12 IT Service Providers jobs in Egypt

About the Role

We are seeking a highly skilled and motivated
Presales Consultant – Managed Services
to join our team. In this role, you will be the technical expert supporting our sales team, playing a key role in designing tailored managed service solutions that meet our clients' complex IT requirements.

Key Responsibilities:

• Collaborate with the sales team to understand client requirements and provide tailored managed service solutions.
• Lead the design and documentation of technical solutions in response to RFPs, RFIs, and client proposals.
• Conduct presentations, services offering, and technical workshops for potential and existing customers.
• Translate business needs and customer requirements into technical solutions using industry best practices.
• Stay updated on the latest trends and advancements in IT infrastructure, cybersecurity services, and managed service solutions .
• Build strong relationships with key stakeholders, both internally and externally.
• Support transition from presales to post-sales delivery ensuring alignment and smooth handover.

Key Requirements:

• 5+ years
  of experience in a presales or solution consulting role within managed services.
• Strong knowledge in
  IT infrastructure
  , N
  etwork security
  , and M
  anaged service solutions
  .
• Proven track record in
  solution scoping
  ,
  design
  ,
  RFP response writing
  , and
  client presentations
  .
• familiar with vendor programs and professional services offered.
• Excellent verbal and written communication skills with the ability to present complex ideas clearly and convincingly.
• Ability to work cross-functionally with technical teams, sales, and leadership.
• Strong problem-solving skills and the ability to think strategically.
• Relevant certifications such as
  ITIL
  ,
  CISM
  , or similar are highly preferred.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

PwC Overview:

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview:

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment:

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line of Service and Overview:

PwC's Managed Services team delivers scalable, technology-enabled solutions to help financial institutions meet their regulatory obligations efficiently and effectively. As a Financial Crime Associate based in Egypt, you will be part of a regional delivery team supporting KYC remediation, transaction monitoring, screening, and other financial crime compliance activities for clients across the Middle East.

Job Summary :

What does this role aim to achieve in the firm/what impact does the role create

As a Financial Crime Associate within PwC's Managed Services team, you will support the delivery of financial crime compliance services to leading financial institutions across the Middle East. Based in Egypt, you will be part of a regional operations hub focused on executing KYC remediation, transaction monitoring, sanctions screening, and other anti-financial crime activities.

You will work under the guidance of experienced managers and subject matter experts, applying PwC's methodologies and tools to help clients meet regulatory expectations and internal risk standards. This role requires strong attention to detail, a commitment to quality, and the ability to work collaboratively in a fast-paced, deadline-driven environment.

Roles and Responsibilities:

Daily tasks and delivery expectation

• Conduct KYC reviews and remediation activities in line with client policies and regulatory requirements.

• Perform customer due diligence (CDD), enhanced due diligence (EDD), and periodic reviews for various entity types.

• Support transaction monitoring and sanctions screening investigations, escalating suspicious activity as needed.

• Ensure accurate documentation and data entry into client systems and PwC tools.

• Collaborate with regional teams to meet quality and productivity targets.

• Assist in identifying process improvements and contribute to knowledge sharing across the team.

• Maintain confidentiality and adhere to data protection standards.

• Stay updated on financial crime trends and regulatory developments in the region.

Expected Skills:

Specific learned abilities or technical skills

• Strong analytical and investigative skills with attention to detail.

• Ability to interpret and apply financial crime regulations and client policies.

• Proficiency in using KYC tools, screening platforms, and case management systems.

• Effective communication skills in English (Arabic is a plus).

• Ability to work independently and as part of a team in a fast-paced environment.

• Time management and organizational skills to handle multiple priorities.

Expected Competencies:

Values, behaviors & attitude

• Strong analytical and problem-solving mindset with attention to detail in control environments.

• Ability to manage stakeholder relationships and drive quality outcomes in complex, multi-entity engagements.

Required Language Skills:

• Proficient in written and spoken English . Arabic speaking an advantage

Minimum Education and Specific Qualification:

• Bachelor's degree in Business , Finance, Law, Economics, or a related fields

Minimum years experience required

• 1–2 years of experience in financial crime compliance, KYC operations, AML investigations, or a related field.

