1,317 Permanent Associate jobs in Egypt

Description
Customer Service Associate
Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead, we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

What are your hours?
This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

Basic Qualifications
What qualifications do we need from you?

• Minimum age: 18 years old
• Have the right to work in Egypt
• Minimum qualification of a high school degree - Passed
• Strong communication skills in (English & Arabic) (both written and oral fluency)
• Experience working with a computer
• The availability to work varying shifts from Monday to Sunday within our operating hours
• Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)

What strengths will you bring?

• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?
Benefits
One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

• Social Insurance
• Medical Insurance

• Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min:

• Gas station beside bloom bank

• Downtown Street

If this role sounds like it's for you, then click on the link below to start the application process

You'll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.

If successful, we will contact you about next steps

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Company
- for E-Commerce LLC

Job ID: ASF

Overseas Talent Match (OTM)
is hiring
Customer Service Associate
for one of our clients, a
Saudi company launching operations in Egypt

Key Responsibilities:

• Answering customer inquiries via
  phone
  ,
  email
  , or
  chat
  , maintaining a friendly and professional demeanor.
• Handle customer complaints in a timely and professional manner.
• Provide accurate information about travel packages, and company policies.
• Assist customers in planning and booking travel arrangements, offering personalized recommendations.
• Maintain detailed records of customer interactions and transactions in our system.
• Collaborate with other departments, to ensure seamless customer experience.
• Stay informed about travel trends, destinations, and industry updates to provide knowledgeable assistance.

Requirements:

• Bachelor's degree.
• English level B2 (Spoken and written)
  .
• Proven experience in customer service, preferably in the travel or tourism sector.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations with patience and professionalism.
• Proficient in using customer service software and Microsoft Office Suite.
• Excellent problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Flexibility with rotational shifts.

Working Condition & Benefits:

• 5 Working days/ 9 Hours) Including 1 hour break (rotational weekends/shifts.
• Social & Medical insurance.
• Competitive salary + Annual increases.
• Paid Training.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.

If you're interested, apply now on

with a voice note introducing your self or share with someone who might be a great fit

Company Description

Elsewedy Industries Group stands as one of the most diversified and leading industrial groups in Egypt and throughout the Middle East since 1938. The company has a longstanding history of excellence and innovation in various industries. Elsewedy Industries Group is committed to providing high-quality products and services, driving economic development, and enhancing the quality of life in the communities it serves.

Role Description

This is a full-time on-site role for an Associate at Elsewedy Industries Group, located in Giza. The Associate will be responsible for assisting in various operational tasks, supporting the management team, conducting research and analysis, and contributing to the development and implementation of projects. The role also involves coordinating with different departments, preparing reports, and ensuring the efficient execution of daily tasks.

Qualifications

• Strong analytical and research skills
• Proficiency in project management and coordination
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Proficiency in using Microsoft Office Suite
• Bachelor's degree in Business Administration, Economics, or a related field
• Experience in the industrial sector is a plus
• Strong organizational and time management skills

Role Description

This is a contract role for an Associate at The Associate will support various tasks including client interactions, data analysis, project management, and administrative duties. This is a hybrid role, located in Heliopolis, with some work from home acceptable.

Qualifications

• Client Interactions and Relationship Management
• Data Analysis and Reporting
• Project Management and Administrative Skills
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Experience with remote work and digital collaboration tools
• Bachelor's degree in Business, Management, or related field
• Prior experience in a similar role is advantageous

Company Description

Egyptian Petroleum Research Institute (EPRI) is a governmental research organization founded in 1974 and based in Cairo, Egypt. Operating under the Ministry of Scientific Research and Technology, EPRI aims to develop studies and applications within the petroleum sector and address both long-term and short-term technical challenges. The institute benefits from a unique relationship with the Ministry of Petroleum and Mineral Resources, which holds up to 50% of EPRI's Board shares. This connection allows EPRI to be deeply integrated into the national oil industry's needs while maintaining its credibility as a research institute.

Role Description

This is a full-time on-site role for an Associate at the Egyptian Petroleum Research Institute, located in Cairo, Egypt. The Associate will be responsible for conducting research, analyzing data, and developing solutions for technical problems in the petroleum sector. Daily tasks include collaborating with team members, preparing reports, and contributing to the development of innovative technologies and applications. The role may also involve participating in meetings with stakeholders and presenting research findings.

Qualifications

• Research and data analysis skills
• Ability to develop and implement technical solutions
• Strong collaboration and teamwork skills
• Excellent written and verbal communication skills for report preparation and presentations
• Knowledge of petroleum industry trends and challenges
• Bachelor's degree in a relevant field such as Petroleum Engineering, Chemical Engineering, or Geology
• Experience in a research or technical role within the petroleum sector is a plus

Description
ABCS: German Customer Service Associate
Our mission at Amazon is to be Earth's most customer-centric company, and our Amazon Business Customer Service team plays a vital role in supporting our registered business customers. Here, you'll be part of a specialized team that understands the unique needs of business customers. We encourage you to bring your professional expertise and solution-oriented mindset to every interaction, helping businesses maximize their Amazon experience and operate more efficiently.

