495 IT Engineer jobs in Egypt
Computer Vision Engineer
DeVisionX
Posted today
Job Viewed
Job Description
**Job Purpose**:
Develop and provide image processing & deep learning algorithms and solutions based on customer needs.
**Responsibilities**:
- Design data / image / video analytics algorithms and evaluate performance on large dataset
- Design, train, and optimize Deep Neural Networks with a view to implementing on embedded DSP platforms
- Implement and integrate algorithms into the overall solution
- Identify, validate, and document business needs and requirements
- Gather, research, and analyse system and operation processes / data to understand and formulate problems / opportunities
- Identify and evaluate solution concepts, formulate core problems into tractable mathematical problems
- Identify, validate, and document solution requirements
- Research and evaluate image / video / data analysis algorithm and packages based on image processing or machine learning.
- Create software development and integration plans, test plans, test cases, and acceptance criteria
- Perform testing; gather, analyse, and document test results
- Research, validate, troubleshoot, and resolve system / software issues and provide technical support regarding system / software capabilities, issues, and technical questions
- Identify, define, gather, and analyse solution operational performance metrics and determine necessary corrective actions and / or improvements.
**Job Requirements**:
- Bachelor of Science degree or higher in Computer Science, Engineering, Applied Mathematics, or a related technical field
- Knowledge of OpenCV and other open source image processing, computer vision, or data mining libraries
- Knowledge of pattern classification, image-based object detection, object matching
- Primary experience in building machine learning models and datasets
- Ability to define system / software requirements and perform requirement analysis
- Ability to create system / software architecture, design, and specifications
- Ability to perform system / software design review, technical assessment and trade-off study
- Ability to create system / software development and integration plans, test plans and test cases
- Ability to create and implement advanced algorithms to solve real customers problems
- Ability to perform system / software integration, installation, configuration, and testing
- Ability to create technical documentation such as user stories, requirements, design specifications, architectural diagrams, user manual
- Ability to adhere to schedules and work well in a highly collaborative environment on product development projects in a cross-functional, matrix environment and manage technical team as assistant
- Strong Arabic and English language knowledge - both spoken and written
Develop and provide image processing & deep learning algorithms and solutions based on customer needs.
**Responsibilities**:
- Design data / image / video analytics algorithms and evaluate performance on large dataset
- Design, train, and optimize Deep Neural Networks with a view to implementing on embedded DSP platforms
- Implement and integrate algorithms into the overall solution
- Identify, validate, and document business needs and requirements
- Gather, research, and analyse system and operation processes / data to understand and formulate problems / opportunities
- Identify and evaluate solution concepts, formulate core problems into tractable mathematical problems
- Identify, validate, and document solution requirements
- Research and evaluate image / video / data analysis algorithm and packages based on image processing or machine learning.
- Create software development and integration plans, test plans, test cases, and acceptance criteria
- Perform testing; gather, analyse, and document test results
- Research, validate, troubleshoot, and resolve system / software issues and provide technical support regarding system / software capabilities, issues, and technical questions
- Identify, define, gather, and analyse solution operational performance metrics and determine necessary corrective actions and / or improvements.
**Job Requirements**:
- Bachelor of Science degree or higher in Computer Science, Engineering, Applied Mathematics, or a related technical field
- Knowledge of OpenCV and other open source image processing, computer vision, or data mining libraries
- Knowledge of pattern classification, image-based object detection, object matching
- Primary experience in building machine learning models and datasets
- Ability to define system / software requirements and perform requirement analysis
- Ability to create system / software architecture, design, and specifications
- Ability to perform system / software design review, technical assessment and trade-off study
- Ability to create system / software development and integration plans, test plans and test cases
- Ability to create and implement advanced algorithms to solve real customers problems
- Ability to perform system / software integration, installation, configuration, and testing
- Ability to create technical documentation such as user stories, requirements, design specifications, architectural diagrams, user manual
- Ability to adhere to schedules and work well in a highly collaborative environment on product development projects in a cross-functional, matrix environment and manage technical team as assistant
- Strong Arabic and English language knowledge - both spoken and written
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Engineer
Atlas Copco Equipment Egypt S.A.E.
Posted today
Job Viewed
Job Description
**Passionate people create exceptional things**
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**Mission**:
Provide the technical support advices, information and service techniques to Atlas Copco team including local /Regional Distributors, handling all jobs related to machines and parts warranty:
**Day to day you will make a difference by.**
- S/he Provide on time technical support to Atlas Copco team and distributors.
