22 Office Specialist jobs in Egypt

Company Description

Profit Sports Solutions designs, supplies, and maintains cutting-edge wellness facilities across the GCC, Africa, and USA. With trusted global brands and tailored design solutions, they deliver results from concept to completion.

Role Description

This is a full-time on-site role in Cairo for a Back Office Specialist - C01. The Back Office Specialist will be responsible for back office operations, communication, customer service, finance, and sales tasks on a daily basis.

Qualifications

• Back Office Operations and Finance skills
• Strong Communication and Customer Service skills
• Sales experience
• Attention to detail and organizational skills
• Ability to work well under pressure
• Experience working in a similar role is a plus
• Bachelor's degree in Business Administration or related field

We are hiring " Front Office Specialist "

Requirements:

• 1–3 years of experience in front office, admin, or customer service roles
• Previous experience in a healthcare field is highly preferred
• Strong organizational and communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and handle a dynamic work environment
• Flexible to work on a rotational shift basis
• High school diploma or equivalent; further education in administration or healthcare is a plus

What We Offer:

• Basic salary
• Training provided as needed
• Rotational shifts with regular time off as per company policy

Work Conditions:

• Full-time & On-site
• 8 working hours
• 2 days off
• Location: Smouha, Alexandria

#Hiring #FrontOffice #AlexandriaJobs #AdminJobs #HealthcareJobs #JobOpportunity

We are looking for a detail-oriented and reliable Backoffice Advisor to join our team . This role involves handling back-end support tasks efficiently and ensuring smooth operations without direct customer interaction.

Responsibilities:

• Process and manage data entry, reports, and documentation

• Monitor and support back-end operations

• Coordinate with internal teams to resolve discrepancies

• Ensure accuracy and confidentiality in handling information

• Deliver reports within deadlines

Requirements:

• Fluency in English (C1 level) is a must

• Previous experience in a back-office or administrative role is a plus

• Strong attention to detail and organizational skills

• Proficient in MS Office (especially Excel & Outlook)

We Offer:

• Competitive salary package - Medical insurance

• Night shift allowance - Profit share

• Opportunities for career growth

About Wego

We're on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we've imagined and created some of the most well-loved products for travelers all around the world.

Today, Wego is used by millions of people every month — people who travel for adventure, work, family, and for many other reasons. That's why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.

Team Description:

This role would sit and support our Cairo office and functions within our customer service organization

Our Customer Service team is at the heart of Wego's operations, ensuring travelers receive seamless assistance across all stages of their journey. We pride ourselves on delivering fast, reliable, and empathetic service, whether it's resolving booking issues, handling ticket modifications, or guiding customers through travel processes.

The Role:

The Office Administration Manager is responsible for overseeing and coordinating all administrative, procurement, and facility-related functions of Wego's Cairo office. This role ensures smooth day-to-day operations for the Customer Service 24/7 hub, supports staff needs, and serves as the key liaison with building management, suppliers, and external service providers.

What you will be working on:

You will manage office operations, facilities, procurement, and vendor relationships to ensure efficient functioning of the Cairo office. You will also support staff needs, coordinate with HR and Finance, and ensure compliance with corporate and legal requirements.

Manage purchasing of pantries, stationery, and supplies.

• Prepare procurement sheets, source vendors, and negotiate for cost efficiency.
• Ensure timely provision of consumables (e.g., water supply).
• Liaise with building management for repairs, maintenance, and parking.
• Manage Face ID access requests and updates with building management.
• Oversee housekeeping schedules for full CS shift coverage.
• Coordinate contractors for repairs and maintenance.
• Request PRI inbound/outbound call reports from Telecom Authority.
• Manage equipment handover during employee exits.
• Support staff inquiries on policies, insurance, and reimbursements.
• Handle legal/tax advisor documentation and requests.
• Issue employee letters (e.g., banks, visa support).
• Maintain company stamps and document authorization.
• Process daily petty cash and reconcile monthly with Finance.
• Liaise with banks for accounts, inquiries, and employee needs.
• Coordinate corporate secretarial documentation with HQ.
• Supervise runner tasks and track transportation expenses.