• Fresh graduates with relevant internships or certifications (e.g., CAMS, ICA) may also be considered.

Additional application instructions

• N/A

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Managed Services, Operational Excellence, Operational Performance Management (OPM) {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

Join our Team
About this opportunity:
The Managed Services Chief Operating Officer (MSCOO) for Etisalat Egypt is responsible for ensuring the fulfilment of all operational and financial contractual obligations by Ericsson and third Parties to secure quality of service and profitability according to approved business case and contract criteria

What you will do:

• Overall responsible of Etisalat MS contract, in terms of costs, timing and performance.
• Together with the Head of Strategy and Operations, ensure optimal delivery model and implementation of best practises.
• Profitability & business case fulfilment including contract(s) delivery transformation; identify & help secure add-on sales that meet MS.
• Together with the Head of Strategy and Operations, ensure optimal delivery model and implementation of best practises.
• Coaching/mentoring e.g. ways of working, value add services etc
• MS delivery consistency
• Seek operational and financial performance improvement of the delivery solution, in line with contractual and business case expectations
• Up-sell towards the customer for additional Ericsson services or equipment
• Manage and be accountable for all MS deliveries
• Manage and report on the service delivery towards the customer at C level engagement
• Manage third parties towards meeting their obligations.
• Perform financial/delivery reporting back to the BU and Local CU's
• Ericsson's primary contact and escalation point for all matters relating to the execution of the contract including contractual, security & EHS / OHS-related issues.
• Resource manager of MSCLT resources.

The skills you bring:

• Education: University degree in Electrical/Electronic Engineering, Telecommunication, Business Administration or equivalent experience in a related discipline
• Deep experience from service delivery, sales and project management, complemented with experience from solution, sourcing & supply
• Ability to understand a complex organization
• Strong driver of one Ericsson
• Strong communicator and ability to motivate and engage to empower and develop culture, competence and skills
• Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies
• Capability to have high level customer interaction, building trust
• People leadership, senior capability in managing large organizations
• Capability to work with process, tools and methods across Operations
• Thought leadership in identifying short and long term priorities in order to support business needs
• Having at least 10 years experience on network operations, planning or engineering. At least 3 years of experience from Customer Services within the Telecom industry
• Demonstrated ability to deliver P&L results successfully in a major services division or company, and ability to drive business developmen

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world's toughest problems. You l be challenged, but you won't be alone. You l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:
Egypt (EG) | Cairo

Req ID:

About this opportunity:

The Managed Services Chief Operating Officer (MSCOO) for Etisalat Egypt is responsible for ensuring the fulfilment of all operational and financial contractual obligations by Ericsson and third Parties to secure quality of service and profitability according to approved business case and contract criteria

What you will do:

• Overall responsible of Etisalat MS contract, in terms of costs, timing and performance.
• Together with the Head of Strategy and Operations, ensure optimal delivery model and implementation of best practises.
• Profitability & business case fulfilment including contract(s) delivery transformation; identify & help secure add-on sales that meet MS.
• Together with the Head of Strategy and Operations, ensure optimal delivery model and implementation of best practises.
• Coaching/mentoring e.g. ways of working, value add services etc
• MS delivery consistency
• Seek operational and financial performance improvement of the delivery solution, in line with contractual and business case expectations
• Up-sell towards the customer for additional Ericsson services or equipment
• Manage and be accountable for all MS deliveries
• Manage and report on the service delivery towards the customer at C level engagement
• Manage third parties towards meeting their obligations.
• Perform financial/delivery reporting back to the BU and Local CU's
• Ericsson's primary contact and escalation point for all matters relating to the execution of the contract including contractual, security & EHS / OHS-related issues.
• Resource manager of MSCLT resources.

