5 Management Consultant jobs in Egypt
Claims Management Consultant
Bupa Global
Posted today
Job Viewed
Job Description
Job Introduction
**Claims Management Consultant**
**Cairo office based**
**Permanent**
**Full time 40 hours per week**
This is a diverse and skilled customer facing role where you will be responsible for resolving all general complex claims queries to the customer and/or providers complete satisfaction without the need to refer the case onwards. This will include assessing, adjusting and reassessing complex claims from all customer segments - Individual, Provider Corporate and Intermediaries.
Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, customer satisfaction, compliance and regulation.
Main Responsibilities
- Taking end to end ownership for the resolution of all general complex customer/provider claims queries. Case manage all queries through to resolution
- Assessing, adjusting and reassessing any claims as required
- Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
- Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly
- Achieving all targets for contact handling, turnaround times and quality
- Participate in the Training & Competence scheme, through regular 121s, coaching sessions, side by side observations, huddles and team meetings with your leader
- Support and engage with new team members, working closely with the Brighton CMC and HVC teams where required
- Being a role model for the team demonstrating outstanding personal behaviours and performance, in line with The Bupa Code and Bupa Values
- Being a Customer Service Champion within Global Claims Management
- Contribute to the continuous improvement process by challenging existing process and contributing ideas for improvement for customers and the business.
- Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
- Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution
- Significant experience of claims assessment / management within the healthcare sector
- A track record of achieving and exceeding productivity and quality targets in a high performing team environment
- Highly customer focussed
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- An ability to speak a second language would be an advantage
About The Company
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Bupa’s purpose is longer, healthier, happier lives and making a better world.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.
**Bupa Global**
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.
**Application process**:
If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.
**Claims Management Consultant**
**Cairo office based**
**Permanent**
**Full time 40 hours per week**
This is a diverse and skilled customer facing role where you will be responsible for resolving all general complex claims queries to the customer and/or providers complete satisfaction without the need to refer the case onwards. This will include assessing, adjusting and reassessing complex claims from all customer segments - Individual, Provider Corporate and Intermediaries.
Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, customer satisfaction, compliance and regulation.
Main Responsibilities
- Taking end to end ownership for the resolution of all general complex customer/provider claims queries. Case manage all queries through to resolution
- Assessing, adjusting and reassessing any claims as required
- Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
- Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly
- Achieving all targets for contact handling, turnaround times and quality
- Participate in the Training & Competence scheme, through regular 121s, coaching sessions, side by side observations, huddles and team meetings with your leader
- Support and engage with new team members, working closely with the Brighton CMC and HVC teams where required
- Being a role model for the team demonstrating outstanding personal behaviours and performance, in line with The Bupa Code and Bupa Values
- Being a Customer Service Champion within Global Claims Management
- Contribute to the continuous improvement process by challenging existing process and contributing ideas for improvement for customers and the business.
- Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
- Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution
- Significant experience of claims assessment / management within the healthcare sector
- A track record of achieving and exceeding productivity and quality targets in a high performing team environment
- Highly customer focussed
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- An ability to speak a second language would be an advantage
About The Company
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Bupa’s purpose is longer, healthier, happier lives and making a better world.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.
**Bupa Global**
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.
**Application process**:
If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.
This advertiser has chosen not to accept applicants from your region.
0
Claims Management Consultant
Cairo, Al Qahirah
Bupa Global
Posted today
Job Viewed
Job Description
Job Introduction
**Claims Management Consultant**
**Cairo office based**
**Permanent**
**Full time 40 hours per week**
This is a diverse and skilled customer facing role where you will be responsible for resolving all general complex claims queries to the customer and/or providers complete satisfaction without the need to refer the case onwards. This will include assessing, adjusting and reassessing complex claims from all customer segments - Individual, Provider Corporate and Intermediaries.
Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, customer satisfaction, compliance and regulation.
Main Responsibilities
- Taking end to end ownership for the resolution of all general complex customer/provider claims queries. Case manage all queries through to resolution
- Assessing, adjusting and reassessing any claims as required
- Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
- Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly
- Achieving all targets for contact handling, turnaround times and quality
- Participate in the Training & Competence scheme, through regular 121s, coaching sessions, side by side observations, huddles and team meetings with your leader
- Support and engage with new team members, working closely with the Brighton CMC and HVC teams where required
- Being a role model for the team demonstrating outstanding personal behaviours and performance, in line with The Bupa Code and Bupa Values
- Being a Customer Service Champion within Global Claims Management
- Contribute to the continuous improvement process by challenging existing process and contributing ideas for improvement for customers and the business.
- Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
- Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution
- Significant experience of claims assessment / management within the healthcare sector
- A track record of achieving and exceeding productivity and quality targets in a high performing team environment
- Highly customer focussed
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- An ability to speak a second language would be an advantage
About The Company
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Bupa’s purpose is longer, healthier, happier lives and making a better world.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.
**Bupa Global**
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.
**Application process**:
If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.
**Claims Management Consultant**
**Cairo office based**
**Permanent**
**Full time 40 hours per week**
This is a diverse and skilled customer facing role where you will be responsible for resolving all general complex claims queries to the customer and/or providers complete satisfaction without the need to refer the case onwards. This will include assessing, adjusting and reassessing complex claims from all customer segments - Individual, Provider Corporate and Intermediaries.
Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, customer satisfaction, compliance and regulation.
Main Responsibilities
- Taking end to end ownership for the resolution of all general complex customer/provider claims queries. Case manage all queries through to resolution
- Assessing, adjusting and reassessing any claims as required
- Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
- Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly
- Achieving all targets for contact handling, turnaround times and quality
- Participate in the Training & Competence scheme, through regular 121s, coaching sessions, side by side observations, huddles and team meetings with your leader
- Support and engage with new team members, working closely with the Brighton CMC and HVC teams where required
- Being a role model for the team demonstrating outstanding personal behaviours and performance, in line with The Bupa Code and Bupa Values
- Being a Customer Service Champion within Global Claims Management
- Contribute to the continuous improvement process by challenging existing process and contributing ideas for improvement for customers and the business.
- Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
- Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution
- Significant experience of claims assessment / management within the healthcare sector
- A track record of achieving and exceeding productivity and quality targets in a high performing team environment
- Highly customer focussed
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- An ability to speak a second language would be an advantage
About The Company
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Bupa’s purpose is longer, healthier, happier lives and making a better world.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.
**Bupa Global**
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.
**Application process**:
If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.
This advertiser has chosen not to accept applicants from your region.
1
Junior Application Management Consultant
Henkel
Posted today
Job Viewed
Job Description
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
**Do you dare to make an impact?**
**YOUR ROLE**:
- Act as an escalation point for incidents where designated.
- Participating in IT initiatives and local projects.
**YOUR SKILLS**:
- Bachelor's degree in Computer Science, Software Development, or IT Engineering
- 1-3 years of relevant work experience
- IT Generalist from devleopment background, Programming skills, Software development
- Fluent English speaker
- Solid knowledge in ITIL
- Preferable Knowledge in software lifecycle Management, Power Apps and knowledge in ISO 27001
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.
**JOB ID**: req49965
**Contract & Job type**: Full Time, Regular
**Do you dare to make an impact?**
**YOUR ROLE**:
- Act as an escalation point for incidents where designated.
- Participating in IT initiatives and local projects.
**YOUR SKILLS**:
- Bachelor's degree in Computer Science, Software Development, or IT Engineering
- 1-3 years of relevant work experience
- IT Generalist from devleopment background, Programming skills, Software development
- Fluent English speaker
- Solid knowledge in ITIL
- Preferable Knowledge in software lifecycle Management, Power Apps and knowledge in ISO 27001
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.
**JOB ID**: req49965
**Contract & Job type**: Full Time, Regular
This advertiser has chosen not to accept applicants from your region.
2
Senior Exposure Management Consultant
Cyber Force
Posted today
Job Viewed
Job Description
**Job Code**: (T24-007-EMT-Senior)
**Job Type**: Hybrid (Office and Remote)
**Location**: HQ, Cairo, Egypt
Cyber Force, a leading Managed Security Service Provider (MSSP), is seeking an experienced Senior Exposure Management Consultant to spearhead our exposure management programs for high-profile clients, including regional banks and ISPs across Europe. This strategic role demands a proactive leader capable of reducing the attack surface without introducing risks to the clients’ critical environments. You will oversee various teams, orchestrating full-scale exposure management programs that affirm our cybersecurity posture while safeguarding client interests.
**Responsibilities**:
- Architect and lead comprehensive exposure management programs, ensuring a coherent strategy across different teams to minimize the attack surface effectively.
- Collaborate with stakeholders across high-profile sectors, particularly in banking and ISP industries, to understand their unique security needs and tailor exposure management strategies accordingly.
- Champion the deployment of advanced cybersecurity tools and practices, guiding teams in the use of industry-standard methodologies to identify, assess, and mitigate exposures.
