89 Parts Advisor jobs in Egypt

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.

We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers to users questions, assisting users by troubleshooting problems.

**Salary and Benefits**:

- Net salary up to11,290 EGP: We offer a competitive net salary, recognizing your valuable contributions to our team.
- Lavish monthly bonus and overnight allowance: In addition to your base salary, you will receive a generous monthly bonus and an overnight allowance, acknowledging your commitment and dedication.
- Comprehensive medical and social insurance coverage
- 9-hour workday with a 1-hour break and 2 days off per week.

Pay: E£12,000.00 - E£16,000.00 per month

Application Question(s):

- Are you flexible with night and overnight shifts?
- What is your level of proficiency in English?
- Are you okay with our location in New Cairo? The vacancy is on site.

Job Title:
Italian Game Changer - Technical Advisor / Engineer
Job Description
Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to brain-bending!) and ensuring seamless experiences in responding to basic/complex inquiries of a technical nature including hardware/software, or other designated client products.
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.
**_Essential Functions/Core Responsibilities_**
+ Provide prompt and accurate technical support to customers via phone, email, and chat.
+ Diagnose and troubleshoot basic to complex technical customer issues; including hardware, software, networking, or other designated client products
+ Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.
+ Document and escalate unresolved issues to higher-level support teams.
+ Maintain detailed records of customer interactions and support activities.
+ Proactively identify and address potential customer issues to prevent escalations.
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
+ Serve as a resource to other support personnel
+ Participate in ongoing training and development to stay abreast of the latest technology advancements.
+ Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.
+ Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.
+ Participate in activities designed to improve customer satisfaction and business performance
**_Candidate Profile_**
+ Fluent in Italian and English
+ A High School Diploma and one year of relevant experience are preferred
+ Tech sales experience is preferred
+ Basic/Advanced '' depends on the program '' understanding of client technical systems.
+ Ability to learn including strong problem-solving skills
+ Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.
+ Proficient in written and verbal communication.
+ Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
+ Commitment to providing exceptional customer service.
+ Courteous with a strong customer service orientation
+ Achieve and maintain recognized and applicable technical certification(s)
+ Able to rotate shifts, as needed
+ Based on the program, additional experience/skills may be required
**_Our benefits_**
- Competitive salary
- A bright, modern, and exciting place to work, with excellent staff facilities
- Performance-related pay
- Voluntary Medical plan
- Transportation allowance
- Life insurance
- Annual reward and recognition events
- Holiday pay
- Access to training and development opportunities.
**Career Framework Role**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures-starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Cairo - Building F16
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
German Game Changer - Technical Advisor / Engineer
Job Description
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.
**_Essential Functions/Core Responsibilities_**
+ Provide prompt and accurate technical support to customers via phone, email, and chat.
+ Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products
+ Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.
+ Document and escalate unresolved issues to higher-level support teams.
+ Maintain detailed records of customer interactions and support activities.
+ Proactively identify and address potential customer issues to prevent escalations.
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
+ Serve as a resource to other support personnel
+ Participate in ongoing training and development to stay abreast of the latest technology advancements.
+ Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.
+ Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.
+ Participate in activities designed to improve customer satisfaction and business performance
**_Candidate Profile_**
+ A High School Diploma and one year of relevant experience are preferred
+ Tech sales experience is preferred
+ Basic/Advanced '' depends on the program '' understanding of client technical systems.
+ Ability to learn including strong problem-solving skills
+ Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.
+ Proficient in written and verbal communication.
+ Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
+ Commitment to providing exceptional customer service.
+ Courteous with a strong customer service orientation
+ Achieve and maintain recognized and applicable technical certification(s)
+ Able to rotate shifts, as needed
+ Based on the program, additional experience/skills may be required
**_Our benefits_**
- Competitive salary
- A bright, modern, and exciting place to work, with excellent staff facilities
- Performance-related pay
- Voluntary Medical plan
- Transportation allowance
- Life insurance
- Annual reward and recognition events
- Holiday pay
- Access to training and development opportunities.
**Career Framework Role**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Cairo - Building F16
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Spanish Game Changer - Technical Advisor / Engineer
Job Description
Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to brain-bending!) and ensuring seamless experiences in responding to basic/complex inquiries of a technical nature including hardware/software, or other designated client products.
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.
**_Essential Functions/Core Responsibilities_**
+ Provide prompt and accurate technical support to customers via phone, email, and chat.
+ Diagnose and troubleshoot basic to complex technical customer issues; including hardware, software, networking, or other designated client products
+ Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.
+ Document and escalate unresolved issues to higher-level support teams.
+ Maintain detailed records of customer interactions and support activities.
+ Proactively identify and address potential customer issues to prevent escalations.
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
+ Serve as a resource to other support personnel
+ Participate in ongoing training and development to stay abreast of the latest technology advancements.
+ Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.
+ Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.
+ Participate in activities designed to improve customer satisfaction and business performance
**_Candidate Profile_**
+ Fluent in Spanish and English
+ A High School Diploma and one year of relevant experience are preferred
+ Tech sales experience is preferred
+ Basic/Advanced '' depends on the program '' understanding of client technical systems.
+ Ability to learn including strong problem-solving skills
+ Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.
+ Proficient in written and verbal communication.
+ Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
+ Commitment to providing exceptional customer service.
+ Courteous with a strong customer service orientation
+ Achieve and maintain recognized and applicable technical certification(s)
+ Able to rotate shifts, as needed
+ Based on the program, additional experience/skills may be required
**_Our benefits_**
- Competitive salary
- A bright, modern, and exciting place to work, with excellent staff facilities
- Performance-related pay
- Voluntary Medical plan
- Transportation allowance
- Life insurance
- Annual reward and recognition events
- Holiday pay
- Access to training and development opportunities.
**Career Framework Role**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures-starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Cairo - Building F16
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Portuguese Game Changer - Technical Advisor / Engineer
Job Description
Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to brain-bending!) and ensuring seamless experiences in responding to basic/complex inquiries of a technical nature including hardware/software, or other designated client products.
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.
**_Essential Functions/Core Responsibilities_**
+ Provide prompt and accurate technical support to customers via phone, email, and chat.
+ Diagnose and troubleshoot basic to complex technical customer issues; including hardware, software, networking, or other designated client products
+ Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.
+ Document and escalate unresolved issues to higher-level support teams.
+ Maintain detailed records of customer interactions and support activities.
+ Proactively identify and address potential customer issues to prevent escalations.
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
+ Serve as a resource to other support personnel
+ Participate in ongoing training and development to stay abreast of the latest technology advancements.
+ Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.
+ Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.
+ Participate in activities designed to improve customer satisfaction and business performance
**_Candidate Profile_**
+ Fluent in Portuguese and English
+ A High School Diploma and one year of relevant experience are preferred
+ Tech sales experience is preferred
+ Basic/Advanced '' depends on the program '' understanding of client technical systems.
+ Ability to learn including strong problem-solving skills
+ Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.
+ Proficient in written and verbal communication.
+ Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
+ Commitment to providing exceptional customer service.
+ Courteous with a strong customer service orientation
+ Achieve and maintain recognized and applicable technical certification(s)
+ Able to rotate shifts, as needed
+ Based on the program, additional experience/skills may be required
**_Our benefits_**
- Competitive salary
- A bright, modern, and exciting place to work, with excellent staff facilities
- Performance-related pay
- Voluntary Medical plan
- Transportation allowance
- Life insurance
- Annual reward and recognition events
- Holiday pay
- Access to training and development opportunities.
**Career Framework Role**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures-starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Cairo Egypt-Smart Village Building B2110
Language Requirements:
Portuguese
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Under the guidance of the COP, the Gender & SBC Senior Technical Advisor will lead assessment, coordination, mentorship, and implementation of gender sensitive and transformative components integrated into all program activities; monitoring gender and social inclusion integration through M&E and data systems; and providing focused technical assistance as needed to government and national partner teams.

