24 Network Engineers jobs in Egypt
Network Security Engineer
Orange Business
Posted today
Job Viewed
Job Description
**About the role**:
As our Security Support Engineer, your responsibilities will include but will not be limited to the following:
- resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system
- perform service changes by assessing risk and implementing requests reported through change management tools
- resolve service problems by performing RCA and designing action plans for unknown errors reported through: Problem Management Dashboard
- perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it
- perform TAC (Technical Assistance Center) function and manage communication with their vendors in case of Problems, patches and maintenance
- maintain Security Solutions Configuration Management up to date by adding/modifying CI as implied by incident, change, & release processes
- manage both internal and external customer calls and provide them with regular updates as per support processes
- mentor new comers and security associate and provide them with guidance and technical advices
- perform SIPs actions managed by Senior Security Engineers and update the action plan of the SIP
- perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion
**About you**:
Must have:
- very good understanding of network security technologies (Checkpoint and Fortinet Firewalls, Bluecoat & Caches/Proxies, F5 LTM and WAF )
- good understanding of Cisco Routers and Switches
- knowledge of IT security technologies (TrendMicro, Symantec or McAfee Antivirus, WebWasher & URL Filtering)
- excellent understanding of IT & networking fundamentals
- excellent phone business communication & facilitation skills
- good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches & Managed IDSs/IDPs)
- good understanding of ITIL incident & change management processes
- B.Sc. of computer, communication or electronics MIS
- at least 2 years of professional experience
- at least 2 years of IT/Network security support technical experience
nice to have:
- certification in CCNA, NSE, BCCPA, MCSA
- soft skills / business courses (Time management, facilitation skills, interpersonal skills. etc)
**Department**:
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
**Contract**:
Regular
As our Security Support Engineer, your responsibilities will include but will not be limited to the following:
- resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system
- perform service changes by assessing risk and implementing requests reported through change management tools
- resolve service problems by performing RCA and designing action plans for unknown errors reported through: Problem Management Dashboard
- perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it
- perform TAC (Technical Assistance Center) function and manage communication with their vendors in case of Problems, patches and maintenance
- maintain Security Solutions Configuration Management up to date by adding/modifying CI as implied by incident, change, & release processes
- manage both internal and external customer calls and provide them with regular updates as per support processes
- mentor new comers and security associate and provide them with guidance and technical advices
- perform SIPs actions managed by Senior Security Engineers and update the action plan of the SIP
- perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion
**About you**:
Must have:
- very good understanding of network security technologies (Checkpoint and Fortinet Firewalls, Bluecoat & Caches/Proxies, F5 LTM and WAF )
- good understanding of Cisco Routers and Switches
- knowledge of IT security technologies (TrendMicro, Symantec or McAfee Antivirus, WebWasher & URL Filtering)
- excellent understanding of IT & networking fundamentals
- excellent phone business communication & facilitation skills
- good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches & Managed IDSs/IDPs)
- good understanding of ITIL incident & change management processes
- B.Sc. of computer, communication or electronics MIS
- at least 2 years of professional experience
- at least 2 years of IT/Network security support technical experience
nice to have:
- certification in CCNA, NSE, BCCPA, MCSA
- soft skills / business courses (Time management, facilitation skills, interpersonal skills. etc)
**Department**:
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
0
Network Security Engineer
اورنچ مصر
Posted today
Job Viewed
Job Description
About the job Network Security Engineer
**Summary**:
As a Network Security Engineer at Orange Egypt, you'll play a crucial role in safeguarding our organizations critical assets. Your mission? To design, implement, and maintain robust security solutions that shield our network from cyber threats. If you're passionate about defending against digital adversaries and thrive in a dynamic environment, this role is tailor-made for you.
**Duties and Responsibilities**:
- **Security Solution Architect**:
- Configure and manage a suite of network security solutions, including Firewalls, Web Gateways, Mail Gateways, and Web Application Firewalls (WAFs).
- Collaborate with cross-functional teams to design and implement effective security measures.
- Provide expert guidance on network security-related solutions.
- **Vigilant Monitoring**:
- Keep a watchful eye on the health of our network security solutions.
- Monitor network traffic patterns for any signs of suspicious activity.
