37 Pc Technician jobs in Egypt
Technical Support
Qsource Business Services
Posted today
Job Viewed
Job Description
Qsource is hiring Technical Support for a well-known Real Estate company located in 6th October.
Working Hours: 9 to 5
Day off: Friday, Saturday
**Requirements**:
- Graduated from Computer Science or Relevant.
- Experience: 1 - 2 Years
- English: Good
- MCSA, CCNA: Self-study.
Job duties:
- First-line support with:
- Fiber
- CCTV
- Access Control
- Barrier Gate
- Data Center
- Control and manage ICITY Mountain View Site.
- Create and manage Share File Server V2012.
- Control Camera’s in Site (Ronix-Ganz).
- Configure Telephones and Central (Mitel).
- Create VPN Connection (Vodafone).
- Configure Access point POE (ALTAI-Cisco) - Configure Finger-Face print.
- Setup and configure E-Mail & Daily
- Troubleshooting.
Working Hours: 9 to 5
Day off: Friday, Saturday
**Requirements**:
- Graduated from Computer Science or Relevant.
- Experience: 1 - 2 Years
- English: Good
- MCSA, CCNA: Self-study.
Job duties:
- First-line support with:
- Fiber
- CCTV
- Access Control
- Barrier Gate
- Data Center
- Control and manage ICITY Mountain View Site.
- Create and manage Share File Server V2012.
- Control Camera’s in Site (Ronix-Ganz).
- Configure Telephones and Central (Mitel).
- Create VPN Connection (Vodafone).
- Configure Access point POE (ALTAI-Cisco) - Configure Finger-Face print.
- Setup and configure E-Mail & Daily
- Troubleshooting.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support
Cairo, Al Qahirah
Qsource Business Services
Posted today
Job Viewed
Job Description
Qsource is hiring Technical Support for an International Company working in the pharmaceutical field located in New Cairo.
Job Requirements:
- Bachelor’s degree
- Minimum 1-2 years of experience
- Helpdesk and customer service background (First line support )
- Prefer Masr El-Gedida, New Cairo, Nasr City
- Graduated from Computer Science or related
- Very-Good command of English
- V.Good in MCSA
- Good in CCNA
- Good communication skills
Job Description:
- Provide first-line support on issues related to Operating system, connectivity, MS office including MS Outlook, Meeting room systems, and Office IT equipment.
- Log IT ticket for incidents and follow thru to resolution. Update ticket details as incidents are managed until completion. Regularly review incident tickets and improve FCR (First Call Resolution).
- Responsible for the day-to-day IT operations, scheduling, and technical support of the company’s infrastructure and computers, etc.
- Support the company’s WAN & LAN environment and coordinate with Global & local vendors for support. Work with in-country telecom providers to review and select the best connectivity (Internet, WAN & Mobile services) solutions.
- Accountable for support and maintenance of printers, Meeting room automation, Video Conference systems, Telephone systems, Digital Signage system, and access control systems.
- Act as the primary contact for our customers as the “face of IT”
- Promoting a welcoming and engaging service/environment to make sure we deliver an excellent customer contact experience
- Analyze the customer’s needs utilizing analytical skills to develop appropriate and innovative solutions as required
- Triage technical queries and identify if the issue can be resolved quickly within an appropriate time frame
- Liaise with other IT Teams, as necessary in order to resolve faults, keeping the customer fully updated on the next steps
- Ensure all customer interactions are recorded as tickets within ServiceNow
- Make sure escalations are dealt with, managed, and minimized whilst remaining calm in situations of conflict
- Process any returned IT equipment in accordance with Asset Management obligations
- Ensure the onsite & service desk service is running in accordance with the global SOP
- Support the local onboarding and offboarding IT processes to assist with driving a successful IT experience
Job Requirements:
- Bachelor’s degree
- Minimum 1-2 years of experience
- Helpdesk and customer service background (First line support )
- Prefer Masr El-Gedida, New Cairo, Nasr City
- Graduated from Computer Science or related
- Very-Good command of English
- V.Good in MCSA
- Good in CCNA
- Good communication skills
Job Description:
- Provide first-line support on issues related to Operating system, connectivity, MS office including MS Outlook, Meeting room systems, and Office IT equipment.
- Log IT ticket for incidents and follow thru to resolution. Update ticket details as incidents are managed until completion. Regularly review incident tickets and improve FCR (First Call Resolution).
