12 Production Support jobs in Egypt

**Role Brief**:
As a Senior Software Quality Control Engineer, you will help the team design and implement manual, automated, and performance testing suites. You will also mentor and guide less experienced fellows, as well as contribute to user requirements analysis you will also help in raising quality assurance standards and contribute directly to the product quality and development process efficiency to reach our objectives.

**What you will be working on here in Koinz**:

- Review and analyze user stories/use cases/requirements for validity and feasibility.
- Plan and estimate for new features.
- Design and execute test cases for new features.
- Design, develop and execute automation scripts using open-source tools.
- Record and track any bugs, including the cause and solution, through both tracking systems and records.
- Reporting overall project status and generating statistics.
- Develop and Maintain Testing Plan.
- Continue to pursue personal education for new skills, technologies, and solutions.
- Conduct audits and keep reports to document all quality Control activities.
- Reproduce and Follow On-calls (live issues).

**What you will need to fit in this position**:

- Hold a university degree in Computer Engineering, Computer Science, or an equivalent B.C. degree.
- Have 3-5 years of experience in a related field.
- Good Knowledge of business and static testing.
- Experience in mobile Apps (Android-IOS), and web testing (2 years at least) is a must.
- Experience in API testing is preferable.
- Experience in performance testing is preferable.
- Experience in Automation testing with (ex. Appium, Selenium) is Preferable.
- Good analysis and focus on details skills.
- Certificated (ISTQB) Foundation level is a plus.
- Graduating from ITI is a plus.

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1. Develop and execute test plans and test cases for software products

2. Identify and report defects and issues to development teams

3. Collaborate with development and product teams to ensure defects are resolved and products meet

quality standards

4. Perform automated and manual testing of software products

5. Analyze and report on test results and metrics

6. Ensure compliance with quality assurance standards and procedures

7. Stay up-to-date with industry trends and recommend new technologies and best practices

**Requirements**:
1. Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent

experience

2. Strong proficiency in software testing methodologies and tools such as Selenium, JIRA, or Bugzilla

3. Excellent problem-solving and analytical skills

4. Attention to detail and accuracy

5. Strong communication and collaboration skills

6. Familiarity with programming languages such as Java, Python, or Ruby is a plus

7. Experience with Agile development methodologies is a plus

**Senior Software QC Engineer for International customer**

**Title: Senior Software QC Engineer**

**Industry: IT Software**

**Reporting Line: Team Leader/SDS & Client (POC)**

**Position Type: Full Time**

**Level: Senior**

**Location: Cairo Office, New Cairo**

**About the job**:Do you have a strong background in QC testing and you have ambitions to work in an International environment where you are surrounded by strong IT professionals?

At CrossWorkers, you will work directly with our customer in Denmark who is a leading NFT digital wearable platform that provides an unparalleled experience for music and art lovers, with its unique merch NFTs from major artists and the ability to wear them digitally with Augmented Reality - you will have colleagues both in Denmark as well as in Egypt.

You must be ready for business trips to Denmark from time to time when needed.

**Technical profile/** Your duties**:

- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open-source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
- Follow the NDA & Security Data Protection Guidelines ensuring data is confidential and not disclosed to any third parties.

**Desired Skills and Experience**

**Who we are looking for?**
- You are fluent in Arabic and English, both written and spoken.
- Bachelors in Software engineering or Computer Science.
- Possess general programming skills and software development fundamentals.
- A minimum of 4 years of experience in related field/needed technology.
- You used to work in an international environment.
- Eager to learn through different resources including self-education.
- You see challenges and not problems and you attack them with creativity, initiative and determination.
- You work independently and targeted with a high activity level.
- You work well as part of a team and with an ability to deliver even with tough deadlines.
- Experience with IT Offshore/Nearshore/Outsourcing and European/GCC customers/companies is a plus.
- You are outgoing with a strong personal drive, you enjoy working independently and are motivated by the close collaboration with the management team.
- You have integrity and empathy and excellent communication and facilitation competencies are key to success in the job.

