31 Implementation Manager jobs in Egypt

Implementation Manager

EGP900000 - EGP1200000 Y Ericsson

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Job Description

Join our Team
About this opportunity:
Ericsson is looking for an Implementation Manager to lead and coordinate network deployment activities across wireline, wireless and transmission projects. This role involves managing rollout execution, ensuring quality and overseeing teams from Ericsson, customers and suppliers while adhering to contractual, financial and safety requirements.

This role requires a proactive leader with expertise in network implementation, ensuring efficient and high-quality project delivery.

What you will do:

  • Organize and oversee network rollouts, ensuring timely execution and quality assurance.
  • Manage stakeholder expectations, working closely with internal teams and customers.
  • Oversee performance, training and development of team members.
  • Ensure compliance with safety, financial and operational standards.
  • Optimize resource allocation, budgeting and cost control.

The skills you bring:

  • Bachelor's degree in Engineering (IT, Telecom).
  • 6–13 years of experience in network rollout, installation and commissioning.
  • Strong leadership.
  • Financial management and decision-making skills.
  • Excellent communication and stakeholder management skills.
  • Problem-solving.
  • Ability to drive innovation.
  • Adaptation to change and handling of high-pressure situations.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world's toughest problems. You l be challenged, but you won't be alone. You l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:
Egypt (EG) | Cairo

Req ID:

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ERP Implementation Manager

EGP120000 - EGP240000 Y CodeZone

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Job Description

Company Description

CodeZone is an Egyptian software development company established in October 2010 that focuses on implementing advanced technological solutions through ERP systems in the Middle East and Africa. The company offers various products, including Myelin for managing hospitals, I-Zone for core business processes, PeopleZone for HR management, CRM for customer service improvement, and E-Invoice for electronic invoicing.

Role Description

As an
ERP Implementation Manager
, you will lead the overall delivery and execution of ERP implementation projects across various industries. This includes supervising multiple
implementation team leaders and their teams
, ensuring smooth deployment of CodeZone solutions, and managing relationships with key internal and external stakeholders. You will oversee project timelines, quality, scope, resource allocation, and ensure that implementations are aligned with customer needs and business objectives.

You will act as a strategic leader and operational coordinator between departments such as sales, business development, product, and quality assurance.

Key Responsibilities:
Leadership & Team Management

  • Lead and mentor team leaders and senior implementers across multiple projects.
  • Set team objectives, monitor performance, and ensure alignment with company strategy.
  • Foster a culture of accountability, learning, and customer success.
  • Conduct regular one-on-ones and cross-functional coordination meetings.

Project Oversight & Governance

  • Oversee project execution from scoping to post-implementation review.
  • Ensure all implementation plans are followed, deadlines are met, and quality standards are maintained.
  • Proactively identify and mitigate risks, and manage escalations.
  • Review and approve project documentation including project plans, change requests, and milestone reports.

Client Engagement & Success

  • Act as the main escalation point for clients during implementation.
  • Maintain high-level communication with client top management to ensure satisfaction and alignment.
  • Validate that implementations improve client productivity, minimize errors, and simplify operational workflows.

Strategic Planning & Collaboration

  • Coordinate with the PMO, Business Development, QA, and Product teams to optimize implementation efficiency.
  • Participate in resource planning and project prioritization with executive leadership.
  • Analyze post-implementation performance metrics and recommend continuous improvements.

Required Qualifications:

  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • Minimum of
    5–7 years
    of ERP implementation experience, including
    2–3 years in a leadership role
    .
  • Proven success in managing enterprise software implementation lifecycles (installation, configuration, training, UAT, go-live).
  • Strong knowledge of business processes in
    corporate
    or
    healthcare
    environments.
  • Proficiency in ERP software platforms (CodeZone products is a plus).
  • Fluency in English (written and spoken).

Key Skills & Competencies:

  • Strong leadership, coaching, and people development capabilities
  • Exceptional communication and negotiation skills
  • Advanced problem-solving and decision-making abilities
  • Project management expertise (PMP or Agile certification is a plus)
  • Ability to manage multiple projects simultaneously under tight deadlines
  • Strategic mindset with strong analytical orientation
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FSQ Excellence Implementation Manager EAST

EGP90000 - EGP120000 Y Kraft Heinz

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Job Description
Location
6 October Factory Office

Travel
30–40% (approx. 25–35 audits/visits per year across regional manufacturing sites and global events)

Role Purpose
The FSQ Systems Manager is accountable for implementing and ensuring compliance with Global Food Safety & Quality (FSQ) Systems across all Kraft Heinz factories in the EAST region (MEA, Turkey, Egypt, Poland, Eastern Europe, Russia). The role drives quality improvements, system projects, and training, supporting the organization in meeting customer and regulatory requirements.

