23 Operations Strategy jobs in Egypt

Royal Sky Group
, founded and owned by Mr. Ammar Omar, is a diverse company active in fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.

Role Description:

The Strategy & Operations Manager
will ensure all consultants are meeting Royal Sky standards to ensure client satisfaction through successful delivery of consulting services and projects. Analyze the organizational operation of DTC and develop strategies to improve efficiency, increase revenue, and improve resource utilization (man-hours). Evaluate the organizational structure of DTC and services offered and lead initiative to align operations with best practices within the context Royal Sky values and service delivery model.

Job Description:

Operations

• Identify and assign consultants to services and projects.
• Monitor the quality of client engagements to ensure consistency with our style and brand.
• Occasionally manage your own projects when needed on critical or highly complex projects.
• Manage and resolve conflict between the project, client, or other internal business units effectively.
• Ensure that consultants assume fiscal responsibility for projects and maintain accurate project plans that satisfy client requirements while adhering to deadlines and communicating weekly project status reports, issues, alerts, signoffs and closure to the team, and management.
• Where appropriate, actively participate in on site consulting with clients for specific project or implementations and develop written positions, reports, and other documentation pertaining to client activities.
• Strategically align our services and delivery models with best practices within the context of Royal Sky methodologies.
• Develop in-depth knowledge of our services, delivery models, and clientele persona and provide training to consultants to adapt accordingly.
• Ensure all team members are on target, on time, focused, and within budget.
• Manage internal SLAs between consultants and SMEs.

Contract Management

• Support sales personnel by assisting the sales process with appropriate input, recommendations, and support (including possible client interaction as appropriate).
• Preparing proposals and managing bids by scoping, estimating, proposing and SOW creation for new projects.
• Onboard project after contract execution and assign to consultant and/or team.
• Serve as a project manager by kicking off the project, monitoring contract delivery dates for milestones and deliverables, manpower utilization, documentation, and contract closeout.

Leadership/Performance Management

• Mentor staff in methodologies and best practices in project management to enhance project delivery.
• Yearly and periodic appraisals of team members, rewarding and motivating team members, disciplining team members, recommending appropriate mix of internal staffing.
• Motivating and energizing the team and foster a co-elevation work environment.
• Nurture the development of the staff to enhance our workforce and create clear career trajectories to all team members with clear understanding of responsibilities, accountabilities.

Client Relationship Management

• Build and maintain positive ongoing relationships with key clients.
• Identification and elimination of root causes problems with clients.
• Reach back engagement to gain feedback from clients and identify risk areas that can compromise client satisfaction.

Reporting

• Reporting deliverables will include KPI scorecards, benchmarking, and resource utilization on optimization and savings opportunities.

Job Requirements
:

• At least 4 years of full-time professional experience in the business or management consultation field.
• Professional experience excludes any and all "part-time" and " freelance" jobs.
• Proven track record in program Management, Project Management, and consulting skills.
• Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.
• Proficient in MS office, especially excel.
• Tech savvy. Able to adapt to new tools and systems.
• WHY JOIN US?
• Highly Competitive Salary
• Annual Bonus
• Private Medical Insurance
• Social Insurance

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.

Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).

We are a small but strong team of 160 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented Business Operations Manager to help spearhead the overall look and feel of our features and services.

As a Business Operations Manager, your primary responsibility will be to develop and maintain strategic relationships with our local EORs in the Africa region, ensuring exceptional service delivery and therefore maximizing value for our clients. You will work closely with cross-functional teams at RemoFirst, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies, and RemoFirst internal initiatives to drive overall business growth.

• • Create & optimize the processes within the Operations Department.
• Create & monitor performance metrics
• Improve the onboarding of the stakeholders to the platform.
• Ensure that all of the stakeholders use the platform efficiently.
• Constantly monitor efficiency within the department and develop ways to make them more effective.
• Close cooperation with the CS department on the day-to-day escalations.
• Oversee planning, operational systems and controls, and the organization of fiscal documentation.
• Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction.
• Work with tax calculators, country guides, and country compliance.
• Offer operational data and insights for establishing and evaluating improvement strategies and tactics.
• Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations.
• Track day-to-day escalations that arise in the operations department.
• Establish a safe, healthy, and inclusive work environment.
• The principal point of contact for external stakeholders.
• Help with employee appraisals by communicating job expectations and monitoring and reviewing job contributions.
• Analyze data and assist in predicting the company's requirements, preparing a yearly budget, and planning future spending.

