13 Language Program Manager jobs in Egypt

**Position Overview**
The candidate will be responsible for the flawless execution of the project. The Program Manager will manage day to day activities, provide project guidance, support, monitor the project progress and ensure the completion of the milestones as per the defined timelines. The Program Manager will also be responsible for regular communication with the client as well as identifying key issues, gaps and creating corresponding action plans and corrective measures.
**Key** **responsibilities**
+ Onboarding of the new care coaches/Patient support specialists as replacement with assurance of the receipt of initial Project specific training and refresher when needed.
+ Regular checks of the planned activities versus completed to identify gaps.
+ Monthly quality checks to calls
+ Ensure the availability of the completed signed & dated informed consent forms.
+ Highlight any gaps with the care coach/PSS & understanding root cause, corrective & preventive action plan should be created in case of repeated issues. (CAPA creation will be based on the severity & frequency of identified issues)
+ Attending calls with Care Coaches as an observer.
+ Review of the Adverse event reporting forms to ensure the following:
+ Form completion & accuracy
+ Information matching with the primary source (if any)
+ Reporting within the specified timelines (24 hours) or as specified by PV client team.
+ Tracking of the reported adverse event on the patient's tracking sheet.
+ Perform regular Adverse event reconciliation ahead of sharing with client.
+ Submit Monthly Performance Report to Client within the agreed timelines.
+ Ensure project specific files including but not limited to (Consents, Courier invoices, Stock Receiving forms, Training attendance sheet) are maintained throughout the project life cycle, quarterly checks of files completion and updates.
+ Ensure regular tracking of project's Pass-through expenses.
+ Send quarterly report with the passthrough cost expenses.
+ Identifies emerging issues/risks and their implications and propose solutions.
+ Manages staff involved in call center, care coaches and admins.
+ Reports on progress towards business objectives and discuss future directions.
+ Establish the program framework and implementation process with clear timelines and deliverables.
+ Ensure the development and timely delivery of monthly program status reports.
+ Cross-functional collaboration with internal functions as per program needs and requirements.
+ Assesses project risks and specifies contingencies.
**Skills & Experience required**
+ Experience in the pharmaceutical market access industry.
+ Strong understanding of patient affordability programs in the life science industry.
+ Excellent knowledge of the regulatory bodies structure, function and requirements in Egypt
+ Excellent knowledge of the insurance and reimbursement sector in Egypt.
+ Strong customer service attitude.
+ Demonstrates competent project management skills with proven time management and personal organizational skills.
+ Ability to manage multiple programs in a timely and efficient manner.
+ Good team-based interpersonal skills but also an ability to work independently.
+ Energetic, dynamic and self-driven individual with excellent communication, presentation and interpersonal skills, communicating well with patients, HCPs, NGOs and regulatory authorities.
**Qualifications & Other requirements**
In addition to the skills and experience above, candidates will have:
Strong academic track record including minimum of a bachelor's degree in life sciences or equivalent (a Master's degree is valued but is not essential).
+ Fluency in English/Arabic.
+ Advanced MS Office skills.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

