574 Jewelry Customer Service jobs in Egypt

Company Description

At
Balaa Group
, we specialize in premium gold and jewelry trading, combining timeless craftsmanship with modern elegance. With a focus on quality, trust, and personalized service, we offer investment-grade gold, exclusive jewelry collections, and custom designs to suit every occasion. We pride ourselves on delivering exceptional products and unparalleled service to our clients.

Role Description

This is a full-time on-site role for a
Wholesale Jewelry Sales Representative
, located in Cairo . The Sales Representative will be responsible for developing and maintaining relationships with wholesale clients, providing product information, and driving sales. Day-to-day tasks include meeting with potential clients, presenting jewelry collections, addressing customer inquiries, processing orders, and ensuring customer satisfaction. Additionally, the Sales Representative will collaborate with the marketing team to identify sales opportunities and strategies.

Qualifications

• 3-5 years
  experience in the jewelry industry
• Product Knowledge and Retail Sales skills
• Strong Communication and Customer Service skills
• Excellent interpersonal and presentation skills
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Marketing, or related field preferred

Our Company is seeking ( Tele Sales – Jewelry & Diamonds) to assist us in preparing developing and executing our company.

Location: Sheraton

Working Hours: Starting from 12:8 PM

Key Responsibilities:

-Make outbound calls to potential and existing customers to introduce and sell jewelry and diamond products.

-Build strong client relationships through effective communication and follow-ups.

-Understand customer needs and provide tailored recommendations from our collections.

-Achieve monthly sales targets and contribute to the team's overall performance.

-Maintain detailed records of customer interactions and transactions in the CRM system.

Requirements:

-Bachelor's degree in Commerce (Business, Accounting, or a related field)

-Proven experience in tele sales or a customer service role, preferably in luxury or jewelry sales.

-Excellent communication and persuasive skills.

-Strong organizational skills and attention to detail.

-Self-motivated and results-driven with a proactive attitude.

-Knowledge of jewelry and diamonds is an advantage.

What We Offer:

-Competitive salary with an attractive commission structure and bonus

-Social & medical insurance

-A collaborative and supportive work environment.

For interested candidates please send CVs mentioning the job title in the subject to
or

Company Description

Felopateer Palace is Egypt's premier destination for luxury watches and jewelry. It is a curated multi-brand store that offers an unparalleled selection of the finest timepieces and exquisite accessories. Our focus is to provide a high-end shopping experience with exceptional customer service and a carefully selected range of products.

Role Description

This is a full-time on-site role for a Jewelry Sales Associate located in Cairo, Egypt. The Jewelry and Watches Sales Associate will be responsible for assisting customers, providing exceptional customer service, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include greeting customers, showcasing jewelry and watches pieces, processing sales transactions, maintaining store displays, and handling customer inquiries and concerns professionally.

Qualifications

• Experience from 1- 3 years
• Excellent Communication skills
• Strong Customer Service, Customer Satisfaction, and Customer Experience skills
• Proven Retail Sales experience
• Experience in Sales Management
• Bachelor's degree in Business
• Ability to build and maintain relationships with customers

If you want to join Felopateer Palace's team, please send you resume to

Tabby is seeking a dedicated and passionate Customer Service Representative to join our dynamic team. As a leading company in providing exceptional services for our customers, we believe that our front-line employees are vital to maintaining and enhancing our reputation. The ideal candidate will have strong communication skills, a positive attitude, and a commitment to delivering high-quality customer support. This role involves interacting with our valued customers via various channels, including phone, email, and live chat, ensuring they receive prompt assistance, guidance, and solutions to their inquiries. Our Customer Service Representatives serve as the first point of contact for customers and are essential in building lasting relationships by understanding their needs and providing personalized service. In a fast-paced environment, it is crucial for the candidate to possess problem-solving abilities and thrive under pressure while maintaining professionalism. If you are someone who enjoys helping others, is looking to grow your career in customer service, and wants to be part of a supportive team that values collaboration and innovation, we encourage you to apply and help us continue to exceed our customers' expectations.

