99 Order Taking jobs in Egypt
Sales Support Specialist
Giza
Iron Mountain
Posted 2 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain **French speaking Sales Support Specialists** to support our commercial teams across various stages of the opportunity life cycle. This role is critical in enabling revenue generation by providing high-quality support on non-sales activities, ensuring deal accuracy, and transforming complex data into actionable insights. The ideal candidate will be detail-oriented, analytical, and highly collaborative-helping streamline processes, improve efficiency, and act as a trusted partner to internal stakeholders worldwide.
**Your role in our mission**
+ Create, review, and manage complex **pricing models, quotes, and contract documentation** , ensuring accuracy and completeness.
+ Support **deal desk operations** , enabling smooth progression of opportunities through governance workflows and approval stages.
+ Coordinate contract execution through e-signature platforms and oversee progression of complex opportunities.
+ Consolidate, analyze, and interpret **sales, pricing, and customer data** across multiple platforms to produce actionable insights and recommendations.
+ Develop and deliver reports, presentations, and metrics dashboards to track SLAs, deal progress, and pricing performance.
+ Provide support for compliance-related activities, including due diligence, security questionnaires, and quality assurance documentation.
+ Collaborate with sales, account management, and country teams to **improve processes, resolve bottlenecks, and support training initiatives** .
**Valued skills and experience**
+ Bachelor's degree in Business, Economics, Finance, or a related field is preferred.
+ Several years' experience in **sales support, commercial operations, deal desk, or global bid management** , ideally within a multinational or matrixed organization.
+ **Hands-on pricing experience** or strong commercial acumen; equally valuable are candidates with deep **process, governance, or workflow experience** who can drive operational excellence.
+ **Excel / Google Sheets expertise is mandatory** (advanced formulas, pivot tables, modeling, and data analysis). Ability to quickly learn and master new tools and systems is required.
+ Experience with **CRM systems such as Salesforce** ; ability to manage pipeline stages, workflows, and governance processes effectively.
+ Strong data interpretation skills: able to consolidate large data sets, extract trends, and provide actionable insights that drive pricing and sales performance.
+ Proven ability to produce highly accurate and complete documentation, including pricing models, contracts, and compliance questionnaires, under tight deadlines and multiple concurrent SLAs.
+ **Fluency in English is essential**
+ Excellent communication skills, with the ability to engage and influence stakeholders across sales, finance, and commercial operations.
+ Strong time management, prioritization, and multitasking abilities; must be comfortable balancing shifting priorities and managing multiple complex projects simultaneously in a fast-paced environment.
**Discover what we offer**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
#LI-Remote
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091584
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain **French speaking Sales Support Specialists** to support our commercial teams across various stages of the opportunity life cycle. This role is critical in enabling revenue generation by providing high-quality support on non-sales activities, ensuring deal accuracy, and transforming complex data into actionable insights. The ideal candidate will be detail-oriented, analytical, and highly collaborative-helping streamline processes, improve efficiency, and act as a trusted partner to internal stakeholders worldwide.
**Your role in our mission**
+ Create, review, and manage complex **pricing models, quotes, and contract documentation** , ensuring accuracy and completeness.
+ Support **deal desk operations** , enabling smooth progression of opportunities through governance workflows and approval stages.
+ Coordinate contract execution through e-signature platforms and oversee progression of complex opportunities.
+ Consolidate, analyze, and interpret **sales, pricing, and customer data** across multiple platforms to produce actionable insights and recommendations.
+ Develop and deliver reports, presentations, and metrics dashboards to track SLAs, deal progress, and pricing performance.
+ Provide support for compliance-related activities, including due diligence, security questionnaires, and quality assurance documentation.
+ Collaborate with sales, account management, and country teams to **improve processes, resolve bottlenecks, and support training initiatives** .
**Valued skills and experience**
+ Bachelor's degree in Business, Economics, Finance, or a related field is preferred.
+ Several years' experience in **sales support, commercial operations, deal desk, or global bid management** , ideally within a multinational or matrixed organization.
+ **Hands-on pricing experience** or strong commercial acumen; equally valuable are candidates with deep **process, governance, or workflow experience** who can drive operational excellence.
