198 No Experience Needed jobs in Egypt

Overview

The People Experience & operations Sr Associate - Data Management will act as a single point of contact with social insurance service provider and will be responsible for administering Social Insurance processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The job incumbent is also responsible for building and tracking the SI budget and spend.The job incumbent will own the contracts and probation period processes including the supervision of the RPA responsible for administering these processes.The role requires strong process orientation and SLA adherence experience.

Responsibilities

Service Delivery:

• Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement.
• Ensure a consistent and top-notch customer experience and operational excellence that will ensure transactions are fulfilled efficiently and in full compliance with relevant legal, company and process requirements.
• Partner with team to execute plans to improve customer satisfaction with a focus on processes.
• Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients, and the broader shared services organization.
• Handle all employee documents' request through on myServices adhering to agreed SLAs.
• Preparing the required samples (new employees & leavers), reviewing them, and sending it to direct manager with the sample position and discussing it according to the required standards and quality." KPMG/GCS".

Document Management:

• Managing contract renewals and probation renewal process E2E leveraging RPA solutions.
• Audit contracts and probation period renewal RPA and report and resolve errors that arise.
• Take necessary action in case of RPA operation failure by sending contracts and probation notifications offline.
• Reviewing employees' contracts and making sure the data is correct and send it to be archived.
• Ensure that the required reports for RPA operation are uploaded periodically.
• Send the contract status updates to HR Systems Data Management team to reflect the updates on myHR.
• Communicating with HR business partners and explaining the steps for implementing the process to renew contracts and the probation period to simplify the procedures.
• Receiving and reviewing data and documents for new hires and resigned employees.
• Correcting the data that appears by reviewing the files and sending them to the system team for correction.
• Preparing and sending the documents and data required for early retirement (MO) cases, ensure all documents are carefully reviewed and archived.
• Preparing all the required samples of files or documents to respond to the inspection, whether externally / internally / governmentally.
• Preparing and reviewing samples sent by the tax administration team, following up on the movement of files between sites, archives, and information on savings.

Social Insurance Operation:

• Act as a single point of contact with the social insurance service provider.
• Coordinate the delivery of Social Insurance documents (Forms 1/2/6) to the Social Insurance service provider and track the registration of the forms.
• Assistance in issuing and following up the issuance of vehicles foundation Certificates, Pepsi and Chipsy, and resolving issues raised related to vehicle licensing issuance.
• Process the requests of any internal or external social insurance audits.
• Assistance in the disbursement of pensions for qualified retired persons and cases of the deceased and making a record and follow-up reports for death and retirement cases.
• Preparing all required samples to respond to the inspection of insurance offices and labor offices before the end of the period granted by the inspection.
• Follow-up on cases of work injuries, handing them over, preparing their files, following up on the results of these injuries, and disbursing the injured' s entitlements.
• Handle and respond to Employees Social insurance complaints, inquiries, and escalations.
• Calculating, preparing, and transferring all the amounts necessary to extract the certificates of the institution at the company level and to finish its work on Aquila system.
• Preparing the emergency aid budget, calculating, and following up the transfer of emergency aid checks.
• Calculation and follow-up of the service fund checks extraction and delivery to the labor office.
• Follow up and calculate the payment of the external service provider's dues, pay all his bills or other insurance payments, and impose fines, if any.
• Establishing and following up the files of the medical committees, presenting them to the quinquennial committees, and following up on the implementation of the decisions of these committees".

Qualifications

• Social Insurance operations experience and the relevant local laws
• Fresh Graduate with a University Degree
• Service management and ticket management system experience.
• Customer orientation.
• Process management and continuous improvement with a focus on optimization and productivity.
• Technical / Functional Skills & Knowledge of HR Tools and Interfaces.

About Us

Everest Business Consulting is a high-end professional business school committed to reengineering the economy through sustainability, digital transformation, and innovation. We are seeking a
Digital Experience & UX Specialist
to join our team and elevate our digital presence to reflect our premium brand positioning.

