612 Partnership Coordinator jobs in Egypt

Strategic Partnerships Specialist – Software & SaaS

The
Strategic Partnerships Specialist
plays a critical role in driving growth and innovation through high-value alliances, ecosystem integrations, and co-selling relationships within the SaaS and enterprise software landscape. The role requires a unique blend of
market research, analytical skills, business acumen, cross-functional coordination, and relationship management
to identify, evaluate, and execute strategic partnerships that expand market reach, enhance product capabilities, and deliver measurable business outcomes.

The successful candidate will be expected to
manage the full partnership lifecycle
—from scouting and negotiations to onboarding, integration, and ongoing performance tracking—while ensuring alignment with the company's product roadmap, go-to-market strategy, and revenue objectives.

Key Responsibilities

• Market & Ecosystem Research
• Identify, map, and prioritize potential partners across the SaaS, cloud computing, fintech, and enterprise technology ecosystems.
• Conduct in-depth market research on industry trends, competitor alliances, open-source initiatives, and emerging technologies to spot new collaboration opportunities.
• Benchmark strategic alliances formed by competitors and evaluate potential areas of differentiation.
• Partnership Development & Negotiation
• Support the design and execution of the company's global partnership strategy, including technology integrations, reseller agreements, co-marketing campaigns, and OEM opportunities.
• Participate in partnership discussions and assist in drafting MoUs, commercial contracts, and joint business plans.
• Work with legal and compliance teams to ensure contracts align with regulatory requirements, intellectual property protections, and data privacy standards (GDPR, SOC2, ISO
• Cross-Functional Coordination
• Collaborate with product, engineering, and solutions teams to evaluate integration feasibility (APIs, SDKs, SSO, data pipelines, cloud infrastructure compatibility).
• Align with sales and customer success teams to enable co-selling motions, channel partnerships, and customer onboarding through joint programs.
• Coordinate with marketing to plan co-branded campaigns, webinars, events, and thought-leadership initiatives.
• Operational Execution & Tracking
• Create and maintain a partnership pipeline dashboard with clear KPIs (ARR impact, lead generation, product adoption, retention uplift, etc.).
• Track milestones, flag risks, and provide proactive recommendations to leadership for resolving challenges.
• Manage internal documentation and knowledge-sharing around partnership opportunities, contracts, and ongoing collaboration status.
• Ensure post-deal execution runs smoothly, from integration project management to customer impact measurement.
• Performance Analysis & Reporting
• Analyze the financial and operational performance of partnerships, preparing regular performance reviews and ROI reports for senior leadership.
• Collect partner feedback and synthesize insights to inform product strategy and roadmap prioritization.
• Continuously monitor competitive partnerships and market signals to adjust strategy dynamically.
• Innovation & Thought Leadership
• Identify opportunities for ecosystem-led innovation (joint product features, bundled SaaS offerings, API marketplaces, vertical-specific solutions).
• Stay current on SaaS distribution models, cloud provider ecosystems (AWS, Azure, GCP), and emerging partnership trends (AI/ML, cybersecurity, data exchange platforms).
• Recommend strategic experiments (pilot projects, POCs) to test new collaboration opportunities.

Qualifications

• Education & Languages
• Bachelor's degree in
  Business Administration, Marketing, Computer Science, or Information Systems
  .
• Master's degree (MBA or MSc in Technology Management) is a strong plus.
• Fluency in
  English
  required; proficiency in
  Arabic, French, or another global business language
  is an advantage.
• Professional Experience
• 3–6 years of experience in
  strategic partnerships, business development, or ecosystem management
  within a SaaS, enterprise software, or technology company.
• Proven track record of
  structuring and executing technology partnerships
  , including integrations, channel agreements, and enterprise alliances.
• Demonstrated experience collaborating with
  product/engineering teams
  on technical integrations and
  sales/marketing teams
  on GTM partnerships.
• Familiarity with SaaS KPIs (ARR, MRR, churn, CAC, LTV) and how partnerships drive financial impact.
• Skills & Tools
• Strong negotiation, analytical, and stakeholder management skills.
• Ability to interpret complex legal/commercial terms and translate them into actionable business frameworks.
• Proficiency in
  Microsoft Office Suite, Google Workspace, and CRM/Partnership tools
  (Salesforce, HubSpot, PartnerStack, Crossbeam).
• Comfortable using
  data analysis tools
  (Excel, SQL, Tableau, or Power BI) to evaluate partnership performance.
• Knowledge of
  API ecosystems, SaaS integration frameworks, and cloud environments
  is highly desirable.
• Soft Skills
• Excellent written and verbal communication skills with the ability to present to executive-level stakeholders.
• Highly organized with strong project management skills, able to manage multiple partnerships simultaneously.
• Entrepreneurial mindset with the ability to spot opportunities and take initiative in a fast-paced, global SaaS environment.

