5,292 IT Engineer jobs in Egypt

Technical Support Engineer

EGP120000 - EGP180000 Y Orchidatax

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Job Description

Company Description

At
OrchidaTax
, we recognize that our greatest asset is our people. Our dedicated team of professionals drives innovation in tax technology and compliance automation, helping us stay ahead in the industry. As a leading global provider of tax software solutions, particularly in electronic invoicing, we serve over 5,000 branches and have partnered with over 350 clients, including 150 multinational companies. We process over 75,000,000 e-invoices per month, continuously enhancing our offerings to embrace the latest trends and technologies. Our foundation in Saudi Arabia and Egypt serves as a springboard for our vision to become the foremost provider of electronic invoicing solutions in the Middle East.

Role Description

This is a full-time on-site role for a
Technical Support Engineer
located in
Qesm El Nozha
. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering customer support. Daily tasks include responding to customer inquiries, resolving technical issues, and working closely with other team members to ensure customer satisfaction.

Qualification:

Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • ITI graduates are preferred.

Experience:

  • 0–2 years of experience in technical support, implementation, or related IT roles.

Technical Skills:

  • Hands-on experience with Orchidasoft E-Tax products (usage and implementation).
  • Knowledge of policies and procedures related to product deployment and support.
  • Strong troubleshooting and critical thinking skills.
  • Proficiency in Microsoft SQL (queries, scripting, backup, and restoration).
  • Solid understanding of computer networks on Microsoft Windows environments.
  • Familiarity with IP addressing, remote connections, and VPN setup.
  • Ability to deliver clear, step-by-step technical guidance in both verbal and written formats.
  • Fluency in English (spoken and written).
  • Strong Arabic communication skills.

Behavioral & Core Skills:

  • Teamwork and collaboration.
  • Fast learning with a continuous improvement mindset.
  • Effective problem-solving under pressure.
  • Excellent communication and interpersonal skills.
  • Strong time management, prioritization, and resource allocation.
  • Commitment to Orchidasoft core values: Responsibility, Teamwork, Innovation, Leadership, Integrity, Critical Thinking, and Elegance.
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Technical Support Engineer

6th of October City, 6th of October EGP60000 - EGP120000 Y Keys Recruiters

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Job Description

Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed.

Roles and Responsibilities:

  • Provide technical support for Windows Server infrastructure (AD, DNS, DHCP)
  • Troubleshoot Linux-based systems and services
  • Support virtualization environments (VMware, Oracle VM, etc.)
  • Maintain and troubleshoot network infrastructures
  • Assist with client system support in domain settings
  • Support automation tools (SCCM, WSUS, Ansible)
  • Troubleshoot Group Policy Object implementations
  • Create and maintain technical documentation
  • Resolve cross-platform server and network issues

Job Requirements

Qualifications:

  • Bachelors in computer science/engineering or related field
  • 2-3 years in technical support or systems administration (Windows & Linux)
  • Experience with AD, Group Policy, and virtualization tools
  • Strong understanding of networking and security
  • Excellent troubleshooting and communication skills
  • Preferable Language: English and Arabic. Must speak English fluently

Preferred:

  • Cloud platform exposure (Azure, AWS)
  • Containerization knowledge (Docker, Kubernetes)
  • Scripting (PowerShell, Bash, Python)
  • Monitoring tools (Zabbix, Grafana, PRTG)
  • Certifications (MCSE, RHCE, CCNA)
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Technical Support Engineer

EGP60000 - EGP120000 Y Premier Services and Recruitment

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Job Description

We are seeking a highly skilled Technical Support Engineer to join our dynamic team in the machinery industry. In this critical role, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive prompt and effective assistance with our machinery products. As a Technical Support Engineer, you will leverage your expertise to troubleshoot and resolve technical issues, ensuring optimal machine performance and customer satisfaction. You will collaborate closely with various internal departments, including engineering and product management, to convey customer feedback and contribute to product improvements. This role requires not only technical proficiency but also strong communication skills, as you will be interacting with customers and internal stakeholders on a regular basis. Your ability to diagnose problems quickly and provide solutions will be integral to maintaining the reliability of our machinery offerings. If you have a passion for technology and a commitment to delivering outstanding customer service, we encourage you to apply and become a vital part of our team dedicated to excellence in machinery support.