Skills and experience:

• Proven experience in office administration, procurement, or facilities management.
• Strong organizational and multitasking abilities.
• Excellent communication and negotiation skills with vendors and external partners.
• Proficiency in MS Office, Google Workspace, and facility management applications.
• Ability to handle confidential information with discretion.

Company Description

ARKANIA, established in 2014, is a renowned developer delivering high-quality and luxurious projects in various cities. The company focuses on maintaining excellence and luxury in all their developments.

Objective of This Role

Oversee the strategic and operational planning of the office management department to ensure effective coordination between departments, management of office resources and services, smooth workflow, and achievement of operational objectives within the allocated budget.

Responsibilities & Duties

1. Strategic Oversight and Planning:

• Establish office policies and procedures for facilities and daily operations.
• Plan the utilization of office resources ensuring efficient and cost-effective provisioning.
• Prepare and monitor annual budgets for operational expenses, supplies, and activities.
• Develop data management systems ensuring confidentiality and operational efficiency.

2. Management and Supervision:

• Supervise front office teams, ancillary services, and overall office management staff.
• Delegate tasks and ensure their timely execution.
• Monitor employee performance and provide guidance and ongoing training.

• Coordinate interdepartmental efforts to streamline daily operations.

• Organizational Communication and Coordination:

• Serve as liaison between senior management and office personnel.

• Represent the department in negotiations with vendors and external service providers.

• Collaborate with IT, HR, and procurement departments to ensure process integration.

• Procurement and Inventory Management

• Follow up on purchase requests with the procurement department and verify quantity and specifications upon receipt.

• Raise technical notes or requests for replacements in case of defects or discrepancies.
• Update inventory records in cooperation with stores and conduct periodic stocktaking.

5. Financial Auditing and Advances Management

• Approve and audit office advances and petty cash, ensuring proper settlement in accordance with procedures.

• Review invoices and contracts to ensure compliance with budgets and approved policies.

• Logistics and Maintenance

• Manage daily logistics such as receiving shipments, dispatching official mail, and equipment maintenance and transportation arrangements.

• Organize internal distribution of equipment and ensure facility readiness.
• Receive visitors and handle telephone calls according to established protocols.

7. Daily Operations Support

• Manage incoming and outgoing correspondence, organize meetings, and prepare minutes.
• Support HR in managing employee files and printing departmental documents.
• Prepare and update the daily office management report to ensure follow-up on required items.

8. Process Improvement

• Propose and implement continuous improvements to the office environment and integrate digital tools to enhance workflow (e.g., project management and asset tracking systems).

Job Requirements

Experience & Qualifications:

• Bachelor's degree in Business Administration, Information System, or a related field.
• At least 5 years proven experience as an Office Manager, Front Office Admin, Customer Service Agent or Administrative Assistant.
• Knowledge of Office Administrator responsibilities, systems and procedures.
• Hands on experience with office machines (e.g. fax machines and printers).
• Demonstrated ability to supervise and lead teams effectively.
• Familiarity with office software suites (e.g., Microsoft Office, Google Drive) and project management tools (Click Up).
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).

Skills:

• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.

Pixie Wings is a new British EYFS nursery & pre-school located in Sheikh Zayed, near Beverly Hills.

It aims to provide high-quality care and education for children aged 6 months to 4 years, with a focus on creating a supportive and nurturing environment where every child can thrive.

Job Summary:

We are looking for an enthusiastic and organized Front office and Communication Specialist to be the first point of contact for parents and visitors. In this role, you will work closely with the Nursery Manager to manage the admissions process, ensure welcome reception experience, and develop effective communication with parents and the community. This is a dynamic role that combines reception, admissions, and marketing/communications responsibilities.

Key Responsibilities:

Reception and Admission Management:

· Greet parents and visitors, providing a warm and professional welcome.

· Manage the admissions process, including receiving and processing applications, scheduling and conducting tours, and following up with parents.

· Ensure all admission documents are complete, accurate, and submitted on time.

· Maintain up-to-date records of inquiries, applications, and enrollments.

Parent & Community Communication:

· Act as the main point of contact for parents and stakeholders, handling inquiries and resolving concerns.

· Support the development and implementation of communication strategies to promote the nursery's programs (social media, email, WhatsApp groups, newsletters, website, and community outreach).