The responsibilities of the position include:

- Leading the gender equity and social inclusion analysis and developing of a Gender Action Plan based on analysis findings to integrate learnings into program design and implementation.
- Designing evidence-based approaches to improving gender and social inclusion in family planning, including male engagement and participation, with government and other partners for integration within project activities.
- Providing technical support in the development and dissemination of tools, strategies for technical assistance and mentorship, materials, reports, and interventions for gender integration within the program.
- Working closely with assigned team to ensure activities are implemented according to GESI best practices and frameworks.
- Provides strategic direction to design and implement SBC strategies in coordination with Government counterparts. ensures engagement, health outcomes, and gender inclusion for women, youth, and marginalized populations.
- Strengthens capacity of local partners and stakeholders in SBC.
- Ensure high quality technical assistance to government, non-governmental, and private sector partners, with reference and incorporation of international guidelines and best practices.
- Maintaining routine assessment of changes in international guidelines and best practices and providing input on these changes to assist with inclusion of gender within program policy, strategy, and guideline revisions.
- Develops and implements training and competency systems. Identifies strategies to address training gaps.
- Project/Program Reporting: Reviews sponsor financial and technical reports and prepares and delivers presentations to sponsors on progress.
- Develops project work plans and coordinates with sponsors and partners on activities.
- Ensures technical deliverables and implementation are consistent with best practices.
- Proactively identifies risks or challenges to technical deliverables and creates mitigation plan.
- Reviews, analyzes, and evaluates the effectiveness of projects and makes recommendations for enhancements.
- Ensures the quality of implemented technical activities and systems at all levels.
- Willingness to travel within country for technical assistance provision and quality assurance.

