331 Junior IT jobs in Egypt

Sega - M for Electrical Products
is seeking a skilled
IT Technical Support Specialist
to join our team. You'll handle day-to-day IT operations, resolve technical issues, and ensure smooth system and network performance.

Key Responsibilities

• Provide first-line support for hardware, software, and network issues
• Install, configure, and maintain PCs, printers, and other IT devices
• Manage and monitor
  CCTV systems
  and ensure their proper functioning
• Troubleshoot network and system problems; perform root-cause analysis
• Support users on-site and remotely via phone, chat, or email
• Ensure data security, backups, and system updates
• Coordinate with vendors for IT maintenance and upgrades

Qualifications

• Bachelor's degree in
  Computer Science, Information Technology
  , or related field
• 1– 2 years of experience in IT support or helpdesk role
• Good knowledge of Windows OS, Office 365, and basic networking
• Experience with
  CCTV installation and troubleshooting
  is a strong plus
• Excellent communication and problem-solving skills
• Ability to prioritize tasks and work under pressure

Location:

Main Office (with scheduled visits to branches)

Reports To:

IT Manager

Employment Type:

Full-Time

Job Overview:

We are looking for a motivated
IT Assistant
to support the IT department in daily operations. The job focuses on
record keeping
,
device setup
,
software support
, and
network assistance
—
no programming is required
. You will help document IT tasks, solve basic issues, and keep our systems running smoothly across all locations.

Responsibilities:

Documentation & Reporting:

• Record IT support requests and track device issues
• Keep reports of internet status, system downtime, and hardware use
• Help document IT processes, setups, and work logs

Hardware & Software Support:

• Set up and maintain PCs, printers, POS devices, fingerprint systems, and accessories
• Update items and prices in the POS system when needed
• Assist in software installation and license checks

Network Assistance:

• Help record network setups (routers, IP addresses, internet lines)
• Assist in solving simple network connection issues

Data Entry:

• Enter data and update records for users, devices, and support tickets
• Help keep IT inventory and systems information up to date

Requirements:

• Basic knowledge of computers, printers, and internet routers
• Comfortable using Microsoft Office and Google Workspace
• Organized and able to follow instructions
• Able to write and speak in both Arabic and English
• Willing to visit branches when needed

Preferred Skills (Nice to Have):

• Experience in a retail or food business
• Familiarity with ERP software like Odoo
• Understanding of simple networking (IP, router, etc.)

What We Offer:

• Real experience in IT support and systems management
• A supportive and fast-growing team environment
• Opportunities to grow your skills and career in IT

الوصف الوظيفي: مساعد تكنولوجيا المعلومات (توثيق ودعم)

الموقع:
المكتب الرئيسي (مع زيارات للفروع)

المسؤول المباشر:
مدير قسم تكنولوجيا المعلومات

نوع الوظيفة:
دوام كامل

نظرة عامة:

نبحث عن
مساعد تكنولوجيا معلومات
نشيط لدعم قسم الـ IT في العمليات اليومية. الوظيفة تركز على
توثيق الأعمال
،
دعم الأجهزة
،
مساعدة في البرامج
، و
حل بعض مشاكل الشبكات
–
لا يشترط البرمجة
. ستقوم بتسجيل المهام التقنية، حل المشكلات البسيطة، والمساعدة في تشغيل الأنظمة بكفاءة في كل فروع الشركة.

المهام:

التوثيق وإعداد التقارير:

• تسجيل طلبات الدعم الفني ومشاكل الأجهزة
• إعداد تقارير عن حالة الإنترنت والأعطال واستخدام الأجهزة
• توثيق العمليات والإعدادات والإجراءات التقنية

الدعم الفني للأجهزة والبرامج:

• تركيب وصيانة الحواسيب والطابعات وأجهزة نقاط البيع والبصمة والملحقات
• تحديث العناصر والأسعار في نظام نقاط البيع عند الحاجة
• المساعدة في تثبيت البرامج ومتابعة التراخيص

المساعدة في الشبكات:

• تسجيل إعدادات الشبكات (الراوتر، IP، خطوط الإنترنت)
• حل المشاكل البسيطة في الاتصال بالشبكة

إدخال البيانات:

• إدخال وتحديث بيانات المستخدمين، الأجهزة، والتقارير اليومية
• المساعدة في تتبع مخزون الأجهزة والأنظمة التقنية

