734 Parts Advisor jobs in Egypt

About Suppy

Suppy is a white-label SaaS platform designed to help supermarkets and retailers launch and run their own branded shopping apps with ease. Our technology enables partners to offer smooth, modern online shopping experiences—covering everything from product catalog management and merchandising to customer engagement. Our mission is simple: make products easy to discover, understand, and purchase online.

About the Position

We're hiring an eCommerce Content & Catalog Assistant to support keeping the online product catalogs accurate, organized, and visually appealing. This role blends content management with creative presentation, ensuring every product shines on the digital shelf.

• Key Responsibilities
  Create and update product listings in our eCommerce system.
• Write clear, engaging product descriptions and key highlights.
• Upload, optimize, and arrange product images for best display.
• Verify product details such as variants, sizes, and pricing.
• Maintain consistency with our content and brand guidelines.
• Coordinate with content and partner success teams to collect missing data and keep catalogs up to date.
• What We're Looking For
  Fresh graduates or up to 2 years' experience in eCommerce, content, or product management.
• Strong attention to detail and organizational skills.
• Comfortable working with spreadsheets and basic content/image tools.
• Good communication and teamwork skills.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role
We are looking for a dedicated and proactive Parts Executive to join our team. This role is crucial in ensuring smooth workflow, efficient customer handling, and achieving sales targets for both B2B and retail operations. The Parts Executive will oversee counter sales, including logistic activities, and support retail sales performance

What You Will Do

• Oversee customer requests and B2B market needs, ensuring timely delivery processes and high customer satisfaction
• Achieve monthly and annual sales targets for counter sales, including tires, oils, batteries, and parts
• Monitor and analyze sales performance, ensuring proper stock availability and accurate pricing
• Address and resolve customer complaints promptly, maintaining high customer satisfaction
• Conduct weekly performance reviews and provide accurate quotes for all parts
• Support promotional campaigns and initiatives with B2B workshops and authorized dealer

Required Skills To Be Successful

• B.Sc. or equivalent education
• 3-5 years of experience, preferably within the automotive industry
• Strong communication skills in both Arabic and English
• Proficiency in Microsoft Office tools and basic accountin

About The Team
You will be part of a dynamic and collaborative team within the automotive division, working closely with various departments including marketing, IT, and customer service. Our team is dedicated to achieving high sales performance and ensuring customer satisfaction

What Equips You For The Role
Your previous experience in the automotive industry, combined with your strong communication and analytical skills, will equip you for success in this role. Your proactive and motivated approach, along with your ability to manage time effectively and handle customer interactions professionally, will make you a valuable asset to our team

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive
is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward.

Available Locations for the require position are: Shobra, Giza, Hurghada, Minya, Alexandria

Job Responsibilities:

· Handle and respond to customers' inquiries, resolve issues, and provide accurate information about the availability and pricing of buses and trucks spare parts.

· Generate and maintain a list of potential customers and prepare sales quantity reports.

· Conduct indoor sales activities to gather information on competitors and customer preferences, helping to identify local market trends and competitor strategies. Support direct mail campaigns by conducting follow-up calls to customers and prospects.

· Interact with customers to understand their specific needs regarding buses and trucks spare parts and offer tailored product solutions.

· Stay updated on the availability, specifications, and technical details of all spare parts for commercial vehicles.

· Share relevant customer and market information within the sales team to enhance service offerings and respond competitively in the market.

· Achieve individual and team sales and business targets.

· Prepare and present accurate and professional quotations for buses and trucks spare parts.

· Coordinate closely with other after-sales teams to ensure timely and accurate fulfillment of customer requirements.

Deliver efficient after-sales services to ensure customer satisfaction and long-term relationships

Job Special Requirements

Education:

Bachelor's degree in any discipline.

Experience:

MUST have a strong technical automotive background and experience in Mechanical spare parts; preferably buses & trucks

Gender Preferences:

Males only

Language Preferences:

Good English language.

Residential location restrictions:

Nearby residents to the job location ONLY are accepted.

Personality style:

Outgoing / extrovert.

Skills:

Strong negotiation and communication skills.

