39 Process Improvement Manager jobs in Egypt

Process Improvement Assistant Manager

EGP900000 - EGP1200000 Y Beltone

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Job Description

Job Purpose:

  • Supports the management of company litigation by preparing case documents, coordinating with external lawyers, and following up on court proceedings. Assists internal teams with legal queries, helps ensure timely resolution of disputes, and maintains records to reduce legal risks in customer and commercial matters.

Main Job Responsibilities :

  • Prepare and review legal case files, supporting documentation, and evidence to build strong legal positions and defense strategies.
  • Assist in managing litigation cases, ensuring effective handling of disputes in line with business priorities.
  • Represent the company in court hearings, regulatory proceedings, and legal settlements as required, safeguarding the company's legal standing.
  • Coordinate with external legal counsel, overseeing their engagement and performance to ensure timely and cost-effective case resolutions.
  • Coordinate with external counsel, monitoring their performance and ensuring timely progress on cases.
  • Track legal timelines, hearings schedules, and case progress to ensure timely actions and compliance with court requirements.
  • Develop standardized processes, frameworks, and documentation across business units:
  • Establish uniform operating procedures, frameworks, and documentation standards to reduce inconsistencies, enable scalability, and ensure seamless interdepartmental collaboration.
  • Apply Lean, Six Sigma, and other methodologies to streamline operations
  • Utilize industry-recognized process improvement tools to identify inefficiencies, eliminate waste, and optimize workflows, leading to improved service delivery and reduced turnaround times.
  • Drive the adoption of automation tools and digital technologies to minimize manual work, reduce errors, and improve processing speed and employee productivity.
  • Measure and report impact of improvement initiatives using defined KPIs:
  • Equip teams with the knowledge and skills to independently apply process improvement practices, fostering an empowered workforce and embedding a culture of operational excellence.
  • Coordinate with compliance to ensure processes align with FRA and CBE regulations:
  • Ensure all process changes comply with industry regulations and internal policies, mitigating legal and compliance risks while maintaining operational integrity.
  • Maintain a governance model for change control and process ownership:
  • Establish clear governance for process changes, ensuring accountability, structured approval workflows, and continuous process ownership across business units.
  • Develop real-time dashboards and analytical tools to provide leadership with visibility into process performance, bottlenecks, and improvement opportunities.
  • Identify and recommend cost-saving opportunities through process redesign
  • Analyze processes to uncover inefficiencies and redundancies, recommending redesigns that lead to measurable cost reductions without compromising service quality.

Job Qualifications:

  • Bachelor's in Business Administration or related field.
  • 5+ years in process improvement, operations strategy, or business transformation.
  • Experience in financial services or regulated industries is preferred.
  • Proven track record in leading enterprise-wide change initiatives.
  • Strong analytical and critical thinking skills.
  • High Business accumen.
  • Excellent Command of English.
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Business Process Manager

EGP90000 - EGP120000 Y بنك التعمير والإسكان HD Bank

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Job Summary:

Supervising the preparation and update of business procedures across the bank's branches and divisions.

Job Responsibilities:

  • Develop plans and set priorities for business process manuals to be completed on time, in coordination with the Head of department.
  • Propose modifications to templates used across different departments.
  • Supervise the proposed changes with sector heads and relevant department managers to finalize procedures and templates.
  • Oversee the preparation of business process manuals for all sectors and branches, in coordination with concerned parties, and obtain required approvals.
  • Present the business process manuals to the "Business Process Manual Review Committee" for final review and endorsement.
  • Follow up on the publication and dissemination of business process manuals.

Job Qualifications:

  • Bachelor's degree in Commerce, Business Administration, or an equivalent academic qualification
  • Minimum of 10 years of experience in the banking sector.
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Business Process Analyst

EGP40000 - EGP120000 Y Digi Visions Technologies

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Job Description –
BPM Business Analyst (Remote)

Job Title:
BPM Business Analyst – Remote

Years of experience 02 to 05

Responsibilities:

  • Gather, analyze, and document business requirements from stakeholders.
  • Translate business needs into process models using BPM tools (e.g., Camunda, Pega, IBM BPM).
  • Prepare detailed documentation (Process Flows, Use Cases, BRD, SRS).
  • Act as a bridge between business teams and development teams to ensure clarity and alignment.
  • Identify opportunities for process improvements and optimization.
  • Conduct User Acceptance Testing (UAT) and follow up on feedback.