المتطلبات:

• معرفة أساسية بالحواسيب والطابعات والراوترات
• إجادة استخدام Microsoft Office و Google Workspace
• تنظيم جيد والقدرة على اتباع التعليمات
• إجادة اللغة العربية والإنجليزية كتابة وتحدثًا
• الاستعداد للتنقل وزيارة الفروع عند الحاجة

مهارات إضافية مفضلة:

• خبرة سابقة في مجال التجزئة أو المطاعم
• معرفة سابقة ببرامج إدارة الموارد مثل Odoo
• فهم أساسيات الشبكات (IP، راوتر، إلخ)

المميزات:

• خبرة عملية في الدعم الفني وإدارة الأنظمة
• بيئة عمل داعمة ونشيطة في شركة سريعة النمو
• فرص لتطوير المهارات والنمو الوظيفي في مجال الـ IT

Position Title: IT Technical Support

Location: Alexandria (relocation might be required)

We are seeking an IT Technical Support who will be responsible for providing high-quality technical assistance to our employees, troubleshooting hardware and software issues, and ensuring optimal system performance.

This role involves providing technical assistance to users, diagnosing hardware and software issues, and maintaining system functionality.

Key Responsibilities:

Install, configure, and maintain computer hardware and software systems.

Respond to technical support requests via phone, email, or chat in a timely manner.

Troubleshoot hardware and software issues, documenting the process for future reference.

Assist users with network connectivity problems and account setup.

Maintain accurate records of support requests using help desk software.

Escalate unresolved issues to appropriate internal teams as necessary.

Provide training to users on new software applications or updates.

Stay current with industry trends and advancements in technology through ongoing education.

Requirements:

Maximum 1-year experience in IT technical support or related field (Preferably in construction companies)

Fresh grads are welcome to apply.

Relocation

Bachelor's degree in Computer Science, Information Technology

Strong problem-solving skills with the ability to diagnose technical issues effectively.

Excellent communication skills, capable of conveying technical information clearly to non-technical users.

Basic knowledge of networking principles and operating systems.

Company Description

We suggest you enter details here

Role Description

This is a full-time, on-site role for an Information Technology Technical Support Engineer located in Cairo, Egypt. The Technical Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, managing system administration tasks, and help desk support. Daily tasks will include resolving IT-related queries, installing and configuring computer systems, diagnosing hardware and software faults, and solving technical problems either over the phone, via email, or in person.

Qualifications

• Respond promptly to support requests, providing assistance for software and hardware issues.
• Conduct remote troubleshooting using diagnostic techniques and tools.
• Identify, diagnose, and resolve issues related to desktop and laptop computers, mobile devices, and peripherals.
• Perform system checks to ensure software and hardware are functioning correctly.
• Install and configure operating systems, software applications, and peripheral devices (Printers, Scanners, MF, etc.….
• Set up new user accounts and profiles, ensuring proper access and permissions.
• Printing Server. CCTV, Attendance Systems (HW-SW) ZKT
• Technical Support and Help Desk Support skills
• Expertise in Information Technology and System Administration
• Proficiency in Troubleshooting hardware and software issues
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Experience in the IT industry is a plus from ( 3 to 5 ) years
• Bachelor's degree in Information Technology, Computer Science, or related field

We're Hiring: Technical Support (Mid to Senior Level)

Location: Nasr City

Working Hours: 9 AM to 5 PM (Fixed Shift)

Responsibilities:

• Installation and configuration of security systems (CCTV & Access Control).
• Troubleshooting and maintenance of installed systems.
• Providing technical support to clients when needed.
• Ensuring all systems are functioning efficiently and securely.

Qualifications:

• Proven experience in installing and maintaining security systems (CCTV & Access Control).
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and handle on-site installations.
• Basic English literacy required.

Benefits:

• Insurance
• Bonuses & KPI incentives
• Competitive salary & allowances

Apply Now

Send your CV via WhatsApp:

Or vis email ( )

Company Description

Concentrix is a global technology and services leader that powers the world's best brands with fully integrated end-to-end solutions.

Role Description

This is a full-time on-site role for a Technical Support Representative located in New Cairo. The Technical Support role involves providing technical assistance to customers, troubleshooting issues, handling customer queries, and resolving technical problems efficiently. Daily tasks include customer interaction via phone or email, diagnosing software or hardware issues, and escalating complex problems to relevant departments or teams as required.

