163 Permanent Associate jobs in Egypt

Customer Service Associate

Cairo, Al Qahirah Amazon

Posted 28 days ago

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Description
**Customer Service Associate**
Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead, we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
**What will you do as a Customer Service Associate?**
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email - this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
Basic Qualifications
**What qualifications do we need from you?**
- Minimum age: 18 years old
- Have the right to work in Egypt
- Minimum qualification of a high school degree - Passed
- Strong communication skills in (English & Arabic) (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within our operating hours
- Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
**What strengths will you bring?**
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
**What benefits will you receive?**
One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
+ Social Insurance
+ Medical Insurance
+ Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min:
+ Gas station beside bloom bank
+ Downtown Street
**If this role sounds like it's for you, then click on the link below to start the application process** !
You'll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.
If successful, we will contact you about next steps!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
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Associate, Facilities

Concentrix

Posted 2 days ago

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Job Title:
Associate, Facilities
Job Description
**Job Description:**
● Organize, coordinate, and manage with the supervisor the day-to-day operations of the job site.
● Assist and implement assignments given by the Facilities Manager.
● Implement management instructions for projects, services, and planned maintenance.
● Programming, scheduling, and assisting in budget preparation.
● Arrange for site inspection from time to time to monitor the standard of work and completion schedule manage and provide technical support to the supervisors to execute the works effectively Submit requirements and justifications for resources such as materials, tools, equipment, and manpower.
● Monitor for accuracy and variance.
● Prepare and submit quotations and estimates.
● Liaise with supervisors/technicians to ensure the accuracy of quotations and estimates.
● Report to the manager on job progress and issues daily.
● Liaise with the client and effectively manage all queries and complaints.
● Flexible to work to shift patterns as and when required.
● Flexible availability for 24/7 rostered standby duties and emergency call-outs.
● Assist in the production of monthly and quarterly reports as required by the Facilities Manager Perform the clerical duties as required by the job
● Carry out to the best of your ability, any task management gives you.
**Requirements:**
+ Engineering Graduate - Mechatronics Departments is Highly Preferred.
+ 1 to 3 years of experience in facility management.
+ Flexible to work Night and Overnight shifts if Required.
+ English Profile B2 up to C1.
Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
Time Type:
Full time2024-06-30
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Learning Associate

Cairo, Al Qahirah Amazon

Posted 7 days ago

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Description
The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Key job responsibilities
Key job responsibilities
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation and coaching
- Ensure training records are kept up to date through the console
- Ensure training materials are kept and delivered against the standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve New Hire (NH) learning experience
- Feedback to Instructors and Peer Trainers on their delivery NH groups performance
- All tests/ audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support projects with feedback and improvements
Basic Qualifications
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 45 hours/week, and overtime as required
Preferred Qualifications
1+ years of Microsoft Office products and applications experience
English level B2 - Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written & spoken communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Learning Associate

Cairo, Al Qahirah Amazon

Posted 11 days ago

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Job Description

Description
The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Key job responsibilities
Key job responsibilities
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation and coaching
- Ensure training records are kept up to date through the console
- Ensure training materials are kept and delivered against the standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve New Hire (NH) learning experience
- Feedback to Instructors and Peer Trainers on their delivery NH groups performance
- All tests/ audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support projects with feedback and improvements
Basic Qualifications
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 45 hours/week, and overtime as required
Preferred Qualifications
1+ years of Microsoft Office products and applications experience
English level B2 - Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written & spoken communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Associate Counsel

New
Amgen

Posted today

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Job Description

**HOW MIGHT YOU DEFY IMAGINATION?**

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that read over 10 million patients worldwide.

It’s time for a career you can be proud of. Come Join us!

**About the Company**

Amgen is one of the world’s leading biotechnology companies. Amgen is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses. The company focuses on several therapeutic areas including oncology, nephrology, cardiology and bone health.

Amgen MEA has been established for several years and consists of almost 400 employees across the region.