+ **Excel / Google Sheets expertise is mandatory** (advanced formulas, pivot tables, modeling, and data analysis). Ability to quickly learn and master new tools and systems is required.
+ Experience with **CRM systems such as Salesforce** ; ability to manage pipeline stages, workflows, and governance processes effectively.
+ Strong data interpretation skills: able to consolidate large data sets, extract trends, and provide actionable insights that drive pricing and sales performance.
+ Proven ability to produce highly accurate and complete documentation, including pricing models, contracts, and compliance questionnaires, under tight deadlines and multiple concurrent SLAs.
+ **Fluency in English is essential**
+ Excellent communication skills, with the ability to engage and influence stakeholders across sales, finance, and commercial operations.
+ Strong time management, prioritization, and multitasking abilities; must be comfortable balancing shifting priorities and managing multiple complex projects simultaneously in a fast-paced environment.
**Discover what we offer**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
#LI-Remote
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091584
This advertiser has chosen not to accept applicants from your region.
0
Sales Support Specialist
Cairo, Al Qahirah
Nestle
Posted today
Job Viewed
Job Description
**Position Snapshot**:
Location: Cairo City, Egypt
Company: Nestlé Business Services.
Full-time
**Position Summary**:
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
This Position requires providing and managing POS material, maximizing the sales results by using an appropriate portfolio and effective supporting and promotion activities
**A day in the life of.**:
- To search for, identify and effectively use new sales opportunities based on the information about the market, customers, products, and competition. To compose channel strategies based on the data acquired and to participate on composing strategies for product groups’ sales.
- To plan effective promotion activities that support delivering of OP and are in line with marketing framework.Evaluate them afterwards. To regularly record and control spending of TTS resources (budget assigned for TP only).
- To actively collaborate on formation of action plan and on optimisation of products range.
- To closely collaborate and communicate with the members of sales team, marketing team, and other departments. To coordinate cooperation between sales representatives and customers on realization of promotions.
- To prepare “talor-made” offers for important customers, together with FWM, KAM and WSS specialist
- To propose, prepare and manage demonstrations for customers of Culinary NP.
- To produce accurate sales forecasts, in collaboration with other managers and team specialists, of common sales, sales of new products, promotions, and limited editions.
- To create and manage POS material for sales team’s needs (analyzing and managing of support material’s stock, ensuring its effective distribution, managing of budget for transport and storage, collaboration with suppliers in close cooperation with purchasing department)- To create and to be responsible for realization of orders of division Culinary NP in S.A.P.
**What will make you successful**:
- 1-2 years of experience
- Good communication skills.
- Hight Analytical skills.
- Proactiveness towards customers and colleagues.
- Good presentation skills.
**Benefits**:
Location: Cairo City, Egypt
Company: Nestlé Business Services.
Full-time
**Position Summary**:
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
This Position requires providing and managing POS material, maximizing the sales results by using an appropriate portfolio and effective supporting and promotion activities
**A day in the life of.**:
- To search for, identify and effectively use new sales opportunities based on the information about the market, customers, products, and competition. To compose channel strategies based on the data acquired and to participate on composing strategies for product groups’ sales.
- To plan effective promotion activities that support delivering of OP and are in line with marketing framework.Evaluate them afterwards. To regularly record and control spending of TTS resources (budget assigned for TP only).
- To actively collaborate on formation of action plan and on optimisation of products range.
- To closely collaborate and communicate with the members of sales team, marketing team, and other departments. To coordinate cooperation between sales representatives and customers on realization of promotions.
- To prepare “talor-made” offers for important customers, together with FWM, KAM and WSS specialist
- To propose, prepare and manage demonstrations for customers of Culinary NP.
- To produce accurate sales forecasts, in collaboration with other managers and team specialists, of common sales, sales of new products, promotions, and limited editions.
- To create and manage POS material for sales team’s needs (analyzing and managing of support material’s stock, ensuring its effective distribution, managing of budget for transport and storage, collaboration with suppliers in close cooperation with purchasing department)- To create and to be responsible for realization of orders of division Culinary NP in S.A.P.
**What will make you successful**:
- 1-2 years of experience
- Good communication skills.
- Hight Analytical skills.