• • 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space.
• 2-5 years experience in HR or employment law.
• Ability to build 0-1 process and programs.
• 1-3 years of project management experience.
• Multilingual is a plus.

Job Title:

Analyst, Business Operations

Job Description

analysis and insights

Job Summary: We are seeking a highly analytical and detail-oriented Business & Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze business processes and identify opportunities for improvement.
• Translate business needs into technical specifications and data models.
• Collect, clean, and analyze large datasets to uncover trends and insights.
• Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau).
• Conduct root cause analysis and provide actionable recommendations.
• Support strategic planning, forecasting, and performance tracking.
• Ensure data integrity and compliance with data governance standards.
• Present findings and insights to both technical and non-technical audiences.

Qualifications:

• Bachelor s degree in Business Administration, Data Science, Information Systems, or a related field.
• 3+ years of experience in business analysis, data analysis, or a similar hybrid role.
• Strong proficiency in SQL, Excel, and data visualization tools.
• Experience with statistical tools and programming languages (e.g., Python, R) is a plus.
• Excellent problem-solving, critical thinking, and communication skills.
• Ability to manage multiple projects and work cross-functionally.

Preferred Skills:

• Experience with process mapping and business process reengineering.
• Familiarity with project management methodologies (Agile, Scrum).
• Knowledge of data warehousing and ETL processes.

Job Description

Update & review FawryPay system configuration.

Monitor system behaviors against expected and identifying differences.

Handling service complaints from Internal and external parties and end customer related.

Identifying and suggesting areas of improvement.

Setting and reviewing day-to-day processes.

Leading and coordinating between external parties and internal support teams.

Investigation for discovered issues down to root-cause.

UAT acceptance and approval.

Operational KPI's & analysis reports for business needs.

Updating the system configuration.

Job Qualifications

Engineering, Computer Science, or BIS graduates. (a must)

Maximum 3 years of experience.

Worked as operation support or similar role.

Banking and credit cards experience.

Payment industry experience.

Applications support experience.

Excellent oral and written communication skills.

High self-initiative with the ability to work well within high pressure environment.

Good presentation skills.

Good Microsoft skills, especially Excel.

Business Operations Lead (Path to COO) —

About Us

Stunning is an AI-powered website & app builder that lets anyone create fully functional websites and applications using just words. Already used by thousands of creators, agencies, and businesses — we're scaling fast, but we need structure and discipline to unlock the next stage of growth.

The Role

We're looking for a
Business Operations Lead
who will work directly with the CEO to bring order, cadence, and accountability across the team. This is not a back-office admin role — you'll be at the heart of operations, building processes, managing SDRs, and making sure the company runs like clockwork.

This role has a
clear growth path into Head of Ops / COO
within 12–18 months, depending on performance.

What You'll Own

• Sales Cadence Management
  : Run daily/weekly cadences for SDRs (calls, emails, LinkedIn). Hold them accountable, review performance, and report results.
• Team Operations
  : Ensure smooth execution across content, engineering, and product teams. Run daily/weekly check-ins and track deliverables.
• Process Building
  : Create SOPs, workflows, and reporting dashboards (Google Sheets/Notion/CRM).
• Reporting
  : Deliver clear updates to the CEO — what's working, what's stuck, and what's next.
• Problem-Solving
  : Spot bottlenecks and propose solutions before they escalate.

Who You Are

• Experience in
  operations, sales ops, or project management
  (startup experience is a BIG plus).
• Strong with
  process and discipline
  — you know how to make a team stick to routines.
• Comfortable managing
  SDRs and sales cadences
  (you don't need to close deals, but you know how to drive outbound activity).
• Analytical — solid with Excel/Google Sheets, dashboards, and KPIs.
• Hands-on, proactive, and not afraid to get into the weeds.