What You'll Do
Implementation

  • Oversee implementation of Global Quality Systems at all EAST sites.
  • Plan and coordinate Golden Rule and Kraft Heinz Management Systems (KHMS) assessments; ensure audits are completed per schedule and standards.
  • Facilitate end-of-year assessments and support global system teams in cross-business audits.
  • Act as decision maker for thermal process performance, ensuring alignment with global protocols.
  • Lead actions related to thermal processes, including auditing production facilities and supporting process design for new lines.
  • Develop and deliver cleaning and sanitation training at all levels; provide validation support.
  • Oversee validation of new equipment, processes, and packaging for microbiological safety.
  • Audit and troubleshoot cleaning and sanitation performance; implement corrective actions as needed.
  • Support local site leads in standardizing and maintaining effective cleaning and sanitation programs.
  • Collaborate with site FSQ managers on routines, incident status, complaint management, and project prioritization.
  • Liaise with global teams on systems development and ensure timely rollout of updates.
  • Coach new FSQ Managers and support onboarding of acquisitions.

Training

  • Deliver training on Kraft Heinz Quality Assurance policies, Golden Rules, KHMS, and relevant systems.
  • Support sites with incident management, projects, and best practices.

Reporting

  • Lead monthly FSQ reviews of KPIs across EAST sites.
  • Ensure timely updates and reporting for operational meetings.
  • Oversee timely upload of assessment reports from each site.

What You'll Bring

  • 10+ years' experience in food safety, quality systems, or manufacturing (ideally in a multinational context)
  • Degree in Pharmacy, Food Science, Manufacturing Quality, Operations, or related field
  • Supplier and External Manufacturing audit experience
  • Thermal Process knowledge
  • Strong knowledge of HACCP, ISO 9000, IFS, BRC, and GFSI
  • Audit, project management, and team leadership skills
  • Analytical thinking, problem-solving, and the confidence to make critical decisions
  • Fluent English and excellent communication skills

Why Kraft Heinz?

  • Make a regional impact and build your reputation as a quality leader
  • Enjoy variety—offices, factories, and the opportunity to travel (30–40%)
  • Grow with a company that believes in ownership, diversity, and continuous improvement

Location(s)

6 October Factory

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
.

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Implementation Relationship Manager

EGP40000 - EGP120000 Y LSEG (London Stock Exchange Group)

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Job Description

Be the key driver for building customer relationships and inspire change as an Implementation Relationship Manager (IRM)

Role summary:

This role leads the technical relationship and implementation with customers that includes new installations and changes. It will apply Technical Order Management along with project management skills to communicate and co-ordinate agreed activities to ensure that they are delivered on time and to a high quality.

It will also entail regular reviews with the customer on the technical health status of LSEG products in scope and provide the customer with the details on upcoming upgrade and implementation programmes that will need to be planned for. The role will engage closely with account managers, Customer Success Managers, Product and Proposition teams as part of a wider customer engagement. It is encouraged that the IRM has the confidence to meet with customers either virtually or in person.

What you'll be doing:

  • Lead the technical relationship for implementations and product changes.
  • Build and maintain positive relationships with key technical contacts in named accounts.
  • Drive the end-to-end implementation change for products, both LSEG and client initiated.
  • Understand the impact that proposed product and system changes will have on customer systems and foster a feedback process to the internal teams.
  • Identify all customer readiness activities for assigned projects and act as the customer-facing contact
  • Liaise with key customer departments for each account during an implementation or upgrade to keep them informed of progress and any areas that require attention.
  • Coordinate the implementation for a given customer
  • Coordinate all internal partners and resources to achieve the objective of the implementation.
  • Participate in collaborator meetings. There may be a requirement to chair these on occasions
  • Ensure internal process is followed and keep systems record and key data up to date.
  • Understand the customer's business and overall technical strategy including relevant data consumption strategy to be able to deliver the best options.
  • Hold meetings both internal and external when required, either proactively or event triggered. These could be to C-Level.
  • Drive customer readiness and be the Technical Lead for the customer.