Requirements:

  • years of experience as a Business Analyst, preferably in BPM projects.
  • Strong knowledge of Business Process Modeling (BPMN 2.0).
  • Hands-on experience with BPM tools.
  • Excellent communication, analytical, and documentation skills.
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Business Process Analyst

EGP120000 - EGP180000 Y Ajax Training & Consulting

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Job Title: Business Process Analyst

Company: Ajax Training & Consulting

Location: On-site in 5th Settlement, New Cairo

Start Date: Immediate

Job Mission:

Ajax Training & Consulting is seeking a highly structured and detail-oriented Business Process Analyst for a live consulting engagement focused on process optimization and control validation for a key FMCG client. This role goes beyond traditional analysis—it requires a hands-on professional who can engage directly with business stakeholders, understand and document their actual process flows, and identify critical gaps, risks, and improvement opportunities.

-Key Responsibilities:

A)Process Discovery & Documentation:

-Attend and facilitate process walkthrough meetings with various business functions.

-Understand, document, and formalize current-state ("as-is") processes by creating professional flowcharts and swimlane diagrams using Microsoft Visio.

B)Analysis & Gap Identification:

-Analyze documented workflows and compare them against the organization's internal control standards and catalogues.

-Identify control gaps, non-compliance issues, process duplications, or operational inefficiencies.

-Prepare clear, structured outputs, including detailed process maps, gap logs, and summary diagnostics.

C)Collaboration & Reporting:

-Collaborate with Ajax senior consultants, participating in bi-weekly alignment reviews to discuss findings and progress.

-Contribute to the preparation of final diagnostic and improvement reports for client leadership.

-Facilitate workshops with stakeholders to validate findings and co-create solutions.

Ideal Profile (Qualifications & Experience):

-2–5 years of experience in business process analysis, process audit, operational excellence, or a business control function.

-Mandatory: High proficiency in Microsoft Visio with proven experience building structured flowcharts and swimlane diagrams.

-Solid understanding of internal controls, compliance frameworks, and risk identification.

-Experience engaging with cross-functional teams and documenting real-world business operations.

-Strong communication and facilitation skills, both for discovering information and presenting findings.

-A structured thinker with a sharp analytical mindset and practical judgment.

-Background in FMCG, manufacturing, or other large-scale operational environments is a significant plus.

What You'll Gain:

-A front-line role in a strategic consulting project with a major client.

-Hands-on exposure to business transformation in a dynamic, real-world environment.

-The opportunity to work closely with experienced consultants and operational leaders.

-Significant professional development in process design, risk detection, and performance improvement.

To Apply:

Please send your CV to Ensure the subject line of your email is: "Business Process Analyst Vacancy".

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Senior Business Process

EGP90000 - EGP120000 Y Nahdet Misr Publishing Group

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Job Description

Job Description:

·  
Process Optimization:
 Develop and implement strategies to streamline workflows and enhance productivity.

·   
Process Analysis:
 Deeply analyze existing processes to identify inefficiencies and improvement opportunities.

·   
Process Design:
 Create new business processes to support strategic initiatives and business needs.

·   
Project Management:
Lead process improvement projects, ensuring time frame of fulfillment.

·   
KPI Monitoring:
 Establish and track key performance indicators to measure process effectiveness.

·   
Documentation:
 Develop and maintain detailed process documentation (SOPs, flow diagrams).

·   
Continuous Improvement:
 Foster a culture of ongoing process optimization and best practices.

·   
Stakeholder Management:
 Collaborate with and communicate effectively with internal and external stakeholders.

·   
Change Management:
 Manage the implementation of process changes, including training and communication.

·   
Technical Proficiency:
 Utilize process mapping tools (BPMN, SIPOC) and potentially ERP systems, with Lean Six Sigma knowledge being highly beneficial.

Requirements:

  • Bachelor's degree in Business Administration, Engineering, or a related field.
  • Significant experience min 3  Years in business process analysis, design, and optimization.
  • Proven track record of leading and managing process improvement projects.
  • Proficiency in business process modeling tools and methodologies (e.g., BPMN , SIPOC).
  • Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma).
  • Ability to utilize process mapping and modeling software ( Visio Software )
  • Data analysis skills.
  • Excellent analytical and problem-solving skills.
  • Strong communication (written and verbal) and interpersonal skills.
  • Understanding of KPI development and monitoring.
  • Lean Six Sigma Green Belt certification (Preferred)
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Senior Business Process Analyst

EGP90000 - EGP120000 Y Tamweely Microfinance

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Job Description

Responsibilities:

