9 Lead Management jobs in Egypt

You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, you will be part of our continuously growing number of 38,000 professionals from over 61 global delivery centers around the globe.

**KEY RESPONSIBILITIES**:
Sutherland is seeking a reliable and detail-oriented person to join us as
**Lead-SD Management**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

**Leads in this role get to**:
**Empower the Work**: Create, facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge.

**Impact the bottom line**: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.

**Strengthen relationships**: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations

**Take the lead**:Delivering new hire training for the business, ensure to give a good learning experience for the new hires, ensuring to equip new hires with relevant skill set to meet the production goals from the first month post nesting
- Should partner with quality and training manager to identify skill and knowledge gap that leads to an in stable performance trend
- Work with the training manager to prepare training content to run a BQ intervention for the business and Work with the training manager in catering the learning via the update management process and new launches.

**Qualifications**:
- Excellent Data Mining skills
- Ability to think outside of traditional role to evaluate business implications
- Ability to interpret data, identify trends, and make suggestions for improvements
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues

Job Title:
English - Customer Acquisition Specialist
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Associate Customer Acquisition Specialist - English
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
+ Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
B2B - SaaS Specialist, Customer Acquisition - English
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

The Role
Are you ready to be an SME in Business Operation Management, collaborate and manage the team to perform, and engage with multiple teams to contribute on key decisions? Join us in providing solutions to problems for their immediate team and across multiple teams. Let's embark on this exciting journey together! Job Summery - Lead and architect platform transformation programs through combined application and functional process expertise. - Engage with customers on business challenges and the value of solutions. - Design technology solutions to meet business requirements.

Requirements
- Beginner proficiency in Business Operation Management. - Intermediate proficiency in Business Process Design. - A minimum of 4 years of experience in relevant related skills. - Bachelor's Degree in relevant field of studies BONUS POINTS IF YOU HAVE: - Intermediate proficiency in Data Analysis - Advanced proficiency in Project Management - Expert proficiency in Stakeholder Engagement

About the company
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world\'s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

Experience managing teams
- Experience with planning, performance metrics, and process improvement

Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities
- Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

A day in the life

**Core Job Fundamentals**:
Monitoring performance of the program daily
Action plan to achieve the program targets
Managing ramp ups/scouting
Tracking program payment cycle
Preparing daily performance summary

**Internal stakeholders**:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador

Cairo, EGY
- Experience in logistics
- Experience with data analysis

Company Description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

**Job Description**:
**Main Purpose of Role**
- To support planning and conduct management system audits in accordance with SGS procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
- To assist in business development as required and to provide specific technical support to expand the Company’s capability to offer valued services to customers

**Key Accountabilities**
- Conduct audits (either desk-based or on client’s sites) in accordance with established procedures and approved plans, maintaining a high standard of service delivery
- Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business
- Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations
- Provide accurate and timely reporting as required by line management to assist the planning and management of operations
- Ensure effective follow-up and timely close-out of non-conformities in accordance with established procedures
- Manage personal schedule to work efficiently and to meet target changeability requirements as defined by the Operations Manager
- Project-manage auditing teams, as appropriate, to maximize efficiencies, enhance client satisfaction and ensure compliance with standards
- Undertake personal professional development and ensure appropriate training records and personal logs are updated and submitted to the NB to maintain relevant auditor registrations and competency codes and relevant industry knowledge
- If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
- Support business development activities as required (including follow up and/or referral of inquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
- To manage personal expenditure required to fulfil the role aligned with local SGS policies in order that customer relations and profitability of the business are not compromised
- To maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews.
- At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures
- Ensure full compliance with the Company’s Code of Integrity and Secrecy and Non-Disclosure Agreement

**Qualifications**:

- Ideally able to demonstrate ability to identify and capitalize on any potential to maximize sales/revenue generated by the business
- Able to motivate and lead others in a ‘project team’ environment
- Results oriented
- Relevant Academic bachelor’s degree
- Professional education or training to an equivalent level of university education.
- Has at least 4 years full time practical workplace experience in information technology, of which at least 2 years are in a role or function related to information security.
- Must be able to demonstrate and excellent working knowledge of medical device management and regulatory systems, standards and compliance/auditing techniques
- Effective interpersonal skills; able to develop good working relationships with people at all levels
- Willingness to learn and adapt to change - committed to continuous personal and professional development
- Must have a detailed understanding of the relevant medical device regulations for which audits reviews are being undertaken
- Has working knowledge of English language and Language required for Local clients

**Pereferable**:

- Approved ISO 27001 auditor or lead auditor with another CB
- Successfully pass Training Courses in relevant specialty standard (Such as ISO 27001, ISO 27701, ISO 22301, ISO 2000)
- Successfully pass ISO 9001 Lead Auditor Course
- Specific Courses in Information Security or Auditor qualifications:

- CISSP (Certified Information Systems Security Professional)
- CISM (Certified Information Security Manager)
- CISA (Certified Information System Auditor)
- Other relevant professional qualification directly related with information security

We're looking for exceptional **Lead Generation Specialists **to join our growing team immediately! If that's you, fill out all required fields to get started.

**Be hired today and get a $150 sign-on bonus on your 3rd month**!

**Disclaimer**: This is a generic job description for the position stated above. Actual tasks and tools will be discussed further when you reach the final interview stage.

**Duties and Responsibilities include but are not limited to**:

- Prospect for new business and follow up with leads in the pipeline on a daily basis from various lead sources
- Manage and organize leads in CRM; Ensure correct information, notes, and all pertaining details about the lead are recorded
- Accurately track and convey productivity and sales metrics to management
- Qualify leads to accurately conveying motivation, competition, and financial specifics to real estate agents
- Handle data entry, online research, scheduling calls, and other administrative tasks to keep things organized and up to date

**Qualifications**:

- At least 2 years of proven experience as a lead generation specialist, prospector or relevant role
- Excellent English communication skills both written and verbal
- Solid organizational skills
- Excellent time management skills
- Able to work on a US time zone shift
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Tech Savvy
- Proactive attitude

**Technical Requirements**:

- USB Headset with Noise Cancellation feature
- Working Webcam
- Primary and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps

**Benefits**:

- Job Security and Stability
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Annual performance-based appraisal
- Paid US Holidays
- Performance Incentives and many more

**Schedule**: Full-Time (PST, MST, EST, or CST)

**Location**: Remote

***

**Pay: $2.00 per hour**

**Benefits**:

- Paid training
- Work from home

**Job Types**: Full-time, Part-time
Part-time hours: 20/40 per week

**Salary**: E£12,362.80 - E£24,725.60 per month

Application Question(s):
**Experience**:

- Lead generation: 2 years (required)