45 Management Analyst jobs in Egypt

A leading Company in soybean production is searching for a meticulous and analytical Cash Management Analyst to join their finance team within the consumer goods industry. In this role, you will be pivotal in managing the company's cash flow, optimizing working capital, and ensuring liquidity to support ongoing operations. You will analyze cash positions, forecast cash needs, and implement effective cash management strategies.

Key Responsibilities:

• Cash Applications: Perform timely and accurate cash applications for customer collections and apply collections to customer accounts in the accounting system.
• Vendor Payments: Executing & booking vendor payments, including both cycle and non-cycle payments, ensuring compliance with payment terms and vendor agreements. Manage advance payments and apply them against future invoices as appropriate.
• Treasury Transactions: Booking treasury transactions, including but not limited to bank transfers, foreign exchange transactions, and cash pooling activities. Record all treasury transactions accurately in the accounting system.
• Process Expense Reimbursements: Facilitate the processing of employee expense reimbursements, verifying expense reports, and ensuring compliance with company policies and procedures, Process & book cash/transfers journals & reconcile safe balance.
• Compliance and Controls: Ensure compliance with internal controls and regulatory requirements related to cash management processes, including segregation of duties, authorization limits, and anti-fraud measures.

Requirements:

• Bachelor's degree in accounting, Finance, or a related field.
• 3 years' experience in accounting , cash management, or financial operations roles, preferably in a manufacturing multinational company.
• Knowledge of accounting principles and practices, including accounts receivable processes, vendor payments, and treasury management.
• Strong analytical skills, attention to detail, and ability to work with numerical data accurately.
• Excellent communication with the ability to collaborate effectively with internal and external stakeholders.

Benefits:

Attractive Package

Job summary/overview:

The WFM Analyst should guarantee the optimization, automation and innovation of the processes as well as the standardization of them.

Key responsibilities and accountabilities (may perform other duties as requested not specifically addressed in this document):

Analyze historical data to provide insights and recommendations for improving workforce efficiency. Collaborate with operations, HR, and IT teams to implement WFM tools and strategies. Identify and implement process improvements in workforce planning and resource utilization. Provide training and support to teams on WFM systems and best practices. Stay updated on industry trends, new WFM technologies, and best practices. Driving continuous improvement in workforce planning processes. Be a true team member in Teleperformance – focused in the success of the company and the well-being of the team; Interaction with other departments in order to improve and or maximize the project(s) results; Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company(producing fresh and imaginative ideas and solutions); Ensure all Teleperformance processes, procedures and policies are fulfilled, including butnot limited to GDPR - General Data Protection Regulation, GISP - Global InformationSecurity Policies, ISS - Information Security Standard; CSR - Corporate SocialResponsibility policies, Health & Safety, among others. Communicate any known infractions of these Corporate Policies and procedures to the Teleperformance Management immediately; May perform other duties as requested not specifically addressed in this document).

Main Job Requirements:

Education and specific

Training Higher Education Degree (preferential)

Fluency in English (minimum B2)

Work Experience Experience in project management and implementation.

Proficient in Excel, Word, and Outlook. Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.

Special Certifications (if appropriate; identify if required to perform the job or just preferred) NA Required Skills Technical Skills

Working knowledge of Microsoft Office Suite (Excel, Word, Power Point).

Knowledge of SQL, BI tools or Workforce Management software is a plus.

Experience managing in Customer Experience Management operations (preference)

For a very well know multinational company located in Cairo, a
Cash Management Analyst
is needed.