· Collaborate with staff to ensure programs and services are effectively promoted and communicated.

· Contribute creative ideas for marketing and parent engagement initiatives.

Professional Growth

· Stay updated on best practices in early childhood communication and admissions.

· Engage in ongoing professional development to strengthen skills and practices.

Requirements:

· Perfect written and spoken English.

· Skills and Ability in working with children

· Excellent communication, interpersonal, and organizational skills.

· Confidence in working with parents, staff, and vendors.

· Strong marketing and promotional abilities.

Description

The Customer Service Back Office Specialist will support CS department in back office, Credit/debit notes processing, Suppliers selection & Service providers contractual agreement focus.

Main tasks

Debit/Credit Notes processing

• Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers' 8% Parts Margin for Warranty Plus claims, Audatex Cross-Charging, Service Packages Incentive, warranty claim audit and claim processing, Dealer Bonus Pay-out. etc.)
• Issuing Debit notes for Daimler Warranty claims charge back

Operational Management Service Contracts

• Approve and Reject Contracts on Aftersales Plus
• Approve and Reject warranty Extension Exceptions
• Update numbers of sold service contracts on Oscar on Monthly basis.

Update Cost Calculation Service Contracts

• Prepare all pricing documents for warranty ad service packages
• Update prices on website

Monitoring Retail Network Performance through defined targets

• Send Service packages Penetration ratio on monthly basis to all dealers
• Send service package incentives to dealers on monthly basis
• Put incentive on sales order sheet and create sales order
• Warranty pricing and annex

Contractual agreements, Purchase Requisition/Orders & Sales Order Processing

• Supplier selection/registration and contracts renewals
• Support in procurement process from documentation prospective / required signatures
• Suppliers Annual PO's and invoicing

Road Side Assistance

• Coordinate / Rollout / Follow up MB Eg road side assistance program
• Monthly reporting of road side assistance

ISO – Departmental Documentation Co-ordination

• Assisting coworkers in preparing & updating departmental Processes
• Coordinating with Operational Excellence regarding the departmental processes.
• ISO Documents Consolidation and availability on SharePoint

Retail network staff accesses control

• Monitoring Dealer's staff accesses to Xentry Portal/After sales Plus according to dealer standards.
• Provide personnel with assigned privileges.
• Coordinate with management for approval of assigned privileges.
• Coordinating with the responsible department for implementing provided privileges.

Reporting & Follow up

• Monthly Warranty Claims credit reporting to Dealers
• Suppliers contract data base follow up and updates
• Presidency payments follow up

Other Tasks

• Data Stewards for Shredding/Scrapping Initiative

Qualifications

Training & Qualifications:

• Bachelor's Degree in Business Administration/Engineering or any equivalent field.

Technical knowledge:

• Familiar with MS Office applications (Excel-Word-PowerPoint).

Soft skills/individual competence

• Interpersonal skills with the ability to work under pressure

• Excellent communication skills

• Negotiation skills

• Reporting and process management

Experience

• 1-3 years of experience in related fields

Language

• Good command of English Language

Aufgaben

The Customer Service Back Office Specialist will support CS department in back office, Credit/debit notes processing, Suppliers selection & Service providers contractual agreement focus.

Main tasks

Debit/Credit Notes processing

• Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers' 8% Parts Margin for Warranty Plus claims, Audatex Cross-Charging, Service Packages Incentive, warranty claim audit and claim processing, Dealer Bonus Pay-out. etc.)
• Issuing Debit notes for Daimler Warranty claims charge back

Operational Management Service Contracts

• Approve and Reject Contracts on Aftersales Plus
• Approve and Reject warranty Extension Exceptions
• Update numbers of sold service contracts on Oscar on Monthly basis.