What you'll bring:

  • Proficiency in French, English, Arabic is required
  • Excellent customer facing skills, understanding of the customer's requirements and communicate at their level
  • A Growth Mindset and open to new process and different ways of working
  • Is pro-active and can demonstrate initiative and able to seek out information from the customer and colleagues.
  • Willingly puts in the effort to ensure activities are completed to schedule and with the desired quality.
  • Is collaborative and has an ability to handle client objections to achieve key objectives
  • Has the ability to use all available resources and tools to investigate and address customer implementation issues.
  • Can maintain a professional approach during periods of high activity without close supervision
  • Can form close relationships with the Account Manager and CSM for mapped accounts to adopt a more cohesive service
  • Highly organized, with attention to detail
  • Ability to pick up and understand processes quickly
  • Ability to prioritize and implement tasks during peak periods and in a pressurized environment
  • Proficient in market data and the FinTech industry
  • Has in-depth knowledge of LSEG product suite and networking technology
  • Experienced negotiator and influencer

What you'll get in return:

  • A structured training and buddy support programme
  • A generous remuneration and bonus package in line with industry standards
  • Inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
  • Access to a well-established appreciation culture through a global Reward and Recognition platform
  • Opportunity for occasional travel to visit clients face-to-face

We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is Office First.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this

privacy notice

carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained,

your rights and how to contact us as a data subject

.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

This advertiser has chosen not to accept applicants from your region.

Implementation Relationship Manager

EGP120000 - EGP180000 Y LSEG

Posted today

Job Viewed

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Job Description

Be the key driver for building customer relationships and inspire change as an Implementation Relationship Manager (IRM)

Role summary:

This role leads the technical relationship and implementation with customers that includes new installations and changes. It will apply Technical Order Management along with project management skills to communicate and co-ordinate agreed activities to ensure that they are delivered on time and to a high quality.

It will also entail regular reviews with the customer on the technical health status of LSEG products in scope and provide the customer with the details on upcoming upgrade and implementation programmes that will need to be planned for. The role will engage closely with account managers, Customer Success Managers, Product and Proposition teams as part of a wider customer engagement. It is encouraged that the IRM has the confidence to meet with customers either virtually or in person.

What you'll be doing:

  • Lead the technical relationship for implementations and product changes.
  • Build and maintain positive relationships with key technical contacts in named accounts.
  • Drive the end-to-end implementation change for products, both LSEG and client initiated.
  • Understand the impact that proposed product and system changes will have on customer systems and foster a feedback process to the internal teams.
  • Identify all customer readiness activities for assigned projects and act as the customer-facing contact
  • Liaise with key customer departments for each account during an implementation or upgrade to keep them informed of progress and any areas that require attention.
  • Coordinate the implementation for a given customer
  • Coordinate all internal partners and resources to achieve the objective of the implementation.
  • Participate in collaborator meetings. There may be a requirement to chair these on occasions
  • Ensure internal process is followed and keep systems record and key data up to date.
  • Understand the customer's business and overall technical strategy including relevant data consumption strategy to be able to deliver the best options.
  • Hold meetings both internal and external when required, either proactively or event triggered. These could be to C-Level.
  • Drive customer readiness and be the Technical Lead for the customer.

What you'll bring:

  • Proficiency in French, English, Arabic is required
  • Excellent customer facing skills, understanding of the customer's requirements and communicate at their level
  • A Growth Mindset and open to new process and different ways of working
  • Is pro-active and can demonstrate initiative and able to seek out information from the customer and colleagues.
  • Willingly puts in the effort to ensure activities are completed to schedule and with the desired quality.
  • Is collaborative and has an ability to handle client objections to achieve key objectives
  • Has the ability to use all available resources and tools to investigate and address customer implementation issues.
  • Can maintain a professional approach during periods of high activity without close supervision
  • Can form close relationships with the Account Manager and CSM for mapped accounts to adopt a more cohesive service
  • Highly organized, with attention to detail
  • Ability to pick up and understand processes quickly
  • Ability to prioritize and implement tasks during peak periods and in a pressurized environment
  • Proficient in market data and the FinTech industry
  • Has in-depth knowledge of LSEG product suite and networking technology
  • Experienced negotiator and influencer

What you'll get in return:

  • A structured training and buddy support programme
  • A generous remuneration and bonus package in line with industry standards
  • Inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
  • Access to a well-established appreciation culture through a global Reward and Recognition platform
  • Opportunity for occasional travel to visit clients face-to-face

We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is Office First.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

This advertiser has chosen not to accept applicants from your region.