Amentum is hiring an In-Country Program Manager to work onsite in Egypt for International Fleet Support under the Naval Sea Systems Command (NAVSEA) PMS 326 Follow-On Technical Support (FOTS) contract. You will be tasked with providing execution of task and oversight of the in-country team (Amentum and Subcontractors), as well as subcontracted local hires. **The work location will be at the Egyptian Naval Base in the port of Alexandria, Egypt.** This position includes a competitive benefits package.  
As the In-Country Program Manager, you will support our ship repair and technical assistance team. You will supervise, mentor, and train assigned personnel. You will assign tasks, evaluate performance, identify training needs, and resolve issues. You will build strong working relationships with Egyptian Navy counterparts in a dynamic work environment. While this is an unaccompanied billet, you can have family members and dependents come with you at your own expense.
**Essential responsibilities and daily duties include:**  
+ Interact frequently with Flag Level Egyptian Naval Officers and NAVSEA representatives. Operate tactfully in a politically and culturally challenging environment.
+ Provide oversight and direction to in-country functional managers in the areas of IT, Planning, Technical Assistance, and Industrial Shipyard Management to successfully meet all contractual obligations.
+ Cooperate and collaborate with various CONUS project managers to develop strategies and policies to successfully execute contractual requirements on time and on budget.
+ Develop detailed program reports, Plan of Action Milestones (POAM), and site-specific policy and procedural documents.
+ Plan and execute weekly meetings with NAVSEA program managers via virtual calls.
+ Manage and provide recommendations for proposed special projects, upgrades, and resource management.
+ Provide executive level oversight for long term projects and system upgrades, including budgetary, manpower, and long-range planning.
+ Participate as a key member in Work Definition Conferences, Arrival Conferences, Departure Conferences, Docking Conferences, and all other meetings and conferences applicable to the FOTS program management.
+ Supervise and remain accountable for all matters concerning the performance and quality of support provided to the Egyptian Navy and NAVSEA as related to the onsite team.
+ Record comprehensive lessons learned throughout all phases of training and technical support and develop new processes and procedures to improve services.
+ Support business opportunities to grow and strengthen Amentum's presence in the country and region.
+ Perform all other duties as assigned.
**Minimum Requirements**
+ Bachelor's degree in Engineering or other technical areas or equivalent experience in lieu of degree.
+ 15 years of maritime experience, with increasing levels of management responsbility.
+ Ability to work independently and in a team environment. 
+ Ability to help identify program risk and work with CONUS Program Management Office (PMO) to mitigate and resolve program risk.
+ Ability to communicate verbally and in writing and work with a wide variety of functions and levels of management. Must be proficient in English.
+ Ability to travel CONUS and OCONUS.
+ Ability to obtain a United States Passport. Must have an active passport with at least two years before expiration upon travelling to Egypt.
+ Ability to obtain Country Clearance and Base Pass authorization.
+ Ability to obtain a Secret US government clearance. Note: US citizenship is required to obtain secret clearance.
**Preferred Qualifications**
+ Over 20 years of maritime experience with increased levels of responsibility and specific maritime engineering experience.
+ Experience as a former US Naval Officer (USN or USCG).
+ Active Project Manager Professional (PMP) Certification.
+ Active Lean Six Sigma Black Belt certification.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero. We are seeking a self-starter who can quickly familiarize themselves with this fast-paced environment, build relationships/trust with cross-functional teams, and assume ownership within the program which will require understanding of complex business/Tech/Ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role.
In this role, You will influence internal and external stakeholders and leadership to buy in to your strategic direction in forging new business partnerships, drive program end to end to onboard partners while ensuring flawless execution and continuously analyzing key metrics to drive improvements for your business.
This position involves regular communication with senior leadership on Business and customer offering reviews, Operations excellence improvement areas, project execution and risks. You should be comfortable working both at a strategic level and diving deep into the details to ensure solution feasibility and quality of execution.
Key job responsibilities
- Perform deep dives into issues and create structured problem statements with quantified impact. Run weekly performance reviews with stakeholders using automated reports and dashboards.
- Support planning cadences across supply chain, business, and ops to ensure alignment on volume outlook and capacity plans. Own the forecast accuracy review loop, and recommend corrections.
- Design the measurement framework, track adoption/impact, and iterate the program based on data feedback.
- Identify inefficiencies or process breakages through data signals and team inputs; design SOP changes or automation recommendations.
- Present crisp updates and insights to leadership with clear ownership, timelines, and next steps.
Basic Qualifications
- 5+ years of Program/Product management or equivalent experience
- Limited time (1-2 years) experience in as BA will be helpful in delivering results in this role
- Experience using data and metrics to determine and drive improvements
- Proven ability to handle complexity in managing successful partner relations
- Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining and executing program requirements
- Experience in complex problem solving, and working in a tight schedule environment
- SQL proficiency for querying operational and planning datasets
- Advanced Excel for modeling, pivoting, and simulation
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To continue to drive process excellence within our transportation network (Last mile- and middle mile businesses), we are currently looking for a continuous improvement manager which we call it internally (ACES Manager).
As an ACES (Amazon Customer Excellence Systems) Manager, you will drive productivity and cost optimization programs in EG MM/LM operations. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.