Responsibilities

  • Provide first-level technical support to customers regarding machinery operation and maintenance.
  • Troubleshoot and resolve technical issues related to machinery products quickly and effectively.
  • Document technical issues and resolutions in the support ticketing system to ensure accurate reporting.
  • Assist in the training of customers and staff on proper machinery use and maintenance procedures.
  • Collaborate with engineering and product management teams to relay customer feedback and technical requirements.
  • Maintain up-to-date knowledge of machinery products and industry trends to provide informed support.
  • Participate in continuous improvement initiatives to enhance service delivery and customer satisfaction.

Requirements

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
  • Proven experience in technical support or a similar role within the machinery industry is preferred.
  • Strong problem-solving skills and the ability to analyze and diagnose technical issues.
  • Excellent verbal and written communication skills to effectively assist customers and document issues.
  • Familiarity with machinery systems, components, and operational procedures.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Willingness to travel to client sites for on-site support as required.
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Technical Support Engineer

EGP60000 - EGP120000 Y Public Cloud Services - PCS

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Job Description

Key Responsibilities:


• Install, configure & monitor computer systems & networks.


• Troubleshoot hardware, software & network issues.


• Act as first-line support for clients via phone, email & chat.


• Ensure timely issue resolution & proper documentation.


• Assist in software/hardware deployments & system training.


• Keep up with emerging technologies & maintain reports.

Requirements:


• Experience in technical support & troubleshooting.


• Strong knowledge of OS, networks & system configurations.


• Excellent communication & problem-solving skills.


• Ability to manage workflows & prioritize tasks.

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Technical Support Engineer

EGP30000 - EGP60000 Y Jotun Group

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Job Description

SUMMARY OF THE ROLE

Jotun Egypt is currently seeking a skilled and motivated Civil or Architecture Engineer to join our Decorative Projects team as a Technical Support Engineer.

In this role, you will supervise ongoing painting works on projects in Cairo and other remote locations to ensure the correct products are used and applied properly, in accordance with Jotun's technical data sheets and method statements, to achieve the desired performance.

This position is based at our head office in New Cairo and will report to the Technical Sales Support Manager—Decorative Projects Team.

Main responsibilities:

  • Regular visits to project sites to ensure paint is applied correctly and in full compliance with specified procedures and standards.
  • Conduct on-site assessments, inspections, and reports to confirm that all painting activities meet established specifications, including testing to ensure required quality levels.
  • Handling complaints through site inspections and tracking full investigation cycle with concerned stakeholders.
  • Work with the R&D team for troubleshooting and providing accurate technical recommendations; also support field trials for new products in coordination with Jotun's laboratory.
  • Suggest appropriate painting procedures and products based on changing site needs, monitor paint usage, and report any deviations or shortages to relevant stakeholders.
  • Ensure all painting tasks adhere to HSE regulations and safety protocols at the site.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Requirements we Look for:

  • Should be able to communicate in English and Arabic.
  • Bachelor's degree in Civil or Architecture Engineering.
  • Minimum 3 years of experience in construction sites.

Competencies We Look for

  • Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively
  • Acts on own initiative, makes things happen and accepts responsibility for the results
  • Builds a useful network of contacts and relationships and utilizes it to achieve objectives
  • Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
  • Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals
  • adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

We Offer

  • Competitive compensation and benefits
  • Continuous learning opportunities and training activities through on-the-job training and our in-house learning Academy.
  • Career development opportunities across multiple disciplines and geographies
  • Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
  • A supportive and inclusive company culture where you can be your authentic self
  • A focus on having fun together through team buildings and social activities

POSITION INFORMATION

Company:

El-Mohandes Jotun S.A.E.

Contract Type:

Fixed Term (Fixed Term)

Time Type:

Full time

CLOSING DATE ):

WHO WE ARE

Jotun's story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun's position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our

Career Page

to know more about life at Jotun.