- Proactiveness towards customers and colleagues.
- Good presentation skills.
**Benefits**:
This advertiser has chosen not to accept applicants from your region.
1
Call Center
Mansoura
StorexWeb
Posted today
Job Viewed
Job Description
**About Us**:
At StorexWeb, we are always looking to strengthen our organization by adding the best available talent to our staff. We’re seeking a **Call center** to join our team to work on a number of exciting projects.
- Promote CompactSoft software products & services via phone
- Introduce CompactSoft company profile to customers
- Identify customer software requirements
- Run a phone-based questionnaire dialog with prospects and leads
- Record prospect customer information
- Maintain database of prospects, leads and opportunities
- Evaluate prospects to be qualified into leads
- Follow up prospects and leads
- Transfer qualified leads into opportunities
- Communicate qualified opportunities to the sales department
- Achieve Telemarketing Phone Calls Targets
- Report Telemarketing Progress to Management
- Create Periodical Reports of Telemarketing Operations
**Minimum requirements**:
- Bachelor Degree Commerce or equivalent
- In-depth knowledge of the dynamics related to the management of business and production processes
- Knowledge of management software
- Good knowledge of the whole Office package (Outlook, Excel, Word, Access)
- At least 1 years of experience in a similar role.
- Fluent in Arabic, English and Italian
**Preferential skills**:
- Proven experience in a similar role with other ERP, CRM and other management software
**Personal characteristics**:
- Organization skills
- Ability to dialogue and good interpersonal skills
- Professional and personal authority, ability to work as a team and to place oneself within the company in a constructive and proactive way
- Maturity and balance in dealing with problems and situations
- Attitude to work towards objectives and progressives and propensity for continuous improvement
**Language**:
- English (required)
- Italian (required)
At StorexWeb, we are always looking to strengthen our organization by adding the best available talent to our staff. We’re seeking a **Call center** to join our team to work on a number of exciting projects.
- Promote CompactSoft software products & services via phone
- Introduce CompactSoft company profile to customers
- Identify customer software requirements
- Run a phone-based questionnaire dialog with prospects and leads
- Record prospect customer information
- Maintain database of prospects, leads and opportunities
- Evaluate prospects to be qualified into leads
- Follow up prospects and leads
- Transfer qualified leads into opportunities
- Communicate qualified opportunities to the sales department
- Achieve Telemarketing Phone Calls Targets
- Report Telemarketing Progress to Management
- Create Periodical Reports of Telemarketing Operations
**Minimum requirements**:
- Bachelor Degree Commerce or equivalent
- In-depth knowledge of the dynamics related to the management of business and production processes
- Knowledge of management software
- Good knowledge of the whole Office package (Outlook, Excel, Word, Access)
- At least 1 years of experience in a similar role.
- Fluent in Arabic, English and Italian
**Preferential skills**:
- Proven experience in a similar role with other ERP, CRM and other management software
**Personal characteristics**:
- Organization skills
- Ability to dialogue and good interpersonal skills
- Professional and personal authority, ability to work as a team and to place oneself within the company in a constructive and proactive way
- Maturity and balance in dealing with problems and situations
- Attitude to work towards objectives and progressives and propensity for continuous improvement
**Language**:
- English (required)
- Italian (required)
This advertiser has chosen not to accept applicants from your region.