What We Offer

• Exposure to
  cutting-edge SaaS partnerships
  across cloud, enterprise, and digital ecosystems.
• The chance to shape how the company builds and scales its
  partner ecosystem globally
  .
• A collaborative environment working alongside product managers, engineers, data scientists, and senior executives.
• Competitive salary, performance-based incentives, and career growth opportunities.

Join Us
At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose
The Strategic Partnerships Sr. Lead is responsible for building an ecosystem for Solutions providers and manage the business relationship & agreements with them to work with Vodafone solutions team. Offering an end-to-end service portfolio supporting Vodafone in their digital transformation journey.

Job Profile

• Grow SME solutions through partnering with SME solutions providers
• Reach out for relevant Strategic partners who would be key for solutions growth
• Build business plans strategic partner
• Leverage Vodafone Group agreements & strategic partners and implement local agreement to get the maximum benefit for Egypt's team
• Drive performance management of partners through monthly/quarterly reviews to review overall business performance and to measure against partners' agreed business plan
• Consistently work with stakeholders to develop solutions strategies and provide partner solutions that are market competitive
• Execute the engagement process completely and ensure audit ability
• Support on working with different stakeholders to finalize the contractual agreements of new Strategic partners

Competencies And Qualifications
Core competencies, knowledge and experience:

• Excellent communication and negotiation skills
• Evidence of Use Conflicts for Constructive Change
• Customer-orientated and innovative approach to service design and delivery and result orientated
• Must have a solid understanding of marketing programs, events, and promotions, as well as experience in developing partner marketing plans
• Hands-on, self-directed executive who plans, prepares & executes professionally

Must have technical / professional qualifications:

• 3-6 years of ICT experience
• Solid IT offering background preferably with technical education
• Digital Solutions, SaaS, Hosting, Connectivity, Big data & analytics, IoT and professional services knowledge
• Hands-on General IT experience is a must
• A Commercial experience is an asset
• Professional knowledge about Partner and business development
• Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations and agencies
• Ability to communicate with C-Level at partners' side
• Ability to manage team, contracted staff, partnerships and relationships
• Strong time management skills and motivation – ability to work to deadlines and under pressure
• Understanding of revenue reporting needs and effective data & information management issues
• Experience in working with budgets and financial systems
• Ability to work and contribute effectively to a team
• Commitment to own personal professional development
• Experience of assessing and/or evaluating individuals and projects

Not a perfect fit?
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who We Are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.

Together we can.

Job Title: Customer Relationship Management (CRM) Executive – Remotely

Objective:

Support customer retention and growth by effectively managing and optimizing the CRM platform, driving data-based decisions, and coordinating customer-centric campaigns.

Key Responsibilities:

• Manage and optimize the CRM system to ensure accurate, up-to-date client data.
• Segment customers and build targeted communication workflows.
• Monitor and analyze customer behavior to identify retention and upsell opportunities.
• Coordinate with sales, marketing, and customer support teams to deliver a seamless and personalized customer journey.
• Execute and track CRM campaigns (emails, SMS, push notifications, etc.)
• Prepare regular reports on KPIs such as engagement, churn rate, and conversion.
• Provide insights and recommendations based on data analysis to support business decisions.

Requirements:

• Proven experience in a CRM role using tools such as Zoho CRM.
• Strong analytical skills and a data-driven mindset.
• Solid understanding of customer lifecycle management and customer segmentation.
• Familiarity with CRM automation and email marketing tools.
• Excellent communication, coordination, and problem-solving skills.
• High attention to detail and ability to work collaboratively with cross-functional teams.
• Self-motivated and able to work independently in a remote environment.
• Comfortable using online collaboration tools (e.g., Zoom, Asana).

Opportunities:

This role offers the opportunity to join a dynamic team and work in an environment that fosters professional development and personal growth.

Salary offered: 300 USD/ month + Bonus

How to Apply:

Please send your CV along with a cover letter highlighting your suitability for the role to

Company Description

Al Shal Automotive, founded in 1978 by Yousef Al Shal in Tanta, now operates from both Tanta and Cairo. The company is an authorized 3S business for Chevrolet and MG, as well as Eurorepar and Peugeot. Al Shal Automotive is known for its reliable automotive services and dedicated customer care.