Why Join Us

• Be part of a fast-growing AI startup with global reach.
• Fully remote, flexible hours, outcome-driven culture.
• Direct exposure to the CEO and leadership decisions.
• Growth path → prove yourself and step into COO role.

Please apply through Linkedin, we will let you the decision ASAP.

Company Description

Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

• Providing services for all Business Units (BUs) in order management (e.g., order intake, claims & query handling, contracts & promo support, customer master data, local defined tasks)
• Understanding of the whole process from order creation to invoicing
• Expertise in process mining for Standards & operative improvement of processes
• Local (Power Tools Egypt) contact person for order management topics towards the customer and PT stakeholders
• Application of all central guidelines & processes in responsible areas.
• Provide local requirements and raise topics to the regional BOP that need overarching solutions.
• Manage process of control and release via AF (Approval framework)
• ERP related tasks incl. ticket creation, roll outs support, training local associates.
• SAP Key user for Order-to-Cash in the Power Tools Division.
• Customer back-order management for all Business Units
• Gathering and vetting local (PT/CSO) business requirements for use cases in the area of responsibility.
• Operational responsible for Inbound & Outbound services of the User & Customer Care Center (UCC).
• Collaboration with Sales & Marketing develop digital sales (Outbound Sales)
• UCC Performance Tracking & Quality Management.

Qualifications

EDUCATION

• Bachelor's Degree in Business Administration / Supply Chain Management.

EXPERIENCE

• 5 years of experience

SKILLS

• Strong Knowledge in SAP
• MS Office Knowledge (Excel, PowerPoint, Word)

Additional Information

• Excellent analytical skills.
• Excellent communication skills and ability to work in teams
• Ability to work under pressure and on own initiative.
• People Management.
• Availability to travel and work extensively in the spare parts market
• Excellent negotiation skills.
• Familiar with working in a Multinational / Corporate environment.
• Solid communication skills in English (Speak / Read / Write)
• Proficiency in MS Office packages, Outlook and SAP.

Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

• Providing services for all Business Units (BUs) in order management (e.g., order intake, claims & query handling, contracts & promo support, customer master data, local defined tasks)
• Understanding of the whole process from order creation to invoicing
• Expertise in process mining for Standards & operative improvement of processes
• Local (Power Tools Egypt) contact person for order management topics towards the customer and PT stakeholders
• Application of all central guidelines & processes in responsible areas.
• Provide local requirements and raise topics to the regional BOP that need overarching solutions.
• Manage process of control and release via AF (Approval framework)
• ERP related tasks incl. ticket creation, roll outs support, training local associates.
• SAP Key user for Order-to-Cash in the Power Tools Division.
• Customer back-order management for all Business Units
• Gathering and vetting local (PT/CSO) business requirements for use cases in the area of responsibility.
• Operational responsible for Inbound & Outbound services of the User & Customer Care Center (UCC).
• Collaboration with Sales & Marketing develop digital sales (Outbound Sales)
• UCC Performance Tracking & Quality Management.

Qualifications

EDUCATION

• Bachelor's Degree in Business Administration / Supply Chain Management.

EXPERIENCE

• 5 years of experience

SKILLS

• Strong Knowledge in SAP
• MS Office Knowledge (Excel, PowerPoint, Word)

Additional Information

• Excellent analytical skills.
• Excellent communication skills and ability to work in teams
• Ability to work under pressure and on own initiative.
• People Management.
• Availability to travel and work extensively in the spare parts market
• Excellent negotiation skills.
• Familiar with working in a Multinational / Corporate environment.
• Solid communication skills in English (Speak / Read / Write)
• Proficiency in MS Office packages, Outlook and SAP.

Company Description

kuubiik is a global consulting company headquartered in Singapore, with operations in over 150 countries. We specialize in outsourcing and project-based solutions for all business functions. Our team comprises professionals from all around the world, including Asia, Europe, and the Americas. Renowned brands like Google, TikTok, AEM, HP, TELUS, MyRepublic, and SGS trust our services. We offer two outsourcing models: hourly outsourcing starting at 10 hours per month and full-time or part-time outsourcing starting from US$500 per month.