2
B2B German - Sales Support Specialist
Concentrix
Posted 13 days ago
Job Viewed
Job Description
Job Title:
B2B German - Sales Support Specialist
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
+ Prepare quotes, contracts, and RFP/RFI responses
+ Maintain quote documentation with accurate pricing and configurations
+ Maintain sales demonstration tools and applications in support of sales teams
+ Work within a few sources of data/systems to produce an outcome with some variability
+ Practice a moderate level of independent judgement to make decisions
+ Develop and deliver sales presentations and/or trainings in a professional and effective manner
+ Maintain up-to-date awareness of company activities and industry trends
+ Provide consistent follow up on opportunities or inquiries
+ Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
+ Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
+ Identify and summarize moderately complex issues for management review
+ Work with teams and report directly to Support Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English, German (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
B2B German - Sales Support Specialist
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
+ Prepare quotes, contracts, and RFP/RFI responses
+ Maintain quote documentation with accurate pricing and configurations
+ Maintain sales demonstration tools and applications in support of sales teams
+ Work within a few sources of data/systems to produce an outcome with some variability
+ Practice a moderate level of independent judgement to make decisions
+ Develop and deliver sales presentations and/or trainings in a professional and effective manner
+ Maintain up-to-date awareness of company activities and industry trends
+ Provide consistent follow up on opportunities or inquiries
+ Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
+ Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
+ Identify and summarize moderately complex issues for management review
+ Work with teams and report directly to Support Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English, German (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
3
Sales Support Associate - Embaba Dc Pce
PepsiCo
Posted today
Job Viewed
Job Description
**Responsibilities**
Main Purpose
- Ensure smooth operation of the dispatch function, as well as the collection of
delivery KPIs
Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is
available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)
Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability
**Qualifications**
People management
- Numerical ability
- Planning skills
- presentation skills
Job requirements
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must.
- Driving license is a must
Main Purpose
- Ensure smooth operation of the dispatch function, as well as the collection of
delivery KPIs
Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is
available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)
Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability
**Qualifications**
People management
- Numerical ability
- Planning skills
- presentation skills
Job requirements
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must.
- Driving license is a must
This advertiser has chosen not to accept applicants from your region.
4
Sales Support Administrator- Fluent English Speaker
Guardian Glass
Posted today
Job Viewed
Job Description
**Your Job**
- Alignment with our Guardian vision and to work according to our shared Principles and values.
- Executing with Value Creation and Contribution Motivated Mindset.
**Our Team**
This role will be part of inside sales customer service team
**What You Will Do
- Daily interaction and tight cooperation with the Sales team (Outside Sales), providing "End to End" project & administrative support, working together to meet customer needs, secure Commercial Project pipeline, new business opportunities.
- Identify, monitor, and execute administrative sales activities based on Comparative advantage to support Sales team towards maximizing their Value.
- Provide innovative recommendations for continuous process improvements and challenge the current Process.
- Being Flexible to handle new Tasks and to adapt to business transformation.
**Who You Are (Basic Qualifications)**
- Bachelor's degree in business, Accounting, Finance, or another related field.
- Good spoken and written English (French, German, Polish & Spanish as third language will also be beneficial)
- Must be proactive, customer focused.
- Being good with numbers and calculations.
**What Will Put You Ahead**
- Good communication skills.
- Work Experience in Operations or Customer service will be beneficial.
- Ability to work in pressure and dynamic customer-oriented environment.
- Able to work in 10th of Ramadan city.
**Who We Are**
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
LI-MB5
- Alignment with our Guardian vision and to work according to our shared Principles and values.
- Executing with Value Creation and Contribution Motivated Mindset.
**Our Team**
This role will be part of inside sales customer service team
**What You Will Do
- Daily interaction and tight cooperation with the Sales team (Outside Sales), providing "End to End" project & administrative support, working together to meet customer needs, secure Commercial Project pipeline, new business opportunities.
- Identify, monitor, and execute administrative sales activities based on Comparative advantage to support Sales team towards maximizing their Value.
- Provide innovative recommendations for continuous process improvements and challenge the current Process.
- Being Flexible to handle new Tasks and to adapt to business transformation.
**Who You Are (Basic Qualifications)**
- Bachelor's degree in business, Accounting, Finance, or another related field.
- Good spoken and written English (French, German, Polish & Spanish as third language will also be beneficial)
- Must be proactive, customer focused.
- Being good with numbers and calculations.
**What Will Put You Ahead**
- Good communication skills.
- Work Experience in Operations or Customer service will be beneficial.
- Ability to work in pressure and dynamic customer-oriented environment.
- Able to work in 10th of Ramadan city.
**Who We Are**
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
LI-MB5
This advertiser has chosen not to accept applicants from your region.