Your goal is to lead transportation network (MM/LM) productivity agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of continuously improving the logistics and delivery success through set of on road performance metrics . You will set up actions plans and execute them to drive current performance to benchmark rates.
In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
- Contribute to manage OTR (on the road) performance, mainly productivity metrics like SPR, DPPH, etc. through PDCA approach and other lean tools.
- Contribute to deployment of Process Standards and upgrades within the delivery station partnering with station management and several stakeholders
- Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.
- Leading Last mile & middle mile optimization projects aiming at reducing cost per shipment.
- Contribute to audit initiatives and support results-driven action planning.
- Lead and design process governance for Delivery associates working hours and head room utilization.
- During peak time, you will have the responsibility for peak productivity target setting, enabling tech changes to support successful peak implementation and co-own sites readiness for peak operations.
This role will be based in the delivery stations. You are willing to work in non-traditional shift patterns which include nights.
We are open to hiring candidates to work out of Cairo, EG.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you interested in launching the next generation of Amazon FC's in the region? Do you want to be part of the ongoing growth and expansion of Amazon's network? The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Launch team is seeking a qualified candidate with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations projects associated with the launch of the new FCs. The launch manager will own scoping and creating project plans, developing processes, mitigating schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and communication skills are essential.
Key job responsibilities
- Work backwards from the customer to scope and define program requirements and critical milestones
- Demonstrate a high level of ownership to drive multiple time sensitive actions items simultaneously through multiple teams
- Own Program trackers to communicate progress and updates to internal/external stakeholders
- Problem solve with a high degree of ambiguity and operating in a rapidly evolving and changing landscape
- End-to-End project coordination, managing multiple stakeholders to ensure all Road to Launch tasks are completed as per program
- Collaborate and influence team members, work with internal and external stakeholders, and present projects to senior leadership on a regular basis
- Gathering and analyzing data on launch performance results
- Establish and develop initiatives to support expansion strategies
About the team
Launch team plays a key role in the mission of delivering best in class service to Amazon's customers through scaling and expanding the network. The team coordinates project plans and tracks execution across stakeholders from business, technology, design, procurement and construction teams.
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- 4+ years of employee and performance management experience
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you excited to shape the future of Quick Commerce in MENA? The Amazon Now team in Egypt is looking for a Program Manager to help shape our customer offering and drive core business inputs.
In this role, you will lead key programs focused on building and optimizing the selection and pricing strategy for Amazon Now. You'll work closely with Retail, Instock, and Vendor teams to define a high-performing, localized assortment, ensure competitive pricing, and improve item profitability. Your efforts will directly impact customer experience, unit economics, and long-term business growth.
This is a highly cross-functional role that requires analytical strength, ownership, and the ability to deliver results through others. You will identify input gaps, build scalable mechanisms, and continuously monitor key metrics to improve contribution margin and offer relevance. Over time, this role may expand into broader strategic ownership areas across the business.
Success in this role requires strong business judgment, the ability to influence stakeholders, and comfort working in a fast-paced, ambiguous environment. You should be equally confident diving deep into data, managing programs end to end, and writing clear and persuasive business documents.
Key job responsibilities
- Define and optimize the core selection strategy across Grocery and Non-Grocery categories to ensure relevance, coverage, and contribution to topline growth.
- Build scalable onboarding processes for new selection in partnership with Retail and Instock teams ensuring rapid activation and operational readiness.
- Track and improve item-level profitability by identifying low-margin ASINs, proposing pricing actions, or coordinating cost improvement initiatives with Retail.
- Drive pricing programs that balance customer value with profitability, using competitive data, contribution analysis, and elasticity inputs to recommend changes.
- Monitor and close selection gaps by analyzing store-level assortment coverage and working cross-functionally to improve SKU depth in key subcategories.
- Collaborate with Retail and Ads teams to secure visibility and support for high-priority ASINs during Prime events and promotional periods.
- Develop long-term mechanisms and tools to automate pricing actions, flag selection gaps, and scale new selection curation for faster go-to-market.
Basic Qualifications
- Bachelor's degree in Business, Economics, Engineering, or a related field
- 3-5+ years of experience in program management, vendor management, retail buying, category management, or a similar commercial role
- Proven experience managing selection growth, pricing strategy, or commercial programs
- Strong analytical skills; ability to work with large datasets, generate insights, and make data-backed decisions
- Experience working cross-functionally with commercial, marketing, tech, and/or supply chain teams
- Familiarity with retail KPIs (e.g., selection coverage, ASP, margin, contribution profit)
- Excellent written and verbal communication skills in English
- Ability to manage multiple priorities and deliver results in a fast-paced environment
Preferred Qualifications
- Experience in e-commerce, FMCG, or retail pricing/selection strategy
- Proficiency in data tools such as Excel, SQL, or Tableau
- Master's degree in Business, Economics, or a related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**About the Role**