Jotun's company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now

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Technical Support Engineer

EGP60000 - EGP120000 Y 4Jawaly - فورجوالي

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Job Description

إعلان وظيفة: موظف دعم فني

تسعى شركة فورجوالي لتوظيف موظفي دعم فني متميزين للانضمام إلى فريقنا. إذا كنت تملك المهارات والخبرات اللازمة وترغب في العمل في بيئة ديناميكية ومحفزة، ندعوك للتقدم لهذه الفرصة الممتازة.

المتطلبات:

  • خبرة في تقديم الدعم الفني عبر الهاتف والبريد الإلكتروني والرسائل النصية.
  • إتقان استخدام برامج Microsoft Office.
  • خبرة من سنة إلى ثلاث سنوات في مجال الدعم الفني.
  • يشترط أن يكون المتقدم خريج كلية حاسبات ومعلومات أو نظم ومعلومات إدارية فقط.
  • القدرة على حل المشكلات التقنية بكفاءة وفعالية.
  • مهارات تواصل قوية، والاستعداد للعمل ضمن فريق.

المهام:

  • تقديم الدعم الفني للعملاء والمساعدة في حل المشكلات التقنية.
  • التنسيق والتواصل مع فرق العمل المختلفة لضمان تقديم أفضل خدمة ممكنة.
  • توثيق ومتابعة كافة الأنشطة والإجراءات المتخذة لحل المشكلات.

للتقدم للوظيفة، يرجى إرسال السيرة الذاتية إلى:

()

Job Announcement: Technical Support Staff

4jawaly is seeking to hire qualified Technical Support Staff to join our team. If you have the necessary skills and want to work in a dynamic and growth-focused environment, we encourage you to apply.

Requirements:

  • Experience in providing technical support via phone, email, and messages.
  • Proficiency in Microsoft Office applications.
  • 1–3 years of experience in technical support or a related field.
  • Only graduates from Faculty of Computers and Information or Management Information Systems are eligible.
  • Ability to troubleshoot technical issues efficiently and effectively.
  • Strong communication skills and team-oriented mindset.

Responsibilities:

  • Provide technical support to clients and assist in resolving issues.
  • Collaborate with internal teams to ensure top-level service delivery.
  • Log and track all activities and actions related to issue resolution.

To apply, please send your resume to:

  • ()
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Technical Support Engineer

EGP90000 - EGP120000 Y BEAM

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Job Description

Role Description

The Civil Technical Engineer's role involves delivering technical assistance and proficiency across different construction areas, specifically concentrating on drywall systems, suspended ceilings, external facades, SIPs (Structural Insulated Panels), and associated structural elements.

Location
: Cairo

Responsibilities

- follow up project's installation process to secure approvals.

  • Follow up all project's stockholders to confirming supplying stage.

  • inspect any complains in sites and close all cycles.

  • Collect supplied and expected materials during supply process.

  • Present technical presentation at any new project if needed.

  • Follow the approval cycle for new requirement, missing part, refused submittals,

  • Create a new sales channel by suggestion a solution for any emerging new requirements in site.

  • Generating subcontractor's leads into company data base

  • Responsible on handling subcontractor's needs ,complains.

  • Responsible on any samples on site or required tests.

  • Supporting sales goals by working with team members and cross-functional working with other teams.

  • Adhere to Company reporting procedure, offering appropriate feedback and information.

  • collect the sales volume form projects specs. to measure he share in total sales.

  • Manage system testing and certification processes, including reaction to fire, Sound Transmission Class (STC), Ceiling Attenuation Class (CAC), and other relevant assessments.

  • Collaborate with third-party laboratories (e.g. locally HBRC)

Product Quality test internally for any developed products

Qualifications

  • Bachelor's degree in
    civil
    engineering or a related field.
  • (
    3:5
    ) Proven experience in technical engineering roles related to construction, preferably with expertise in drywall systems, suspended ceilings, and facades.
  • Experience with design and drafting software such as AutoCAD, Revit, and BIM (Building Information Modeling).
  • Must Have a Car.
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Technical Support Engineer

EGP90000 - EGP120000 Y Weatherford

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Job Description
The Technical Support Engineer will support the Well Services by providing planning and operational support for rigless solutions in intermediate to complex wells. Initially, the role will focus on delivering technical solutions during the sales process. Afterward, the engineer will lead operational project planning and execution in coordination with the Country Operations team.