- S/he Update the local and distributors service teams with new knowledge.
- S/he Manages and maintain all service tickets to ensure their resolution.
- S/he Carries on customer visits, making all technical investigation processes.
- S/he Handling all jobs related to product and parts warranty. Responsible for warranty assessment / evaluation and approve.
- S/he create failure reports for all failed major components reported from field. (Elements, Motors, MD Drums, VSD).
- S/he responsible for the establishment and implementation of all quality procedures related to technical support.
- S/he maintain relevant records and report on regular intervals any technical problems with high incidence rates.
- S/he promote the use of aftermarket products to insure best solution and customer satisfaction.
**In return for your commitment, we can offer you.**
- A dedicated, interactive and supportive team, ready to welcome you.
- Regular engagement with your direct Manager, face-to-face and over the telephone.
- Training throughout your career.
- A satisfying career
**The person we are looking for has.**
- Experience in the compressed air industry would be a plus. If you are willing to learn, we are happy to teach.
- A mechanical or electrical engineering qualification - although this is desirable rather than essential.
- Excellent general computer skills.
- A good standard of presentation skills.
- Proficient oral and written communications skills
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**Mission**:
Provide the technical support advices, information and service techniques to Atlas Copco team including local /Regional Distributors, handling all jobs related to machines and parts warranty:
**Day to day you will make a difference by.**
- S/he Provide on time technical support to Atlas Copco team and distributors.
- S/he Update the local and distributors service teams with new knowledge.
- S/he Manages and maintain all service tickets to ensure their resolution.
- S/he Carries on customer visits, making all technical investigation processes.
- S/he Handling all jobs related to product and parts warranty. Responsible for warranty assessment / evaluation and approve.
- S/he create failure reports for all failed major components reported from field. (Elements, Motors, MD Drums, VSD).
- S/he responsible for the establishment and implementation of all quality procedures related to technical support.
- S/he maintain relevant records and report on regular intervals any technical problems with high incidence rates.
- S/he promote the use of aftermarket products to insure best solution and customer satisfaction.
**In return for your commitment, we can offer you.**
- A dedicated, interactive and supportive team, ready to welcome you.
- Regular engagement with your direct Manager, face-to-face and over the telephone.
- Training throughout your career.
- A satisfying career
**The person we are looking for has.**
- Experience in the compressed air industry would be a plus. If you are willing to learn, we are happy to teach.
- A mechanical or electrical engineering qualification - although this is desirable rather than essential.
- Excellent general computer skills.
- A good standard of presentation skills.
- Proficient oral and written communications skills
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Engineer
Orange
Posted today
Job Viewed
Job Description
**About the role**:
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**About you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Customer Services & Operations
**Contract**:
Regular
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**About you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Customer Services & Operations
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Engineer
Cairo, Al Qahirah
Location Solutions
Posted today
Job Viewed
Job Description
We are looking for technical support engineer for our team with following specifications:
Job responsibility
- You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.
- Research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issue
- Prepare accurate and timely reports
**Requirements**:
- Should have bachelors degree in Electronics and Communication Engineer
- Very good communication skills
- Good excel knowledge
- Should be flexible with work timings
**Must have bachelors degree in electronics and communication engineering**
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
License/Certification:
- electronics and communication degree (required)
- excel knowledge like pivot table, vlook up and so on (required)
Ability to commute/relocate:
- Cairo: Reliably commute or planning to relocate before starting work (required)
License/Certification:
- bachelors degree in electronics and communication (required)
Job responsibility
- You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.
- Research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issue
- Prepare accurate and timely reports
**Requirements**:
- Should have bachelors degree in Electronics and Communication Engineer
- Very good communication skills
- Good excel knowledge
- Should be flexible with work timings
**Must have bachelors degree in electronics and communication engineering**
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
License/Certification:
- electronics and communication degree (required)
- excel knowledge like pivot table, vlook up and so on (required)
Ability to commute/relocate:
- Cairo: Reliably commute or planning to relocate before starting work (required)
License/Certification:
- bachelors degree in electronics and communication (required)
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Engineer
Cairo, Al Qahirah
Orange Business Services
Posted today
Job Viewed
Job Description
**About the role**:
Provide a professional first technical point of contact for the customer
Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs.
Provide updates as needed to the customer in order to meet performance objectives.
Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
Perform technical escalations in line with company procedure.
Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
Undertake any other reasonable task as assigned.
Ability to build relationships with peer and management levels both with clients and the company management
Proactive, self motivated and determined attitude.
