681 Operations jobs in Egypt

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Responsibilities

Qualifications

• Analytical Skills, Industrial Engineering, and Manufacturing Engineering skills
• Experience in process improvement and communication
• Strong ability to analyze data and identify areas of improvement
• Excellent problem-solving and decision-making abilities
• Bachelor's degree in Industrial Engineering is a must
• 1 - 2 years of experience in process management

Element Solutions Inc (NYSE: ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer's manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, and offshore energy.

Customers of our businesses use our innovation as a competitive advantage, relying on us to help them navigate in fast-paced, high-growth markets. For example, in-car technology, from infotainment to driver assistance, is accelerating the pace of new product development andautomotive markets and a deep market expertise in electronics, we sit at the intersection of this fast-growing market, changing the competitive playing field for automotive manufacturers, with a long-standing presence in.

We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

A Process Improvement Lead is responsible for driving and managing change within an organization by identifying, analyzing, and executing process improvement initiatives across IT operations, infrastructure, software development, service delivery, and support functions. This role involves collaborating with various teams, implementing strategies to enhance efficiency and effectiveness, and ensuring processes align with overall business goals.

The ideal candidate is a strong communicator with a passion for driving change, reducing waste, increasing efficiency, and improving quality through data-driven methodologies and collaboration.

If you're passionate about streamlining workflows, improving service quality, and supporting organizational change, this is an excellent opportunity to take your impact to the next level.

• Support the development and execution of IT continuous improvement strategies, ensuring alignment with organizational goals and industry best practices.
• Facilitate process mapping, root cause analysis, and solution design workshops with IT teams and cross-functional stakeholders.
• Apply Lean, Six Sigma, Agile, and/or ITIL principles to analyze workflows and identify areas for improvement in performance, cost, and quality.
• Partner with IT leadership and team leads to prioritize and implement improvement initiatives, including automation, standardization, and optimization projects.
• Monitor and report on KPIs, SLAs, and other performance metrics to measure the impact of improvement initiatives.
• Develop and maintain documentation related to process changes, SOPs, and knowledge management.
• Champion a culture of continuous improvement, innovation, and operational excellence across the IT department.
• Support change management efforts by creating communication plans, training materials, and stakeholder engagement strategies.
• Conduct post-implementation reviews to ensure sustainability and ongoing optimization of implemented solutions.
• Process Analysis and Identification:

Analyzing existing business processes to pinpoint inefficiencies, bottlenecks, and areas for improvement.

• Strategy Development and Implementation:

Developing and implementing process improvement strategies, including optimization and automation initiatives.

• Collaboration and Communication:

Working closely with cross-functional teams to drive change, facilitate workshops, and ensure effective communication of process changes.

• Performance Monitoring and Reporting:

Monitoring and reporting on the effectiveness of implemented solutions, tracking key performance indicators (KPIs), and making data-driven decisions.

• Documentation and Standardization:

Documenting new processes, maintaining process maps, and ensuring adherence to established standards.

• Change Management:

Leading and managing the change process, fostering a culture of continuous improvement, and ensuring stakeholder buy-in.

• Training and Support:

Providing training and support to staff on new processes and tools.

• 3+ years of experience in IT operations and service delivery.
• Proven experience applying Lean, Six Sigma, or similar methodologies within an IT environment.
• ITIL Foundation or higher certification
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent facilitation, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.

• Strategic and systems thinking
• Stakeholder engagement and influence
• Change leadership
• Process and performance analysis
• Risk and issue management
• Continuous learning and adaptability

As part of the IT Team, you will have .

• Opportunities for career growth, competitive compensation (competitive base salary and performance related bonus plan) and benefits packages (health, commercial insurance, PTO/Holidays, and so on).
• Innovated work environment where you will be a part of a dynamic and collaborative team.
• Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

All qualified applications will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or disability.

Outgoing, authentic, passionate and inspiring? If that's you, don't hesitate to join our team.

Envnt. is now hiring
Process Improvement and QA Lead
.