**Technologies & Frameworks**:

- Basic concept of Programming
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with black box testing
- Hands-on experience with automated testing tools such as Selenium or similar products
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus

**What we offer**:

- You will have a unique opportunity to be part of a growing organization where you will work cross borders with highly experienced people, where we expected you to add your footprint.
- We have built an organization work-life balance, to be integrated in the way we do business and in a company with a strong technical environment.
- We will set high expectations for you, just as we do for our workplace, the work and ourselves.
- CrossWorkers is one of the best when it comes to good working environment, work conditions, professionalism and personal development.
- We work with a good scheme of benefits range:

- Competitive salary.
- Bus service.
- Social & Medical insurances.
- Good office environment and Technical equipment.
- Keep up with new technologies through internal and external trainings.
- We have an open and free Management style based on Scandinavian values and have a reputation of a strong and inspirational Technical environment.

**About CrossWorkers**

We are a Danish-owned IT Offshore company with many years of experience within IT and IT Offshore/Nearshore in several countries.

We work with customers in Europe and in the GCC area, where we have long relations with our customers.

Our office is located in 5th settlement, New Cairo and hold International standard.

(Remote Work - LOCATED IN EGYPT ONLY)

We are looking for a qualified Senior Automation Engineer. You will work on a diverse set of unique and challenging projects that allow users to seamlessly interact with technology.If you’re interested in creating a user-friendly environment and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies.You will be responsible for ensuring our product meets the required standards of quality including reliability, usability and performance.

**Main Job Tasks and Responsibilities**:

- Create detailed, comprehensive and well-structured test plans and test cases.
- Estimate, prioritize, plan and coordinate testing activities.
- Design, develop and execute automation scripts.
- Identify, record, document thoroughly and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
- Monitor debugging process results.
- Investigate the causes of non-conforming software and train users to implement solutions.
- Track quality assurance metrics, like defect densities and open defect counts.
- Stay up-to-date with new testing tools and test strategies.
- Review quality specifications and technical design documents to provide timely and meaningful feedback.
- 3 to 5 years work experience in software quality assurance.
- Strong knowledge of software QA methodologies, tools and processes.
- Experience working in an Agile/Scrum development process.
- Experience in writing clear, concise and comprehensive test plans and test cases.
- Hands-on experience with web automation testing tools (Selenium using C# or Java, Cypress).
- Hands-on experience with Appium.
- Hands-on experience with Jmeter.
- Excellent understanding of CI/CD processes and tools.
- Solid knowledge of SQL and scripting.
- Experience with security testing is a plus.

**We Are Hiring Quality ( German Speaker )**

**for a world wide Airlines company**

**#Salary: 21K Net + extra month salary every 3 months starting from login date**

**⏺ Work Location: Abbassia**

**⏺ German Level: (B2-C1)**

**⏺ Educational background: Graduates**

**⏺ Previous experience in the same field ( Call Center Industry )**

**Job Types**: Full-time, Permanent

**Salary**: E£21,000.00 per month

Application Question(s):

- How long you worked officially as a quality ( Call Center Industry ) ?

**Education**:

- Bachelor's (preferred)

**Language**:

- German (preferred)

We are looking for a** **(QC)** **Quality Control **Team Leader** - **Engineering C**onsultant**, **Egypt - Nasr City**

**The company**
Our client is a Saudi-based multi-disciplinary engineering consultancy with a design office in Cairo.

They specialize in civil, mechanical, electrical, and environmental engineering, offering services such as design, project management, planning, feasibility studies, and construction supervision.

Their focus on innovation, sustainability, and adherence to international standards ensures the delivery of high-quality engineering solutions.

