49 IT Administration jobs in Egypt

**Introduction**
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

**Your Role and Responsibilities**

**Required Technical and Professional Expertise**
NA

**Preferred Technical and Professional Expertise**
NA

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

JLL supports the Whole You, personally and professionally.

**Responsibilities**:

- Functional Responsibilities
- Provide cost effective, reliable services to achieve customer satisfaction and in accordance with contracted requirements
- Manage service delivery contractors and develop the contracts and relationships working closely with regional Purchasing team
- Provide relevant FM information for the line management as necessary.
- Report all accidents, occupational illnesses and emergencies in relevant books/documentation.
- Maintain monthly performance measurement information for line management in support of contract performance requirements.
- Act as deputy in the absence of line management.
- Supervise residences maintenance activities
- Supervise activities around utilities and payments
- Provide and arrange cover for the FM team as defined by line management.
- Handling all admin tasks as per instructions of line management
- Identify & implement innovative ways to enhance service delivery to the customer
- Develop and sustain a high quality well motivated team
- Ensuring the provision of a safe working environment
- Prepare the meetings safety moments
- Record all meetings minutes and to send it to all concern along with following up on the recorded actions
- Upload the monthly man-hour figures on JLL platform on time
- Issue access permissions to HSBC portfolio premises
- Holding regular courtesy calls with stakeholders
- Raising monthly good catches and to record it on JLL platform
- Handling DART documents uploading, and dashboard gaps
- Follow up on the service provider KPI’s, especially RM response, completion and PPM closure by monitoring all related platforms daily/monthly activities and to communicate with the service provider accordingly
- Preparing the monthly service providers QBR and following up on the meeting recorded actions
- Preparing IFM events action plans and to provide its related reports
- Handing IFM team communications with HSBC communication team
- Preparing IFM team monthly, quarterly, annually reports and any other reports might be requested by the line manager
- Handling platforms related issues with the responsible JLL regional team
- Follow up the monthly service providers reports received on time with no missing data
- To monitor the service providers daily attendance
- Follow up on IFM team required tools, stationary, equipment. Etc.
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- Prepare CCN amendment forms
- Update JLL teams, the client and the service providers contact
details on regular basis and to share it with IFM team
- Handling complaints/compliment raised tickets or communications according to the guidelines of the line manager
- Handling all switchboard calls during the working hours
- Cover and support Site Facilities Manager during holiday periods
- People skills
- Ensure all meeting actions, from contracts, customer and team meetings are consolidated monthly.
- Self-motivated with strong communication skills and management ability.
- Strong team player with focus on Customer/Supplier relations and services.
- Strong supervisory skills and influencing ability / Strong communication skills (oral & written).
- Able to converse confidently with staff, customers and suppliers at all levels.
- Coordinate a one-team approach on behalf of the Hub Lead through coaching, training and continuous professional development.
- Client/Stakeholder Management
- Maintain regular contact with client by developing permanent, mutually beneficial, business relationships.
- Be at the forefront of customer relationships
- Demonstrate strong customer services skills and use your experience to ensure that customer expectations are met.
- To continually seek to improve Customer/Client Satisfaction demonstrated through the approved key performance indicators or maintaining current performance levels in a changing business environment.
- Ensure that on site Clients expectations are met
- The role is also key in building relationship between occupants, FM staff and the different suppliers
- Ensure that the service contractors delivery matches or exceeds customer service expectations
- Finance Management / Cost Control / Profitability
- Ensure that the site’s financial operations are meeting targets and control requirements
- Manage spending in your areas of responsibility within budget and identify savings opportunities in your own and other areas.
- Coordination of PO’s, invoices, delivery of goods and statements for payment purposes.
- Follow up raising POs, amending, cancelling, uplifting according to the line manager approval
- Follow up monthly on the open POs matching, validating, reporting, confirming and good receipting on time
- To coordinate with JLL finance team sorting out all POs raised inquiries or pending matters providing the required documents, inputs and explanations
- Environment, Health and Safety
- Follow all Health & Safety and Environmental requirements that are defined on work instruct

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
**Job Description** PURPOSE OF POSITION**
To provide housekeeping order taking / telephone service to guests and staff

**KEY ROLES & RESPONSIBILITIES**
- Ensure forwarding and receiving of all information pertaining to Housekeeping
- Receive, record and distribute various reports via Opera Property Management System
- Receive, record and transmit guest requests accurately
- Input accurate room status into computer daily and investigate discrepancies
- Maintain and update administrative data
- Maintain key control and monitor lost property
- Maintain the working area in a proper state of cleanliness
- Handle guest complaints, delegate immediately & report to Head Housekeeper
- Comply with the hotel’s health, safety and hygiene policies
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Has an awareness of all Housekeeping positions including their job functions
- Maintain good relations with the Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
- Ensures smooth handover of daily activities to next shift

**Qualifications**
- Excellent reading, writing and oral proficiency in English
- Familiarity with Housekeeping/Butler duties
- Good communication and contact skills
- Must be well-presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail

**Additional Information**
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

In addition, the College is hiring Teaching Assistant in Accounting.

**Requirements**:
The primary criteria for appointment are:

- A demonstrated record of professional teaching and impact in the field with substantive experience in the area.
- Very strong teaching skills and the ability to make contributions to the profession.
- Excellent command of the English language (reading, writing and speaking), as all teaching activities will be in English.
- Strong familiarity with computer software and online teaching skills.

Applications must include a single file (PDF) containing a full CV, and the names and contacts of three professional referees.

Ability to commute/relocate:

- Minya: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Job Summary**:

- To lead the Human Resource Management function for IFFCO Egypt by formulating Human Resource strategies, systems and processes that help the group meet its goals and objectives and thus facilitate individual growth, motivation and development
- To undertake overall responsibility for staff welfare, administration and security for IFFCO Egypt organization.