  • Analyze existing business processes to identify inefficiencies and implement improvements to optimize performance and align with company goals.
  • Develop, document, and maintain standard operating procedures (SOPs) and guidelines to support new business process improvement initiatives.
  • Lead the efficient implementation of the processes with minimal disruption to operations, ensuringa smooth transition and stakeholder alignment.
  • Meeting with different sectors/departments to develop an initial draft of policies and procedures and determine the timeline required to create/amend those policies/procedures.
  • Create/amend policy and procedure documents related to the tasks of each sector/department in the company.
  • Discuss policies and procedures with the relevant sectors/departments to determine their suitability for implementation and implementation.
  • Prepare forms used for communication between all employees in the company to facilitate work procedures within the different departments.
  • Prepare system requirements documents and ensure that the systems are implemented based on the document that was prepared.
  • Analyze gaps in all policies, procedures and systems in addition to improvement opportunities.
  • Apply Lean, Six Sigma, BPMN, or other process improvement methodologies to drive effective and sustainable process enhancements.

Job Requirements:

  • Must have at least 3 years of Experience
  • Six sigma yellow belt is a plu
  • Must write fluently in Arabic so that he can prepare the necessary policies, also proficiency in English is a must

.
Work locatio
n: World Trade Center

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Senior Business Process Engineer

EGP120000 - EGP240000 Y geidea

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Job Description

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

To maintain a competitive advantage as we grow, we are currently looking for a new "Senior Business Process Engineer"

Job purpose:

Ensure the efficient and effective operation of the Business Process Management (BPM) function across all regions by leveraging specialized knowledge and expertise in BPM practices and tools.

Responsibilities:

  • Create and maintain Business Process Architecture at all levels
  • Produce high quality process documentation content, including E2E Value chains and BPMN process Models.
  • Engage and own process Improvement initiatives independently as well as shared with other team members
  • Revision of processes and policies documents and their compliance with the ISO QMS. Preparation and Execution of ISO Audit and certification sustenance/recertification.
  • Business process repository health analysis and create related analytical reports, visuals and presentations.
  • Stay updated on BPM trends, tools, and best practices to continually enhance BPM capabilities.

Qualifications:

  • 5+ Years of experience
  • Bachelor's CS / other closer Engineering discipline.

Functional Knowledge

  • Knowledge of Business Process Architectures and methodologies.
  • Must have knowledge creating Reports, Dashboards in MS office and other BI tools.
  • Knowledge of process modeling in BPMN.
  • Knowledge ISO 9001/QMS, preferably certified auditor
  • Strong understanding of Business Process Management as a practice and established process improvement methodologies.

Our values guide how we think and act - They describe what we care about the most

C
ustomer first - It's embedded in our design thinking and customer service approach

O
pen - Openness allows us to constantly improve and evolve

R
eal - No jargon and no excuses

B
old - Constantly challenging ourselves and our way of thinking.

R
esilient – If we fail, we bounce back stronger than before.

C
ollaborative - We know that we can achieve a lot more as a team.

We are changing lives by constantly striving for a better solution.

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Six Sigma Instructor

EGP60000 - EGP120000 Y Link Academy for Training & Consultancy

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Company Description

Link Academy for Training & Consultancy is a training provider company with branches in Giza, Egypt and Jeddah, Saudi Arabia. Established in 2015, Link Academy is an authorized training partner with PMI (Project Management Institute) in the USA since 2023. We offer online interactive courses in the engineering field, delivered by experienced industry experts who provide practical training tailored to individual needs.

Role Description

This is a part-time remote role for a
Six Sigma Instructor

at Link Academy. The instructor will be responsible for delivering online interactive courses in Six Sigma methodologies (Yellow, Green, or Black Belt), providing practical training and guidance to students. The role includes creating structured lesson plans, teaching live sessions, and assessing student understanding through real-world examples and exercises.

Qualifications

  • Certification in Lean Six Sigma Green belt
  • Experience in teaching, training, or mentoring professionals in quality/process improvement is a plus
  • Proficiency in process analysis, problem-solving tools, and Lean principles
  • Strong communication and presentation skills for student engagement
  • Ability to work independently and remotely
  • Bachelor's degree in Engineering
  • Practical experience in process improvement
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Project Management

EGP90000 - EGP120000 Y Systems Limited

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Key Responsibilities

1. Project Management & Scheduling

  • Lead project planning, execution, monitoring, and closure following
    PMBOK, PRINCE2, or Agile methodologies.
  • Develop and maintain project schedules, timelines, and reports.
  • Prepare and manage project documentation such as
    Charters, WBS, Risk Registers,
    and status updates.
  • Coordinate with stakeholders to ensure projects are delivered on time, within scope, and budget.

