669 IT Operations jobs in Egypt

About the Role:

Real Egypt is seeking an experienced
Operations supervisor

to oversee our Dahabiya Nile Sailing operations. This role ensures the smooth daily functioning of all Dahabiya operations from embarkation to disembarkation, delivering an exceptional and seamless guest experience.

Key Responsibilities

• Oversee the full operation cycle of Dahabiya Sailing: scheduling, pre-departure checks, logistics, guest services, cleanliness of the cabins and disembarkation.
• Lead and coordinate
  on-ground teams

, including cruise staff, hospitality crew, drivers, and local suppliers.
- Supervise
boarding and check-in procedures

, ensuring guests are welcomed professionally and on time.
- Monitor
Dahabiya readiness

—safety checks, cleanliness, staffing, supplies, and boat appearance.
- Ensure
daily onboard operations

run smoothly, with proactive handling of any guest needs or unexpected issues.
- Act as the
main point of contact

between Real Egypt's central office, Dahabiya staff, Dahabiya captains, chefs, and vendors.
- Monitor and manage
guest satisfaction

, ensuring services reflect Real Egypt's hospitality standards.
- Handle last-minute
changes in itineraries

, weather adjustments, or guest-related requests with flexibility and efficiency.
- Conduct
regular inspections

of boat cleanliness, food quality, client's requests and safety measures.
- Maintain inventory and coordinate
supply chain logistics

: food, linens, maintenance, hygiene products, etc.
- Collect and report
guest feedback

, operational performance, and team updates.
- Recommend improvements in service, scheduling, or operations to enhance the guest experience and optimize efficiency.
- Ensure compliance with local maritime and tourism regulations.

Requirements

• Proven experience in tourism operations, hospitality management, or cruise logistics.
• Based in or willing to relocate to Aswan or Luxor.
• Strong leadership, team coordination, and communication skills.
• Excellent problem-solving and decision-making abilities under pressure.
• Fluency in English; additional languages are a plus.
• Familiarity with
  Google Workspace (Docs, Sheets, Calendar, etc.)

,
basic accounting systems

, and other organizational tools.
- Strong reporting and documentation habits.
- Understanding of Nile sailing logistics or Upper Egypt travel services is a strong advantage.
- Detail-oriented, reliable, and committed to delivering high-quality service.
- Flexibility to travel along cruise routes and work irregular hours based on cruise schedules.

فى ظل البحث عن التطور المستمر , نبحث عن ضباط عمليات لديهم الخبرة المناسبة والروح والحماس

إحتياجاتنا بسيطة الروح والحماس والطموح والأمانة المهنية . الإنتماء للمؤسسة أيضاً أحد أهم مطالبنا

إذا كانت لديك الروح والإرادة والطموح للعمل تحت مظلتنا فسوف نوفر لك بيئة عمل محترمة

إذا كنت ذو خلفية مدنية أو عسكرية أو شرطية ليس مهم بالنسبة لنا سوى الجدية وجودة العمل

إذا كنت تبحث عن مرتب كبير رجاء لا ترسل لنا , نحن نبدأ مسيرتنا ونتطور المرتب مع مضى الوقت

إذا كنت تبحث عن عمل مكتبى رجاء لا ترسل لنا فنحن نعمل فى مواقع الشركة على الأرض

إذا كنت تبحث عن عمل منتظم بدون فاعلية وتطوير للذات ولمهامك فرجاء لا تضيع وقتك معنا

إذا كنت غير متاح تليفونياً وشخصياً على مدار اليوم فبرجاء إبحث عن عمل أخر بعيد عن العمليات

أخيراً لو كنت غير مريض بالسكر والضغط إهرب بسرعة وإسجد شاكراً لله

Company Description

LOYNOVA, with a team of experts experienced in rewards and loyalty program management, uses strategic planning, innovative techniques, and advanced technology to deliver tailored solutions that align with diverse business goals. Regardless of the industry, LOYNOVA assists with driving customer traffic, increasing sales, engaging and retaining customers, and enhancing customer loyalty to achieve desired outcomes.