A determination to process tasks according to pre-defined processes is essential
**About you**:
Engineering degree (B.Sc.) and up-to 1 year relevant technical experience.
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Cisco certificate (CCNA) is a plus
Problem solving skills
Proficient in English
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Global Delivery & Operations
**Contract**:
Regular
Provide a professional first technical point of contact for the customer
Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs.
Provide updates as needed to the customer in order to meet performance objectives.
Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
Perform technical escalations in line with company procedure.
Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
Undertake any other reasonable task as assigned.
Ability to build relationships with peer and management levels both with clients and the company management
Proactive, self motivated and determined attitude.
A determination to process tasks according to pre-defined processes is essential
**About you**:
Engineering degree (B.Sc.) and up-to 1 year relevant technical experience.
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Cisco certificate (CCNA) is a plus
Problem solving skills
Proficient in English
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Global Delivery & Operations
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer
Orange Business Services
Posted today
Job Viewed
Job Description
**About the role**:
Provide a professional first technical point of contact for the customer
Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs.
Provide updates as needed to the customer in order to meet performance objectives.
Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
Perform technical escalations in line with company procedure.
Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
Undertake any other reasonable task as assigned.
Ability to build relationships with peer and management levels both with clients and the company management
Proactive, self motivated and determined attitude.
A determination to process tasks according to pre-defined processes is essential
**About you**:
Engineering degree (B.Sc.) and up-to 1 year relevant technical experience.
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Cisco certificate (CCNA) is a plus
Problem solving skills
Proficient in English
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Global Delivery & Operations
**Contract**:
Regular
Provide a professional first technical point of contact for the customer
Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs.
Provide updates as needed to the customer in order to meet performance objectives.
Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
Perform technical escalations in line with company procedure.
Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
Undertake any other reasonable task as assigned.
Ability to build relationships with peer and management levels both with clients and the company management
Proactive, self motivated and determined attitude.
A determination to process tasks according to pre-defined processes is essential
**About you**:
Engineering degree (B.Sc.) and up-to 1 year relevant technical experience.
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Cisco certificate (CCNA) is a plus
Problem solving skills
Proficient in English
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Global Delivery & Operations
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Orange Business
Posted today
Job Viewed
Job Description
**About the role**:
Provide a professional first technical point of contact for the customer
Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs.
Provide updates as needed to the customer in order to meet performance objectives.
Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
Perform technical escalations in line with company procedure.
Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
Undertake any other reasonable task as assigned.
Ability to build relationships with peer and management levels both with clients and the company management
Proactive, self motivated and determined attitude.
A determination to process tasks according to pre-defined processes is essential
**About you**:
Engineering degree (B.Sc.) and up-to 1 year relevant technical experience.
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Cisco certificate (CCNA) is a plus
Problem solving skills
Proficient in English
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous !
**Contract**:
Regular
Provide a professional first technical point of contact for the customer
Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs.
Provide updates as needed to the customer in order to meet performance objectives.
Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
Perform technical escalations in line with company procedure.
Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
Undertake any other reasonable task as assigned.
Ability to build relationships with peer and management levels both with clients and the company management
Proactive, self motivated and determined attitude.
A determination to process tasks according to pre-defined processes is essential
**About you**:
Engineering degree (B.Sc.) and up-to 1 year relevant technical experience.
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Cisco certificate (CCNA) is a plus
Problem solving skills
Proficient in English
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous !
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
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6
Senior Technical Support Engineer
Cairo, Al Qahirah
Otis Elevator Company
Posted 5 days ago
Job Viewed
Job Description
**Date Posted:**
2025-01-28
**Country:**
Egypt
**Location:**
215 One Kattameya,Cairo
Job Description.
-Provide troubleshooting and technical solution to ensure the lifts and escalators are in tip-top conditions.
-Support field team in the technical matters and provide on-site training.
-Create the field standard work instructions and audit the implementation.
-Create inspection and audit plan to confirm field quality and equipment status vs standards.
-Create training materials for all units' elevators/ escalators , New / old equipment, OTIS products and 3'rd parties.
-periodic safety inspection for the portfolio units, customer complaint that need inspection and technical reports.
-providing support in the understanding and interpretation of policies and procedures.
Qualifications :-
- Bachelor's degree of electrical engineering.
-Very Good English Command.
- Minimum 10 years of experience in Elevator / Escalator Industry.
- MS Office Good Knowledge.
-Flexible to visit Customer / Client Sites on demand Among Egypt.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
2025-01-28
**Country:**
Egypt
**Location:**
215 One Kattameya,Cairo
Job Description.