- Swiftly respond to security incidents, ensuring timely resolution.
- **Vendor Liaison**:
- Work closely with technology vendors to address technical challenges beyond our capabilities.
- Manage patching and updates to keep our security infrastructure robust.
- **Technical Support and Documentation**:
- Provide technical assistance to IT staff and end-users regarding security issues.
- Maintain comprehensive documentation of network security operations.
- **Collaboration and Coordination**:
- Collaborate with other teams to enhance our overall security posture.
- Implement best practices, such as Zero Trust Access, Defense-in-Depth, and Micro-Segmentation.
**Qualifications**:
- **Experience**: A minimum of **5 years** in network security.
- **Vendor Knowledge**: Familiarity with F5 WAF, Forcepoint, and Juniper Next-Generation Firewalls (NGFW).
- **Protocols and Standards**: Deep understanding of network security protocols (SSL, AAA, RADIUS) and encryption standards.
- **Principles and Practices**: Strong grasp of network security principles, including Zero Trust Access and Defense-in-Depth.
- **Operating Systems**: Fair knowledge of Windows and Linux systems, virtualization, and microservices.
- **Certifications**: Certifications such as JNCIP-SEC, CCNP Security, or Security+ are highly valued.
- **Analytical Skills**: Excellent problem-solving abilities.
- **Communication**: Strong collaborative and communication skills.
**Summary**:
As a Network Security Engineer at Orange Egypt, you'll play a crucial role in safeguarding our organizations critical assets. Your mission? To design, implement, and maintain robust security solutions that shield our network from cyber threats. If you're passionate about defending against digital adversaries and thrive in a dynamic environment, this role is tailor-made for you.
**Duties and Responsibilities**:
- **Security Solution Architect**:
- Configure and manage a suite of network security solutions, including Firewalls, Web Gateways, Mail Gateways, and Web Application Firewalls (WAFs).
- Collaborate with cross-functional teams to design and implement effective security measures.
- Provide expert guidance on network security-related solutions.
- **Vigilant Monitoring**:
- Keep a watchful eye on the health of our network security solutions.
- Monitor network traffic patterns for any signs of suspicious activity.
- Swiftly respond to security incidents, ensuring timely resolution.
- **Vendor Liaison**:
- Work closely with technology vendors to address technical challenges beyond our capabilities.
- Manage patching and updates to keep our security infrastructure robust.
- **Technical Support and Documentation**:
- Provide technical assistance to IT staff and end-users regarding security issues.
- Maintain comprehensive documentation of network security operations.
- **Collaboration and Coordination**:
- Collaborate with other teams to enhance our overall security posture.
- Implement best practices, such as Zero Trust Access, Defense-in-Depth, and Micro-Segmentation.
**Qualifications**:
- **Experience**: A minimum of **5 years** in network security.
- **Vendor Knowledge**: Familiarity with F5 WAF, Forcepoint, and Juniper Next-Generation Firewalls (NGFW).
- **Protocols and Standards**: Deep understanding of network security protocols (SSL, AAA, RADIUS) and encryption standards.
- **Principles and Practices**: Strong grasp of network security principles, including Zero Trust Access and Defense-in-Depth.
- **Operating Systems**: Fair knowledge of Windows and Linux systems, virtualization, and microservices.
- **Certifications**: Certifications such as JNCIP-SEC, CCNP Security, or Security+ are highly valued.
- **Analytical Skills**: Excellent problem-solving abilities.
- **Communication**: Strong collaborative and communication skills.
This advertiser has chosen not to accept applicants from your region.
1
Network Security Engineer
Orange
Posted today
Job Viewed
Job Description
Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability.
- Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management.
- Resolve service incidents by troubleshooting & solving reported faults.
- Perform service changes by assessing risk and implementing reported change requests.
- Monitor & validate alarms coming from intrusion sensors and identify real and false alarms.
- Escalate technically major security events & incidents to security senior engineers to empower it with better technical skills and more investigation.
- Perform routine actions to help manage and optimize IPS security policies.
- Perform solution releases by authorizing & validating changes, upgrades, updates, patches and migrations as well as implementing it.