Role Description

This is a full-time hybrid role for an Operations Supervisor, located in Cairo, Egypt. Some work from home is acceptable. The Operations Supervisor will oversee daily operations, manage and guide team members, ensure processes run smoothly, and address any operational issues. They will also be responsible for developing and implementing operational strategies, analyzing performance metrics, and communicating effectively with team members and stakeholders.

Are you passionate about operations, team leadership, and delivering seamless customer experiences?

We're looking for an Operations Supervisor to join our team and oversee the day-to-day operations of our loyalty programs.

What you'll do:

• Supervise and support the operations team to ensure smooth loyalty program execution.

• Manage member enrollment, points tracking, and rewards fulfillment.

• Collaborate with cross-functional teams (Customer Service, Marketing, IT, Finance) to resolve issues and drive efficiency.

• Monitor KPIs, generate reports, and recommend improvements.

• Ensure compliance with company standards and partner agreements.

What we're looking for:

• 3–5 years of experience in operations (experience in loyalty, customer engagement, or service-driven industries is a plus).

• Strong leadership and people management skills.

• Excellent problem-solving, organizational, and communication skills.

• Proficiency in MS Office; experience with CRM/loyalty platforms is a plus.

• Bachelor's degree in Business, Operations, or related field.

Why join us?

You'll be part of a dynamic and collaborative environment with opportunities to grow and make an impact in the loyalty industry.

Company Description

LINRCO is a multi-industry consulting firm with expertise in various fields, including digital marketing, technology, programming, engineering, and HR solutions. We pride ourselves on providing high-quality services that meet the unique needs of our diverse clientele. Our company is known for innovative approaches that deliver effective results and drive success. With a strong commitment to excellence, we continually strive to be the best in our respective industries.

Role Description

This is a full-time, on-site role for an Operations Coordinator located in Qesm 1st Nasser City. The Operations Coordinator will be responsible for overseeing daily operations, ensuring smooth and efficient processes. Duties include managing administrative tasks, coordinating with various departments, assisting with customer service, and performing other operational activities. The role requires strong organizational skills and the ability to work collaboratively with different teams.

Qualifications

• Strong Analytical Skills and Operations Management experience
• Excellent Communication and Customer Service skills
• Proficiency in Administrative Assistance
• Exceptional organizational and time management abilities
• Ability to work effectively in a team-oriented environment
• Relevant experience in operations or a related field is a plus
• Bachelor's degree in Business Administration, Management, or a related field

Company Description

Power SMTP Information Technology is dedicated to delivering measurable value by integrating technology solutions through our people, process, and principles. As a trusted advisor, we combine business and industry knowledge with infrastructure expertise to create IT solutions that deliver real business value. Our unique methodology includes strategy, fast implementation, and knowledge transfer to ensure long-term success. With top-of-the-line customer support, we help clients improve the return on their technology investments and enhance their overall business operations.

Role Description

This is a full-time on-site role for an Operations Officer located in Cairo. The Operations Officer will be responsible for overseeing daily operations, managing financial activities, and ensuring effective communication across departments. They will also be tasked with analyzing operational processes to improve efficiency and implementing solutions to enhance overall performance. The role demands strong organizational skills and a proactive approach to problem-solving.

Qualifications

• Handling orders (equipment / devices / tools).
• Entering orders into the system and following up until delivery.
• Preparing and executing the shipping process.
• Selecting the most suitable shipping method in terms of quality, cost, and speed.
• Coordinating with the concerned team to ensure proper delivery.

About the Role

As an Operations Executive, you will be responsible for managing
flight and hotel bookings
. This role involves handling bookings end-to-end, ensuring compliance with travel policies, and delivering excellent customer service while coordinating with airlines, hotels, bed banks, and internal teams.