Update Cost Calculation Service Contracts

• Prepare all pricing documents for warranty ad service packages
• Update prices on website

Monitoring Retail Network Performance through defined targets

• Send Service packages Penetration ratio on monthly basis to all dealers
• Send service package incentives to dealers on monthly basis
• Put incentive on sales order sheet and create sales order
• Warranty pricing and annex

Contractual agreements, Purchase Requisition/Orders & Sales Order Processing

• Supplier selection/registration and contracts renewals
• Support in procurement process from documentation prospective / required signatures
• Suppliers Annual PO's and invoicing

Road Side Assistance

• Coordinate / Rollout / Follow up MB Eg road side assistance program
• Monthly reporting of road side assistance

ISO – Departmental Documentation Co-ordination

• Assisting coworkers in preparing & updating departmental Processes
• Coordinating with Operational Excellence regarding the departmental processes.
• ISO Documents Consolidation and availability on SharePoint

Retail network staff accesses control

• Monitoring Dealer's staff accesses to Xentry Portal/After sales Plus according to dealer standards.
• Provide personnel with assigned privileges.
• Coordinate with management for approval of assigned privileges.
• Coordinating with the responsible department for implementing provided privileges.

Reporting & Follow up

• Monthly Warranty Claims credit reporting to Dealers
• Suppliers contract data base follow up and updates
• Presidency payments follow up

Other Tasks

• Data Stewards for Shredding/Scrapping Initiative

Qualifikationen

Training & Qualifications

• Bachelor's Degree in Business Administration/Engineering or any equivalent field.

Technical knowledge:

• Familiar with MS Office applications (Excel-Word-PowerPoint).

Soft skills/individual competence

• Interpersonal skills with the ability to work under pressure
• Excellent communication skills
• Negotiation skills
• Reporting and process management

Experience

• 1-3 years of experience in related fields

Language

• Good command of English Language

KontaktMercedes-Benz Logistics and Distribution Egypt LLC

90 South Road, Building Bureau 175, 5th Settlement11835 Cairo

Mariam Elharref E-Mail: mariam.-

Bewerben

KontaktMercedes-Benz Logistics and Distribution Egypt LLC

90 South Road, Building Bureau 175, 5th Settlement11835 Cairo

Mariam Elharref E-Mail: mariam.-

Job description

Job Title: Administrative Support

Job Description:

In Technical Vendor Management Europe department, we are looking for a highly motivated profile to be contracted as a yellow badge for our team for a period between 6-12 months. This role will function as a member of our team full dedicated during the period, with access to systems and resources, including a computer provided. The primary focus will be on maintaining and updating trackers, supporting the creation of reports and newsletters, organizing meetings and agendas, and other related administrative tasks (see below Scope details).

• Expected deliverables:

Tracker Management:

• Maintain and update various projects and team trackers.
• Ensure accuracy and timely updates to reflect current data and statuses.

Report Creation:

• Assist in the creation of detailed performance reports using Excel, PowerPoint, and other relevant tools.
• Compile and format data from various sources for presentation to stakeholders.

Newsletter Support:

• Contribute to the drafting and distribution of newsletters, ensuring clear and professional communication.
• Coordinate with team members to gather necessary content and updates.

Meeting and Agenda Organization:

• Schedule and organize meetings with externals, including preparing agendas, sending invitations, and coordinating logistics.
• Update and manage the team's calendar to ensure efficient use of time and resources.

Wiki maintenance:

• Maintain updated team Wiki with the required information to be shared with other teams

General Administrative Support:

• Provide additional administrative support as needed, such as document preparation, file management, and communication with vendors.
• Liaise with internal and external stakeholders to facilitate smooth operations.

Required qualifications/certifications:

Presentation & Communication Skills:

• High level of English proficiency, both written and verbal.
• Excellent presentation skills, written and verbal.
• Experience in creating executive-level presentations.

Technical Skills:

• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros, data modeling).
• Strong PowerPoint skills for creating presentations.
• Experience with data visualization tools (QuickSight, Tableau, or similar).
• Ability to manage and maintain multiple tracking systems and databases.

Data Management & Analysis:

• Proven experience in data cleaning, validation, and transformation.
• Analytical skills to convert raw data into meaningful insights.
• Ability to create and maintain automated reporting systems.

Organizational Skills:

• Strong ability to organize and manage multiple tasks, prioritize effectively, and meet deadlines.

Attention to Detail:

• High level of accuracy in all work, with an ability to spot errors and inconsistencies.

Reporting Skills:

• Ability to make clear nice-look reports by summarizing and capturing key information.

Software/programs/tools:

Microsoft Excel, PowerPoint, Smartsheet and Word.

Required Years of Experience:

2

Job Types: Full-time, Contract

Contract length: 12 months