-Provide troubleshooting and technical solution to ensure the lifts and escalators are in tip-top conditions.
-Support field team in the technical matters and provide on-site training.
-Create the field standard work instructions and audit the implementation.
-Create inspection and audit plan to confirm field quality and equipment status vs standards.
-Create training materials for all units' elevators/ escalators , New / old equipment, OTIS products and 3'rd parties.
-periodic safety inspection for the portfolio units, customer complaint that need inspection and technical reports.
-providing support in the understanding and interpretation of policies and procedures.
Qualifications :-
- Bachelor's degree of electrical engineering.
-Very Good English Command.
- Minimum 10 years of experience in Elevator / Escalator Industry.
- MS Office Good Knowledge.
-Flexible to visit Customer / Client Sites on demand Among Egypt.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Engineer (Egypt)
SupportYourApp
Posted today
Job Viewed
Job Description
**Passionate about the world of tech?**
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do**:
- Support, monitor, test, and troubleshoot hardware and software-related issues;
- Research, resolve, and respond to internal and client issues within the scope of the NOC team’s responsibilities on time;
- Troubleshoot hypervisor environments I.e., VMware, Hyper-V, Azure;
- Troubleshoot active directory and exchange-related incidents;
- Troubleshoot network hardware (Meraki, Cisco experience preferred);
- Support Windows-based systems, i.e., Windows 10 and Windows Server platforms;
- Support O365 office productivity software i.e., Outlook, SharePoint, Teams, etc.;
- Conduct infrastructure patching to include: VMware esxi upgrades, server upgrades, feature updates, etc.;
- Maintain and develop required diagrams, documentation, and procedures of Internal/Client environments;
- Update and maintain IT asset management records;
- Be a point of escalation for technical support issues;
**What you need to succeed in this role**:
- Excellent English communication skills (at least C1 for both spoken and written);
- Experience with **Vitrual Centres, VMware environments, and back-ups**;
- Experience as an acting systems administrator;
- Experience supporting Windows server platforms;
- Previous hardware/software support experience;
- Experience working in a NOC or infrastructure support team;
- Advanced level of active directory management;
- Intermediate knowledge of cybersecurity methodology;
- Established track record in IT technologies (Linux/Windows Servers, Database, Data Center, and Client/Server Application Support).
**Will be a great plus**:
- Experience with monitoring platforms and tools;
- Experience interacting with external customers;
- Excellent customer service and interpersonal skills;
- Good documentation skills;
- Ability to accurately follow written technical work instructions;
- Bachelor’s Degree in Computer Science/Technology;
- Able to work in a structured environment;
**Benefits and Perks**:
- Flexible schedule;
- Opportunity to work fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Good bonuses for referring friends;
- Paid intensive training and probation;
- Work-life balance;
- Responsive management interested in your growth and long-lasting cooperation;
- Greenhouse conditions for self-development.
**Who we are**:
SupportYourApp is a Support-as-a-Service international company that provides BPO services for IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills!
**DISCLAIMER
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do**:
- Support, monitor, test, and troubleshoot hardware and software-related issues;
- Research, resolve, and respond to internal and client issues within the scope of the NOC team’s responsibilities on time;
- Troubleshoot hypervisor environments I.e., VMware, Hyper-V, Azure;
- Troubleshoot active directory and exchange-related incidents;
- Troubleshoot network hardware (Meraki, Cisco experience preferred);
- Support Windows-based systems, i.e., Windows 10 and Windows Server platforms;
- Support O365 office productivity software i.e., Outlook, SharePoint, Teams, etc.;
- Conduct infrastructure patching to include: VMware esxi upgrades, server upgrades, feature updates, etc.;
- Maintain and develop required diagrams, documentation, and procedures of Internal/Client environments;
- Update and maintain IT asset management records;
- Be a point of escalation for technical support issues;
**What you need to succeed in this role**:
- Excellent English communication skills (at least C1 for both spoken and written);
- Experience with **Vitrual Centres, VMware environments, and back-ups**;
- Experience as an acting systems administrator;
- Experience supporting Windows server platforms;
- Previous hardware/software support experience;
- Experience working in a NOC or infrastructure support team;
- Advanced level of active directory management;
- Intermediate knowledge of cybersecurity methodology;
- Established track record in IT technologies (Linux/Windows Servers, Database, Data Center, and Client/Server Application Support).