- Maintain Security Solutions Configuration Management up-to-date by adding/modifying CI as implied by incident, change, & release processes.
- Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.
- Perform SIPs actions led by Senior Security Engineers and update the action plan of the SIP.
- Perform Technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion. Mentor newcomers and security associate as well as SOC 1 and provide them with guidance and technical advice.
**about you**:
- Very good understanding of networking (TCP/IP, routing OSPF, switching)
- Networking Experience - VPN technologies such as IPSec and VPN clients
- Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
- Authentication systems such as LDAP, MS AD etc
- Knowledge of protocols such as HTTP, SMTP, FTP, DNS
- Experience with operating systems such as Linux, Unix and Free BSD
- Network troubleshooting experience - Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analyzers such as tcpdump, Wireshark
- Hands-on experience in evaluating specification, lab validating & testing.
- Hands-on experience in analyzing architecture and building proposals.
- Ability to write technical documentation for operations, sales & Marketing.
- Working knowledge routing, load balancing and resiliency.
- Working knowledge of Orange security solutions is a plus.
- Working knowledge in large scale enterprise end-point security.
- CCNA security or Security+ certified
- English fluency is mandatory & French fluency is an asset.
**Educational background**:
- B.Sc. degree in Computer Science, communications or electronics engineering
- ITIL V3 CISSP is a plus
**contract**:
Regular
- Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management.
- Resolve service incidents by troubleshooting & solving reported faults.
- Perform service changes by assessing risk and implementing reported change requests.
- Monitor & validate alarms coming from intrusion sensors and identify real and false alarms.
- Escalate technically major security events & incidents to security senior engineers to empower it with better technical skills and more investigation.
- Perform routine actions to help manage and optimize IPS security policies.
- Perform solution releases by authorizing & validating changes, upgrades, updates, patches and migrations as well as implementing it.
- Maintain Security Solutions Configuration Management up-to-date by adding/modifying CI as implied by incident, change, & release processes.
- Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.
- Perform SIPs actions led by Senior Security Engineers and update the action plan of the SIP.
- Perform Technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion. Mentor newcomers and security associate as well as SOC 1 and provide them with guidance and technical advice.
**about you**:
- Very good understanding of networking (TCP/IP, routing OSPF, switching)
- Networking Experience - VPN technologies such as IPSec and VPN clients
- Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
- Authentication systems such as LDAP, MS AD etc
- Knowledge of protocols such as HTTP, SMTP, FTP, DNS
- Experience with operating systems such as Linux, Unix and Free BSD
- Network troubleshooting experience - Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analyzers such as tcpdump, Wireshark
- Hands-on experience in evaluating specification, lab validating & testing.
- Hands-on experience in analyzing architecture and building proposals.
- Ability to write technical documentation for operations, sales & Marketing.
- Working knowledge routing, load balancing and resiliency.
- Working knowledge of Orange security solutions is a plus.
- Working knowledge in large scale enterprise end-point security.
- CCNA security or Security+ certified
- English fluency is mandatory & French fluency is an asset.
**Educational background**:
- B.Sc. degree in Computer Science, communications or electronics engineering
- ITIL V3 CISSP is a plus
**contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
2
Network Security Engineer (Lead) vois
Vodafone
Posted today
Job Viewed
Job Description
**Description**:
Role purpose
Responsible for the overall High/Low Level Design and working configuration for the network security capabilities that support reliable and secure hosted and collaborative services across the whole Vodafone business, mainly focused Data Center and Office network environments.
Assure the Integrity, Confidentiality and Availability of the NSE networks in Europe, supporting effective end-to-end view on security aspects of the mobile and fixed services as well as their configurations and designs. Set up relevant tools and reports to be used to assess the security posture and promotes the best of breed security practises across the Engineering functions.
Responsible to guarantee consistency and harmonisation across the local markets and being accountable for the effective design and evolution of the security network in Europe, promoting and delivering all the possible best practise processes & cost savings initiatives.
**Accountabilities**:
Key accountabilities and decision ownership:
Responsible for High Level and Low Level Design engineering and network design optimization
Responsible for optimal implementation process that delivers ensured quality.