As a Localization Experience Program Manager for
**MENA (MIddle East and North Africa) **region
**, **you'll work closely with our Product, Brand, Marketing, Regional and Operation teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. You will partner with stakeholders in the region to gauge and improve local language experience and ensure the quality requirements are shared with external vendors. You will also work closely with vendors ensuring that they have the tools and coaching needed to deliver high-quality content. You understand the importance of scaling your efforts to meet the needs of the growing business. On top of it all, you will be owning quality and localization experience programs that are language-agnostic.

**What You’ll Do**
- Own and manage Localization experience linguistic quality of digital & print assets for **languages in Middle East and Africa (MENA) **region**.**:

- Own language-agnostic quality programs that drive the highest quality output by our vendors
- Work with vendor resources to deliver localized content, handling high priority and high visibility content yourself
- Dedicate time to investigating localization issues found on our apps & website
- Use data to determine quality trends for your region’s languages and create action plans to address any systemic issues
- Flag internationalization issues to the relevant product teams and guide vendors to fix linguistic bugs
- Evangelize localization services with key stakeholders in both MENA and HQ
- Continually update Style Guides and Glossaries for the languages
- Liaise between Uber product teams and Localization Program Management to recommend best practices for internationally-friendly product design
- Develop, own and maintain relationships with regional stakeholders
- Review and influence product requirement documents (PRDs/RFCs) related to Tools and Systems that can improve globalization across Uber
- Work closely with PMs/Engineers on product roll-outs, tool improvements/automation, and tech planning

**What You’ll Need**
- B.A. in Translation, Linguistics, or similar field of study
- Minimum 3 years of localization experience, preferably in the tech industry
- Experience using CAT tools (e.g. Smartling, WorldServer, Trados, Memsource, etc.)
- Experience managing Translation Memories, Glossaries, and Style Guides
- Excellent written and verbal communication skills
- Passionate about Uber and our mission
- Ability to manage operations at scale
- Be proficient in and manage technical processes (e.g. Share internationalization i18n best practices, advise Product/Engineers on best practices for l10n QA/testing, run and manage linguistic QA processes)
- Proficiency in Arabic

**Bonus Points If**
- Professional fluency in a language other than English and Arabic highly preferred
- Master’s Degree in related field