**Key Accountabilities**
- Lead and mentor the QC team, ensuring they are trained and equipped to perform their duties effectively. Establish and maintain a culture of quality excellence within the team.
- Implement and enforce quality control processes and procedures throughout the project lifecycle to ensure compliance with established standards, specifications, and Saudi building codes.
- Review project documents, construction plans, and specifications to identify potential quality issues and collaborate with project stakeholders to address and resolve them.
- Prepare detailed QC reports, maintain records of inspections, non-conformance reports, and corrective actions. Present findings to project management and provide recommendations for improvement.
- Utilize Revit software to coordinate project information and streamline communication between project teams. Ensure that Revit models align with project specifications and quality standards.

**Knowledge, Skills, and Experience**
- A bachelor's degree in Civil Engineering, Structural Engineering, Construction Management, Architecture, or a related field.
- A minimum of 7 years of experience in quality control, preferably in mixed-use and tower projects
- Demonstrated proficiency in Revit software for project coordination and management, with the ability to use it effectively in the context of engineering consultancy.
- Strong leadership and team management skills to guide and motivate the QC team to achieve quality objectives.
- Excellent analytical and problem-solving skills to identify and address quality issues effectively.
- Exceptional attention to detail and a commitment to ensuring the highest quality standards are met in every aspect of the project.
- Relevant certifications in quality control, construction management, or related fields would be a plus

**What you’ll do**:
Process improvement ,Governance & NTRA Enterprise SPOC

Restorable for improving enterprises process and designing E2E New enterprise process

As NTRA Enterprise SPOC is representing Vodafone to NTRA and all governmental authorities In order to assure that all NTRA regulations and restrictions are applied and on place by establishing the proper governance and reporting modules ,also arranging with all involved stakeholders for alignment, preventive and corrective actions executions.

**Responsibilities**:
I. Main accountabilities and decision making
attending ntra reviews and inspection meetings
answering all ntra and regulatory authorities business related inquires and requests
providing ntra with valid and accurate reports
validating enterprise base vs ntra regulations and take the corrective actions if needed
working with technology to maintain enterprise active base and fixing the technical failures if any
establishing the needed tools for tracing, reporting,, communicating with customers, bulk actions and actions rollback
explain ntra requests to dwh team to extract the obligatory reports
frequently maintaining pdv interface and data entry process
engaging with ntra committee for efficiency and better communication
avoiding ntra penalties by providing accurate and complete action plans and supported queries
handling ntra and customers complaints
providing evidence and support docs and justifications upon request
ruing frequent governance meetings and modules to assure that ntra regulations are applied and reflected clearly
maintaining high authority and strategic account list
defining solutions and iot tariffs
helping regulatory team in achieving our commitments and liabilities
ii. Communication management
assuring all involved stakeholders understanding and transferring knowledge if needed
managing the communication inside with customer care, dwh and commercial
managing and owning communication plan with the customers
cascading activation process and ntra regulations to sales and activation teams
communicate effectively with all departments internally to deliver proper operational module or project implementation
escalate or influence upwards problems and issues that acquire instant decisions
iii. Commercial decisions
getting commercial team aligned with actions and ntra regulations
studding action plan and consequences to avoid impacting revenue and customer experience
support commercial activities and how to moderate ntra directions to serve the commercial and market penetration
maintaining our market share by avoid aggressive corrective actions
iv. Business development & governance
designing e2e process for activation, cso and data entry
setting agreements with sla commitments
organize reviews and brainstorming sessions with stakeholders for process optimization
business requirements gathering
analyze process, discover gaps, weaknesses and areas for improvement
understand and document the current "as is" process with all its related details
recommend and facilitates process improvement efforts

**Criteria**:
Strong negotiations skills

Customer care Dep. working experience is preferable.

Experience in dealing with official and governmental entities.

Excellent Relationship/ account management capabilities

Highly effective conducting and leading project meetings and driving consensus.

Highly self-motivated and details oriented

Strong problem solving, troubleshooting, and analytical thinking.

Focused and targets achiever.

Perform all assigned duties and tasks with agreed timelines

Advance project management knowledge

Advance Six sigma knowledge

Advanced computer skills “MS office”

Seibel, Database and VF systems knowledge is preferable.