- Responsible for the day-to-day IT operations, scheduling, and technical support of the company’s infrastructure and computers, etc.
- Support the company’s WAN & LAN environment and coordinate with Global & local vendors for support. Work with in-country telecom providers to review and select the best connectivity (Internet, WAN & Mobile services) solutions.
- Accountable for support and maintenance of printers, Meeting room automation, Video Conference systems, Telephone systems, Digital Signage system, and access control systems.
- Act as the primary contact for our customers as the “face of IT”
- Promoting a welcoming and engaging service/environment to make sure we deliver an excellent customer contact experience
- Analyze the customer’s needs utilizing analytical skills to develop appropriate and innovative solutions as required
- Triage technical queries and identify if the issue can be resolved quickly within an appropriate time frame
- Liaise with other IT Teams, as necessary in order to resolve faults, keeping the customer fully updated on the next steps
- Ensure all customer interactions are recorded as tickets within ServiceNow
- Make sure escalations are dealt with, managed, and minimized whilst remaining calm in situations of conflict
- Process any returned IT equipment in accordance with Asset Management obligations
- Ensure the onsite & service desk service is running in accordance with the global SOP
- Support the local onboarding and offboarding IT processes to assist with driving a successful IT experience
This advertiser has chosen not to accept applicants from your region.
1
Technical Support
Teleperformance
Posted today
Job Viewed
Job Description
Immediate hiring for fluent English speakers, start your paid training on the Monday 22nd of November 2021
Teleperformance Egypt is looking for Technical Support Specialist to troubleshoot and Fix the USA Security systems issues
Job Title:
- Technical Support Specialist
**Requirements**:
- University Graduates ( Computer science preferably)
- Gap year students and drop-outs are welcome to apply
- Fluent Enough to communicate with USA Deluxe Customers ( level B2 or C1 in English)
- Flexible to work for the night and overnight shifts
Salary & Benefits:
- 7,500 EGP monthly Net Salary
- Chance to get promoted in 9 months
- Annual profit share up to 22,500 EGP
- Medical Insurance 150,000 EGP
- Learning and development programs for career guidance
- Night and Overnight Shifts only
- Location: Mohandessen site
- Package of Discounts for many stores in Egypt
Location and Shifts:
- Mohandessen site
- Night And Over Night Shifts Only
- 8 Working hours + 1 hour Break
**Job Types**: Full-time, Contract, Internship, New grad
Contract length: 12 months
**Salary**: E£5,000.00 - E£7,000.00 per month
**Language**:
- English (preferred)
Teleperformance Egypt is looking for Technical Support Specialist to troubleshoot and Fix the USA Security systems issues
Job Title:
- Technical Support Specialist
**Requirements**:
- University Graduates ( Computer science preferably)
- Gap year students and drop-outs are welcome to apply
- Fluent Enough to communicate with USA Deluxe Customers ( level B2 or C1 in English)
- Flexible to work for the night and overnight shifts
Salary & Benefits:
- 7,500 EGP monthly Net Salary
- Chance to get promoted in 9 months
- Annual profit share up to 22,500 EGP
- Medical Insurance 150,000 EGP
- Learning and development programs for career guidance
- Night and Overnight Shifts only
- Location: Mohandessen site
- Package of Discounts for many stores in Egypt
Location and Shifts:
- Mohandessen site
- Night And Over Night Shifts Only
- 8 Working hours + 1 hour Break
**Job Types**: Full-time, Contract, Internship, New grad
Contract length: 12 months
**Salary**: E£5,000.00 - E£7,000.00 per month
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Intern
Giza
NCR Atleos
Posted 14 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
to follow
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
to follow
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Engineer
Orange Business Services
Posted today
Job Viewed
Job Description
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**about you**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**additional information**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**department**:Customer Services & Operations
**contract**:Regular
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**about you**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**additional information**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**department**:Customer Services & Operations
**contract**:Regular
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer
Orange Business Services
Posted today
Job Viewed
Job Description
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**about you**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**additional information**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**department**:Customer Services & Operations
**contract**:Regular
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**about you**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**additional information**:
- English Fluent.
- Bachelor Degree in Communication/Networks Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**department**:Customer Services & Operations
**contract**:Regular
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Cairo, Al Qahirah
Orange Business Services
Posted today
Job Viewed
Job Description
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**about you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**department**:Customer Services & Operations
**contract**:Regular
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**about you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**department**:Customer Services & Operations
**contract**:Regular
This advertiser has chosen not to accept applicants from your region.