5
Call Center Specialist
Cairo, Al Qahirah
Elite recruitment
Posted today
Job Viewed
Job Description
Multinational Company is hiring a Customer support agents
Salary up to 8K-Graduates only
Location: Smart village
English level must be excellent or fluent
Rotational shifts (Overnight)
**Job Types**: Full-time, Permanent, New grad
**Salary**: Up to E£8,000.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Shift availability:
- Overnight Shift (preferred)
- Night Shift (preferred)
Salary up to 8K-Graduates only
Location: Smart village
English level must be excellent or fluent
Rotational shifts (Overnight)
**Job Types**: Full-time, Permanent, New grad
**Salary**: Up to E£8,000.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Shift availability:
- Overnight Shift (preferred)
- Night Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Call Center Agent
Marriott Worldwide
Posted today
Job Viewed
Job Description
**Job Number** 22167700
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.
This advertiser has chosen not to accept applicants from your region.
7
Call Center Supervisor
EGBank
Posted today
Job Viewed
Job Description
**JOB PURPOSE**
Supervise a full range of call center services through the development of Service Quality Standards, manage process improvement initiatives and provision of customer centric support in order to maintain high customer satisfaction levels and support managerial decision making with required information and analysis
- **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**
- Monitor random calls to improve quality, minimize errors and track operative performance.
- Handle challenging customer complaints or enquiries to maintain high levels of customer satisfaction.
- Monitor and analyze performance metrics report in order to provide appropriate constructive feedback, maintain high service levels, and generate production efficiency.
- Monitor and complete quality reviews to ensure representatives are creating the expected customer experience through following business expectations, scripts, and best practices.
Supervise a full range of call center services through the development of Service Quality Standards, manage process improvement initiatives and provision of customer centric support in order to maintain high customer satisfaction levels and support managerial decision making with required information and analysis
- **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**
- Monitor random calls to improve quality, minimize errors and track operative performance.
- Handle challenging customer complaints or enquiries to maintain high levels of customer satisfaction.
- Monitor and analyze performance metrics report in order to provide appropriate constructive feedback, maintain high service levels, and generate production efficiency.
- Monitor and complete quality reviews to ensure representatives are creating the expected customer experience through following business expectations, scripts, and best practices.
This advertiser has chosen not to accept applicants from your region.
8
Call Center Agent
German University in Cairo
Posted today
Job Viewed
Job Description
Competencies:
Technical Knowledge; Flexibility; Concern for effectiveness; Creativity/innovation; Teamwork; Effective Communication; Concern for accuracy/details; Self-Management/Planning/Time Management; Work under pressure; Persistence; Results Driven; Problem Solving
**Job Description**:
Handle phone calls, answer incoming telephones while using computer to find requested information and help customers to solve their problems.
- Answer all incoming calls and respond to students’ requests
- Provide inquirers with accurate and complete information
- Identify, research and resolve student's issues using
the computer system
- Follow up on inquiries that are not solved immediately and contact the inquirer.
- Communicate with other departments to resolve problems regarding complains
- Transfer customers calls to appropriate staff
Job Requirements:
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High level of Communication skills
- Presentable and has self-confidence.
- Finds pleasure in fulfilling the expectations of inquirers when serving customers
Qualification:
- University Degree in any field.
- 1-3 years of experience as a call center agent
- Very good command English and Arabic is a must; any other language is a plus.
- Very good computer skills (Word, Excel etc.)
Technical Knowledge; Flexibility; Concern for effectiveness; Creativity/innovation; Teamwork; Effective Communication; Concern for accuracy/details; Self-Management/Planning/Time Management; Work under pressure; Persistence; Results Driven; Problem Solving
**Job Description**:
Handle phone calls, answer incoming telephones while using computer to find requested information and help customers to solve their problems.
- Answer all incoming calls and respond to students’ requests
- Provide inquirers with accurate and complete information
- Identify, research and resolve student's issues using
the computer system
- Follow up on inquiries that are not solved immediately and contact the inquirer.
- Communicate with other departments to resolve problems regarding complains
- Transfer customers calls to appropriate staff
Job Requirements:
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High level of Communication skills
- Presentable and has self-confidence.
- Finds pleasure in fulfilling the expectations of inquirers when serving customers
Qualification:
- University Degree in any field.
- 1-3 years of experience as a call center agent
- Very good command English and Arabic is a must; any other language is a plus.
- Very good computer skills (Word, Excel etc.)
This advertiser has chosen not to accept applicants from your region.
9