What will you do as an Amazon Business CS Associate?
Role
You'll be the first point of contact for our registered business customers, providing specialized support that helps their businesses run smoothly with Amazon. In this role, you will:

• Guide business customers through account setup and management
• Process inquiries about invoices, shipments, and product concerns
• Assist with business-specific features and account configurations
• Handle customer communications via phone, email, and Message Us
• Use specialized B2B tools to resolve customer inquiries
• Collaborate with partner departments for complex business solutions
• Share customer feedback to improve business customer experience
• Apply policies and procedures specific to business accounts

What are your hours?
This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date

Basic Qualifications
What qualifications do we need from you?

• Minimum age: 18 years old
• Have the right to work in Egypt
• Minimum qualification of a high school degree – Passed
• Availability for mandatory training (40-hour weeks, no vacation during training period)
• Strong communication skills in German (both written and oral fluency)
• Ability to communicate with a wide range of stakeholders (your peers and leaders)
• Experience working with a computer
• Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
• The availability to work varying shifts from Monday to Sunday on rotational operating hours

What strengths will you bring?

• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?
Benefits
One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer several benefits, including:

• Medical insurance
• Social Insurance

• Transportation: We will continue to provide night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop-off points every 30 min:

• Gas station beside bloom bank

• Downtown Street

If this role sounds like it's for you, then click on the link below to start the application process
You'll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it, if necessary, but we strongly advise you to complete the process in one sitting where possible.

If successful, we will contact you about next steps

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Company
- for E-Commerce LLC

Job ID: ASF

ABCS: German Customer Service Associate

Our mission at Amazon is to be Earth's most customer-centric company, and our Amazon Business Customer Service team plays a vital role in supporting our registered business customers. Here, you'll be part of a specialized team that understands the unique needs of business customers. We encourage you to bring your professional expertise and solution-oriented mindset to every interaction, helping businesses maximize their Amazon experience and operate more efficiently.

What will you do as an Amazon Business CS Associate?

You'll be the first point of contact for our registered business customers, providing specialized support that helps their businesses run smoothly with Amazon. In this role, you will:

• Guide business customers through account setup and management
• Process inquiries about invoices, shipments, and product concerns
• Assist with business-specific features and account configurations
• Handle customer communications via phone, email, and Message Us
• Use specialized B2B tools to resolve customer inquiries
• Collaborate with partner departments for complex business solutions
• Share customer feedback to improve business customer experience
• Apply policies and procedures specific to business accounts

What are your hours?

This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date

What qualifications do we need from you?

• Minimum age: 18 years old
• Have the right to work in Egypt
• Minimum qualification of a high school degree – Passed
• Availability for mandatory training (40-hour weeks, no vacation during training period)
• Strong communication skills in German (both written and oral fluency)
• Ability to communicate with a wide range of stakeholders (your peers and leaders)
• Experience working with a computer
• Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
• The availability to work varying shifts from Monday to Sunday on rotational operating hours

What strengths will you bring?

• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?

One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer several benefits, including:

• Medical insurance
• Social Insurance
• Transportation: We will continue to provide night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop-off points every 30 min:
• Gas station beside bloom bank
• Downtown Street

If this role sounds like it's for you, then click on the link below to start the application process

You'll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it, if necessary, but we strongly advise you to complete the process in one sitting where possible.

If successful, we will contact you about next steps

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

About the Role

We are looking for an Associate Researcher to monitor, analyze, and collect information on upcoming projects in Construction, Oil, Power, Energy, Infrastructure, and Industrial sectors. You'll keep our project database accurate and up to date, helping the business with lead generation and market insights.

What You'll Do

• Market Monitoring: Track news, industry websites, government portals, company pages, and social media to find new project opportunities.
• Research & Data Collection: Speak directly with developers, consultants, contractors, suppliers, and government representatives to gather first-hand project details (scope, timelines, budgets, key contacts).
• Database Management: Keep the project database updated and organized, making sure information is accurate and easy to use. Suggest improvements to data classification and meet deadlines for updates.
• Collaboration: Build relationships with project stakeholders and work with internal teams to ensure research supports business goals.

What We're Looking For

• Bachelor's degree (Business, Engineering, Literature, or a related field preferred).
• At least 2 years' experience in market research, business intelligence, or a similar role.
• Strong attention to detail and accuracy.
• Good analytical and research skills.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.
• Self-motivated and proactive.

Key Values

• Communication
• Teamwork
• Accountability
• Customer Focus