12 People Dimension jobs in Egypt

Senior Talent Management Partner

Koinz

Posted today

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Job Description

**Role Brief**:
We are seeking a senior talent management Partner to join our Koinz team, S/he will support and expertise a wide range of internal clients. Serving as the designated point of contact for specific divisions, this position provides proactive and timely HR support as well as guidance focusing on recruitment, benefits, employee relations, company policy and procedure, performance management, and compliance.

**What you will be working on here in Koinz**:

- Post job openings via approved sites.
- Schedule and conduct initial screening interviews.
- Present job offers and coordinate start dates for new hires.
- Maintain recruiting metrics.
- On-board, integrate, and support new hires.
- Promote the company's Purpose, Vision, and Values internally within each business unit, and help encourage key branding messages and brand identity.
- Direct employee engagement strategies and activities to improve the employee experience and overall retention.
- Support Group Leader with talent reviews process, leadership development, employee feedback surveys, compensation reviews, etc.

**About Us**:
Koinz is a rapidly scaling Egyptian start-up that’s building what we believe is the third generation of food aggregators. Our platform integrates closed-loop rewarding and engagement systems with the online and offline ordering journey to deliver industry-leading value to both consumers and restaurant brands. We believe that we can be the first mobile app that uses its original business model, and expands to the middle east and worldwide too.

In the last year, the company raised a seven-figure pre-seed round from a leading venture capital firm and influential local angels, expanded to KSA, and grew revenues 10x+ while maintaining category-leading engagement and retention KPIs. We are currently looking to expand our team with elite talent prior to raising a large seed round and expanding to 10 countries.

**If you joined Koinz you will have**:

- Social, medical, and Life insurance.
- Flexible working hours.
- Hybrid working from home/office.
- The ability to bring your animals to the office.
- Mobile provided if needed.

**Job Requirements**:
**What you will need to fit in this position**:

- Experience in the Talent Management field.
- Hold a university degree.
- Strong relationship-building skills with internal/external partners and senior staff.
- Recruitment experience from a fast-paced environment with a high volume of roles.
- Previous experience in startups is a plus.
- Proficient with or the ability to quickly learn the HRIS**.**

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Human Resources Trainee

Cairo, Al Qahirah Marriott

Posted 4 days ago

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**Additional Information**
**Job Number** 25127538
**Job Category** Management Development Programs/Interns
**Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
No Standard Job Description Available.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Human Resources Officer

Alexandria, Alexandria Hilton

Posted 26 days ago

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Job Description

A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.
**What will I be doing?**
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Support and advise Managers on proper policies and procedures
+ Manage succession planning with senior managers during the bi-annual appraisal process
+ Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
+ Ensure absence monitoring is in line with company guidelines
+ Maintain online personnel system, payroll system, and monthly reporting
+ Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
+ Assist in determining departmental training requirements
+ Ensure completion of training for hotel security, fire regulations and other health and safety legislation
+ Assist in the organisation of Team Member social events
+ Work with local organisations and schools to promote the hospitality industry
+ Promote and endorse staff benefits
+ Assist and resolve team member and management queries
**What are we looking for?**
A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in Human Resources Officer or equivalent role
+ Positive attitude
+ Good communication and people skills
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ CIPD qualified or working towards qualification, or equivalent
+ Knowledge of hospitality
+ Good knowledge of employment law and employee relations
+ IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Officer_
**Location:** _null_
**Requisition ID:** _HOT0BTC5_
**EOE/AA/Disabled/Veterans**
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Human Resources Officer

Hilton

Posted today

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Job Description

A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.

**What will I be doing?**

As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Support and advise Managers on proper policies and procedures
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain online personnel system, payroll system, and monthly reporting
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Assist in determining departmental training requirements
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organisation of Team Member social events
- Work with local organisations and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management queries

**What are we looking for?**

A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in Human Resources Officer or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- CIPD qualified or working towards qualification, or equivalent
- Knowledge of hospitality
- Good knowledge of employment law and employee relations
- IT proficiency

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Human Resources Officer

Hilton

Posted today

Job Viewed

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Job Description

A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.

**What will I be doing?**

As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Support and advise Managers on proper policies and procedures
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain online personnel system, payroll system, and monthly reporting
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Assist in determining departmental training requirements
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organisation of Team Member social events
- Work with local organisations and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management queries

**What are we looking for?**

A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in Human Resources Officer or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- CIPD qualified or working towards qualification, or equivalent
- Knowledge of hospitality
- Good knowledge of employment law and employee relations
- IT proficiency

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Graduate, Human Resources

Methanex Corporation

Posted today

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Job Description

**Position Summary**:
As an HR Graduate, you will work with the HR team to provide general HR support and services, to help the respective HR Leads with meeting the business and operational needs. You will also receive on-the-job training, with opportunities to develop wider technical, operational and analytical skills by working alongside a team of experienced professionals.