Experience and Qualifications:

- Master’s degree in gender, sociology, psychology, public health, or related field.
- 12+ years of relevant experience in designing and evaluating experience in gender and social inclusion, particularly within the field of family planning programming.
- May manage activities of lower-level staff, however, main function is individual contributor.
- Documented participation on normative bodies or committees that define guidelines relevant to the specific technical area.
- Relevant publications, presentations, reports, and manual/tool development.
- Proficiency with database management software, Microsoft Office Suite, and on-line search tools required.
- Excellent oral and written communication skills in Arabic and English.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Knowledge of evidence-based, innovative, and practical solutions to communication challenges in developing countries.
- Articulate and professional and able to communicate in a clear, positive fashion with stakeholders.
- Prior work experience in a similar position within a non-governmental organization (NGO), government agency, or private company.
- Excellent organizational and analytical skills and strong ability to manage and meet multiple tasks.
- Substantial experience of developing working relations with government stakeholders; training and capacity development experience preferred.
- Working knowledge of concepts, practices, and procedures with providing technical leadership for gender and social inclusion activities/ projects and youth programming, including gender integration into M&E systems, gender norm transformation and SBC approaches, GBV prevention and response, and gender sensitive and youth friendly health service delivery.
- Qualitative research experience, including tool development, data collection around sensitive topics, and data analysis preferred.
- Local Nationals preferred.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to r

**Company**: IPC

**Job Purpose**:
Sell profitable Spare Parts and Components business level within assigned territory and client’s base Ensure optimum market awareness, high level of positive participation and closure ratios Establish and maintain solid personal and business relationships with key personnel within main accounts, for successful, long lasting and mutually beneficial business relationship

**Job Duties and Responsibilities**:

- Identify the customer's needs using the EPC and body parts catalogues
- Check the availability of the parts
- Identify customer requirements and parts selection
- Issue quotations and initiate order processing
- Deliver the parts to the customers ensuring that the right parts are delivered
- Identify customer needs and suggest the appropriate products and achieve productivity in each call
- Implement sales plan to close orders and meet and/or exceed annual sales goals
- Obtain feedback of competitor's prices, available brands in the market, lost sales, quality problems and customers complains
- Prepare presentations, proposals and sales contracts
- Order missing parts from the central warehouse
- Collect the customer's dues
- Promote new company products
- Develop relationships with new and existing customers and compile information to maximize sales closing
- Propose customer problem solving alternatives
- Fulfill any additional tasks as per job needs

**Job Skills and Abilities**:

- Presentable
- Excellent negotiation Skills
- Strong interpersonal and communication skills
- Excellent customer relations skills
- Mature, Reliable, Creative and self-motivated

**Qualifications**:

- Bachelor Degree of mechanical engineering
- 0 - 3 years of experience
- Sales certificate will be an asset

**Company**: MCV INDUSTRY ( egypt)
- **Job Purpose**:
Sell profitable Spare Parts and Components business level within assigned territory and client’s base Ensure optimum market awareness, high level of positive participation and closure ratios Establish and maintain solid personal and business relationships with key personnel within main accounts, for successful, long lasting and mutually beneficial business relationship

**Job Duties and Responsibilities**:

- Identify the customer's needs using the EPC and body parts catalogues
- Check the availability of the parts
- Identify customer requirements and parts selection
- Issue quotations and initiate order processing
- Deliver the parts to the customers ensuring that the right parts are delivered
- Identify customer needs and suggest the appropriate products and achieve productivity in each call
- Implement sales plan to close orders and meet and/or exceed annual sales goals
- Obtain feedback of competitor's prices, available brands in the market, lost sales, quality problems and customers complains
- Prepare presentations, proposals and sales contracts
- Order missing parts from the central warehouse
- Collect the customer's dues
- Promote new company products
- Develop relationships with new and existing customers and compile information to maximize sales closing
- Propose customer problem solving alternatives
- Fulfill any additional tasks as per job needs

**Job Skills and Abilities**:

- Presentable
- Excellent negotiation Skills
- Strong interpersonal and communication skills
- Excellent customer relations skills
- Mature, Reliable, Creative and self-motivated

**Qualifications**:

- Bachelor Degree of mechanical engineering
- 0 - 3 years of experience
- Sales certificate will be an asset

**Company**: MCV INDUSTRY ( egypt)
- **Job Purpose**:
Sell profitable Spare Parts and Components business level within assigned territory and client’s base Ensure optimum market awareness, high level of positive participation and closure ratios Establish and maintain solid personal and business relationships with key personnel within main accounts, for successful, long lasting and mutually beneficial business relationship

**Job Duties and Responsibilities**:

- Identify the customer's needs using the EPC and body parts catalogues
- Check the availability of the parts
- Identify customer requirements and parts selection
- Issue quotations and initiate order processing
- Deliver the parts to the customers ensuring that the right parts are delivered
- Identify customer needs and suggest the appropriate products and achieve productivity in each call
- Implement sales plan to close orders and meet and/or exceed annual sales goals
- Obtain feedback of competitor's prices, available brands in the market, lost sales, quality problems and customers complains
- Prepare presentations, proposals and sales contracts
- Order missing parts from the central warehouse
- Collect the customer's dues
- Promote new company products
- Develop relationships with new and existing customers and compile information to maximize sales closing
- Propose customer problem solving alternatives
- Fulfill any additional tasks as per job needs

**Job Skills and Abilities**:

- Presentable
- Excellent negotiation Skills
- Strong interpersonal and communication skills
- Excellent customer relations skills
- Mature, Reliable, Creative and self-motivated

**Qualifications**:

- Bachelor Degree of mechanical engineering
- 0 - 3 years of experience
- Sales certificate will be an asset