The skills you bring:

• Education: University degree in Electrical/Electronic Engineering, Telecommunication, Business Administration or equivalent experience in a related discipline
• Deep experience from service delivery, sales and project management, complemented with experience from solution, sourcing & supply
• Ability to understand a complex organization
• Strong driver of one Ericsson
• Strong communicator and ability to motivate and engage to empower and develop culture, competence and skills
• Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies
• Capability to have high level customer interaction, building trust
• People leadership, senior capability in managing large organizations
• Capability to work with process, tools and methods across Operations
• Thought leadership in identifying short and long term priorities in order to support business needs
• Having at least 10 years experience on network operations, planning or engineering. At least 3 years of experience from Customer Services within the Telecom industry
• Demonstrated ability to deliver P&L results successfully in a major services division or company, and ability to drive business developmen

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world's toughest problems. You l be challenged, but you won't be alone. You l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Egypt (EG) | Cairo

Req ID:

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

PwC Overview:

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview:

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment:

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line of Service and Overview:

PwC's Managed Services team delivers scalable, technology-enabled solutions to help financial institutions meet their regulatory obligations efficiently and effectively. As a Financial Crime Associate based in Egypt, you will be part of a regional delivery team supporting KYC remediation, transaction monitoring, screening, and other financial crime compliance activities for clients across the Middle East.

Job Summary :

What does this role aim to achieve in the firm/what impact does the role create

As a Manager in PwC's Financial Crime Managed Services team, you will oversee delivery teams and ensure high-quality execution of financial crime compliance services. You will be responsible for operational leadership, quality assurance , and driving continuous improvement across engagements.

Roles and Responsibilities:

Daily tasks and delivery expectation

• Lead and manage teams delivering KYC , transaction monitoring, and screening managed services.

• Monitor performance metrics and drive productivity and quality improvements across our financial crime operations .

• Ensure operational targets ( e.g. alert volumes, SLAs, quality benchmarks) are met consistently

• Provide subject matter expertise on AML, sanctions, and regulatory compliance across our Managed Services engagements .

• Manage escalations and complex case reviews.

• Coach and develop team members, fostering a high-performance culture.

Expected Skills:

Specific learned abilities or technical skills

• Deep knowledge of financial crime regulations a cross the Middle East

• Strong leadership and team management capabilities.

• Excellent client engagement and communication skills.

• Strategic thinking and problem-solving ability.

• Experience leading operations teams in the Financial Crime or Compliance space

Expected Competencies:

Values, behaviors & attitude

• Strong analytical and problem-solving mindset with attention to detail in control environments.

• Ability to manage stakeholder relationships and drive quality outcomes in complex, multi-entity engagements.

Required Language Skills:

• Proficient in written and spoken English . Arabic speaking an advantage

Minimum Education and Specific Qualification:

• Bachelor's degree required ; Master's degree or professional certifications (e.g., CAMS, ICA) preferred.

Minimum years experience required

• 5–7 years in financial crime compliance, with at least 2 years in a supervisory or managerial role.

Additional application instructions

• N/A

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

Business Overview:

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Managed Services Support Specialist – ManageEngine is responsible for proactively managing, maintaining, and supporting ManageEngine tools deployed at client environments. The role ensures service continuity, tool optimization, IT asset visibility, and alignment with ITIL best practices, enabling clients to operate efficiently and meet strategic IT goals.

Key Responsibilities:

1. •
   ManageEngine Administration & Monitoring
   
   • Proactively manage and operate covered ManageEngine products (e.g., ServiceDesk Plus, OpManager) based on vendor standards.
2. • Monitor product performance and health to detect and resolve issues before they impact operations.
3. • Apply configuration changes and system updates to reflect evolving business and operational requirements.
4. • Track and apply ManageEngine release notes, patches, and enhancements to maintain system currency and stability.
5. •
   Vendor Communication & Product Updates
   
   • Coordinate with ManageEngine support to resolve technical issues and understand upcoming changes or features.
6. • Stay informed on product roadmaps and enhancements to advise on potential optimizations.
7. •
   Roadmap Contribution & Alignment with Business Goals
   