**Will be a great plus**:
- Experience with monitoring platforms and tools;
- Experience interacting with external customers;
- Excellent customer service and interpersonal skills;
- Good documentation skills;
- Ability to accurately follow written technical work instructions;
- Bachelor’s Degree in Computer Science/Technology;
- Able to work in a structured environment;
**Benefits and Perks**:
- Flexible schedule;
- Opportunity to work fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Good bonuses for referring friends;
- Paid intensive training and probation;
- Work-life balance;
- Responsive management interested in your growth and long-lasting cooperation;
- Greenhouse conditions for self-development.
**Who we are**:
SupportYourApp is a Support-as-a-Service international company that provides BPO services for IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills!
**DISCLAIMER
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Engineer - Well Services
Cairo, Al Qahirah
Weatherford
Posted 4 days ago
Job Viewed
Job Description
The Technical Support Engineer will support the Well Services by providing planning and operational support for rigless solutions in intermediate to complex wells. Initially, the role will focus on delivering technical solutions during the sales process. Afterward, the engineer will lead operational project planning and execution in coordination with the Country Operations team.
+ Support Health, Safety, and Environmental policies and ensure compliance with Weatherford's Quality Policy.
+ Manage project preparation, proposals, and job engineering support for Well Services operations.
+ Adhere to Weatherford best practices in technical proposals and programs.
+ Coordinate Well Services projects in the field as needed.
+ Lead and participate in HAZID/HAZOP, DWOP, and well planning meetings.
+ Track lessons learned and apply them to future operations.
+ Prepare operating procedures and ensure compliance with standard SOPs.
+ Optimize performance through well monitoring and software recommendations.
+ Maintain client communication during and after jobs, updating on results.
+ Travel to the field for critical projects and operations.
+ Prepare technical reports, papers, and presentations as required.
+ Stay updated on other Weatherford products that may enhance well operations.
**Skills:**
+ Strong problem-solving abilities.
+ Ability to manage multiple projects with a positive attitude.
+ Excellent time and project management skills.
+ Proficiency in Microsoft Office suite.
+ Strong communication skills (oral and written).
+ Ability to work well in a team environment and with clients.
+ Proven experience leading technical workshops and risk assessments.
+ Ability to work independently and manage well services operations.
**Qualifications:**
+ Accredited Engineering degree (Petroleum Engineering preferred).
+ 5+ years of related work experience (Field Engineer or equivalent).
+ Proven experience with Artificial Lift Solutions or Well Services.
+ Willingness to travel to remote land and offshore locations.
+ Strong English language skills.
+ Proven project management experience.
**Preferred:**
+ Experience with Thru-Tubing Inflatable.
+ Onshore and Offshore exposure.
+ Experience running Thru-Tubing software for milling, jarring, and inflatables.
+ Operational experience in rigless installations and retrofit solutions.
#LI-MD1
+ Support Health, Safety, and Environmental policies and ensure compliance with Weatherford's Quality Policy.
+ Manage project preparation, proposals, and job engineering support for Well Services operations.
+ Adhere to Weatherford best practices in technical proposals and programs.
+ Coordinate Well Services projects in the field as needed.
+ Lead and participate in HAZID/HAZOP, DWOP, and well planning meetings.
+ Track lessons learned and apply them to future operations.
+ Prepare operating procedures and ensure compliance with standard SOPs.
+ Optimize performance through well monitoring and software recommendations.
+ Maintain client communication during and after jobs, updating on results.
+ Travel to the field for critical projects and operations.
+ Prepare technical reports, papers, and presentations as required.
+ Stay updated on other Weatherford products that may enhance well operations.
**Skills:**
+ Strong problem-solving abilities.
+ Ability to manage multiple projects with a positive attitude.
+ Excellent time and project management skills.
+ Proficiency in Microsoft Office suite.
+ Strong communication skills (oral and written).
+ Ability to work well in a team environment and with clients.
+ Proven experience leading technical workshops and risk assessments.
+ Ability to work independently and manage well services operations.
**Qualifications:**
+ Accredited Engineering degree (Petroleum Engineering preferred).
+ 5+ years of related work experience (Field Engineer or equivalent).
+ Proven experience with Artificial Lift Solutions or Well Services.
+ Willingness to travel to remote land and offshore locations.
+ Strong English language skills.
+ Proven project management experience.
**Preferred:**
+ Experience with Thru-Tubing Inflatable.
+ Onshore and Offshore exposure.
+ Experience running Thru-Tubing software for milling, jarring, and inflatables.
+ Operational experience in rigless installations and retrofit solutions.
#LI-MD1
This advertiser has chosen not to accept applicants from your region.
9