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6
IT Technical Support
Mansoura
El Helal Group
Posted today
Job Viewed
Job Description
Hiring
Work location: 5th Settlement, New Cairo, Cairo, Egypt
**Qualifications**:
- 1 - 3 years of experience
- Nearby locations.
- Microsoft or Cisco knowledge
- Good experience in network installation and configuration.
- Good experience in implementation, administration, and troubleshooting.
- Experienced in Microsoft operating systems.
- Ability to follow manuals and read complicated instructions
- Good communication skills
- Ready to learn new technologies
- English is required
**Job Types**: Full-time, Permanent
**Salary**: E£2,000.00 - E£3,500.00 per month
Application Question(s):
- Are you Egyptian based near New Cairo?
Work location: 5th Settlement, New Cairo, Cairo, Egypt
**Qualifications**:
- 1 - 3 years of experience
- Nearby locations.
- Microsoft or Cisco knowledge
- Good experience in network installation and configuration.
- Good experience in implementation, administration, and troubleshooting.
- Experienced in Microsoft operating systems.
- Ability to follow manuals and read complicated instructions
- Good communication skills
- Ready to learn new technologies
- English is required
**Job Types**: Full-time, Permanent
**Salary**: E£2,000.00 - E£3,500.00 per month
Application Question(s):
- Are you Egyptian based near New Cairo?
This advertiser has chosen not to accept applicants from your region.
7
IT Technical Support
Cairo, Al Qahirah
El Helal Group
Posted today
Job Viewed
Job Description
Hiring
Work location: 5th Settlement, New Cairo, Cairo, Egypt
**Qualifications**:
- 1 - 3 years of experience
- Nearby locations.
- Microsoft or Cisco knowledge
- Good experience in network installation and configuration.
- Good experience in implementation, administration, and troubleshooting.
- Experienced in Microsoft operating systems.
- Ability to follow manuals and read complicated instructions
- Good communication skills
- Ready to learn new technologies
- English is required
**Job Types**: Full-time, Permanent
**Salary**: E£2,000.00 - E£3,500.00 per month
Application Question(s):
- Are you Egyptian based near New Cairo?
Work location: 5th Settlement, New Cairo, Cairo, Egypt
**Qualifications**:
- 1 - 3 years of experience
- Nearby locations.
- Microsoft or Cisco knowledge
- Good experience in network installation and configuration.
- Good experience in implementation, administration, and troubleshooting.
- Experienced in Microsoft operating systems.
- Ability to follow manuals and read complicated instructions
- Good communication skills
- Ready to learn new technologies
- English is required
**Job Types**: Full-time, Permanent
**Salary**: E£2,000.00 - E£3,500.00 per month
Application Question(s):
- Are you Egyptian based near New Cairo?
This advertiser has chosen not to accept applicants from your region.
8
IT Technical Support
Mansoura
El Helal Group
Posted today
Job Viewed
Job Description
Hiring
Work location: 5th Settlement, New Cairo, Cairo, Egypt
**Qualifications**:
- 1 - 3 years of experience
- Nearby locations.
- Microsoft or Cisco knowledge
- Good experience in network installation and configuration.
- Good experience in implementation, administration, and troubleshooting.
- Experienced in Microsoft operating systems.
- Ability to follow manuals and read complicated instructions
- Good communication skills
- Ready to learn new technologies
- English is required
**Job Types**: Full-time, Permanent
**Salary**: E£2,000.00 - E£3,500.00 per month
Application Question(s):
- Are you Egyptian based near New Cairo?
Work location: 5th Settlement, New Cairo, Cairo, Egypt
**Qualifications**:
- 1 - 3 years of experience
- Nearby locations.
- Microsoft or Cisco knowledge
- Good experience in network installation and configuration.
- Good experience in implementation, administration, and troubleshooting.
- Experienced in Microsoft operating systems.
- Ability to follow manuals and read complicated instructions
- Good communication skills
- Ready to learn new technologies
- English is required
**Job Types**: Full-time, Permanent
**Salary**: E£2,000.00 - E£3,500.00 per month
Application Question(s):
- Are you Egyptian based near New Cairo?
This advertiser has chosen not to accept applicants from your region.
9