Principal Accountabilities

1. Cash Applications:
   Perform timely and accurate cash applications for customer collections and apply collections to customer accounts in the accounting system.
2. Vendor Payments
   : Executing & booking vendor payments, including both cycle and non-cycle payments, ensuring compliance with payment terms and vendor agreements. Manage advance payments and apply them against future invoices as appropriate.
3. Treasury Transactions
   : Booking treasury transactions, including but not limited to bank transfers, foreign exchange transactions, and cash pooling activities. Record all treasury transactions accurately in the accounting system.
4. Process Expense Reimbursements
   :

Facilitate the processing of employee expense reimbursements, verifying expense reports, and ensuring compliance with company policies and procedures, Process & book cash/transfers journals & reconcile safe balance
.
5. Compliance and Controls
: Ensure compliance with internal controls and regulatory requirements related to cash management processes, including segregation of duties, authorization limits, and anti-fraud measures

Qualification

• Bachelor's degree in accounting, Finance, or a related field.
• 3 years' experience in accounting , cash management, or financial operations roles, preferably in a manufacturing multinational company.
• Knowledge of accounting principles and practices, including accounts receivable processes, vendor payments, and treasury management.
• Strong analytical skills, attention to detail, and ability to work with numerical data accurately.

Company Description

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region, with a capacity of over 10,000 web-enabled multi-channel stations. Xceed manages various outsourcing agreements with key government and commercial accounts in 10 different languages. The company currently has sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia. Xceed offers a range of services including inbound, outbound, back-office services, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis.

Role Description

This is a full-time on-site role for a Real-Time Management Analyst located in Nasr City. The Real-Time Management Analyst will monitor and manage workforce performance in real-time to ensure efficient operations. The role involves analyzing workforce data, making adjustments to schedules, and providing timely updates to management. The analyst will also be responsible for proactive communication with team members to address any deviations from schedules.

Qualifications

Experience in #real-time monitoring #6months

Minimum Experience in #workforce management (WFM) 6 months ( preferably ).

Excellent in English language.

Ability to analyze data and provide actionable insights.

Excellent problem-solving and decision-making skills.

Strong communication and coordination abilities.

Ability to work in a fast-paced, high-pressure environment.

Proficiency in Excel and reporting tools.

Company Description

Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, offering a wide range of services across more than 10,000 multi-channel stations. Xceed operates in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia, serving various government and commercial clients in 10 different languages. The company has been recognized by IAOP's Best Global Outsourcing 100 multiple times and has received numerous awards for career development, sustainability, and problem-solving achievements. Xceed is certified in various international standards including ISO and COPC.

Role Description

This is a full-time on-site role for a Real Time Management Analyst located in Nasr City. The Real Time Management Analyst is responsible for monitoring and managing workforce schedules, ensuring optimal staff allocation, and maintaining service level agreements. The analyst will use eWFM tools to analyze data and provide real-time adjustments to meet operational goals. This role requires effective communication with team members to address any workforce-related issues promptly.

Qualifications

Experience in real-time monitoring +6 months

Minimum Experience in workforce management (WFM) 6 months ( preferably )

Excellent in English language.

Ability to analyze data and provide actionable insights.

Excellent problem-solving and decision-making skills.

Strong communication and coordination abilities.

Ability to work in a fast-paced, high-pressure environment.

Proficiency in Excel and reporting tools.

Company Description

Xceed is a leading multilingual Business Process Outsourcing Service provider in the EMEA region, operating over 10,000 web-enabled multi-channel stations. With sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia, Xceed provides a wide range of services including inbound and outbound services, back office services, infrastructure management, helpdesk support, and social media analysis. The company has been recognized with numerous awards and certifications, including multiple IAOP's Best Global Outsourcing and Impact Sourcing Champions Index awards. Xceed has also been lauded for its excellence in sustainability, diversity, and customer experience.

Role Description

This is a full-time, on-site role for a Real-Time Management Analyst (RTM) located in Nasr City. The RTM Analyst will be responsible for monitoring and analyzing real-time data to ensure workforce optimization. Key tasks include managing workforce schedules, real-time adjustments to meet service levels, and daily reporting on performance metrics. The RTM Analyst will also collaborate closely with various departments to address staffing needs and communicate effectively to ensure smooth operations.

Requirements
:

Experience: Minimum 6 months in real time management, analytics, or a related field.

Education: Bachelor's degree in Business Administration, Statistics, Mathematics, or a related field preferred.