• Assist customers with inquiries and issues via phone, email, and chat in a professional manner.
• Provide accurate information about Tabby's products and services to customers.
• Resolve customer complaints by identifying the problem, offering solutions, and following up to ensure satisfaction.
• Maintain a detailed log of customer interactions and report trends or anomalies to management.
• Collaborate with team members to improve overall service delivery process and customer experience.
• Guide customers through troubleshooting processes and provide step-by-step instructions as needed.
• Participate in ongoing training sessions to enhance product knowledge and customer service skills.

• High school diploma or equivalent; additional education or certifications in customer service preferred.
• Proven experience in a customer service role, preferably in a fast-paced environment.
• Excellent verbal and written communication skills for clear customer interactions.
• Strong problem-solving skills and ability to think critically under pressure.
• Familiarity with customer service software and tools, such as CRM systems, is a plus.
• Ability to work collaboratively in a team-oriented environment as well as independently.
• Flexibility to work various shifts, including evenings and weekends, as needed.

• attractive salary + kpis
• Private Health and social Insurance
• Work From Home after 3 months
• Promotion opportunity after 6 months
• Performance Bonus

Company Description

elmenus is the ultimate food discovery and ordering platform with a vision to help people discover and order the food they will love. Their mission is to build the ultimate food platform that connects restaurants to diners in a personalized experience, showcasing the best dishes in each city.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Maddi, Egypt. The Customer Support Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, and offering technical support to users of the platform.

Qualifications

At least 1 year experience in Customer Support or Technical Support

• Excellent English Speaker (B1)
• Strong Interpersonal and Analytical Skills
• Experience in maintaining high levels of customer satisfaction
• Ability to effectively communicate with customers
• Problem-solving and troubleshooting abilities
• Experience in the food or tech industry is a plus
• Bachelor's degree

Company Description

Kabbani Furniture and Furnishings is a well-established company specializing in the import, export, and manufacture of a wide range of furniture and home furnishing products, including kitchens and curtains. The company collaborates with leading local companies like Oriental Weavers, Comfort Company, Smart, and Kandil Egypt to provide high-quality products. With a strong focus on after-sales service, Kabbani Furniture has built long-lasting relationships with both dealers and consumers, establishing itself as a trusted name in the industry. The company is renowned for its commitment to customer satisfaction and excellence.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Cairo, Egypt. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include addressing customer issues and complaints, providing product information, and assisting with order processing. The role requires strong communication skills and a dedication to promptly resolving customer concerns.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience and handling Customer Service Representatives
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Previous experience in the furniture industry is a plus
• Bachelor's degree in Business Administration, Communications, or a related field is preferred
• New Cairo or Obour resdients are most welcome

Location: Al-Mohndseen

• Rotational Working Hours

• Holidays: Every Friday + 2 Saturdays

To contact us via WhatsApp:

Main Responsibilities

• Mainly Handling Customers Complaints in a professional way
• Handle inbound and outbound calls with professionalism and efficiency.
• Daling with customer inquiries, complaints, and requests promptly and effectively.
• Record and maintain up-to-date customer information in the CRM system.
• Follow up with customers to ensure satisfaction and resolution of their concerns.

Company Description

Optimum Performance for Insurance Brokerage is a leading firm with a significant market share across all insurance sectors and corporate solutions. We believe that customer satisfaction and long-term relationships are key to our success. Our dedicated approach has helped us maintain our strong market position.

Role Description

This is a full-time role for a Customer Service Representative. The position is on-site and located in Qesm El Maadi. The Customer Service Representative will handle day-to-day tasks including assisting customers with their queries, providing support, ensuring customer satisfaction, and maintaining high levels of customer experience.

Qualifications

• Customer Service, Customer Satisfaction, and Customer Experience skills
• Customer Support, and Customer Service Representatives skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Problem-solving skills and ability to handle difficult situations
• Previous experience in insurance brokerage or related field is a plus

Start in Maadi. Relocate to the UAE in just 6 months

We're hiring
Customer Service Agents
to support UAE clients, and we're offering a career with
real international potential.

Salary:
15,887 EGP

Bonuses
+ Referral Rewards

Paid Training

Free VPN Line

Full Insurance Coverage

Growth in a Global Environment

You must have:

• English B1+/B2

• University degree

• Shift flexibility

Apply today WhatsApp:

Take the first step to an
exciting life and career abroad