**ASSOCIATE COUNSEL - MEA**

Live - What you will do

Let’s do this! Let’s change the world. In this vital role you will be a part of the International Legal Group - a team of over 30 lawyers supporting most of Amgen’s ex-US businesses.

Reporting into the Head of Legal for MEA - The Associate Counsel will support the Head of Legal MEA in a broad range of matters and will cooperate with other support functions in the company (such as compliance, sourcing, finance, regulatory, etc.). Travel maybe required depending on business needs

**Main areas of responsibility will include**:
Advice and Support on Commercial Contracts:

- Supporting the business in the preparation of commercial contracts (such as services, sponsorship, consultancy, non-disclosure, market research agreements etc.) and ensuring the applicable policies and procedures (SOPs) are accurately followed;
- Drafting tailored and ad hoc agreements and letters for various purposes;
- Advising and supporting the clients in the negotiation of contractual terms;
- Reviewing and updating contract templates periodically, ensuring at all times' compliance with the law and with the internal procedures;
General Business Support:

- Providing advice on various matters such as: product promotion, patient support programs, early access and compassionate use programs, collaborations with HCPs, Institutions, patient organizations, and third-party vendors, provision of grants, sponsorships and donations
- Delivering periodic training to the business;
- Provide brief summaries of legal developments of interest to Amgen’s MEA business operation
- Corporate Administration Activities:
Coordinating and managing corporate administration matters, including:

- Drafting Shareholders’ and Board of Director’s meeting minutes;
- Register of Commerce filings and maintenance of Company Corporate Administration records;
- Reviewing and updating company’s Power of Attorneys.

Win - What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Legal professional we seek to hold this critical position will have the following qualifications and attributes:
Educational and Professional Requirements:

- Law degree from recognized university law faculty. Admission to the Bar.

Experience Required:

- A minimum of 5 years of law practice, in-house (in a multinational healthcare and/or life-sciences company preferred) or in a law firm (life sciences/health care experience preferred), or a combination of both.

Personal Attributes
- Fluent English (writing, speaking and listening) and excellent written and oral communication skills.
- Proficiency in Arabic and / or French would be highly preferable
- Ability to diagnose legal problems, present constructive creative solutions and alternatives and act as a business partner to add value and help to achieve commercial and strategic objectives
- Builds and maintains a good relationship with clients, is a great team player showing commercial acumen and interest in the business needs.
- Proactive, responsive with good judgment and maturity
- Able to work independently on most issues within core areas and knows when to escalate matters.
- Strong organizational abilities with ability to drive clear and timely outcome
- Unquestionable integrity, ethics in business and personal conduct.

Thrive - What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

Vast opportunities to learn and move up and across our global organization

Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Come Join Us and let's Defy Imagination!

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation,
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Sales Associate

New
Egyptian international for trading and supplies

Posted today

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Job Description

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Stay up-to-date with new products/services

**Requirements**:

- Proven work experience Representative, Sales Associateis a must
- Cairo or Giza resident only
- Maximum age : 35 years old
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts

Advantages:
- Salary : competitive salary + rewarding commission
- Location: Cairo
- Working Hours: 8 hours
- Social insurance+ contract from starting day

Medical

Pay: E£3,500.00 - E£4,500.00 per month

Ability to commute/relocate:

- 6th of October City: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)
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Production Associate

New
Ecolab

Posted today

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Job Characteristics:This is an entry-level position that performs routine clerical/administrative activities within the Supply Chain function. Functional areas may include one or more of the following: distribution, inventory control, logistics, production control, purchasing/procurement, transportation, and/or warehouse. Operates a personal computer and appropriate software packages or its equivalent.

Education/Work Experience:Typically requires a secondary diploma, or equivalent, plus knowledge of organization operations. Minimal, if any experience required.

Independence Level/Reports to:Works under direct supervision and follows standard procedures to accomplish assigned tasks.