   • Assist in the creation of product roadmaps and improvement plans that align with broader IT initiatives and client projects.
8. • Recommend enhancements to the ManageEngine environment to meet future operational needs.
9. •
   Documentation & Knowledge Management
   
   • Create and maintain technical documentation, SOPs, work instructions, and process flows with version control.
10. • Develop and manage a knowledge base to support Help Desk operations and troubleshooting.
11. •
    Training & Enablement
    
    • Deliver targeted training sessions to client personnel (e.g., Help Desk, Service Desk) to build operational knowledge.
12. • Provide guides and materials to ensure proper onboarding and use of the system.
13. •
    IT Asset & Configuration Management
    
    • Manage and update asset inventories to ensure accuracy and availability of infrastructure records.
14. • Generate regular asset reports for stakeholders to support technology refresh plans.
15. • Alert the client for upcoming license and support renewals to ensure uninterrupted service.
16. •
    Change Management Compliance
    
    • Adhere to and participate in the formal Change Management process for system modifications.
17. • Assess change impact, update documentation, and obtain approvals as per policy.

Requirements

Qualifications:

• Education: Bachelor's degree in information technology, Computer Engineering, or a related field.
• Experience: 3–5 years of hands-on experience in supporting and configuring ITSM/ITOM tools (preferably ManageEngine).
• Solid understanding of IT operations, infrastructure components, and service management frameworks.
• Certifications:
• Certified: ITIL Foundation (Required)
• MCSE: Core Infrastructure or equivalent (Preferred)

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws

Description
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Senior Associate

PwC Overview
Job Description & Summary
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview
Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment
Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line Of Service And Overview
PwC's Risk Assurance Managed Services team delivers scalable, tech-enabled solutions to help clients strengthen their internal controls, meet regulatory expectations, and drive operational efficiency. This role sits within our ICFR (Internal Controls over Financial Reporting) offering, supporting clients in designing, testing, and enhancing control environments across multi-entity structures. The successful candidate will work closely with finance, compliance, and audit stakeholders to ensure robust governance and reporting standards, particularly in high-growth and regulated sectors.

Job Summary
What does this role aim to achieve in the firm/what impact does the role create
We are seeking a highly motivated and detail-oriented ICFR Specialist to join our Risk Managed Services team in the UAE . This role will support clients in designing, implementing, and testing internal controls over financial reporting (ICFR), with a focus on regulatory compliance, operational efficiency, and audit readiness.

This role is part of our Risk Managed Services offering. You will oversee a portfolio of client engagements and work closely with our Managed Services delivery teams to ensure high quality and efficient execution of ICFR engagements.

The successful candidate will bring deep expertise in control frameworks such as COSO, strong analytical skills, and the ability to manage multi-entity engagements. This is a client-facing role requiring collaboration with finance, compliance, and audit stakeholders.

Roles And Responsibilities
Daily tasks and delivery expectation

• Lead and execute ICFR engagements across multi-entity structures, ensuring alignment with COSO and other relevant frameworks.
• Perform walkthroughs, gap assessments, and control validations for financial and operational processes.
• Develop and maintain Risk and Control Matrices (RCMs), including Entity-Level Controls (ELCs), Process-Level Controls (PLCs), and IT General Controls (ITGCs).
• Oversee a team of Managed Services Analysts in our delivery hubs to ensure quality of testing and documentation of outcomes
• Collaborate with client stakeholders including finance teams, compliance officers, and external auditors to ensure effective control design and implementation.
• Support automation initiatives within ICFR processes, identifying opportunities for efficiency and control enhancement.

Expected Skills
Specific learned abilities or technical skills

• Strong understanding of internal control frameworks, particularly COSO, and their application in financial reporting environments.
• Proficiency in execution of control testing methodologies, including design and operating effectiveness assessments.
• Skilled in developing and maintaining Risk and Control Matrices (RCMs), including ELCs, PLCs, and ITGCs.
• Familiarity with ERP systems and financial reporting tools used in control environments.
• Excellent written and verbal communication skills for engaging with stakeholders across finance, audit, and compliance.
• Demonstrated leadership in managing teams and coordinating PMO activities across multi-entity engagements.
• Flexibility to travel and work across subsidiaries or group entities as needed.