Key Responsibilities:

• Lead the design and implementation of process improvement initiatives.
• Maintain and enhance the QMS to ensure compliance with international standards.
• Conduct regular audits and assessments to identify areas for improvement.
• Collaborate with cross-functional teams to promote a culture of quality and continuous improvement.
• Analyze systematically all quality assurance findings and detect issue patterns and possible improvement opportunities to prevent issues in the future.
• Escalate quality and process compliance issues according to the defined escalation strategy.
• Report quality risks to top management.
• Prepare and present reports on quality metrics and improvement initiatives to senior management.
• Develop and deliver training programs to educate employees on company policies and processes.

Qualifications:

• Bachelor's degree in a relevant field (e.g., Engineering, Computer Science).
• Minimum of 5 to 8 years of experience in process improvement and quality assurance in software development.
• Strong knowledge of CMMI and ISO standards.
• Proven experience in leading audits and managing quality improvement projects.
• Excellent analytical, problem-solving, and communication skills.
• Evident experience of managing change.
• Helicopter view.
• Team player.

Process Improvement Engineer role will be responsible for continuous improvement by analyzing manufacturing processes and developing solutions with the on-site experts. also will monitor and report on key production-relevant figures across site and make a significant contribution to the further development of the company's culture by contributing to line team's technical mastery and understanding in process control, helping them to come up with improvement and optimization suggetions for the production process in terms of efficiency, ergonomics, safety and quality in the assigned work area

Responsibilities :

• In coordination with Production Lead; she/he has to closely follow up Product manufacturing process at all stages to ensure implementation is in accordance to JTI Quality guidelines and Products made meet current JTI specifications.
• Responsible to support production lead identify root cause of recurring losses, developing appropriate problem-solving strategies as well as standards in order to eliminate them and increase efficiency and sustain. In addition, responsible to reduce the waste rates for tobacco and NTMs. Collect and maintain accurate daily production data and performance analysis. She/he is responsible for all required reports to be issued in time and with correct information and visualized
• Create and maintain comprehensive process of data collection & documentation, Standard Operating Procedures (SOPs), One Point Lessons (OPLs) and 5S3R effectively and reports on improvement initiatives.
• Supporting production department in problem solving on site, include taking on the initial problem solving (IPS), unified problem solving (UPS), the standard work processes (SWP) and data analysis using appropriate data analysis tools to support building and achieving Monthly, Quarterly and annual plans.

Qualifications:

• 3-5 years of experience in manufacturing environment and knowledge in handling analysis tools and the processing & evaluation of large amounts of data
• Bachelor of Engineering (preferably in Mechanical, Industrial, Electronics or Mechatronics
• Strong technical knowledge in production processes and manufacturing concepts (IWS, Lean Manufacturing, Kaizen, TPM, and 5S3R), adequate Tobacco industry knowledge, good knowledge in MS Office applications (Excel, Word & PowerPoint) and ideally experianced in SAP, excellent communication and interpersonal skills, leadership skills (Decision-making, motivation and goal-setting) and strong problem-solving skills.

Company Description

Premier Group, established in 1990 in Egypt, is a diversified businesses group, employing thousands of Egyptians, the company operates nationwide across several industries. Our companies specialize in HR Solutions, Logistics, Customs Clearance & Brokerage, Freight Solutions, Air Cargo Terminals, Mobility Solutions, Food & Beverage, and Office Spaces & Asset Management.

Reporting to:
 Group CEO

Location:
 Cairo, Egypt

Department:
 Group Operations / Business Excellence

Employment Type:
 Full-Time

Job Purpose:

The Group Process Improvement Supervisor is responsible for leading process optimization initiatives across all PG companies. This role focuses on improving workflows, enhancing operational efficiency, and fostering a culture of continuous improvement. In addition to managing a team, the role includes conflict resolution across process-related issues and delivering leadership training to empower teams and sustain improvement efforts.

Key Responsibilities:

Process Analysis & Optimization:

• Evaluate and map existing workflows across departments and subsidiaries.
• Identify inefficiencies, redundancies, and improvement opportunities.
• Design and implement optimized processes using Lean, Six Sigma, or other methodologies.

Team Leadership & Development:

• Lead, coach, and develop a team of process analysts or coordinators.
• Assign responsibilities, monitor performance, and provide ongoing support.
• Foster a collaborative and high-performance team culture.

