941 Outbound Calls jobs in Egypt

This is HR Menna from Intelcia hiring team.*

⁠ ⁠alary 19k and can go up to 25K per month *

Net Basic 14k (10k basic+4k transportation allowance besides the transportation)

KPIS 100 Dollars*

Incentives (7 to 14$ per closed deal)

Paid Training on the basic (10k)

Social and medical insurance.

with the below description, conditions, and requirements:

Description:

Customer Service Representative

Providing technical support or helping with billing queries for customers in the United States of America.

( Optimum Account*)

Conditions:

Work is from the office which is located in Cairo, sheikh Zayed next to WOC or Alex, Borg Elarab ( Silicon Valley ), Or Maadi , Technology Park

Rotational shifts and offs - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and your days off )

9 working hours including a 1-hour break

Transportation is provided with many pickup points for boys and (door-to-door) for girls.

( Graduates ) are welcome to apply

We have shifts from and to (3pm-12am / 4pm-1am /8pm -5 am/ 10pm-7am)

Requirement*:

Fluency in English

Egyptians

Age between years

If you are interested please send me a voice note introducing yourself in 1-2 minutes on this number

Job Types: Full-time, Part-time

Pay: E£19, E£30,000.00 per month

Company Description

COB Solution empowers medical providers with efficient operations, optimized workflows, and innovative solutions to enhance patient care and accelerate growth. We focus on creating seamless experiences for healthcare providers, ensuring that their administrative processes are streamlined and effective. Our dedication to innovation and excellence makes us a leader in the industry, committed to supporting medical professionals in delivering high-quality care. Join us to be a part of a company that values efficiency and growth in the healthcare sector.

Role Description

This is a full-time on-site role for a Call Center Customer Service Representative located in Qesm El Maadi. The Call Center Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Daily tasks include managing inbound and outbound calls, providing accurate information about products and services, handling complaints, and maintaining a high level of customer service. The representative will work closely with other team members to ensure that all customer needs are met promptly and efficiently.

Qualifications

• Customer Service, Customer Satisfaction, and Customer Experience skills
• Experience with Customer Support and Customer Service Representatives
• Excellent communication and problem-solving skills
• Ability to work effectively in a team environment and handle multiple tasks
• Proficiency in using customer service software and tools
• Bachelor's degree in a relevant field is preferred
• Previous experience in a similar role is an advantage

Position: Customer Service Representative – Medical Account

Location: Sheikh Zayed City

Job Type: Full-Time

What You'll Need to Join Us:

Fluent English speakers (B2 – C1 level)

Willing to work rotational shifts

Comfortable with on-site work at our location

Ready To Start (RTS) immediately

University graduates only

At least 6 months of experience in customer service

Why You'll Love Working With Us:

Competitive salary

2 days off rotational

Social & medical insurance

24/7 transportation provided

Door-to-door transportation for girls starting from 10 PM

Promotion opportunities after just 3 months

Don't miss your chance to grow with us – Apply now and send me onWA and be part of something meaningful from Day 1

‎فرصة للشباب الخريجين

‎كول سنتر عربي في أكبر شركات الاتصالات)

‎- يومين اجازة في الاسبوع

‎- ⁠أمين طب اجتماعي

‎- ⁠تدر مدفوع الاج /p>

‎-مرتب: 65

وكيشن: أبراج النيل سيتي-التحرير

‎تقديم

90‎ابعت الس الذات

يه

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate

We're looking for a Customer Service & Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services

Responsibilities:

• Communicate with clients via phone and WhatsApp.
• Provide information about products and training courses.
• Follow up with customers after purchase or booking to ensure satisfaction.
• Achieve monthly sales targets.

Work Details:

• Remote position (work from home)
• Shift-based schedule (morning/evening shifts)

Requirements:

• Excellent communication skills and a polite, professional attitude.
• Experience in customer service or sales (preferably in beauty or cosmetics).
• Good knowledge of WhatsApp, CRM tools, and spreadsheets.
• Punctual, organized, and team-oriented.

Job Type: Full-time

Pay: E£10, E£15,000.00 per month

Company Description

RAYA Customer Experience provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from competitive and highly skilled labor markets, RAYA CX offers an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Role Description

This is a full-time on-site role for a Customer Service Team Leader located in Cairo, Egypt. The Customer Service Team Leader will oversee the daily operations of the customer service team, ensuring customer satisfaction and consistent service delivery. Responsibilities include managing the team's performance, providing support and training, handling escalated issues, and maintaining effective communication with clients and team members. The role involves scheduling, reporting, and implementing strategies to enhance the overall customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Customer Service Management and Communication skills
• Proven leadership and team management experience
• Excellent problem-solving and decision-making skills
• Strong organizational and multitasking abilities
• Fluent in English (additional languages are a plus)
• Previous experience in a customer service role is preferred
• Bachelor's degree in Business Administration, Management, or related field

We're hiring Customer Service Agent

Morning shifts (last shift ends at 7)

Fixed Days off

Social & Medical insurance

Net salary: 14,000

Requirements:

• English level B2 / C1

• Previous experience in customer service

Location: Abbasya