Role Overview

This role is responsible for assessing, optimising, and continually enhancing the overall user experience across our digital platforms, with a primary focus on the Everest website. The successful candidate will combine analytical thinking with creative vision to deliver seamless, user-friendly, and visually compelling experiences that support our strategic goals.

Key Responsibilities

• Conduct comprehensive audits of the Everest website to assess usability, user journeys, accessibility, and design consistency.
• Analyse user behaviour data (site analytics, heatmaps, click paths) to identify friction points and opportunities for improvement.
• Evaluate and refine the website's structure, navigation, layout, and visual interface to ensure clarity, efficiency, and engagement.
• Develop UX strategies and propose design enhancements aligned with brand identity and organisational goals.
• Create wireframes, mock-ups, and prototypes to communicate design solutions.
• Collaborate with internal teams (design, content, marketing, and technical) to implement improvements effectively.
• Establish ongoing performance metrics and user feedback loops to track and enhance experience over time.

Requirements

• Proven experience in UI/UX design, digital product experience, or related roles.
• Strong understanding of user-centred design, information architecture, responsive design, and accessibility best practices.
• Proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, or similar).
• Familiarity with analytics and user behaviour tools (Google Analytics, Hotjar, etc.).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and deliver results in a fast-paced, evolving environment.

About Endeavor

Endeavor is the leading community of by and for high-impact entrepreneurs across 45+ emerging markets across the globe. For the past 28 years, Endeavor has been inspiring and supporting entrepreneurs to dream big, scale faster, and pay it forward by helping other entrepreneurs globally. Endeavor has globally selected more than 2,200 companies that are supported by a team of 600 employees across all markets that Endeavor operates in.

Job Description:

This role is part of the Entrepreneur Experience function that manages everything that has to do with selection of new companies into the network, and delivering the services to the existing portfolio. As an analyst, you will be working with the team to:

Select New Endeavor Entrepreneurs:

• Build a pipeline of high-growth companies to join Endeavor's rigorous Selection process.

• Manage the Candidate's journey through the Selection process

• Write up in-depth company profiles for Endeavor Mentors to learn about the Endeavor Candidate.

Deliver Services to Endeavor Entrepreneurs:

• Collaborate with Endeavor Entrepreneurs to identify and anticipate their challenges

• Deliver Endeavor services to Endeavor Entrepreneurs. This involves matching the Entrepreneur with one of Endeavor's 4,000+ mentors and facilitating the participation in Endeavor's programmatic services across Access to Capital, Mentors, Markets and Talent

Recruit Mentors & Partners:

• Recruit top-tier business minds to address gaps in the local Mentor network
• Identify and recruit partners by finding win-win opportunities

Build Communities

• Host events to bring together the local ecosystem and make the magic happen

• Assist with getting the Endeavor name out there through social and marketing channels

Conduct Market Research:

• Identify and reach out different stakeholders that can work with Endeavor
• Map out investment activity across Egypt and the neighboring countries in the Middle East and Africa

Who You Are:

Endeavor is a values driven organization. We are looking for someone who embodies.

• Entrepreneur First: The Associate will be someone who passionately believes in the power of high-impact entrepreneurs to change the world for the better. You care about our mission.

• Go Big: The Associate will be someone whose curiosity drives them to dream (and execute) big. You are a self-starter, who will roll up your sleeves to take our office to the next level.

• Network of Trust: The Associate will be someone who can naturally build trust with anybody, from CTOs of cutting-edge startups to CEOs of established ventures.

• Pay It Forward: The Associate will be someone with a service-oriented attitude, who asks "What can I do?" before asking "What can I get?"

• One Endeavor: The Associate will be someone who thrives on working with colleagues in over 30 different countries around the world. You are

collaborative and a bridge builder.

• Always Agile: The Associate will be someone who understands that it's the planning, not the plans, that matter and therefore isn't deterred by pivots or evolutions.