Key Responsibilities

Flight Operations

• Prepare flight bookings, generate PNRs, and provide quotations.
• Book, issue, amend, refund, and cancel flight tickets through GDSs (Amadeus, Travelport, Sabre, Worldspan) and online platforms.
• Ensure compliance with airline policies, fare rules, discount authority, and approval chains.
• Manage ticket sales entries, cash controls, and customer credit limits.
• Follow quality assurance measures to avoid Airline Debit Memos.
• Provide customers with accurate travel prerequisites, including airline-specific and destination-specific rules.

Hotel & Ground Services Operations

• Manage hotel bookings through B2B portals, suppliers, and bed banks.
• Maintain strong relationships with hotels and travel suppliers to resolve booking issues.
• Coordinate with clients to meet their accommodation and travel preferences.
• Support finance teams with reconciliation of supplier invoices and receivables.

Customer Service & Experience

• Deliver outstanding service by addressing client inquiries promptly and professionally.
• Maintain and update customer profiles and preferences in CRM.
• Handle complaints effectively and escalate unresolved issues when needed.

Collaboration & Reporting

• Work with cross-functional teams for smooth operations.
• Prepare sales and booking reports and share operational insights with management.
• Provide feedback to enhance processes and operational effectiveness.

Qualifications & Skills

• Bachelor's degree in business management, Hospitality, or equivalent.
• IATA certification is an advantage.
• Minimum 3 years in travel operations/agency environment, with expertise in both flights and hotels.
• Proficiency in GDSs (Amadeus, Travelport, Sabre, Worldspan).
• Experience with hotel booking portals , bed banks, B2B platforms).
• Strong MS Office skills (Excel, Word)
• Arabic speaker with excellent English (spoken & written).
• Willingness to work in rotational shifts.

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Summary
Job Description
We are looking for an Operations Lead - NFV to join our team and be part of our growth. If you're a leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What's On Our Plate

Team Management

• Continuously track and check team's performance to ensure it is consistent with Internal KPIs, objectives and timelines
• Conduct periodic team briefings to maintain performance standards or address any changes in process flow
• Introduce or suggest process improvements by using knowledge and experience to improve overall output efficiency and productivity

Process Optimization

• Develop SOPs to manage workload and adhere to SLAs
• Highlight key issues and areas of development to address with relevant internal stakeholders
• Enrich offline databases for ease of use and scalability
• Vertical Migrations
• Lead Vertical Migrations depending on suitability and enhanced customer experience
• Create category trees and product listings based on research and experimentation
• Work closely with Account Managers to collect relevant data from Partners
• Monitor pre and post performance of migrated verticals and share insights
• Key Account Revamp
• Collaborate with internal and external stakeholders to plan and execute Key Account recategorization, assortment revamp and inventory accuracy
• Implement strategies to optimize content relevance in order to drive incremental Sales and improve Operational metrics

Streamlining Local and Regional Initiatives and Campaigns

• Project manage by coordinating with internal stakeholders for planning, implementation, execution and monitoring
• Organize training for new feature rollouts and content product advancements
• Collate and share feedback on a regular basis to maintain content standards
• Content Guidelines and Quality Check
• Ensuring guidelines and timelines are adhered for every campaign and project
• QC procedures to safeguard talabat and partner's interest and minimize
• escalations
• Minimize content-related order cancellations through regular spot checks and long-term fixes
• Opportunity Seeking
• Analyze data to drive Customer acquisition, conversion and retention with existing and new Partners
• Curate local campaigns by identifying gaps in the trade calendar

Qualifications
What do we order ?

• Bachelor's degree in any related field
• 3-5 years of experience as a Team Leader
• Retail experience is a plus
• Strong Leadership Skills
• Analytical and organized problem-solving abilities
• Ability to meet deadlines and work under pressure
• Ability to multitask, prioritize, and manage time efficiently.
• Very good knowledge of Microsoft Excel, Word and Powerpoint
• CMS system knowledge is a plus

Company Description

Telal Alaqarya has an exceptional history in land plots marketing in October Garden. The company provides clients with services including licensing, developing residential projects, and marketing their units through the best fit marketing tools. Utilizing a large customer base, Telal Alaqarya ensures effective and efficient marketing of residential units tailored to client needs.