**Position Responsibilities**:
Some of the job’s roles and responsibilities include:

- Respond to general queries from staff and management regarding aspects of HR policies and procedures etc. within the HR team
- HR documentation including processing forms from management and preparing a wide range of letters for staff and management
- Contribute to workplace health and safety administration needs and requirements
- Assist with coordinating and administering induction, onboarding and all new employee processes to employ and engage with new staff
- Maintain employee data and records, files etc. as required in HR
- Actively contribute to HR reporting and analysis as required for informed decision making by the HR team and management team
- Assist with developing HR related policies, procedures, forms and templates as required
- In addition, the HR Graduate may be involved in new HR projects to support the development and implementation of new HR initiatives.

**Position Qualifications**:

- Bachelor’s degree in Business Administration, Organizational Behavior or Psychology.
- Previous work experience is not necessary but would be an advantage.
- Strong analytical and attention to detail.
- Knowledge of the Egyptian Labor and Social insurance law would be a plus.
- Superb time management and professionalism.
- A growth mindset and willingness to accept criticism.
- Excellent written and verbal communication skills.
- Ability to work in a team.
- Good observation skills and willingness to learn.
- Very good command of English skills.
- Team player with multi-cultural exposure, strong ownership & safety commitment.
- Strong collaboration and communication skills with the ability to develop plans and actions.
- Strong knowledge of Microsoft Office & Presentations skills.
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Chief Human Resources Officer

Top Business Human Resources

Posted today

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Job Description

**Job Description**:

- Craft talent acquisition strategies to build strong pipelines for future hiring needs
- Formulate career development plans
- Promote inclusion in the workplace and reinforce our position as an equal-opportunity employer
- Ensure our hiring, onboarding, and management procedures are effective for diverse groups
- Lead employer branding efforts (like recruitment marketing)
- Supervise HR Directors
- Evaluate training and development programs
- Develop HR policies for all branches, countries, regions
- Analyze the effectiveness of our HR procedures and tools
- Ensure HR plans align with our mission and business objectives

Qualifications:

- Bachelor’s degree in Business Administration
- 7+ years of experience in the same position
- Background experience in FMCG
- Excellent in English is a Must
- Proficiency in Microsoft Office
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Manager, International Human Resources Business

Apache Corporation

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Company Overview
Our primary product is energy, and where there is affordable, abundant energy, people are healthier, have access to better education, and are given greater opportunities to elevate their families to higher standards of living.
Nearly 3 billion people — roughly one-third of the global population — live without electricity or without clean cooking facilities. We are committed to providing energy in innovative and more sustainable ways to help raise the standard of living for those living in energy poverty and to meet the ongoing demands of people and economies around the world.
The products we deliver power increasingly cleaner electricity across the globe, fuel tractors and trucks, make fertilizer to keep the world's food supply on the table, and heat our schools, hospitals and businesses.
Our employees bring a wide range of talents and skills to the job every day to tackle complex business challenges. We believe in providing a truly rewarding work environment supported by a benefits platform that ranks among the best in our peer group. Our company offers career development opportunities where employees can grow personally and professionally. We promote employee benefits that cultivate a family-friendly work environment and focus on our employees' overall well-being.
We are committed to being a workplace where all employees are valued and can thrive with a sense of belonging. Our commitment to diversity and inclusion benefits our individual employees, our company and our external stakeholders; we are better as an organization when various ideas and perspectives are brought to the table.
Apache Corporation is a wholly owned subsidiary of APA Corporation (NASDAQ: APA). Apache has operations in the United States, Egypt's Western Desert and the United Kingdom's North Sea and a sister company with exploration opportunities offshore Suriname. Whether supporting Apache, APA Corporation or one of its subsidiaries, team members are employed by Apache Corporation.
For additional information about APA Corporation, please visit:
Portfolio
Sustainability
Investors