- Foster a culture of continuous improvement and knowledge sharing, elevating the expertise within your teams to maintain a cutting-edge understanding of cyber threats and countermeasures.
- Serve as a trusted advisor to clients, demonstrating how our exposure management efforts contribute to a robust cybersecurity framework without compromising their critical operations.
**Qualifications**:
- Extensive experience in cybersecurity, specifically in exposure management or related fields, with a proven track record of leading large-scale programs in diverse environments.
- Demonstrable success in working with regional banks, ISPs, or similar high-stake sectors, showcasing an ability to navigate complex regulatory and security landscapes.
- Mastery in orchestrating teams and resources to achieve optimal security outcomes, with an emphasis on risk reduction and attack surface management.
- Proficient in the latest cybersecurity technologies and methodologies, with hands-on experience in tools and platforms integral to exposure management.
- Exceptional communication and leadership skills, with the ability to influence and engage at all levels of the organization and with external partners.
**Job Type**: Hybrid (Office and Remote)
**Location**: HQ, Cairo, Egypt
Cyber Force, a leading Managed Security Service Provider (MSSP), is seeking an experienced Senior Exposure Management Consultant to spearhead our exposure management programs for high-profile clients, including regional banks and ISPs across Europe. This strategic role demands a proactive leader capable of reducing the attack surface without introducing risks to the clients’ critical environments. You will oversee various teams, orchestrating full-scale exposure management programs that affirm our cybersecurity posture while safeguarding client interests.
**Responsibilities**:
- Architect and lead comprehensive exposure management programs, ensuring a coherent strategy across different teams to minimize the attack surface effectively.
- Collaborate with stakeholders across high-profile sectors, particularly in banking and ISP industries, to understand their unique security needs and tailor exposure management strategies accordingly.
- Champion the deployment of advanced cybersecurity tools and practices, guiding teams in the use of industry-standard methodologies to identify, assess, and mitigate exposures.
- Foster a culture of continuous improvement and knowledge sharing, elevating the expertise within your teams to maintain a cutting-edge understanding of cyber threats and countermeasures.
- Serve as a trusted advisor to clients, demonstrating how our exposure management efforts contribute to a robust cybersecurity framework without compromising their critical operations.
**Qualifications**:
- Extensive experience in cybersecurity, specifically in exposure management or related fields, with a proven track record of leading large-scale programs in diverse environments.
- Demonstrable success in working with regional banks, ISPs, or similar high-stake sectors, showcasing an ability to navigate complex regulatory and security landscapes.
- Mastery in orchestrating teams and resources to achieve optimal security outcomes, with an emphasis on risk reduction and attack surface management.
- Proficient in the latest cybersecurity technologies and methodologies, with hands-on experience in tools and platforms integral to exposure management.
- Exceptional communication and leadership skills, with the ability to influence and engage at all levels of the organization and with external partners.
This advertiser has chosen not to accept applicants from your region.
3
Manager (Business Control and Analysis)
Cairo, Al Qahirah
Raya Holding
Posted 4 days ago
Job Viewed
Job Description
The Role Job Description
You are about to apply for a job at a certified top employer in 2025!
Ready to be part of one of the market leaders in Egypt? Apply now!
Raya Holding for Financial Investments is hiring a manager (business control and analysis).
What will you do?- Leadership & Strategic Oversight
- Develop and implement a performance monitoring framework across all subsidiaries.
- Ensure insights derived from analysis translate into strategic recommendations.
- Align subsidiary performance with the holding company's overarching goals. - Financial Control & Risk Management
- Oversee consolidated financial reporting, ensuring accuracy and transparency in financial data.
- Monitor group-wide profitability, liquidity, cost efficiency, and financial risks.
- Identify financial trends and provide actionable insights to mitigate risks and capitalize on opportunities. - Performance & Achievement Evaluation
- Assess the effectiveness of subsidiaries in meeting financial and operational targets.
- Identify gaps in performance and develop corrective strategies to enhance efficiency.
- Ensure business units achieve their strategic milestones and remain aligned with corporate objectives. - Reporting & Executive Communication
- Act as a bridge between subsidiary management and corporate leadership to maintain alignment.
- Streamline financial and operational processes to improve efficiency and performance.
- Implement data-driven decision-making frameworks.
- Drive continuous improvement initiatives and industry best practices.
- Strong leadership and management skills.
- Expertise in financial control, risk assessment, and strategic analysis.
- Advanced proficiency in data visualization tools like Power BI and Tableau.
- Strong problem-solving ability with a focus on improving operational efficiency.
This advertiser has chosen not to accept applicants from your region.
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