Requirements:

• 3-5 years of relevant work experience

• Excellent Presentation & Excel Skills

• Deep network of entrepreneurs, ecosystem players, and business leaders
• Knowledge of Salesforce, Notion and Social Media channels is a plus

Company Description

For more than 20 years, SUNRISE Resorts and Cruises has been setting new standards in hospitality, offering luxury and exceptional service through continuous improvements and contemporary renovations. SUNRISE currently owns and manages 20 resorts in prime locations and 7 cruises in the historic cities of Luxor and Aswan. Our properties are situated in Egypt's top coastal cities and Zanzibar, ideal for both relaxing adults-only escapes and vibrant family getaways. Our core philosophy revolves around Quality, Safety and Hygiene, and Environmental Responsibility, which we diligently implement to achieve hospitality excellence.

Role Description

This is a full-time on-site role for a Guest Experience & Quality Officer, located in Hurghada. The Guest Experience & Quality Officer will be responsible for ensuring the highest level of guest satisfaction and maintaining quality standards in all areas of the resort. Daily tasks include monitoring guest feedback, implementing quality improvement plans, conducting regular inspections, providing staff training, and ensuring compliance with safety and hygiene standards.

Qualifications

• Strong understanding of quality standards and experience in quality assurance
• Excellent communication and guest service skills
• Ability to conduct inspections and provide detailed reports
• Experience in staff training and development
• Knowledge of safety and hygiene regulations
• Ability to work independently and manage time effectively
• Proficiency in English; knowledge of other languages is a plus
• Bachelor's degree in Hospitality Management or related field

About the Role:

• We are seeking a highly organized and customer-focused Guest Experience and Operations Manager to oversee the daily operations of our facility.
• The ideal candidate will have a strong hospitality background and extensive experience in managing housekeeping, security, and guest services to ensure a seamless and exceptional experience for all occupants and visitors.

Key Responsibilities: -

• Manage all building operations, ensuring smooth and efficient day-to-day functioning.
• Supervise and coordinate the housekeeping team, ensuring high standards of cleanliness and maintenance.
• Oversee the security team, including scheduling, training, and ensuring safety protocols are followed.
• Act as the primary point of contact for guest relations, addressing requests, concerns, and ensuring high satisfaction.
• Develop and implement operational policies and procedures to enhance efficiency.
• Monitor building facility maintenance.
• Handle emergencies and incidents promptly, ensuring minimal disruption to operations.
• Maintain inventory of supplies and equipment, ensuring cost-effective procurement.

Qualifications & Skills: -

• minimum 5 years of proven experience in building/facility operations, preferably within hospitality (hotels, high-end residential properties).
• Strong leadership skills with experience managing housekeeping, security, and guest services teams.
• Excellent problem-solving abilities and a proactive approach to operational challenges.
• Outstanding communication and interpersonal skills for dealing with guests, staff, and vendors.
• Ability to multitask, prioritize, and work under pressure in a fast-paced.

Location : Cairo , maadi

Overview
The People Experience & operations Sr Associate - Data Management will act as a single point of contact with social insurance service provider and will be responsible for administering Social Insurance processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The job incumbent is also responsible for building and tracking the SI budget and spend.

The job incumbent will own the contracts and probation period processes including the supervision of the RPA responsible for administering these processes.

The role requires strong process orientation and SLA adherence experience.

Responsibilities
Service Delivery:

• Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement.
• Ensure a consistent and top-notch customer experience and operational excellence that will ensure transactions are fulfilled efficiently and in full compliance with relevant legal, company and process requirements.
• Partner with team to execute plans to improve customer satisfaction with a focus on processes.
• Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients, and the broader shared services organization.
• Handle all employee documents' request through on myServices adhering to agreed SLAs.
• Preparing the required samples (new employees & leavers), reviewing them, and sending it to direct manager with the sample position and discussing it according to the required standards and quality." KPMG/GCS".