**Roles & Responsibilities**:

- Develop Human Resources budget for the IFFCO Egypt and ensure adherence to the same
- Contribute to development of the annual business plan for the IFFCO Egypt organization by giving inputs on manpower, wage costs, training costs and costs of other HR initiatives
- Drive cost savings by deployment of efficient recruitment and training strategies, manpower studies and productivity enhancement
- Responsible for aligning the HR strategy to the overall IFFCO Egypt strategy and priorities.
- Ensure succession planning for all critical positions within the IFFCO Egypt.
- Conceptualize Business Segment level change initiatives to constantly remain best in class.
- Work closely with the Senior Leadership to develop business continuity plans, by developing contingency mechanisms around competency availability, people and policies
- Guide and support the Business Unit HR team in enforcement of all Group level HR policies and procedures
- Oversee design of initiatives to enhance the motivation and employee satisfaction levels for the IFFCO Egypt workforce.
- Understand the pulse of the IFFCO Egypt workforce through regular interaction with employees
- Support the corporate HR team and Business Unit HR team in carrying out induction of the organization.
- Study the manpower deployment for the IFFCO Egypt organization based on the internal and external manpower productivity metrics and recommend suitable changes
- Assist the senior management on a wide range of critical people issues like top management selection and development, executive compensation, leadership development, succession planning for critical jobs and critical issues related to employee relations
- Support Corporate HR and CoEs in implementation of Performance Management System at corporate office and units to facilitate objective definition and measurement of employees’ performance and link PMP to other HR systems such as training and rewards
- Drive leadership pipeline development for the BU through succession planning and identification of top talent within the organization
- Collaborate with the Corporate L&D team and the BU leadership in design and deployment of the Capability building to ensure manpower productivity and engagement
- Support the Corporate HR and CoEs in design, development and roll-out of compensation & benefit policies and guidelines, compensation structure and incentive programs
- Support Target delivery for all IFFCO Egypt team members including ensuring awareness, appreciation and alignment by the leadership.
- Review compliance to all legal and statutory requirements for the IFFCO Egypt organization
- Review industrial relation issues across all locations dealing with domestic inquiries, discipline management, absenteeism and grievance and recommend process improvements in order to bridge any gaps that may exist
- Oversee proper functioning of employee grievance redressal system to capture all employee issues and grievances and highlight the same to the senior management team

**KPIs**:

- % reduction in hiring turn-around-time
- % reduction in attrition rate
- % improvement in employee engagement scores
- Adherence to HR processes and policies
- Number of training hours
- % reduction in health and safety incidences

**Work experience requirement**:
Minimum of 12+ years of related experience, in a similar role of HR Business Partner and/or Head of HR, preferably in FMCG sector in Egypt.

**Qualification**:

- MBA in Human Resources from a reputed university
- CIPD Level 5 out of 7

**Competencies**:

- Business Acumen
Succession Management and Career Framework
Talent Development
Regulatory Compliance
HR Policies and Processes
Self and Team Management
Planning & Decision Making
Strategic Thinking
Change Management
Ownership & Result Orientation
- Business Unit: Oils & Fats(EGY) (E1)- Business Group: Oils & Fats EGYPT (11)

**Introduction**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Your role and responsibilities**
Key Responsibilities:
* Design, develop, test, and deploy application components using TCL (Tool Command Language).
* Write and maintain UNIX shell scripts (AIX environment) for monitoring and integration tasks.
* Analyze and troubleshoot application issues and perform root cause analysis to ensure minimal downtime.
* Write SQL queries and perform data analysis for application features and troubleshooting.
* Provide production support for deployed applications ensuring SLAs are met.
* Implement code enhancements and optimizations for better system performance and scalability.
* Maintain clear documentation of code changes, issue resolutions, and processes.
**Required technical and professional expertise**
Required Skills Experience :
Hands-on experience with TCL programming
Scripting knowledge in UNIX AIX shell scripting (Korn/Bash /Powersell/ Perl).
Proficient in SQL with the ability to write queries.
Experience with ticketing tools (e.g., ServiceNow).
Key Responsibilities:
Design, develop, test, and deploy application components using TCL (Tool Command Language).
Write and maintain UNIX shell scripts (AIX environment) for monitoring and integration tasks.
Analyze and troubleshoot application issues and perform root cause analysis to ensure minimal downtime.
Write SQL queries and perform data analysis for application features and troubleshooting.
Provide production support for deployed applications ensuring SLAs are met.
Implement code enhancements and optimizations for better system performance and scalability.
Maintain clear documentation of code changes, issue resolutions, and processes.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Salary**:

- 15000 l.E

**Requirements**:

- Fluency in English is A Must.

**Benefits**:

- Morning Shift.
- Location New Cairo.
- Transportation provided.
- Medical & Social insurance.
- Gym Access.
- Learning and Development courses.
- career path.

**Role Description**

**Qualifications**
- Customer Support, Customer Service, and Phone Etiquette skills
- Experience in maintaining high levels of customer satisfaction
- Ability to handle customer inquiries and resolve issues effectively
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Experience in the customer service industry is a plus
- Fluency in English and Arabic is required
- High school diploma or equivalent

Industry
- Outsourcing and Offshoring Consulting

Employment Type

Full-time

**Job Types**: Full-time, Permanent

Pay: E£15,000.00 per month

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
to follow
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Proficiency in English is a must
- Technical background is a major plus

**Job Types**: Full-time, Contract
Contract length: 12 months

Ability to commute/relocate:

- New Cairo: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Technical support: 1 year (required)

**Language**:

- English fluently (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)