Excellent in English language.

Strong analytical, problem-solving

Company Description

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region, with a capability of over 10,000 web-enabled multi-channel stations. Xceed manages various outsourcing agreements with key government and commercial accounts in 10 different languages. The company has sites in Egypt, Morocco, Mauritius, and UAE, with a new site in Saudi Arabia. Xceed has received numerous awards and recognitions, including IAOP's Best Global Outsourcing 100 and INSIGHTS Middle East Call Centre & CX Awards. The company holds various ISO certifications and is dedicated to significant achievements in sustainability and diversity.

Role Description

This is a full-time, on-site role located in Nasr City for a Real Time Management Analyst (RTM) at Xceed. The Real Time Management Analyst will be responsible for monitoring and analyzing real-time data related to workforce management. Day-to-day tasks include assessing staffing levels, managing schedules, and ensuring optimal workforce productivity. The RTM Analyst will also communicate with various teams to make real-time adjustments to meet service level agreements and operational goals.

Qualifications & Skills:
Experience in real-time monitoring +6 months .

Minimum Experience in workforce management (WFM) 6 months ( preferably ).

Excellent in English language.

Ability to analyze data and provide actionable insights.

Excellent problem-solving and decision-making skills.

Strong communication and coordination abilities.

Ability to work in a fast-paced, high-pressure environment.

Proficiency in Excel and reporting tools.

Work location: Nasr city

Role Description

This is a full-time, on-site role located in Nasr City for a Real Time Management Analyst (RTM) at Xceed. The Real Time Management Analyst will be responsible for monitoring and analyzing real-time data related to workforce management. Day-to-day tasks include assessing staffing levels, managing schedules, and ensuring optimal workforce productivity. The RTM Analyst will also communicate with various teams to make real-time adjustments to meet service level agreements and operational goals.

Qualifications & Skills:

• Experience in real-time monitoring +6 months .
• Minimum Experience in workforce management (WFM) 6 months ( preferably ).
• Excellent in English language.
• Ability to analyze data and provide actionable insights.
• Excellent problem-solving and decision-making skills.
• Strong communication and coordination abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Proficiency in Excel and reporting tools.

Benefits:

• Profit share.

• 2 days off

• Medical and social insurance

Work location: Nasr city

JOB PURPOSE:

To be a focal point for all IT related Incidents impacting Systems in order to be managed according to Incident Management process and work on resolving them while minimising impact on business operations.

Description

Incidents Handling:

1.Validate and investigate reported complaints before initiating calls or gathering required resources for incident resolving.

2.Report all incidents to Incident Manager to set priorities and assign tasks.

3.Prepare incidents communication to impacted business areas.

4.Capture Incident details and update all necessary tools and documents.

5.Ensure that Incident Management KPIs are recorded and their targets met.

6.Provide single point of contact for IT Staff regarding Systems incidents through phone calls, emails and online tickets.

7.Ensure the closure of all resolved and end-user confirmed Incident records.

8.Coordinate and follow up with different IT parties for incident report proper fulfilment and delivery.

Policies, Processes and Procedures

9.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

Day-to-day management

10.Follow the day-to-day operations related to own jobs in the IT Service Management & End User Support department to ensure continuity of work

Compliance

11.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB's sound legal position and mitigate any potential risks

Qualifications

Qualifications & Experience

 Bachelor's degree of Computer Engineering/Computer science or its equivalent.

From 1-3 years of experience in IT Service Management

ood qualifications in Computers / Communication Engineering

nderstanding of Service Level Agreements and their application

ood analytical skills, structured and methodical approach

bility to work independently and make decisions where necessary

Skills

emonstrated commitment to the provision of excellent customer support.

bility to work and handle different situations without supervisor interference.

bility to work as a member of a team.

ood oral and written communication skills.

ood organizational skills.

Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1

Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road

Job: Back Office

Organization: FINANCE, STRATEGY, OPERATIONS & TECHNOLOGY

Shift: Day Job

Job Type: Full-time Employee