Description
Are you geared towards building relationships that continuously delight your customers? Are you excited about making history and driving significant impact? Amazon hires the world's brightest minds and offers them an environment in which they can invent world class solutions for our customers. If you are looking for a marketing role where you can flex your innovative ideas as well as your analytical skills, join Amazon Creators Business team where you will oversee influencer partnerships and make history.
Key job responsibilities
We are looking for an entrepreneurial, innovative and analytical candidate to drive influencer marketing engagement and adoption strategies at scale for the Amazon Influencer Program. The candidate should be able to work at a strategic and operational level generating growth plans and campaign optimization to drive influencer engagement and maximize customer impact using research insights, behavior and data. The role requires high engagement across multiple stakeholder teams in a fast-paced environment
- Establish influencer marketing as a strategic channel for customer acquisition and engagement by developing marketing strategies across all social platforms
- Develop recruitment plans to expand influencer base across segments (Micro/ Macro/ Midtier)
- Create compensation plans to maximize revenue and customer impact from influencer marketing
- Execute comprehensive and synchronized influencer activations with new launches, marketing priorities and social events
- Identify product enhancement opportunities by benchmarking and evaluating Customer and Influencer experiences
- Own P&L goals for customer acquisition and revenue generation
- Lead weekly, monthly, quarterly and annual business reviews, planning and reporting processes for influencer marketing
- Manage end-to-end influencer activation and engagement operations
A day in the life
Overseeing program metrics and strategizing new programs and initiatives that are considered business critical with significant impact. Drive local relevance and engage with influencers by prioritizing a balance between short- and longer-term growth objectives. Working backwards from influencers to identify new opportunities to diversify their product mix, customer engagement and reach. Analyzing market segment data to identify trends/opportunities, as well as assessing and improving business results. Working with Finance, Business Intelligence, Category teams and Product teams to analyze trends, understand business impact and replicate best practices at scale.
About the team
You will be joining our Creators team within Marketing; whose mission is to engage customers in their online journey and influence their product discovery and shopping decisions. Amazon Creators offers traffic diversity through thousands of sites which link to Amazon through content that engages customers at all stages of the purchasing funnel - from inspiration, to research, price checks, discovering a deal, or subscribing to a service.
Basic Qualifications
- 5+ years of years' experience in Social Marketing or Influencer Marketing
- Adept at large data handling, running analysis and driving insights
- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience managing or working within cross-functional marketing and creative teams
- Experience equally comfortable building strategic marketing plans and executing at a tactical level
- Experience developing and executing successful social media and influencer campaigns
- Deep understanding of social media platforms including TikTok, Instagram, Facebook, Snapchat, Twitter and YouTube.
- Native arabic speaker
Preferred Qualifications
- Native Arabic speaker
- Masters' degree
- SQL medium level expertise
- Experience in managing multi-territory digital marketing and campaign management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Bachelor's Degree in Engineering, Operations, Logistics, Business or related fields.
- 8+ years of experience in supply chain, logistics, transportation or operations.
- Analytical and quantitative skills, ability to use hard data and metrics to back up assumptions.
- Ability to partner across multiple functional areas and geographic locations.
- Ability to juggle multiple priorities and deliver in a fast-paced, dynamic environment; strong bias for action.
- Effective communicator, who can make things simple, with the ability to explain one thing in an easy way to ensure understanding.
- Arabic and English fluent.

Job summary

In this role you will
- Support, monitor, and systematically improve DF performance metrics, define SOP and be responsible for the execution;
- liaise and drive carrier relationships, On-board new carriers per business requirement including selecting and negotiating contracts;
- Own carrier configurations, streamline the current warehouse-carrier configuration and automation processes;
- keep driving transportation cost down, seek ways to optimize the in-country carrier networks through data review and ops execution;
- Own new DF vendor onboard process, keep reducing onboard lead time;
- Manage vendor support team and vendor case program to ensure high service levels;
- Liaise and drive retail relationships, build DF promotion mechanism to keep promoting DF;
- key contributor to the future DF technology roadmap, collect voices from vendor and retail, work closely with product team to drive new feature launch;
- Communicate (writing and speaking) with executive audiences to provide program updates;
This role might be for you if
- You deep dive and investigate complex problems and work through solutions;
- You own continuous improvement efforts using your project management skills and knowledge of product and operation;
- You jump in to create pivot tables, v-lookups and h-lookups using MS Excel to analyze and report complex data sets to drive optimal business decisions;
- Master’s degree in Engineering, Operations, Logistics, Business or related fields.
- 10+ years of experience working in retail procurement or vendor management.
- Knowledge of large groups in Egypt in FMCG and/or other retail verticals.
- Background in Project Management, Analysis in a retail /E-commerce industry.
- Desired skill-sets - MS Office Application Excel, ability to work with many tools / platforms.
- Desire to expand skills into new areas.
- Working in a start-up or early stage environment where you will be defining best practice for your function