Benefits

• Salaries up to 18,000+ EGP with uncapped sales incentives

• Medical and social insurance

• Free transportation, including door-to-door service for female employees

• Free access to Concentrix University

• Clear career growth opportunities

Qualifications

• Fluency in English, both written and verbal
• Strong communication, interpersonal, and customer service skills
• Bachelor's Degree

Company Description

ETISAL International, one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, focuses on providing consultative and customized innovative services to meet unique business needs. We strive to deliver high-value, distinct, and innovative BPO services with global coverage. Our commitment to quality, human capital, and state-of-the-art technologies ensures we exceed client expectations while enabling them to focus on their core businesses.

Role Description

This is a full-time on-site role for a Technical Support (Customer Service Agents) position located in Maadi, Cairo, Egypt. In this role, you will handle day-to-day customer service tasks, including addressing customer inquiries, troubleshooting technical issues, ensuring customer satisfaction, and enhancing customer experience. As a Technical Support Agent, you will serve as the first point of contact for our clients, providing exceptional support and problem resolution.

Qualifications

• Proficiency in Customer Service, Customer Support, Customer Satisfaction
• Strong skills in ensuring a positive Customer Experience
• Excellent communication and problem-solving abilities
• Ability to work independently and in a team environment
• Basic technical knowledge and troubleshooting skills
• Fluency in Arabic and English B2-C1
• Cairo Residents Only
• Bachelor's degree or equivalent experience
• Location: Maadi

Company Description

ETISAL International is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, known for understanding the importance of the customer. We offer tailored, high-value, innovative BPO services to meet the unique needs of each client. Our company focuses on providing first-class quality, appreciating the value of human capital, and implementing state-of-the-art technologies across various industries. ETISAL International is committed to transparency, flexibility, integrity, and exceeding client expectations.

Role Description

This is a full-time on-site role for a Technical Support/Customer Service Agent based in Maadi,Cairo, Egypt. The Technical Support/Customer Service Agent will handle daily tasks which include responding to customer inquiries, providing technical support, ensuring customer satisfaction, and resolving customer issues. They will also be responsible for maintaining high levels of customer service and customer experience.

Qualifications

• Skills in Customer Service, Customer Support, and Customer Experience
• Experience in ensuring Customer Satisfaction and handling Customer Service Representatives
• Excellent communication and problem-solving skills
• Ability to work on-site and manage customer interactions effectively
• Previous experience in a similar role is a plus
• Proficiency in relevant software and technology is advantageous
• Fluent English
• Bachelor's degree in Engineering or a related field is preferred
• Cairo residents only

About dawatech:

Dawatech is a premier provider of ERP solutions tailored for various industries, including the healthcare and pharmaceutical sectors. Our pharmacy ERP solutions are designed to help pharmacies manage inventory, streamline operations, and enhance customer service through efficient and secure software systems.

Job Type:
Full-time, Onsite

Location:
Cairo, Maadi

Position Overview:

We are seeking a dedicated and knowledgeable
Technical Support
to join our team, focusing on providing technical support for our
ERP system
. In this role, you will troubleshoot system issues, assist clients with system configuration, and ensure smooth operations. The ideal candidate will have a background in computer science and strong problem-solving skills.

Responsibilities:

• Provide specialized technical support for the ERP system, addressing client inquiries and troubleshooting issues.
• Collaborate with clients to optimize the use of the ERP to meet their business needs.
• Develop and maintain technical documentation, including system manuals and troubleshooting guides.
• Coordinate with internal teams to escalate and resolve technical issues efficiently.

Requirements:

• Fluent English:
  Excellent verbal and written communication skills in English.
• Degree in Computer Science, Accounting Or Related Field:
  A Bachelor's degree in computer science, IT, or a related field.
• Problem-Solving Skills:
  Ability to diagnose complex technical issues and develop effective solutions.
• Customer Service Orientation:
  A strong commitment to helping clients use ERP systems effectively, ensuring their satisfaction.
• Experience with Odoo ERP is a big advantage.

Qualifications:

• Proven experience in technical support or ERP system management.
• Strong understanding of inventory management, sales, and operational workflows.
• Ability to work independently and in a team environment, balancing multiple tasks efficiently.