Responsible to ensure a network documentation
Responsible to ensure network harmonisation and standardization across the Region / the local market
Development of harmonized solutions within local markets and Cyber Security
**Skills**:
Must have technical / professional qualifications:
An academic degree and/or at least 3/5 years work experience in an IT organization supporting large heterogeneous IT infrastructures.
Experiences in project management
Result-oriented and enjoy taking initiative as well as responsibility
Fluent English oral and written
Understanding of operational environments and delivery projects
Ability to work across multi-functional and cultural boundaries to deliver results/change
Familiarity with other engineering domains or teams involved in network security aspects such as OSS, IT and CSO departments
Knowledge of Mobile Network Operator environment as well as 3GPP standard architectures
_VOIS #movewithus
**Core competencies**:
In-depth knowledge in the following areas:
Strong experience in Python and GoLang, automation scripting, and automation frameworks
Designed, developed, and executed System Test documents (Test Strategy, Test setup, Test Report), test case documents
Expert Knowledge in networks (TCP/IP, Protocols, Structures, Hardware, Security)
Expert Knowledge in the area of the installation and configuration of network components (Routers, Firewalls)
Deep knowledge of IP networks security systems, with experience on the engineering and management of Firewalls, IDS/IPS, PKI, and content filtering platforms.
Expert Knowledge in routing protocols, VOIP technology, WLAN technology, DHCP, DNS, AD
Expert Knowledge in network management and network analysis
Expert Knowledge in security (Encryption, Authentication, Authorization, Accounting, 802.1x, PKI, certificates)
Knowledge in network management and network analysis
Role purpose
Responsible for the overall High/Low Level Design and working configuration for the network security capabilities that support reliable and secure hosted and collaborative services across the whole Vodafone business, mainly focused Data Center and Office network environments.
Assure the Integrity, Confidentiality and Availability of the NSE networks in Europe, supporting effective end-to-end view on security aspects of the mobile and fixed services as well as their configurations and designs. Set up relevant tools and reports to be used to assess the security posture and promotes the best of breed security practises across the Engineering functions.
Responsible to guarantee consistency and harmonisation across the local markets and being accountable for the effective design and evolution of the security network in Europe, promoting and delivering all the possible best practise processes & cost savings initiatives.
**Accountabilities**:
Key accountabilities and decision ownership:
Responsible for High Level and Low Level Design engineering and network design optimization
Responsible for optimal implementation process that delivers ensured quality.
Responsible to ensure a network documentation
Responsible to ensure network harmonisation and standardization across the Region / the local market
Development of harmonized solutions within local markets and Cyber Security
**Skills**:
Must have technical / professional qualifications:
An academic degree and/or at least 3/5 years work experience in an IT organization supporting large heterogeneous IT infrastructures.
Experiences in project management
Result-oriented and enjoy taking initiative as well as responsibility
Fluent English oral and written
Understanding of operational environments and delivery projects
Ability to work across multi-functional and cultural boundaries to deliver results/change
Familiarity with other engineering domains or teams involved in network security aspects such as OSS, IT and CSO departments
Knowledge of Mobile Network Operator environment as well as 3GPP standard architectures
_VOIS #movewithus
**Core competencies**:
In-depth knowledge in the following areas:
Strong experience in Python and GoLang, automation scripting, and automation frameworks
Designed, developed, and executed System Test documents (Test Strategy, Test setup, Test Report), test case documents
Expert Knowledge in networks (TCP/IP, Protocols, Structures, Hardware, Security)
Expert Knowledge in the area of the installation and configuration of network components (Routers, Firewalls)
Deep knowledge of IP networks security systems, with experience on the engineering and management of Firewalls, IDS/IPS, PKI, and content filtering platforms.
Expert Knowledge in routing protocols, VOIP technology, WLAN technology, DHCP, DNS, AD
Expert Knowledge in network management and network analysis
Expert Knowledge in security (Encryption, Authentication, Authorization, Accounting, 802.1x, PKI, certificates)
Knowledge in network management and network analysis
This advertiser has chosen not to accept applicants from your region.
3
L1 Network Security Technical Support Engineer
Orange
Posted today
Job Viewed
Job Description
**About the role**:
**Job Purpose**:
- To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.
- To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.