2. Data Analytics, Forecasting & Dashboard Creation

  • Perform data analysis to generate insights and support forecasting models.
  • Design and build interactive dashboards using tools such as
    Power BI, Tableau,
    or similar platforms.
  • Monitor KPIs and provide data-driven recommendations to improve performance and decision-making.
  • Translate complex data into clear and actionable insights for stakeholders.

3. Desktop Research & Strategic Analysis

  • Conduct desktop research, benchmarking, and market analysis.
  • Synthesize findings into meaningful insights and recommendations.
  • Support strategy development with comparative analysis and forecasting.
  • Prepare research reports and presentations for senior management.

Qualifications:

  • Bachelor's degree in business administration, Data Analytics, Engineering, or related field
  • 4+ years of proven experience in Project Management and Data Analytics.
  • Hands-on project management experience (PMBOK/PRINCE2/Agile).
  • Proficiency in Power BI, Tableau, or other BI tools.
  • Strong analytical and problem-solving skills, with proven ability to conduct desktop research and deliver actionable insights.
  • Experience in KPI monitoring and forecasting to support decision making.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities.
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Project Management

EGP120000 - EGP240000 Y Kantar

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Job Description

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply.

Job Details

Project Management- Specialist 1

Kantar

Cairo, Egypt

Kantar stands out as a best-in-class data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar's 30,000 people based in more than 100 countries help the world's leading organizations succeed and grow.

Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and thrive in an outstanding world. Our insights colleagues are specialists in comprehending human behavior. With expertise covering brand, innovation, creative, media, commerce, and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers

Role Deliverables:

Direction:

  • Support the day-to-day management of the actual project throughout the project lifecycle in conjunction with Managers.

Efficiency, Quality & Productivity:

  • Deliver on project tasks and activities, ensuring effective management and delivery of projects as per standard methodologies.

Project Management:

  • Fulfill and finalize project tasks within the timeline, ensuring quality standards are met.
  • Implement project schedules and processes.
  • Coordinate between CS and DP on KPI checks and ensure sharing with client service team.
  • React promptly and efficiently to project adjustments to ensure alignment.
  • Assist in collation of project costs.
  • Collate timelines based on project discussions and process for sign-off.
  • Attend debrief/wrap-up meetings and collate information on challenges, takeaways, and highlights.
  • Ensure timely readiness and sign-off of translated questionnaires.
  • Send questionnaire, sample, adverts, videos, and other materials to Scripter.
  • Attend kick-off meetings when required.
  • Follow-up with Scripter for pilot readiness.
  • Brief Supervisors/Field Managers for UAE and KSA jobs.
  • Accompany clients in field visits and attend CLT projects.
  • Final sample to Data Validation team.
  • Deliver final data to analyst teams or suppliers.
  • Liaise with suppliers and communicate project needs.
  • Check Kantar Projects timeline for accuracy.
  • Coordinate and implement translations and supplier quotations.

Costs & Proposals:

  • Proficient user of the costing system.
  • Participate in project proposals and cost collation.
  • Develop and orchestrate approval for incentive requests.
  • Check trip plans and FSOC against project budget and arrange sign-off.

Communication & Relationships:

  • Communicate timely information to managers regarding deadlines or problems.
  • Daily project-related communication with OPS and Suppliers.
  • Share status report updates with CS team and ensure alignment.

Basic Functions:

  • Raise resource issues with managers.
  • Bring up partner concerns and field feedback for timely resolution.

Training:

  • Proactively responsible for own learning and development.

Capabilities:

  • Tertiary education, preferably a degree (B.Com/Business Administration/Project Management/Post Graduate qualification).
  • Confirmed understanding of MS Office.
  • Minimum 1-2 years of relevant project management experience.

Behavioral Dimensions:

  • Solution driven with good communication skills.
  • Good negotiating and conflict resolution skills.
  • Innovative, enforce to Deadline, quality, and is detail oriented.
  • Ability to run and empower people and Lead by example.
  • Maintain personal well-being and balance for self and team.

Kantar is an equal opportunities provider.

Why join Kantar?

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.

And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people are our highest priority, and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we're flexible in our approach to ensure people feel included and accepted.

We're committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you're not a perfect fit, we'd love to receive your application and talk to you about this job or others at Kantar.

Interested?

Send us your application (including CV) today

LI- Hybrid
LI-PO1

Location

Cairo, Downtown MallEgypt

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

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