Document Management:

• Managing contract renewals and probation renewal process E2E leveraging RPA solutions.
• Audit contracts and probation period renewal RPA and report and resolve errors that arise.
• Take necessary action in case of RPA operation failure by sending contracts and probation notifications offline.
• Reviewing employees' contracts and making sure the data is correct and send it to be archived.
• Ensure that the required reports for RPA operation are uploaded periodically.
• Send the contract status updates to HR Systems Data Management team to reflect the updates on myHR.
• Communicating with HR business partners and explaining the steps for implementing the process to renew contracts and the probation period to simplify the procedures.
• Receiving and reviewing data and documents for new hires and resigned employees.
• Correcting the data that appears by reviewing the files and sending them to the system team for correction.
• Preparing and sending the documents and data required for early retirement (MO) cases, ensure all documents are carefully reviewed and archived.
• Preparing all the required samples of files or documents to respond to the inspection, whether externally / internally / governmentally.
• Preparing and reviewing samples sent by the tax administration team, following up on the movement of files between sites, archives, and information on savings.

Social Insurance Operation:

• Act as a single point of contact with the social insurance service provider.
• Coordinate the delivery of Social Insurance documents (Forms 1/2/6) to the Social Insurance service provider and track the registration of the forms.
• Assistance in issuing and following up the issuance of vehicles foundation Certificates, Pepsi and Chipsy, and resolving issues raised related to vehicle licensing issuance.
• Process the requests of any internal or external social insurance audits.
• Assistance in the disbursement of pensions for qualified retired persons and cases of the deceased and making a record and follow-up reports for death and retirement cases.
• Preparing all required samples to respond to the inspection of insurance offices and labor offices before the end of the period granted by the inspection.
• Follow-up on cases of work injuries, handing them over, preparing their files, following up on the results of these injuries, and disbursing the injured' s entitlements.
• Handle and respond to Employees Social insurance complaints, inquiries, and escalations.
• Calculating, preparing, and transferring all the amounts necessary to extract the certificates of the institution at the company level and to finish its work on Aquila system.
• Preparing the emergency aid budget, calculating, and following up the transfer of emergency aid checks.
• Calculation and follow-up of the service fund checks extraction and delivery to the labor office.
• Follow up and calculate the payment of the external service provider's dues, pay all his bills or other insurance payments, and impose fines, if any.
• Establishing and following up the files of the medical committees, presenting them to the quinquennial committees, and following up on the implementation of the decisions of these committees".

Qualifications

• Social Insurance operations experience and the relevant local laws
• Fresh Graduate with a University Degree
• Service management and ticket management system experience.
• Customer orientation.
• Process management and continuous improvement with a focus on optimization and productivity.
• Technical / Functional Skills & Knowledge of HR Tools and Interfaces.

The Address Investments New Cairo, Cairo, Egypt (On-site)

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About US

The Address Investments is a leading real estate company in Egypt and the Middle East. Our team of experts and consultants aims to help clients find their dream homes by offering a variety of developments tailored to suit their budgets. With exclusive focus on properties in Egypt and the Middle East, we are dedicated to helping turn real estate dreams and investments into a rewarding reality. At The Address Investments, we prioritize teamwork and aim to provide a trustworthy brand that sets the standard high in the healthy developing real estate market.

Role Description

This is a full-time on-site role as a Real Estate Sales Advisor located in New Cairo. The Real Estate Sales Advisor will be responsible for handling clients' requests and responding to inquiries. They will provide complete information about the projects chosen by the client to the Real Estate Manager in order to manage the whole process between the client and the development agency and keep the client updated on the latest developments.