**Key Tasks and Responsibilities**:
- To provide a professional first point of contact for the customer
- To accurately log all incidents/inquiries in a timely and effective manner
- Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible
- Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives
- To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.
- To resolve by himself/herself most of the incidents on all IT Services supported by the team
- Document all troubleshooting and case management actions via the ticketing systems
**About you**:
**Additional information**:
**Educational background**:
- B.Sc. Engineering, Telecommunications or Computer Science
**Professional Experience**:
- 0-2 years of experience in the IT field.
**Contract**:
Regular
**Job Purpose**:
- To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.
- To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.
**Key Tasks and Responsibilities**:
- To provide a professional first point of contact for the customer
- To accurately log all incidents/inquiries in a timely and effective manner
- Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible
- Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives
- To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.
- To resolve by himself/herself most of the incidents on all IT Services supported by the team
- Document all troubleshooting and case management actions via the ticketing systems
**About you**:
**Additional information**:
**Educational background**:
- B.Sc. Engineering, Telecommunications or Computer Science
**Professional Experience**:
- 0-2 years of experience in the IT field.
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
4
L1 Network Security Technical Support Engineer
Orange
Posted today
Job Viewed
Job Description
**votre rôle**:
**Job Purpose**:
- To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.
**Key Tasks and Responsibilities**:
- To provide a professional first point of contact for the customer
- To accurately log all incidents/inquiries in a timely and effective manner
- Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible
- Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives
- To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.
- To resolve by himself/herself most of the incidents on all IT Services supported by the team Document all troubleshooting and case management actions via the ticketing systems
**votre profil**:
**le plus de l'offre**:
**Educational background**:
- B.Sc. Engineering, Telecommunications or Computer Science
**Professional Experience**:
0-2 years of experience in the IT field.
**contrat**:
CDI
**Job Purpose**:
- To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.
**Key Tasks and Responsibilities**:
- To provide a professional first point of contact for the customer
- To accurately log all incidents/inquiries in a timely and effective manner
- Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible
- Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives
- To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.
- To resolve by himself/herself most of the incidents on all IT Services supported by the team Document all troubleshooting and case management actions via the ticketing systems
**votre profil**:
**le plus de l'offre**:
**Educational background**:
- B.Sc. Engineering, Telecommunications or Computer Science
**Professional Experience**:
0-2 years of experience in the IT field.
**contrat**:
CDI
This advertiser has chosen not to accept applicants from your region.
5
Network Security Compliance Senior Engineer vois
Vodafone
Posted today
Job Viewed
Job Description
**Role purpose**:
Responsible for the overall software development of the security compliance capabilities that across the whole Vodafone business, mainly focused Data Center and Office network environments.
Assure the Integrity, Confidentiality and Availability of the networks in Europe, supporting effective end-to-end view on security aspects of the mobile and fixed services as well as their configurations and designs. Set up relevant tools and reports to be used to assess the security posture and promotes the best of breed security practises across the Engineering functions
**Key accountabilities and decision ownership**:
- Responsible for Software development
- Drive increased security compliance of our network end to end
- Strong problem-solving skills, attention to detail, and the ability to work as a team member to creatively and cooperatively solve problems and complete tasks.
- Ability to triage and debug issues and fix them promptly.
- Implement Virtualisation and segregation concepts
- Conduct proof of concept (POC) validation
- Responsible for optimal implementation process that delivers ensured quality.
- Decrease the design and implementation costs and to achieve a harmonized & simplified network infrastructure
- Participate in tender processes
- Supervision of external supporters and 3rd parties
- Quality assurance in the design and implementation process
- Support, Test & Accept / Audit the deployed solution
- Manage and control the different existing test environments
- Define necessary test catalogues and test plans
- Document test & QA activities
- Drive knowledge
Responsible for the overall software development of the security compliance capabilities that across the whole Vodafone business, mainly focused Data Center and Office network environments.
Assure the Integrity, Confidentiality and Availability of the networks in Europe, supporting effective end-to-end view on security aspects of the mobile and fixed services as well as their configurations and designs. Set up relevant tools and reports to be used to assess the security posture and promotes the best of breed security practises across the Engineering functions
**Key accountabilities and decision ownership**:
- Responsible for Software development
- Drive increased security compliance of our network end to end
- Strong problem-solving skills, attention to detail, and the ability to work as a team member to creatively and cooperatively solve problems and complete tasks.
