region.
- Gather customer requirements via workshops, questionnaires, surveys, and site visits.
- Create workflow storyboards, use cases, scenarios, and other methods.
- Oversee and manage the product & Operations Team to develop and launch approved products and services.
- Own the product lifecycle from requirements gathering through production and release.
- Responsible for deliverables to support Engineering documentation.
**Education & Experience**:
- Bachelor of Engineering in Computer science or related fields.
- 5-7 years of technical product owner/business analysis experience, focusing on software products and technologies.
**Qualifications and Expertise**:
- Experience in the software development cycle is a must.
- Excellent writing &documentation skills.
- Excellent analytical skills.
- Excellent problem-solving skills.
- Fluent in English is a must.
- Strong software development background.
- End-to-end product management experience with software/web technologies.
- Technically hands-on and has previous software development experience.
- Good understanding of the IoT industry, products, and services, including device categories, features, architectures, and communication protocols.
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Software Business Analyst
Posted 10 days ago
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We are seeking a detail-oriented and proactive Software Business Analyst to lead project analysis activities, facilitate communication between stakeholders and internal teams, and develop comprehensive project documentation. This role requires strong analytical skills, domain expertise, and the ability to translate business needs into actionable insights.
**Key Responsibilities**
+ Collaborate effectively with internal and external stakeholders to ensure project alignment.
+ Develop and maintain detailed project analysis documentation.
+ Leverage available systems and tools to support documentation and project tracking.
+ Act as a product expert, offering creative solutions to business use cases.
+ Analyze integration points and assess technical mechanisms for feasibility and impact.
+ Synthesize input from multiple stakeholders to maximize business value.
+ Serve as a customer proxy for development teams, ensuring user needs are accurately represented.
+ Track and manage project commitments and stakeholder expectations.
**Qualifications**
+ Bachelor's degree in Computer Science, Information Systems, or a related field-or equivalent experience.
+ Experience with Atlassian tools such as JIRA, including writing clear and effective user stories.
+ 3 to 4 years of experience in business analysis.
+ Familiarity with CRM platforms; Salesforce experience is a strong advantage.
+ Knowledge of the healthcare industry is a plus.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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Senior Business Analyst
Posted 26 days ago
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Senior Business Analyst
**Job Description:**
**Responsibilities**
+ Engage with stakeholders and conduct high-level assessments to identify business processes with automation potential.
+ Perform in-depth process analysis for the processes selected for automation and create the relevant documents, such as the Process Definition Document.
+ Work closely with the automation developers and test engineers during workflow testing and deployment to create knowledge transfer documentation used later in the automation lifecycle.
+ Work collaboratively with team members to break down requests into actionable tasks, creating user stories and acceptance tests that align with sprint cycles.
+ Efficiently manage day-to-day operations by adding, monitoring, and updating work tickets using our project management system (JIRA).
+ Continuously keep an eye on emerging technologies like RPA, Automation, ML, and AI.
+ Actively participate in key scrum events, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and quarterly planning sessions.
**Skills**
+ **+3 years** in a Business Analyst role
+ Strong understanding of system design and process documentation.
+ Comfortable with gathering and documenting business requirements.
+ Familiar with Agile and Scrum methodologies.
+ Strong process modeling and documentation skills (BPMN, UML, flowcharts).
+ Experience using tools like Lucid chart, draw.io, Jira, Confluence, or MS Loop.
**Qualifications**
+ Bachelor's degree in engineering, computer science, or a related field.
+ Good knowledge of emerging technologies like RPA, Automation, ML, and AI
+ Good English skills (both written and spoken).
+ Strong problem-solving and critical thinking skills.
+ Interest in learning about emerging technologies.
+ Certifications like RPA Business Analyst, UiPath Certified Professional, or PSPO are a plus.
**Location:**
EG-Cairo, Egypt (Al Emdad & Al Tamween)
**Time Type:**
Full time
**Job Category:**
Information Technology
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Senior Business Analyst
Posted today
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**Mid Career**
- Employment Type:
**Full time**
- Function:
**Software Development**
Description:
And will define and document the system functional requirements, and communicate with clients and development teams.
S/he will Plan and work flexibly with multiple project managers towards deadlines and with mínimal supervision, manage more than one project at a time.
- Requirements:
- Bachelor’s degree in Computer Science, or any related discipline.
- 3-5 years of relevant experience.
- Business Analysis
- Scrum
- Certified Scrum Product Owner (optional)
Senior Business Analyst
Posted today
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Job Description
- Analyzing business processes and creating business documentation (business requirements documents, use cases, swim lanes and process documentations).
- Initiate & present recommendations based on analysis to influence business decisions or conflicts solving and Assist in the resolution of business issues as needed.
- Business Thinking: understands common business principles and practices (e.g. HR, finance, Accounting, IT).
- Work with technical stakeholders to gather requirements, clarify, analyze and review business requirements, functional & non
- functional.
- Act as primary communication layer between business and technical teams
- Follow up the whole development and delivery process from creating user stories and agile management
- Facilitate cross-team collaboration to visualize and prioritize outcomes.
- Working in a hybrid role as business analysis and Agile project management.
- Documenting and Reporting tools like JIRA, Microsoft Visio.
- Collaborate with Clients to understand and anticipate their needs and translate them into product requirements.