Role Description

This is a full-time, on-site role for a Customer Relationship Management (CRM) Specialist located in Cairo. The CRM Specialist will be responsible for managing customer relationships, analyzing customer data, and working closely with the sales and project management teams. Daily tasks will include improving customer retention, addressing customer inquiries and issues, and implementing CRM strategies to drive sales growth.

Qualifications

• Proficiency in Customer Relationship Management (CRM) and Sales skills
• Strong Analytical Skills for data interpretation and decision-making
• Excellent Communication skills for dealing with customers and sales teams
• Project Management skills for coordinating CRM-related projects
• Ability to work independently and thrive in an on-site environment
• Bachelor's degree in a suitable field,
• Knowledge in the automotive industry is preferred

The CRM role is responsible for managing customer relationships through effective use of CRM systems and tools. This position ensures accurate data collection, smooth system operations, and strategic use of customer insights to enhance engagement, improve customer experience, and know about Backend & websites dashboard.

Responsibilities:

• Manage day-to-day operations of the CRM system and ensure data accuracy.
• Support customer segmentation, targeting, and personalization for campaigns.
• Execute and monitor email/SMS/push campaigns through the CRM platform.
• Track and analyze customer engagement metrics, providing actionable insights.
• Cooperate with marketing and sales teams to align CRM campaigns with business goals.
• Assist in developing loyalty and retention programs.

Qualifications:

• Bachelor's degree in
  Computer Science,

or a related field.
- 1–2 years of experience in CRM, customer engagement, digital marketing, or database management.
- Previous experience with CRM systems (e.g., Salesforce, HubSpot, Zoho) is required.
- Experience in campaign management and customer lifecycle is a plus.

Technical Skills:

• Strong knowledge of CRM tools, email marketing platforms, and customer data segmentation.
• Basic understanding of HTML/CSS for email templates is a plus.
• Proficiency in Microsoft Excel/Google Sheets for reporting and analysis.
• Familiarity with marketing automation and analytics tools (Google Analytics, etc.).

Company Description

Power Lube is an authorized distributor of ExxonMobil products in Egypt with over 34 years of experience in engine and industrial lubricants. We provide a full range of high-performance Mobil lubricants, and offer a range of lubricant-related services including oil monitoring, storage solutions, surveys and training. Our dedicated team of sales and technical support people offers solutions and ideas to solve many lubrication problems.

Job Summary:

We are seeking a highly organized and data-driven CRM Manager to lead our customer relationship management initiatives. You will be responsible for developing and executing strategies that enhance customer retention, loyalty, and lifetime value through personalized and automated communication across various channels (email, SMS, push, etc.). The ideal candidate has strong analytical skills, a deep understanding of CRM tools and segmentation, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Develop and implement CRM strategies to increase customer engagement, retention, and reactivation.

• Manage CRM platforms (e.g., Salesforce, HubSpot, Klaviyo) to execute segmented and personalized campaigns.

• Analyze customer data and behavior to identify trends and opportunities for growth.

• Collaborate with Marketing, Sales, and Product teams to align CRM initiatives with overall business goals.

• Create, manage, and optimize automated customer journeys and lifecycle campaigns.

• Monitor and report on CRM KPIs including open rates, CTR, retention, churn, and customer lifetime value.

• Ensure data hygiene and compliance with privacy regulations (e.g., GDPR, CCPA).

• Test, learn, and iterate campaigns using A/B testing and other performance analysis techniques.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.

• 3+ years of experience in CRM, email marketing, or customer lifecycle management.

• Proficient with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo, Klaviyo).

• Strong analytical skills and experience with tools like Excel, Google Analytics, or BI dashboards.

• Excellent communication and project management skills.

• Knowledge of customer segmentation, personalization, and retention strategies.

Job Benefits:

• Net Salary

• Mobile allowance

• Medical and Social insurance

Job Location:

Plot NO.4 , Block 231 area B - C , Obour City.