Qualifications

• Bachelor's degree in any field.
• Fresh graduates are welcome to apply 0-2 years of experience in the real estate sector.
• Excellent communication skills.
• Ability to maintain a professional approach even in unexpected situations and maintain confidentiality.
• Ability to multitask with excellent time management skills.
• Ability to work in a team-oriented environment and willingness to learn new skills as needed.
• Very Good to Fluent English speakers

Overview:

People Experience & Operations Sr. Associate ( Employee Services) role acts as the first line of support for HR-related queries, ensuring efficient service delivery, process optimization, and compliance across all HR operations.

Responsibilities:

• Serve as the primary contact for HR queries, ensuring timely resolution or appropriate redirection.
• Log and manage employee inquiries using the ticketing system (e.g., SNOW).
• Triage tickets to relevant HR teams and monitor resolution timelines.
• Identify and implement process improvements and automation opportunities.
• Track and report recurring issues, providing insights and recommendations.
• Maximize first-call resolution to reduce escalations.
• Prepare weekly and monthly reports on call center performance and activities.
• Advise employees on HR policies, entitlements, and procedures.
• Ensure service delivery meets defined SLAs and KPIs.
• Support onboarding, training, and documentation for HR team members.
• Generate and manage attendance reports (e.g., overtime, absences, penalties).
• Ensure accurate payroll integration for attendance-related transactions.
• Issue disciplinary letters and maintain documentation.
• Troubleshoot payroll issues for Level 5 employees.
• Process vendor invoices and monitor payment status.
• Manage Talent Acquisition applications for Level 3 roles.
• Handle ID card issuance, replacements, and deactivations.
• Issue HR letters and conduct exit interviews for Level 3 employees.
• Analyze exit interview data to support strategic HR decisions.
• Execute monthly closing amendments accurately and on time.
• Manage SMS communication tools, including approvals and credit tracking.

Qualifications:

• HR Shared Services process and SLA management experience
• Process management and continuous improvement with a focus on optimization and productivity
• Very good Egnlish language skills
• Very good command of MS office and its applications
• Strong communication skills
• Demonstrated track record of strong service delivery
• Stakeholder management and empathy
• Ability to priorities and identify potential issues prior to escalations

Technical Customer Experience Principal Engineer.CTO/PMO/Customer Experience Office C0)

Description

Job Purpose

Leading and Coaching group of engineers for monitoring the Customer Experience through all the possible interfaces to be able to track any type of degradation that may affect the customer perception, giving recommendations to sustain performance improvement

Report To Position Name

Set criteria and follow-up new tasks and reports requested from Quality Team.
• Prepare delegation plans to ensure regular tasks continuity in case of any absence of any team member
• Monitor the work load within team members to ensure fairness and high productivity
• Accountable for CE processes
• Identify the different individual team members needs for both direction and support
• Initiator and key stakeholder in customer complaints process
• Key person on tracking main CE hot issues with all concerned teams through effective tracking system

Qualifications

QUALIFICATIONS_ESSENTIAL

 University Degree in : BSC of Engineering - Electronics & Telecommunications Minimum years of Experience: 8 years bility to manage people , resolve conflicts between team members nderstanding company long term plan omputer skills is a must, especially MS excel & Access ery Good in Arabic & English (Reading, Writing & Oral) ery good communication skills
• Expert in CS/PS Core structure and protocols
• Aware of Tx and IP BB architecture.
• Knowledgeable in Automation tools
• Analytic mind in problem solving
• Advanced effective soft skills (Communications, Time management and conflict resolution)
• Professional technical trainer

QUALIFICATIONS_DESIRABLE

• Ability to work under pressure, dedicated hard worker - Professional reporting skills. - Strong analytical, Practical, creative and interpersonal skills.

EXPERIENCE_ESSENTIAL

1-Core planning and operations25-Core PM

EXPERIENCE_DESIRABLE

1- GSM / UMTS fundamental and over view 2- GSM/UMTS features and algorithms 3-HSDPA System

CERTIFICATIONS_ESSENTIAL

N0

Job: Principal Engineer

Organization: Etisalat-Misr

Non-Management

Job Posting: 17/Sep/2025, 2:23:57 AM