Responsibilities

  • Support Health, Safety, and Environmental policies and ensure compliance with Weatherford's Quality Policy.
  • Manage project preparation, proposals, and job engineering support for Well Services operations.
  • Adhere to Weatherford best practices in technical proposals and programs.
  • Coordinate Well Services projects in the field as needed.
  • Lead and participate in HAZID/HAZOP, DWOP, and well planning meetings.
  • Track lessons learned and apply them to future operations.
  • Prepare operating procedures and ensure compliance with standard SOPs.
  • Optimize performance through well monitoring and software recommendations.
  • Maintain client communication during and after jobs, updating on results.
  • Travel to the field for critical projects and operations.
  • Prepare technical reports, papers, and presentations as required.
  • Stay updated on other Weatherford products that may enhance well operations.

Skills
QUALIFICATIONS

  • Strong problem-solving abilities.
  • Ability to manage multiple projects with a positive attitude.
  • Excellent time and project management skills.
  • Proficiency in Microsoft Office suite.
  • Strong communication skills (oral and written).
  • Ability to work well in a team environment and with clients.
  • Proven experience leading technical workshops and risk assessments.
  • Ability to work independently and manage well services operations.

Qualifications

  • Accredited Engineering degree (Petroleum Engineering preferred).
  • 5+ years of related work experience (Field Engineer or equivalent).
  • Proven experience with Artificial Lift Solutions or Well Services.
  • Willingness to travel to remote land and offshore locations.
  • Strong English language skills.
  • Proven project management experience.

Preferred

  • Experience with Thru-Tubing Inflatable.
  • Onshore and Offshore exposure.
  • Experience running Thru-Tubing software for milling, jarring, and inflatables.
  • Operational experience in rigless installations and retrofit solutions.
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Technical Support Engineer

EGP120000 - EGP240000 Y GB Corp

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Job Description

The Technical Support Engineer (Automotive) provides advanced technical support to service centers, ensuring efficient diagnosis and resolution of complex automotive technical issues. They analyze technical problems, generate detailed reports, support the warranty team with technical investigations, and assist in technical training initiatives. The role also involves monitoring diagnostic tools, updating technical documentation, and contributing to continuous service improvement.

  • Assist service centers in diagnosing and resolving complex technical issues beyond the capability of workshop teams.
  • Provide technical guidance and troubleshooting support to technicians and team leaders.
  • Analyze technical failures, document findings, and issue detailed reports to the Technical Support Manager.
  • Investigate quality-related issues and contribute to continuous product improvement initiatives.
  • Work closely with the warranty department to assess sophisticated technical cases, approving resolutions from a technical standpoint.
  • Ensure service center staff are updated with the latest diagnostic procedures and best practices.
  • Support the implementation of new technical procedures and service guidelines.
  • Monitor, maintain, and ensure proper usage of diagnostic scan tools and special tools at service centers.
  • Participate in internal technical training programs and GB Academy initiatives.
  • Collaborate with cross-functional teams, including Product Quality, Warranty, and Field Service teams, to enhance service efficiency

Qualifications

  • Bachelor's degree in mechanical engineering, Automotive Engineering, or a related field.
  • 2 to 5 years of experience in automotive technical support, diagnostics, or workshop engineering.
  • Hands-on experience with automotive electrical and mechanical systems troubleshooting
  • Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentations
  • Very good command of English (written and spoken).
  • Strong problem-solving skills and ability to communicate technical concepts effectively.
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Technical Support Engineer

EGP60000 - EGP120000 Y Unionaire Group Technology - UGT

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Job Description

Key Requirements:


• 2 to 4 years of hands-on experience in technical support for home appliances


• Strong diagnostic and repair skills for major household products


• engineering degree (Electrical / Mechanical / Electronics)


• Good communication and customer skills


• Willingness to work in field service and visit customer locations when needed

___

Core Responsibilities:


• Provide technical support and troubleshooting for home appliances


• Manage spare parts and technical reporting


• Enhance customer satisfaction and service KPIs


• Coordinate with service and sales teams to ensure service quality

  • • Participate in regular technical training and skill upgrades
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