The Manager, International Human Resources Business Partner for Apache Corporation will be a member of Apache’s Human Resources team at the company’s Cairo office, reporting to the Global Senior Manager, Human Resources Business Partners. This role will be primarily responsible the Cairo Egypt and Aberdeen UK HR teams as well as the following:
Partnering with the Senior Manager and other HR leadership to formulate strategies that will facilitate the achievement of business goals;
Providing strategic and tactical HR support for assigned client groups;
Coaching and mentoring HR Business Partners (UK and Egypt) ensuring consistently high standards of HR service delivery;
Ensuring HR standardized processes are followed;
Cultivating relationships across HR and throughout the organization to understand the business environment and needs;
Expectation to provide balanced support for the Egypt and the UK teams;
Frequent travel between UK and Egypt;
Managing a full cycle recruiting process, including preparation of job descriptions, creating job requisitions, submission of job postings, reviewing resumes, scheduling, and conducting interviews, working with outside agencies, extending offers of employment, coordinating pre-employment and onboarding activities, and providing updates to hiring managers;
Leading and participating in HR or cross-functional projects and programs throughout the organization;
Serving as a change agent and champion for the rollout of company-wide HR strategies and initiatives that support the success of the organization’s growth and reinforce a collaborative, aligned, and engaged culture;
Partnering with management on organizational design, workforce planning, talent acquisition, succession planning, and skills assessment;
Collaborating with management on performance management, including goal setting, continuous performance, promotions, employee development, and performance improvement plans;
Researching and analyzing new trends and best practices in human resources as well as maintaining knowledge of related laws and regulations applicable to assigned areas of responsibility;
Working closely with the communications and public affairs teams to help facilitate marketing the company’s HR policies, procedures, initiatives, and standards; and,
Collaborating with management and employees to resolve conflicts and provide guidance and counsel for employment-related issues. Qualifications & Experience
At least 15 years of human resources experience in a generalist / HRBP capacity;
Extensive multinational HR Leadership experience;
Experience in the oil and gas industry is strongly preferred;
Direct involvement and expertise in HR policies and procedures as well as a sound understanding of HR best practices and current local HR-related regulations;
Experience serving in an employee-service capacity as a member of a human reso
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Human Resources Business Partner O&m

ALSTOM

Posted today

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Job Description

Req ID:409212

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**Accountabilities**

**Counselling Business on HR topics**
- Be proximate to the business - both line managers and employees, in order to understand their issues and prepare HR actions to address them
- Understand and prioritize business needs, and translate them into HR actions, and then deliver
- Implement Business / Corporate/Group HR strategy as applies to the Region / Globally
- Ensure that all policy and rules are followed according to the Delegation of Authority
- Advice, support and influence management on all HR related issues, policies and processes.
- Deploy ALPS/ HRIS, and assure sustainability of accuracy of data, and develop and use metrics to measure HR performances, including introducing tools for new countries at appropriate time with support from P&T
- Assure good Industrial Relations with unions and social partners in the country/scope
- Supervise, lead local HR to deliver day to day operational support (People process, data accuracy, EHS policy)
- Facilitate the budget process for his/her scope and is accountable for his/her budget

**Recruitment**:

- Ensure project staffing and site HR support are secured on time.
- Prepare manpower/workforce planning as solid base for recruitment, and create succession plans, and assure enough anticipation and effective implementation;
- Recommend whether to employ, and decision on salary & employment conditions. Influence line managers as necessary;
- Makes sure the process of induction and probationary period is performed.

**Total Rewards**:

- Work closely with C&B to develop appropriate policies and practices and to align Alstom practices with the evolution of market.
- Assure implementation of annual salary review and STI/bonus payments on time;
- Follow-up of the incentive schemes set up by the Company;
- Assure job grading is maintained up-to-date, and develop at the appropriate time for new countries, supported by C&B;
- Highlight any C&B issues to HRD and Management.

**Development**:

- Build managers’ ownership of the management of their people, including coaching at a senior level;
- Implement the Alstom performance management system;
- Prepare & manage the annual People Review, including development plans and ensure feedback to individuals;
- Define and implement the development activities appropriate to each individual;
- Define and implement training programs and measure their efficiency.