Good knowledge of Telecom technologies

Ability to work/manage cross functional tasks and projects.

Excellent communication and negotiations skills.

The employer - family business with 90 years history. The plant is based in Southern part of EU.

1. To ensure that products produced by the company are

produced according to company’s standards and to the Food Law Legislation while ensuring that the final product is produced at its best by carrying out the required Quality Control tests and procedures.

2. To be responsible for the Quality Control Checks of the following:

- Chemical / Organoleptic Tests
- Daily chemical water analysis
- Assist in GRN testing of raw materials and packaging

3. To carry out quality spot checks and visual inspections on production lines at the plant, while making sure that finished products conform with specifications and are within parameters

following the checks conducted.

4. To ensure that proper GRN tests are being executed on all raw materials, including ingredients and packaging and if any non-conformance is noted, to overlook that the necessary actions are taken and the departments concerned are immediately updated.

5. To manage the Quality Control Samples Store where samples are retained for current year, and check that everything is correctly kept in order; checking also that the mid and end of shelf-life are checked and monitored.

6. To keep good communication with superiors and communicate effectively with Quality Control Personnel and all Departments concerned on findings.

7. To keep forms, documents and results duly filled and updated and properly filed for ease of reference and ensure that all data is inputted in computer system and that such system is kept up to date at all times.

8. To follow correctly plant hygiene procedures, ensure that the areas which have been maintained are properly cleaned and that all the tools and equipment being used are properly maintained and accounted for.

9. To follow correctly company’s safety regulations and use properly all safety equipment, uniforms and tools provided and maintain them in good working condition.

Food Quality Control Technician - Wage Package

Contract is for a 3 year period after which it will be renewed on a yearly basis following a performance evaluation.

Proposed

Weekly Wage €330

Basic €7,160

Bonus 2

Overtime Hours ** 475

Yearly Gross ,147

Allowance

Yearly Flight Travel 0

Yearly Transport paid pro-rata on a monthly basis at - 0

Yearly accommodation paid pro-rata on a monthly basis at 6.67 - 000

Total Allowances Value 500

Total Annual Gross ,647

Overtime Hours**

Overtime paid over the 40-hr week at the rate of 1:1.5.

Other Benefits

24 days leave on a yearly basis

12 days sick leave on a yearly basis

Free Service of a Medical Doctor

Free shared accommodation for the first 6 months

Job Requirements:

- Be a graduate
- In possession of a Degree in Food Technology
- have between two (2) and three (3) years’ work experience in a similar role, in the food industry;
- have a good command (written and communication) in English (B1 or higher)
- have good communication and leadership skills
- be well organized, target oriented and can handle target pressures
- be flexible in working hours

Pay: E£741,000.00 per year

**Experience**:

- quality control: 1 year (required)

**Language**:

- English at B2 level or higher (required)

Position Overview

The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.

This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.

Key Responsibilities

• Analyze existing business processes to identify inefficiencies and automation opportunities

• Design, test, and implement automation workflows using AI tools and automation platforms

• Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals

• Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency

• Develop documentation, training materials, and support change management initiatives

• Monitor, maintain, and continuously improve implemented automation solutions

• Stay current with emerging technologies in AI, automation, and digital transformation

• Ensure compliance with data privacy, security, and company-wide standards in all implementations

Qualifications & Requirements

• Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field

• Proven years of experience in process improvement, automation, or business analysis roles

• Proven ability to document, redesign, and implement business processes

• Strong analytical, problem-solving, and communication skills

• Project management experience and ability to handle cross-functional collaboration

• Familiarity with digital transformation frameworks and tools

• Experience in the translation/localization industry is a plus, but not mandatory

• Fluency in English; Arabic is a plus

What We Offer

• Competitive salary and performance-based bonus

• A flexible hybrid working environment

• Opportunities for career growth and continuous learning

• Exposure to cutting-edge AI and automation projects

• An inclusive and collaborative work culture that values innovation

• The chance to shape the digital future of a global company