Expected Competencies
Values, behaviors & attitude

• Strong analytical and problem-solving mindset with attention to detail in control environments.
• Ability to manage stakeholder relationships and drive quality outcomes in complex, multi-entity engagements.

Required Language Skills

• Proficient in written and spoken English . Arabic speaking an advantage

Minimum Education And Specific Qualification

• Bachelor's degree in accounting, Finance, or a related field.
• Qualified Chartered Accountant or equivalent (e.g., CPA, ACCA, CIA) with strong grounding in IFRS and financial reporting standards.
• 3- 5+ years of experience in ICFR.

Minimum Years Experience Required

• 3- 5+ years of experience in ICFR with Prior exposure to COSO framework and control testing methodologies (Design & Operating Effectiveness).

Additional Application Instructions

• N/A

Education
(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Up to 60%

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Description
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Senior Associate

PwC Overview
Job Description & Summary
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview
Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment
Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line Of Service And Overview
PwC's Risk Assurance Managed Services team delivers scalable, tech-enabled solutions to help clients strengthen their internal controls, meet regulatory expectations, and drive operational efficiency. This role sits within our ICFR (Internal Controls over Financial Reporting) offering, supporting clients in designing, testing, and enhancing control environments across multi-entity structures. The successful candidate will work closely with finance, compliance, and audit stakeholders to ensure robust governance and reporting standards, particularly in high-growth and regulated sectors.

Job Summary
What does this role aim to achieve in the firm/what impact does the role create
We are seeking a highly motivated and detail-oriented ICFR Specialist to join our Risk Managed Services team in the UAE. This role will support clients in designing, implementing, and testing internal controls over financial reporting (ICFR), with a focus on regulatory compliance, operational efficiency, and audit readiness.

This role is part of our Risk Managed Services offering. You will oversee a portfolio of client engagements and work closely with our Managed Services delivery teams to ensure high quality and efficient execution of ICFR engagements.

The successful candidate will bring deep expertise in control frameworks such as COSO, strong analytical skills, and the ability to manage multi-entity engagements. This is a client-facing role requiring collaboration with finance, compliance, and audit stakeholders.

Roles And Responsibilities
Daily tasks and delivery expectation

• Lead and execute ICFR engagements across multi-entity structures, ensuring alignment with COSO and other relevant frameworks.
• Perform walkthroughs, gap assessments, and control validations for financial and operational processes.
• Develop and maintain Risk and Control Matrices (RCMs), including Entity-Level Controls (ELCs), Process-Level Controls (PLCs), and IT General Controls (ITGCs).
• Oversee a team of Managed Services Analysts in our delivery hubs to ensure quality of testing and documentation of outcomes
• Collaborate with client stakeholders including finance teams, compliance officers, and external auditors to ensure effective control design and implementation.
• Support automation initiatives within ICFR processes, identifying opportunities for efficiency and control enhancement.

Expected Skills
Specific learned abilities or technical skills

• Strong understanding of internal control frameworks, particularly COSO, and their application in financial reporting environments.
• Proficiency in execution of control testing methodologies, including design and operating effectiveness assessments.
• Skilled in developing and maintaining Risk and Control Matrices (RCMs), including ELCs, PLCs, and ITGCs.
• Familiarity with ERP systems and financial reporting tools used in control environments.
• Excellent written and verbal communication skills for engaging with stakeholders across finance, audit, and compliance.
• Demonstrated leadership in managing teams and coordinating PMO activities across multi-entity engagements.
• Flexibility to travel and work across subsidiaries or group entities as needed.

Expected Competencies
Values, behaviors & attitude

• Strong analytical and problem-solving mindset with attention to detail in control environments.
• Ability to manage stakeholder relationships and drive quality outcomes in complex, multi-entity engagements.