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
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EHS Associate

New
Viatris

Posted today

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Job Description

Viatris Egypt S.A.E

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via:
Access - Providing high quality trusted medicines regardless of geography or circumstance;
Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership - Leveraging our collective expertise to connect people to products and services.

Every day, we rise to the challenge to make a difference and here’s how the (EHS Associate) role will make an impact:
Key responsibilities for this role include:

- Implement EHS programs at Viatris Cairo Site in compliance with Viatris standards.
- Ensuring that Viatris Cairo Environmental, Health and Safety practices are complying with government regulations and local requirements.
- Coordinate and conduct required EHS investigations with diverse teams and create related reports and CAPA plans.
- Conduct and update EHS assessments as required.
- Create action plans as required and monitor implementation in timely manner.
- Conduct required gap analysis between Viatris Guidelines/local regulations and site standard operating procedure and maintain EHS programs updated.
- Manage assigned EHS projects
- Develop and implement ideas and projects to improve EHS metrics and culture.
- Participate actively in EHS activities, events and regular meetings.
- Participate in external/internal audits and inspections and create related audit reports and action plans.
- Issue and manage EHS related purchase orders.
- Use Viatris systems/platforms to report/update EHS metrics and manage change control.

The minimum qualifications for this role are:

- BSc in Engineering/Science/Pharmacy
- Experience: 1 year in EHS, preferably in manufacturing plants
- Excellent command of English both written and spoken.
- Willing to learn and acquire knowledge and new skills rapidly.
- Excellent computer skills; Microsoft office and using of platforms/portals
- Analytical problem-solving mindset
- Self-discipline and planning mindset
- Confident personality with excellent verbal and written communication skills in both Arabic and English
- Familiar with work environments of diverse teams and cultures
- Understanding EHS deliverables and context
- Solid Engineering background
- Familiar with manufacturing work environment
- Basic EHS courses/certificates.
- NEBOSH IGC is a plus

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.
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Sales Associate

New
SoftTrend

Posted today

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SoftTrend is urgently looking for Sales Associates to work in the Telemarketing department, Egypt, UAE and KSA accounts.

Responsibilities include but not limited to:
Outbound Calls.
Product/Service Knowledge.
Lead Qualification.
Customer Relationship Management.
Record Keeping
Feedback and follow-Up:
Adherence to Scripts and Guidelines

Qualifications:
Graduates and undergraduates (4th year university)
Package up to 10,000 LE.
Location in Maadi

**Salary**: E£5,000.00 - E£10,000.00 per month

**Language**:

- English (required)
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Marketing Associate

New
Ubuy Inc

Posted today

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**Job description**

1. Consumer Analysis uses for promotions done 5 times a year
- Collects data from websites of our competitors like Excite, Amazon site, to know the trending

product so that it can be promoted on Ubuy FB page, Twitter, Snapchat and Instagram page.
- Before any big promotional event.
- Events are - New Year, Hala Feb, Ramadan, Eids (For both the Eids) and White Friday.
- Prepared 2 weeks before the event.

2. Content Creation - All written text for 3 posts put on a daily basis on Instagram
- Briefs Sameer about the designs for the 3 posts for Insta and prepares the caption for the post all 7 days a week.
- The types of posts can be promoting products on the website, any celebrations as per marketing calendar.
- Prepare one day before.

3. Website and Social Media Traffic Analysis - done on a weekly basis for the

Newsletter.
- Checks Instagram insights from Sprout Social on the number of new and lost

followers. Rectification action: Put paid aids, promote the Instagram page to regain followers.

5. Digital Planning and Execution of the campaigns
- Have paid campaigns as and when required and requested by the management. Goal can be to have more sales, brand awareness, more customer engagement.

6. Digital Marketing Team Representation
- Marketing Calendar: Plans the marketing calendar for the year every December - Agreed to take approval every December from the management, seeks approval for the Instagram posts planned as per the marketing calendar one month prior from the management.

Ability to Commute:

- Cairo (required)

Experience required
- 1 to 2 years
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