**Performance measurements**:

- Timely fulfilment of People Management Cycle (PMC) of relevant communities
- Implementation of high quality and cost effectiveness collective development plan for the community
- retention of high performers and key/critical positions
- Adherence to the budget (HC & Cost)
- Feedback from stakeholders

**Requirements***
- 5 years HR experience in a similar industry/environment
- Generalist HR management experience covering all areas of HR management practice.
- Influence and resilience within a matrix organization structure
- Fluent in the English language, written and spoken

**Desirable**:

- Experience of HR operational aspects (Talent availability, Salary & Benefit, Legal/Labour Compliance, Income Tax, Social Context)
- MBA with specialization in HR Organization Development
- Certificate or diploma in business analysis

**Competencies & Skills**
- Organisational skills
- Excellent communication skills with transparency, Influencing and Persuasion skills
- Business acumen, being able to understand company finances, resourcing and the ultimate aims of the business is important
- Confident and at ease sharing opinions and expertise
- Intercultural awareness
- Collaboration & Teamwork
- Management skills
- Able to handle conflict/ crucial conversation
- Ability to make decisions/Sense of urgency
- Proficient with Microsoft Office (Word, Excel, PowerPoint & Outlook)
- Ability to manage time and projects effectively.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challengi
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Human Resources Senior Officer (Osra Project)

Pathfinder International

Posted today

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Job Description

**Position**:Senior HR Officer**Reports to**:Director of finance and operations**Contract Type**:Regular, Full-time**Staff directly reporting to this post**:N/A

**Grade Level**:8**Location**:Cairo- Egypt**Position Purpose/Summary**:
To provide a professional and administrative role to OSRA Program in all HR related operations including providing support for local recruitments, compensation of employees and their databases, communications of Pathfinder’s total pay and rewards programs, support in performance management and other HR processes.

**As HR Senior officer, he/she will be primarily responsible for**:

- Supporting the HR operations,
- Facilitating recruitment and hiring processes & updating different trackers,
- Ensuring effective coordination and documentation on hiring documentation and compensation terms,
- Ensuring the data base of HR systems are updated.

**Safeguarding: -**

**Responsibilities**:
***

**Recruitment & Selection**:

- Coordinate with project staff and leads recruitment efforts including creating job descriptions and postings, screening applicants, scheduling interviews, negotiating, and extending offers, issuing local contracts, and overseeing orientation and onboarding of staff. Maintains applicant tracking for posted jobs and prepares.
- Ensures compliance with all aspects of recruitment processes, as per related local law as well as Pathfinder requirements.
- Responsible for all staff data base for quick retrieval of information as and when required.
- Explore the market best practices in the recruitment and staffing and implement appropriate best practices in the organization.
- Monitor the labour legislation and implement required changes to keep the process compliant.
- Ensure the recruitment tracker is updated regularly and shared with the Management Team
- Ensure all job descriptions, specifications, competencies, and skills required are compliant with internal policies.

**Payroll Management**
- Responsible for managing and updating the payroll system for all national staff.
- Ensuring that all relevant payroll information is received and processed in a timely manner such as new hires, leavers, movers, acting as, changes and other.
- Follow up with team on exit procedure: end of contract, resignation, clearance, final settlement, extensions, new contracts etc.

**HRIS and other HR files**:

- Ensure all personnel files are completed and in compliant with labour law.
- Ensure the Job description folder is updated as required and staff information files in soft and hard copies.

**HR Policies and Procedures**:

- Provide clarity on HR policy and procedures to staff as required.
- Ensure all HR activities are carried-out in adherence to these standards and policies.

**National Social Insurance**
- Liaise with the Social Insurance service Provider to finalize social insurance related issues.
- Follow up with any legal updates about social insurance and labour office.

**Performance Management**:

- Ensure all staff members are inducted by the Performance Management by conducting sessions for the newcomers and refresh sessions if needed during the year.
- Provide guidance to line managers of how to manage the performance of their teams.
- Work closely with relevant departments for pre-arrival arrangements of new joiners.

**Other duties**:

- Ensure staff leave balance, the staff list and the history tracker are up to date.
- Ensure legal compliance and Pathfinder’s standards in all HR processes.
- Provide Induction and training support when needed.
- Manage Medical insurance renewals, day to day handling and medical claims.

**Minimally Required Organizational Competencies**:

- Languages: good writing and speaking skills using local language and English language.
- Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices, and services of assigned program.
- Passion for Sexual and Reproductive Health: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices
- Software Applications: Advanced knowledge of MS Office products, including MS Word, Excel, and Outlook.
- Communication: Advanced oral and written communication skills.
- Influencing and Customer Service: Foundational influencing and diplomacy skills. Advanced customer service skills.
- Organization, Planning and Multi-tasking: Advanced organizational and planning skills, project planning and management skills. Proven ability to set priorities, meet deadlines and multi-task with mínimal supervision.
- Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented, and ability to manage stress effectively in a fast-paced environment.
- Matrix Management: Ability to thrive in a matrixed organization.
- Confidentiality: Ability to maintain confidentiality on work-related matters

**Re
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