Required Language Skills

• Proficient in written and spoken English. Arabic speaking an advantage

Minimum Education And Specific Qualification

• Bachelor's degree in accounting, Finance, or a related field.
• Qualified Chartered Accountant or equivalent (e.g., CPA, ACCA, CIA) with strong grounding in IFRS and financial reporting standards.
• 3-5+ years of experience in ICFR.

Minimum Years Experience Required

• 3-5+ years of experience in ICFR with Prior exposure to COSO framework and control testing methodologies (Design & Operating Effectiveness).

Additional Application Instructions

• N/A

Education
(if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:

Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Up to 60%

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

PwC Overview:

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview:

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment:

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line of Service and Overview:

PwC's Risk Assurance Managed Services team delivers scalable, tech-enabled solutions to help clients strengthen their internal controls, meet regulatory expectations, and drive operational efficiency. This role sits within our ICFR (Internal Controls over Financial Reporting) offering, supporting clients in designing, testing, and enhancing control environments across multi-entity structures. The successful candidate will work closely with finance, compliance, and audit stakeholders to ensure robust governance and reporting standards, particularly in high-growth and regulated sectors.

Job Summary :

What does this role aim to achieve in the firm/what impact does the role create

We are seeking a highly motivated and detail-oriented ICFR Specialist to join our Risk Managed Services team in the UAE . This role will support clients in designing, implementing, and testing internal controls over financial reporting (ICFR), with a focus on regulatory compliance, operational efficiency, and audit readiness.

This role is part of our Risk Managed Services offering. You will oversee a portfolio of client engagements and work closely with our Managed Services delivery teams to ensure high quality and efficient execution of ICFR engagements.

The successful candidate will bring deep expertise in control frameworks such as COSO, strong analytical skills, and the ability to manage multi-entity engagements. This is a client-facing role requiring collaboration with finance, compliance, and audit stakeholders.

Roles and Responsibilities:

Daily tasks and delivery expectation

• Lead and execute ICFR engagements across multi-entity structures, ensuring alignment with COSO and other relevant frameworks.

• Perform walkthroughs, gap assessments, and control validations for financial and operational processes.

• Develop and maintain Risk and Control Matrices (RCMs), including Entity-Level Controls (ELCs), Process-Level Controls (PLCs), and IT General Controls (ITGCs).

• Oversee a team of Managed Services Analysts in our delivery hubs to ensure quality of testing and documentation of outcomes

• Collaborate with client stakeholders including finance teams, compliance officers, and external auditors to ensure effective control design and implementation.

• Support automation initiatives within ICFR processes, identifying opportunities for efficiency and control enhancement.

Expected Skills:

Specific learned abilities or technical skills

• Strong understanding of internal control frameworks, particularly COSO, and their application in financial reporting environments.

• Proficiency in execution of control testing methodologies, including design and operating effectiveness assessments.

• Skilled in developing and maintaining Risk and Control Matrices (RCMs), including ELCs, PLCs, and ITGCs.

• Familiarity with ERP systems and financial reporting tools used in control environments.

• Excellent written and verbal communication skills for engaging with stakeholders across finance, audit, and compliance.

• Demonstrated leadership in managing teams and coordinating PMO activities across multi-entity engagements.

• Flexibility to travel and work across subsidiaries or group entities as needed.

Expected Competencies:

Values, behaviors & attitude

• Strong analytical and problem-solving mindset with attention to detail in control environments.

• Ability to manage stakeholder relationships and drive quality outcomes in complex, multi-entity engagements.

Required Language Skills:

• Proficient in written and spoken English . Arabic speaking an advantage

Minimum Education and Specific Qualification:

• Bachelor's degree in accounting, Finance, or a related field.

• Qualified Chartered Accountant or equivalent (e.g., CPA, ACCA, CIA) with strong grounding in IFRS and financial reporting standards.

• 3- 5+ years of experience in ICFR.

Minimum years experience required

• 3- 5+ years of experience in ICFR with Prior exposure to COSO framework and control testing methodologies (Design & Operating Effectiveness).

Additional application instructions

• N/A

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 60%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date