Technical Skills:
- Knowledgeable of product lifecycle in different methodologies (waterfall or Agile).
- Good Knowledge about Documentation and reporting tools like JIRA, Microsoft Visio.
- Good knowledge about WEB, Mobile APP development and Relational databases.
- Good Knowledge about ODOO modules.
- Good knowledge of Programming languages (Python,.Net or JAVA).
- Familiar with Scrum and agile methodology.
Job Qualifications:
- Bachelor Degree from relevant field (Computer science or Engineering or business management).
- 2-5 years in business analyst/product owner.
- Excellent communication skills, Documentation and Analyzing skills and problems solving skills.
- Strong in documentation and reporting tools specially JIRA, Microsoft Visio.
- knowledgeable of ODOO modules.
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Senior Business Analyst
Posted today
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Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to revolutionize early years childcare and pre-schools communication and management solutions for good.
**Main Responsibilities**:
- Work closely with Product & Technical teams to create and maintain the product backlog related to the financial modules.
- Hold accountable for the financial modules related to (Billing, Invoicing, Budgeting, and Financial transactions) based on his solid financial and accounting experience.
- Own product stream development lifecycle: from discovery to execution
- Analyzing the impact of proposed solutions across the business and developing user stories to demonstrate the business requirements to the Development and Quality Assurance Teams.
- Articulate features, detailed stories, and acceptance criteria.
- Work closely with the Development Team to discover and define solutions, solve real customer and business problems, and assess the feasibility, usability, and value of products.
- Validate and verify that the deployed solutions meet the business needs.
- Act as the internal customer representative and ensure the product is strongly aligned with customers and the market.
- Bachelor's degree in Commerce, Computer science, Information Systems or Engineering is preferred.
- Sold background in accounting, budgeting, financial reports, billing, and invoicing is a **must**.
- 5+ years’ experience in the software industry
- 3+ years experience as a Product Owner
- Experience in CRMs and preferably within the education sector
- Solid experience in writing functional and technical specification documents and detailed user stories
- Solid experience in developing epics, user stories, and product features.
- Strong problem-solving and analytical skills
- Solid Understanding of software development lifecycle SDLC.
- Outstanding presentation and leadership skills.
- Excellent communication, interpersonal, and analytical skills
- Fluent in writing and speaking English
**Job benefits**:
- Attractive USD salary
- Health insurance
- Professional development
IT Business Analyst
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We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? **Then come and join our global team as IT Business Analyst, based in Dubai - UAE.**
Our global team: Siemens Healthineers is a leading global medical technology company. 70,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine, as well as digital health and enterprise services.
Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.
**Your Tasks and Responsibilities**:
- Performs IT operations and maintenance activities according to approved procedures, guidelines, and standards.
- Supports customization and facilitates IT operations and maintenance processes.
- Implements programs and procedures for safeguarding data/information security and safety.
- Executes and/or organizes relevant testing.
- Designs and documents existing and changed IT operational processes.
- Develops necessary service levels to fulfill business requirements.
**Your Qualifications and Experience**
- Bachelor's degree in computer science or a related field.
- From 3-5 years of experience in a similar role
- Microsoft technical certifications is a plus
- ITIL knowledge is a plus
**Diversity & Inclusion**:
At Siemens Healthineers, we embrace and encourage different viewpoints, backgrounds, experiences, expertise, and idiosyncrasies. We encourage our employees to be themselves and empower them to unleash their true potential. This allows different ideas and approaches to thrive.
**We are on our way, taking one step at a time, all the time**
We believe that our differences make us stronger and enable us to be the innovative company we pride ourselves on. Innovation comes from change, and change takes time and persistence. That‘s why we are working on diversity and inclusion every day.
**GDPR
IT Business Analyst
Posted today
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Job Description
- 377419**Company**:
- Siemens Healthcare S.A.E.**Organization**:
- Siemens Healthineers**Job Family**:
- Information Technology**Experience Level**:
- Experienced Professional**Full Time / Part Time**:
- Full-time**Remote vs Office**:
- Office/Site only**Contract Type**:
- Permanent- Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?
- **Then come and join our global team as IT Business Analyst, based in Dubai - UAE.**
- Our global team: Siemens Healthineers is a leading global medical technology company. 70,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine, as well as digital health and enterprise services.Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.**Your Tasks and Responsibilities**:
- Performs IT operations and maintenance activities according to approved procedures, guidelines, and standards.
- Supports customization and facilitates IT operations and maintenance processes.
- Implements programs and procedures for safeguarding data/information security and safety.
- Executes and/or organizes relevant testing.
- Designs and documents existing and changed IT operational processes.
- Develops necessary service levels to fulfill business requirements.
**Your Qualifications and Experience**
- Bachelor's degree in computer science or a related field.
- From 3-5 years of experience in a similar role
- Microsoft technical certifications is a plus
- ITIL knowledge is a plus
**Diversity & Inclusion**:
- At Siemens Healthineers, we embrace and encourage different viewpoints, backgrounds, experiences, expertise, and idiosyncrasies. We encourage our employees to be themselves and empower them to unleash their true potential. This allows different ideas and approaches to thrive.**We are on our way, taking one step at a time, all the time**
- We believe that our differences make us stronger and enable us to be the innovative company we pride ourselves on. Innovation comes from change, and change takes time and persistence. That‘s why we are working on diversity and inclusion every day.**GDPR**