Conflict Resolution:

• Act as a mediator in resolving process-related conflicts between departments or teams.
• Facilitate discussions to align stakeholders on process changes and priorities.
• Implement structured problem-solving approaches to address resistance or disputes.
• Promote transparency and trust in cross-functional collaboration.

Leadership Training & Capability Building:

• Design and deliver training programs focused on leadership in process improvement, change management, and operational excellence.
• Equip managers and team leaders with tools to lead improvement initiatives within their functions.
• Promote a mindset of ownership, accountability, and continuous learning across PG companies.

Project Management & Execution:

• Manage multiple process improvement projects across group companies.
• Define project scope, timelines, KPIs, and ensure successful execution.
• Track progress and report outcomes to senior leadership.

Stakeholder Engagement & Change Management:

• Collaborate with business unit leaders to understand operational challenges.
• Facilitate workshops and training sessions to engage stakeholders.
• Support change management efforts to ensure smooth implementation and adoption.

Performance Monitoring & Reporting:

• Establish metrics and dashboards to monitor process performance.
• Conduct post-implementation reviews and continuous monitoring.
• Prepare and present reports to executive leadership.

Standardization & Best Practices:

• Promote SOPs and process standardization across PG companies.
• Benchmark internal processes against industry best practices.
• Align process improvements with digital transformation initiatives.

Qualifications & Experience:

• Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or related field.
• Lean Six Sigma certification (Green Belt or higher) is highly desirable.
• Minimum of 5-7 years of experience in process improvement, with at least 2 years in a supervisory role.
• Experience in conflict resolution and leadership development is a strong advantage.
• Strong analytical, facilitation, and project management skills.
• Proficiency in process mapping tools and project management software.

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.

Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).

We are a small but strong team of 160 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented Business Operations Manager to help spearhead the overall look and feel of our features and services.

As a Business Operations Manager, your primary responsibility will be to develop and maintain strategic relationships with our local EORs in the Africa region, ensuring exceptional service delivery and therefore maximizing value for our clients. You will work closely with cross-functional teams at RemoFirst, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies, and RemoFirst internal initiatives to drive overall business growth.

• • Create & optimize the processes within the Operations Department.
• Create & monitor performance metrics
• Improve the onboarding of the stakeholders to the platform.
• Ensure that all of the stakeholders use the platform efficiently.
• Constantly monitor efficiency within the department and develop ways to make them more effective.
• Close cooperation with the CS department on the day-to-day escalations.
• Oversee planning, operational systems and controls, and the organization of fiscal documentation.
• Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction.
• Work with tax calculators, country guides, and country compliance.
• Offer operational data and insights for establishing and evaluating improvement strategies and tactics.
• Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations.
• Track day-to-day escalations that arise in the operations department.
• Establish a safe, healthy, and inclusive work environment.
• The principal point of contact for external stakeholders.
• Help with employee appraisals by communicating job expectations and monitoring and reviewing job contributions.
• Analyze data and assist in predicting the company's requirements, preparing a yearly budget, and planning future spending.

• • 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space.
• 2-5 years experience in HR or employment law.
• Ability to build 0-1 process and programs.
• 1-3 years of project management experience.
• Multilingual is a plus.

Company Description

kuubiik is a global consulting company headquartered in Singapore, with operations in over 150 countries. We specialize in outsourcing and project-based solutions for all business functions. Our team comprises professionals from all around the world, including Asia, Europe, and the Americas. Renowned brands like Google, TikTok, AEM, HP, TELUS, MyRepublic, and SGS trust our services. We offer two outsourcing models: hourly outsourcing starting at 10 hours per month and full-time or part-time outsourcing starting from US$500 per month.

Job Title:

Business Operations Manager

Client Location:
 UK

Contract Type:
 Full-time Contract

Contract Term:
1 year, renewable

Salary:

USD 1,000 – 1,500 per month

About the Client

Our client is a modular fintech platform for the underserved. They are launching with a subscription-only credit builder and expanding into plug-and-play financial tools such as AI-powered tax assistants, micro-insurance, and wallet-ready cards. Currently at MVP stage, the company is moving fast.