Job Responsibilities:

• Work primarily in the field, conducting outdoor sales activities to promote and sell buses and trucks spare parts to both new and existing customers
• Develop and maintain strong customer relationships to maximize sales opportunities and drive repeat business
• Provide customers with detailed information on available spare parts, pricing, and technical specifications to support their purchasing decisions
• Prepare and submit daily sales reports and consistently meet or exceed monthly sales targets as set by the Sales Supervisor/Head
• Maintain a complete and organized customer file for each client, including contact history, sales records, and follow-up notes
• Identify and research potential customers in the commercial vehicle sector, and actively pursue new business through field visits and networking
• Prepare and deliver customized presentations, proposals, and sales contracts based on customer requirements
• Understand and assess customer needs on-site, and recommend appropriate spare parts solutions for buses and trucks
• Provide sales support and basic technical assistance to help customers choose the correct parts for their vehicles
• Actively seek out and visit new customers in the market to expand the client base

Requirements
Job Special Requirements

• Education: Bachelor's degree in Mechanical Engineering is a must
• Experience: MUST have a strong technical automotive background and experience in Mechanical spare parts; preferably buses & trucks
• MUST own a car and is okay with using it outdoors
• Gender preferences: Males only
• Good English language
• Residential location restrictions: Giza residents ONLY are accepted
• Personality style: Outgoing / extrovert
• Skills: Strong negotiation and communication skills

Job Locations: Obour, Giza, Hurghada, Luxor, Alexandria

Job Responsibilities:· Work primarily in the field, conducting outdoor sales activities to promote and sell buses and trucks spare parts to both new and existing customers.

· Develop and maintain strong customer relationships to maximize sales opportunities and drive repeat business.

· Provide customers with detailed information on available spare parts, pricing, and technical specifications to support their purchasing decisions.

· Prepare and submit daily sales reports and consistently meet or exceed monthly sales targets as set by the Sales Supervisor/Head.

· Maintain a complete and organized customer file for each client, including contact history, sales records, and follow-up notes.

· Identify and research potential customers in the commercial vehicle sector and actively pursue new business through field visits and networking.

· Prepare and deliver customized presentations, proposals, and sales contracts based on customer requirements.

· Understand and assess customer needs on-site and recommend appropriate spare parts solutions for buses and trucks.

· Provide sales support and basic technical assistance to help customers choose the correct parts for their vehicles.

· Actively seek out and visit new customers in the market to expand the client base.

Job Special Requirements

Education:

Bachelor's degree in any discipline.

Special Preferences and Experience:

• MUST have a strong technical automotive background and experience in Mechanical Spare Parts, preferably Buses & Trucks.
• MUST own a car and willing to use it for outdoor visits.
• Gender preferences: Males only
• Good English language.
• Residential location restrictions: Nearby residents only to the job location.
• Personality style: Outgoing / Extrovert.

Skills:

• Strong negotiation and communication skills.

• Prepare and review spare parts sales proposals while ensuring effective communication with the export customers in coordination with the Export Spare Parts Sales Section Head.
• Handle purchase orders, contracts and leading parts' identification, sales negotiations, customers' inquiries, orders fulfillment, back orders, lead times and other logistics thereof.
• Complete export documentation requirements, including commercial invoices while ensuring full compliance with export regulations.
• Oversee the cost-effective and convenient shipping modes for the spare parts shipments guaranteeing timely and safe delivery to their destinations as per the agreed incoterms and delivery terms.
• Develop and maintain strong relationships with both new and existing customers, gathering insights to optimize sales closure.
• Generate daily sales reports and consistently work towards achieving agreed monthly sales targets.
• Prepare market analysis reports and monitor competitor activities to support strategic decision-making.
• Analyze market coverage, allocate resources efficiently, and ensure adherence to all project timelines.
• Review export sales transactions to ensure compliance with organizational policies and procedures.
• Identify, research, and engage potential customers to establish and nurture long-term business relationships.
• Develop presentations, proposals, and sales contracts tailored to client requirements.
• Assess customer needs and maximize productivity in every customer interaction.
• Identify and pursue opportunities in new markets to expand business reach.
• Collaborate with internal sales teams and departments to coordinate and enhance parts availability, smooth workflow, and parts sales initiatives.
• Address and resolve customer issues by offering effective problem-solving solutions.
• Collect and analyze sales data and market information from area surveys to inform sales strategies.
• Coordinate spare parts delivery with relevant stakeholders to ensure smooth operations.
• Perform additional duties as assigned to support overall business objectives.

Education: Bachelor's degree in Mechanical Engineering is a must.

Experience/Knowledge required: MUST have a strong technical automotive background and experience in Mechanical spare parts; preferably buses & trucks, Basic knowledge of export / import procedures / documentation, pricing / cost structure / profitability, incoterms and payment terms,

Company: MCV INDUSTRY ( egypt)-

Job Purpose:

The Export Spare Parts Sales Engineer is responsible for spare parts export sales as per the assigned territory and sales targets

The role includes preparing export spare parts sales proposals and quotations while leading customer communications, parts identification, handling orders and contracts till fulfillment, and overseeing logistics thereof, including delivery terms and lead times It also involves ensuring compliance, exploring new markets, and building strong customer relationships to drive sales growth In addition, supporting the sales team through market analysis, reporting, and collaboration with internal departments to achieve organizational targets and maintain high customer satisfaction

Job Duties and Responsibilities:

• Prepare and review spare parts sales proposals while ensuring effective communication with the export customers in coordination with the Export Spare Parts Sales Section Head
• Handle purchase orders, contracts and leading parts' identification, sales negotiations, customers' inquiries, orders fulfillment, back orders, lead times and other logistics thereof
• Complete export documentation requirements, including commercial invoices while ensuring full compliance with export regulations
• Oversee the cost-effective and convenient shipping modes for the spare parts shipments guaranteeing timely and safe delivery to their destinations as per the agreed incoterms and delivery terms
• Develop and maintain strong relationships with both new and existing customers, gathering insights to optimize sales closure
• Generate daily sales reports and consistently work towards achieving agreed monthly sales targets
• Prepare market analysis reports and monitor competitor activities to support strategic decision-making
• Analyze market coverage, allocate resources efficiently, and ensure adherence to all project timelines
• Review export sales transactions to ensure compliance with organizational policies and procedures
• Identify, research, and engage potential customers to establish and nurture long-term business relationships
• Develop presentations, proposals, and sales contracts tailored to client requirements
• Assess customer needs and maximize productivity in every customer interaction
• Identify and pursue opportunities in new markets to expand business reach
• Collaborate with internal sales teams and departments to coordinate and enhance parts availability, smooth workflow, and parts sales initiatives
• Address and resolve customer issues by offering effective problem-solving solutions
• Collect and analyze sales data and market information from area surveys to inform sales strategies
• Coordinate spare parts delivery with relevant stakeholders to ensure smooth operations
• Perform additional duties as assigned to support overall business objectives

Job Skills and Abilities:

• Fluent English language is a must; other foreign languages (French or German) will be a plus
• Awareness of the automotive industry, export sales experience is a plus
• Strong understanding of spare parts while handling multiple SKUs
• Basic knowledge of export / import procedures / documentation, pricing / cost structure / profitability, incoterms and payment terms
• Excellent communication, negotiation and presentation skills
• Proficient usage of MS office applications
• Familiarity with ERP systems (preferably SAP) will be an advantage
• Customer centric
• Presentable, details oriented and well organized
• Ability to handle multiple export deals and tasks as per the agreed deadlines and planned budgets
• Effective time management and prioritization
• Familiarity with dealing with multicultural export customers through professional communication skills
• Organizational ability while dealing with several departments

Qualifications:

• Bachelor's degree in Engineering; preferably Mechanical
  0-3 years of experience

Job Summary:

We are looking for a highly motivated
Parts & Service Sales Engineer (PSSR)
to drive the sales of
spare parts and after-sales services
for
trucks, generators, and heavy equipment
. This role requires a blend of
technical expertise, strong customer relationship management, and strategic sales skills
to optimize customer equipment performance and drive business growth.

As a
PSSR
, you will identify new business opportunities, maintain strong client relationships, and ensure exceptional after-sales support to maximize customer satisfaction.

Key Responsibilities:

Sales & Business Development:

• Actively
  promote and sell
  parts, maintenance services, and repair solutions to existing and new customers.
• Identify and capitalize on
  new sales opportunities
  to meet or exceed sales targets.
• Prepare, submit, and follow up on
  sales quotes and proposals
  .
• Represent the company at
  client meetings, trade shows, and industry events
  to expand business opportunities.

Technical Expertise & Customer Support:

• Provide
  expert technical advice
  on spare parts selection and system optimization.
• Work closely with service teams to develop and present
  customized maintenance packages
  .
• Stay up to date with
  industry trends, product advancements, and competitor activities
  .
• Handle customer inquiries promptly, delivering
  efficient and effective
  responses.

Collaboration & Reporting:

• Build and maintain
  strong, long-term relationships
  with customers in the trucks and generators industries.
• Partner with
  sales, service, and technical teams
  to ensure seamless customer support.
• Maintain accurate
  sales records, reports, and CRM updates
  .

Job Requirements:

• Bachelor's degree in Mechanical, Electrical Engineering, or a related field
  .
• Proven experience in
  sales or service roles
  within the
  trucks, generators, or heavy equipment industries
  .
• Strong
  technical knowledge
  of truck and generator systems and components.
• Excellent communication, negotiation, and customer service skills
  .
• Ability to work both
  independently and collaboratively
  in a team environment.
• Proficiency in
  Microsoft Office Suite (Word, Excel, PowerPoint)
  and
  CRM systems
  .
• Valid driver's license and willingness to travel
  as required.
• Car ownership is a must
  .
• Residency near the company location (
  Giza
  ) is preferred.

What We Offer:

Competitive salary and commission structure

Professional development and training opportunities

A supportive and dynamic work environment

If you are passionate about
after-sales service, spare parts sales, and customer satisfaction
, we invite you to apply and be part of our growing team

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)