- Ability to triage and debug issues and fix them promptly.
- Implement Virtualisation and segregation concepts
- Conduct proof of concept (POC) validation
- Responsible for optimal implementation process that delivers ensured quality.
- Decrease the design and implementation costs and to achieve a harmonized & simplified network infrastructure
- Participate in tender processes
- Supervision of external supporters and 3rd parties
- Quality assurance in the design and implementation process
- Support, Test & Accept / Audit the deployed solution
- Manage and control the different existing test environments
- Define necessary test catalogues and test plans
- Document test & QA activities
- Drive knowledge
This advertiser has chosen not to accept applicants from your region.
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6
L1 Network Security & Uc Technical Support Engineer
Orange Business
Posted today
Job Viewed
Job Description
**About the role**:
**Job Purpose**:
- To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.
- To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.
**Key Tasks and Responsibilities**:
- To provide a professional first point of contact for the customer
- To accurately log all incidents/inquiries in a timely and effective manner
- Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible
- Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives
- To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.
- To resolve by himself/herself most of the incidents on all IT Services supported by the team
- Document all troubleshooting and case management actions via the ticketing systems
**About you**:
**Additional information**:
**Educational background**:
- B.Sc. Engineering, Telecommunications or Computer Science
**Professional Experience**:
- 0-2 years of experience in the IT field.
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous !
**Contract**:
Regular
**Job Purpose**:
- To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.
- To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.
**Key Tasks and Responsibilities**:
- To provide a professional first point of contact for the customer
- To accurately log all incidents/inquiries in a timely and effective manner
- Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible
- Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives
- To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.
- To resolve by himself/herself most of the incidents on all IT Services supported by the team
- Document all troubleshooting and case management actions via the ticketing systems
**About you**:
**Additional information**:
**Educational background**:
- B.Sc. Engineering, Telecommunications or Computer Science
**Professional Experience**:
- 0-2 years of experience in the IT field.
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous !
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
7
Staff Network Engineer/it Support - Levelset
Mansoura
Procore Technologies
Posted today
Job Viewed
Job Description
**Job Description**:
We're looking for a **Staff Network Engineer/IT Support** that will partner with teams within the IT organization to own and maintain our corporate network in our Cairo, Egypt office, provide IT support to our employees, and work with local vendors on the procurement of new hardware solutions, etc. Use your extensive background in building and maintaining enterprise-level networks to help Procore's growth and innovation across many on-premises and cloud-based network solutions.
As a **Staff Network Engineer/IT Support, **you'll develop a network architecture, design future network architecture, and maintain day-to-day operations of network technology and PC support for our users in the office. You will be working in collaboration with multiple teams and leadership across the company to help align Procore to pertinent Industry standards.
This position reports to the Sr. Manager, IT and Infrastructure, and will be based in our Cairo, Egypt office and will be required to travel to other offices in EMEA (London) as needed. We're looking for someone to join us immediately.
**What you'll do**:
- Investigate and troubleshoot network issues to determine root causes and help create solutions; will be responsible for the on-premise network at our Cairo office
- Support incident response and problem management by providing containment actions and incident analysis related to network technologies
- Interact with industry experts, partners, internal staff, and auditors
- Work effectively as part of a geographically distributed team
- Provide basic laptop support for users in the Cairo office
- Work with local vendors to procure hardware and software; work with local ISPs to ensure high availability of the local network
- Resolve complex software and hardware problems
**What we're looking for**:
- Bachelor's degree in Computer Science or MIS or comparable experience; 7+ years of experience in Network Engineering, preferably in a large-scale environment
- 10+ years in IT operations, such as systems administration, network engineering, database administration, security operations, etc.
- Advanced skill level with mastery of most operating systems commands/utilities
- Knowledge experience implementing security policies in various data centre environments
- Solid hands-on technical background, particularly in managing highly complex, multi-platform environments (servers, storage, networks, security, virtualization, systems monitoring, and management); experience in firewall configuration and policy management and with a multi-tiered mission-critical system
- Advanced skill level with mastery of CIFs, DHCP, DNS, A/D, TCP/IP; familiarity with network analysis tools (Wireshark, tcpdump, etc.)