Role Description

This is a full-time, on-site role for an Operations Manager located in Giza. The Operations Manager will be responsible for overseeing the day-to-day operations of the company. Key duties include managing staff, improving operational processes, ensuring compliance with regulations, and liaising with clients. The role also involves coordinating with various departments to enhance productivity and efficiency.

Qualifications

• Experience in Operations Management and staff supervision in real estate
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Knowledge of compliance and regulatory standards
• Project management skills are an advantage
• Bachelor's degree in Business Administration, Management, or related field
• Experience in the real estate or construction industry is a plus

Operations Manager – Accredited Medical Education Company

Position Title:

Operations Manager

Location:

Cairo, Egypt (Hybrid)

Employment Type:

Full-Time

⸻

About Us

We are an internationally accredited medical education company dedicated to advancing healthcare professionals' knowledge and practice through onsite, online, and blended learning programs.

Our operations unite accredited eLearning, webinars, virtual and onsite hosting, video and graphics production, and educational marketing, ensuring every project meets rigorous standards of quality, compliance, and impact.

We are seeking a strategic and medically aware Operations Manager to lead, coordinate, and improve our operational performance across all departments — ensuring efficiency, accuracy, and continuous improvement.

⸻

Role Overview

The Operations Manager will oversee the day-to-day and strategic operations supporting accredited educational programs. This includes planning, coordination, resource management, and process improvement across cross-functional teams.

The role suits a professional with strong operational discipline , team leadership, and organizational insight — with the curiosity and readiness to learn the specifics of accredited medical education systems and workflows.

⸻

Key Responsibilities

I. Operational Leadership

• Lead and align operations across medical, creative, digital, and administrative teams.

• Manage project workflows, timelines, and resource allocations for multiple concurrent educational projects.

• Establish and monitor KPIs to measure progress, quality, and efficiency.

• Promote clear communication and collaboration among internal teams and external partners.

II. Process Quality & Continuous Improvement

• Develop and refine internal workflows, SOPs, and documentation systems.

• Identify operational challenges and lead structured problem-solving and process-improvement initiatives.

• Implement performance tracking, accountability systems, and process standardization.

• Encourage innovation and cross-departmental efficiency through structured improvement cycles.

III. Governance, Risk & Compliance

• Support the company's adherence to CME/CPD accreditation standards, internal policies, and healthcare sector regulations.

• Integrate risk-based and quality-focused thinking into operational planning.

• Ensure transparency, data accuracy, and documentation readiness for audits or client reviews.

IV. Systems and Tools

• Oversee the use of digital and project management tools that support daily operations.

• Use Microsoft 365, ERP, CRM, or other management software to track workflows, performance, and reporting.

• (Training will be provided for our specialized systems)

⸻

Qualifications and Experience

• Bachelor's degree in a medical, or health-related,(e.g., Medicine, Pharmacy, Public Health, Medical science, Healthcare Management…etc.).

• 3+ years of experience in operations or project management, preferably in education, healthcare, or service-based industries.

• Strong leadership, organizational, and coordination skills.

• Experience managing cross-functional teams and multiple concurrent projects.

• Demonstrated ability to implement structured processes and continuous improvement systems.

• Proficiency in Microsoft 365 and management software (ERP, CRM, or similar); willingness to learn company-specific platforms.

• Excellent English communication.

⸻

Why Join Us?

• Work with an accredited, mission-driven organization shaping the future of healthcare education in the world.

• Join a collaborative environment that values innovation, compliance, and operational excellence.

• Receive structured onboarding and training in medical education systems and accreditation workflows.

• Competitive compensation and opportunities for professional growth.

⸻

How to Apply

Please send your CV and cover letter to
-
, using the subject line:

"Operations Manager Application – (Your Name)"