Working Hours:

• 9:00am – 5:00pm

Interested candidates, kindly send your updated CV to

and mention the job title in the subject line of your email

• For more information please contact us

Description

• Must act as a technical expert for all CRM projects, including migrations, customizations, and implementations
• Must be prepared to handle projects of varying complexity levels, from intricate customizations to backend/UI development
• Should maintain regular communication with enterprise architecture, suppliers, business intelligence, and application development teams
• Experience in Dynamics CRM Development.
• Experience in building custom screens, Dynamic CRM forms along with views.
• Experience in reports and workflows around the client requirements for an interface.
• Must ensure a clear understanding of requirements before initiating work

Requirements

• Bachelor's degree in Computer Science or a related field
• Proven experience at least 3 years in developing and maintaining CRM systems
• Familiarity with CRM software platforms such as Salesforce, Microsoft Dynamics and Creatio
• Strong programming skills in languages such as .Net, JavaScript, C# , SQL Server
• Ability to work collaboratively with cross-functional teams and stakeholders
• Good communication skills

Good To Have are big plus: -

* OutSystems

* DotNet Core 8 & Framework

* C#

* SQL Server

* ORM ( EFCore - Dapper )

* JWT

* Design Pattern

* Software Architecture like ( Microservices )

* JWT

* Logging

* ApiGateways

* Caching ( Memory - Distributed )

* Message Queue

* Background Jobs

* Familiarity with containerization and orchestration technologies like Docker and Kubernetes.

Company Description

Pharmacon is a Germany-Egyptian pharmaceutical company dedicated to promoting high-quality products in the Egyptian market. Founded in 2004, Pharmacon aims to improve the health of Egyptian patients by providing alternative medical solutions and addressing gaps in the pharma market. We offer a unique portfolio of high-standard European sources across various therapeutic areas, focusing on safety, efficacy, and competitive pricing. Our mission is to enhance the quality of life through affordable pharmaceutical solutions and to develop high-caliber employees who share our values. Our vision is to expand our presence and become a top player in the Egyptian pharmaceutical market.

Role Description

This is a full-time on-site role for a Customer Relationship Management Manager located in Cairo, Egypt. The CRM Manager will be responsible for managing and analyzing customer interactions, developing CRM strategies, overseeing project management, and ensuring customer satisfaction. The role involves working closely with sales and marketing teams to identify market segments and improve sales processes. Daily tasks include data analysis, communication with clients, and implementation of CRM software solutions.

Qualifications

• Possess Analytical Skills and Market Segmentation abilities
• Strong Communication and Sales skills
• Experience in Project Management
• Excellent problem-solving and organizational skills
• Ability to work collaboratively with cross-functional teams
• Relevant experience in the pharmaceutical industry is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field

Company Description

Hometown Developments was established by Eng. Dia El Din Faraj Khalil, who has successfully completed over 15 major projects in New Cairo. With significant investments in the spinning and weaving sector, the company contributes to the Egyptian labor market with over 5000 employees. Hometown Developments is committed to advancing the Egyptian economic sector and fulfilling its national duty, especially following recent economic challenges.

Key Responsibilities: -

1. Client Communication:

2. Serve as the first point of contact for client inquiries via phone, email, WhatsApp, and in-person visits.

3. Provide accurate information regarding properties, contracts, resale processes, and company services.

4. Database Management:

5. Update and maintain customer records in CRM systems or internal databases.

6. Ensure accuracy of client information for sales, resale, and after-sales support.

7. Resale & Sales Support:

8. Coordinate resale requests, follow up on resale contracts, and ensure proper documentation & call the clients to provide them with new launched and collect referrals.

9. Issue Resolution:

10. Handle client complaints, concerns and requests professionally and efficiently.

11. Coordinate with internal departments (sales, legal, collection, Ops & finance) to resolve issues in a timely manner and stick to the SLA.

12. Follow-up and Feedback:

13. Conduct follow-up calls with clients to ensure satisfaction and collect feedback via the HT survey link.

14. Help improve service quality based on client input.

15. Reporting & Documentation:

16. Document service requests, complaints, and resolutions for internal tracking and scan and save them at the client`s file.

17. Collaboration:

18. Work closely with sales, operations, and property management teams to ensure seamless client service.

19. Support marketing events, handover processes, and client meetings when needed.

20. Job Requirements:

21. Experience:
22. Minimum of a year experience in a client relations role in the real estate sector.
23. Skills:
24. Strong interpersonal and negotiation skills.
25. Proficient in CRM systems and Microsoft Office (Word, Excel, Outlook).
26. Ability to multitask, stay organized and work under pressure.
27. Problem-solving mindset and attention to detail.
28. Knowledge of real estate processes (resale, handover, registration)
29. Professional appearance and customer-oriented attitude and Flexibility to work evenings or weekends if needed.