This role sits at the center of product, growth, operations, and fundraising—helping the founders deliver meaningful financial tools for people overlooked by traditional banks.

Responsibilities

Company Operations

• Manage the company's operating cadence: dashboards, KPIs (activation, retention, CAC/LTV), and meeting notes.
• Set up zero-to-one processes (support, refunds, risk reviews, incident response) with clear playbooks.
• Handle vendor onboarding and procurement for data, payments, and KYC/AML tools.

Product & Customer Discovery

• Run interviews, surveys, and usability tests with target users.
• Translate insights into PRDs and experiment briefs.
• Partner with engineering to prioritize the product roadmap.
• Track and analyze funnel metrics (signup → verification → payment → bureau report).

Growth & Go-to-Market

• Build and test early growth loops: referrals, lifecycle communications, landing page tests.
• Manage lightweight marketing ops (CRM, email journeys, attribution).
• Prepare sales enablement and partner collateral.

Compliance, Risk & Partnerships

• Coordinate KYC/AML programs with advisors; maintain audit-ready documentation.
• Liaise with bureaus, open banking providers, and payment processors.
• Support risk modeling with analytics (e.g., repayment behavior, loss curves).

Finance & Fundraising

• Maintain the financial operating model (runway, unit economics, scenarios).
• Prepare investor materials, updates, and diligence data rooms.

Requirements

• 2–5+ years of experience in business operations, consulting, product ops, investment, or high-growth startup roles.
• Experience in 
  fintech
   (credit, payments, neobank, personal finance, insurance, or tax).
• Strong analytical skills: spreadsheets and basic SQL.
• Excellent communication skills (written & verbal).
• Proven ability to work independently, with a bias for action and ownership.
• High standards for ethics, privacy, and user protection.

Bonus Skills

• Familiarity with Equifax/Experian/TransUnion or other credit bureaus, open banking, and payments providers.
• Experience in compliance or policy writing (KYC/AML, complaints handling, resilience).
• Knowledge of product analytics tools (Amplitude, Mixpanel), BI tools (Looker, Metabase), or automation (Zapier, Make).
• Technical fluency (reading API docs, basic SQL, testing webhooks).

Job Title:

Analyst, Business Operations

Job Description

analysis and insights

Job Summary: We are seeking a highly analytical and detail-oriented Business & Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze business processes and identify opportunities for improvement.
• Translate business needs into technical specifications and data models.
• Collect, clean, and analyze large datasets to uncover trends and insights.
• Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau).
• Conduct root cause analysis and provide actionable recommendations.
• Support strategic planning, forecasting, and performance tracking.
• Ensure data integrity and compliance with data governance standards.
• Present findings and insights to both technical and non-technical audiences.

Qualifications:

• Bachelor s degree in Business Administration, Data Science, Information Systems, or a related field.
• 3+ years of experience in business analysis, data analysis, or a similar hybrid role.
• Strong proficiency in SQL, Excel, and data visualization tools.
• Experience with statistical tools and programming languages (e.g., Python, R) is a plus.
• Excellent problem-solving, critical thinking, and communication skills.
• Ability to manage multiple projects and work cross-functionally.

Preferred Skills:

• Experience with process mapping and business process reengineering.
• Familiarity with project management methodologies (Agile, Scrum).
• Knowledge of data warehousing and ETL processes.

Job Description

Update & review FawryPay system configuration.

Monitor system behaviors against expected and identifying differences.

Handling service complaints from Internal and external parties and end customer related.

Identifying and suggesting areas of improvement.

Setting and reviewing day-to-day processes.

Leading and coordinating between external parties and internal support teams.

Investigation for discovered issues down to root-cause.

UAT acceptance and approval.

Operational KPI's & analysis reports for business needs.

Updating the system configuration.

Job Qualifications

Engineering, Computer Science, or BIS graduates. (a must)

Maximum 3 years of experience.

Worked as operation support or similar role.

Banking and credit cards experience.

Payment industry experience.

Applications support experience.

Excellent oral and written communication skills.

High self-initiative with the ability to work well within high pressure environment.

Good presentation skills.

Good Microsoft skills, especially Excel.