Job Title:

Business Operations Manager

Client Location:
 UK

Contract Type:
 Full-time Contract

Contract Term:
1 year, renewable

Salary:

USD 1,000 – 1,500 per month

About the Client

Our client is a modular fintech platform for the underserved. They are launching with a subscription-only credit builder and expanding into plug-and-play financial tools such as AI-powered tax assistants, micro-insurance, and wallet-ready cards. Currently at MVP stage, the company is moving fast.

This role sits at the center of product, growth, operations, and fundraising—helping the founders deliver meaningful financial tools for people overlooked by traditional banks.

Responsibilities

Company Operations

• Manage the company's operating cadence: dashboards, KPIs (activation, retention, CAC/LTV), and meeting notes.
• Set up zero-to-one processes (support, refunds, risk reviews, incident response) with clear playbooks.
• Handle vendor onboarding and procurement for data, payments, and KYC/AML tools.

Product & Customer Discovery

• Run interviews, surveys, and usability tests with target users.
• Translate insights into PRDs and experiment briefs.
• Partner with engineering to prioritize the product roadmap.
• Track and analyze funnel metrics (signup → verification → payment → bureau report).

Growth & Go-to-Market

• Build and test early growth loops: referrals, lifecycle communications, landing page tests.
• Manage lightweight marketing ops (CRM, email journeys, attribution).
• Prepare sales enablement and partner collateral.

Compliance, Risk & Partnerships

• Coordinate KYC/AML programs with advisors; maintain audit-ready documentation.
• Liaise with bureaus, open banking providers, and payment processors.
• Support risk modeling with analytics (e.g., repayment behavior, loss curves).

Finance & Fundraising

• Maintain the financial operating model (runway, unit economics, scenarios).
• Prepare investor materials, updates, and diligence data rooms.

Requirements

• 2–5+ years of experience in business operations, consulting, product ops, investment, or high-growth startup roles.
• Experience in 
  fintech
   (credit, payments, neobank, personal finance, insurance, or tax).
• Strong analytical skills: spreadsheets and basic SQL.
• Excellent communication skills (written & verbal).
• Proven ability to work independently, with a bias for action and ownership.
• High standards for ethics, privacy, and user protection.

Bonus Skills

• Familiarity with Equifax/Experian/TransUnion or other credit bureaus, open banking, and payments providers.
• Experience in compliance or policy writing (KYC/AML, complaints handling, resilience).
• Knowledge of product analytics tools (Amplitude, Mixpanel), BI tools (Looker, Metabase), or automation (Zapier, Make).
• Technical fluency (reading API docs, basic SQL, testing webhooks).

About the Role:

We are looking for a motivated and ambitious fresh graduate (or entry-level professional) to join our team as a
Business Operations Associate
. In this role, you will support different departments including
Sales, Marketing, and Operations
, while also assisting in developing and documenting Standard Operating Procedures (SOPs).

This position is perfect for someone who is eager to learn, adaptable, and passionate about business. You will receive hands-on training and guidance to grow your skills and gain a strong foundation in business operations.

Key Responsibilities:

• Assist the sales team in lead generation, client communication, and follow-ups.
• Support marketing initiatives including content preparation, social media activities, and campaign tracking.
• Contribute to daily operations and help improve efficiency across departments.
• Assist in creating, documenting, and maintaining
  SOPs
  for different business functions.
• Conduct basic market research and competitor analysis.
• Collaborate with different teams to ensure smooth workflows.
• Provide administrative and coordination support when needed.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (fresh graduates are welcome).
• Strong interest in
  business, sales, and marketing
  .
• Excellent communication and organizational skills.
• Good analytical and problem-solving skills.
• Ability to learn quickly and work in a fast-paced environment.
• Proficiency in Microsoft Office / Google Workspace tools.

What We Offer:

• Hands-on training and mentorship from experienced professionals.
• Exposure to multiple business functions (sales, marketing, operations).
• A dynamic and growth-oriented work environment.
• Opportunity to build a strong foundation for a career in business.