- Strong understanding of secure wireless communications paired with robust distributed systems and architecture knowledge; experience with securing access to SaaS business systems
- Firm grasp of practical cryptography usage, able to recommend the best approach for storage, transport, and identity purposes
- Experience with various performance engineering tools, methodologies, and frameworks (predictive modelling, capacity planning, performance analysis and stress testing, and benchmarking)
- Create alerting for operation and investigation teams and work with them to automate manual processes
- Perform deep data analysis, correlating data from disparate systems, and using metrics to drive consistent system improvements
**About Levelset**
Levelset, a Procore company, is building the software that empowers people in construction to get what they earn. We provide cloud-based construction management software that makes lien rights,
We're looking for a **Staff Network Engineer/IT Support** that will partner with teams within the IT organization to own and maintain our corporate network in our Cairo, Egypt office, provide IT support to our employees, and work with local vendors on the procurement of new hardware solutions, etc. Use your extensive background in building and maintaining enterprise-level networks to help Procore's growth and innovation across many on-premises and cloud-based network solutions.
As a **Staff Network Engineer/IT Support, **you'll develop a network architecture, design future network architecture, and maintain day-to-day operations of network technology and PC support for our users in the office. You will be working in collaboration with multiple teams and leadership across the company to help align Procore to pertinent Industry standards.
This position reports to the Sr. Manager, IT and Infrastructure, and will be based in our Cairo, Egypt office and will be required to travel to other offices in EMEA (London) as needed. We're looking for someone to join us immediately.
**What you'll do**:
- Investigate and troubleshoot network issues to determine root causes and help create solutions; will be responsible for the on-premise network at our Cairo office
- Support incident response and problem management by providing containment actions and incident analysis related to network technologies
- Interact with industry experts, partners, internal staff, and auditors
- Work effectively as part of a geographically distributed team
- Provide basic laptop support for users in the Cairo office
- Work with local vendors to procure hardware and software; work with local ISPs to ensure high availability of the local network
- Resolve complex software and hardware problems
**What we're looking for**:
- Bachelor's degree in Computer Science or MIS or comparable experience; 7+ years of experience in Network Engineering, preferably in a large-scale environment
- 10+ years in IT operations, such as systems administration, network engineering, database administration, security operations, etc.
- Advanced skill level with mastery of most operating systems commands/utilities
- Knowledge experience implementing security policies in various data centre environments
- Solid hands-on technical background, particularly in managing highly complex, multi-platform environments (servers, storage, networks, security, virtualization, systems monitoring, and management); experience in firewall configuration and policy management and with a multi-tiered mission-critical system
- Advanced skill level with mastery of CIFs, DHCP, DNS, A/D, TCP/IP; familiarity with network analysis tools (Wireshark, tcpdump, etc.)
- Strong understanding of secure wireless communications paired with robust distributed systems and architecture knowledge; experience with securing access to SaaS business systems
- Firm grasp of practical cryptography usage, able to recommend the best approach for storage, transport, and identity purposes
- Experience with various performance engineering tools, methodologies, and frameworks (predictive modelling, capacity planning, performance analysis and stress testing, and benchmarking)
- Create alerting for operation and investigation teams and work with them to automate manual processes
- Perform deep data analysis, correlating data from disparate systems, and using metrics to drive consistent system improvements
**About Levelset**
Levelset, a Procore company, is building the software that empowers people in construction to get what they earn. We provide cloud-based construction management software that makes lien rights,
This advertiser has chosen not to accept applicants from your region.
8
Network Engineer
Top Business Human Resources
Posted today
Job Viewed
Job Description
Job Description:
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- Liaise with vendors and other IT personnel for problem resolution
Qualifications:
- Proven hands-onnetwork engineering experience
- CCNP or higher (CCIE and/or CISSP highly valued)
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- Liaise with vendors and other IT personnel for problem resolution
Qualifications:
- Proven hands-onnetwork engineering experience
- CCNP or higher (CCIE and/or CISSP highly valued)
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
This advertiser has chosen not to accept applicants from your region.
9