Technical Implementation Engineer

EGP80000 - EGP120000 Y Mindware

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Job Description

Date: Aug 19, 2025

Location:

Cairo, EG

Company: Mindware FZ-LLC (EGY)

Req ID: 1626

Job Title
Technical Consultant

Job Scope
The Technical Consultant is accountable for providing advice and consultancy on services related but not limited to data center and network infrastructure, business continuity, disaster recovery, information and Cyber Security. S/He designs, configures, tests and implements projects.

Main Duties And Responsibilities

  • Understand customers' requirements and propose necessary actions and solutions
  • Participate in the design, configuration and implementation of solutions provided to clients
  • Take part in the development process of technical specifications related to offered solutions
  • Implement software solutions recommending enhancements to systems and services while solving clients' complaints and inquiries
  • Conduct User Acceptance Test with the client on the implemented solution
  • Create documentation including implementation, design, best practices and necessary documents
  • Provide post implementation support for the implemented solution during the stabilization period
  • Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
  • Participate in upgrades and programming exercises and implementations
  • Deliver technical trainings and promote a professional image of the company at all times

Position Requirements
Education
Bachelor's degree in Management Information System or any other related field

Experience
At least 2 to 4 years in a similar role.

This advertiser has chosen not to accept applicants from your region.

ZainHR System Implementation Specialist

EGP120000 - EGP240000 Y Kawader Store

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Job Description

إعلان وظيفي: خبير تطبيق نظام  ZainHR

تعلن مؤسسة كوادر عن حاجتها للتعاقد مع خبير متخصص في تطبيق نظام ZainHR، وذلك للإشراف على مشروع التطبيق والتشغيل التجريبي. يشترط أن يكون للخبير خبرة مثبتة في تطبيق النظام داخل جهتين على الأقل، وبخبرة عملية لا تقل عن خمس سنوات في مجال إدارة المشاريع وتشغيل الأنظمة.

المهام والمسؤوليات :-

يتولى الخبير قيادة المشروع والإشراف على المراحل التالية من تفعيل النظام:-

1-. إدخال الهيكل التنظيمي واعتماد المستويات الوظيفية والأقسام.

2- إدخال بيانات الموظفين وربطها بالهيكل التنظيمي.

3- تفعيل تقارير الحضور والانصراف وربطها بأجهزة البصمة أو الوسائل المعتمدة.

4- تفعيل إدارة الإجازات (التقديم – الموافقات – الأرصدة).

5- إدخال وإدارة العُهد المسلّمة للموظفين وربطها بالحسابات.

6- تفعيل الاستئذانات والإشعارات المرتبطة بها.

7-. تفعيل مباشرات العمل وربطها بالتوظيف.

8- تفعيل نظام السلف (طلبات السلف، الموافقات، وربطها بمسيرات الرواتب).

9- تفعيل إجراءات إخلاء الطرف وربطها بالموارد البشرية والمالية.

10- إعداد مسيرات الرواتب وربطها بالحضور والبدلات والخصومات.

11-تفعيل التقارير الدورية والتحليلية (إدارية ومالية وتشغيلية).

12- إتاحة خدمات الموظف (Employee Self-Service): طلب إجازة، تعريف بالراتب، كشف الراتب… إلخ.

13- إتاحة خدمات المدراء (Manager Self-Service): الموافقة على الطلبات، متابعة الحضور، الاطلاع على تقارير فرق العمل.

المتطلبات :-

  • خبرة مثبتة في تطبيق نظام ZainHR (ZHR) في جهتين على الأقل.

  • خبرة عملية لا تقل عن خمس سنوات في تطبيق أو إدارة مشاريع التشغيل التجريبي للأنظمة.

  • قدرة عالية على إدارة المشروع ومتابعة مراحل التطبيق.

-مهارة مثبتة في التدريب ونقل المعرفة إلى فرق العمل.

  • إلمام شامل بأنظمة الموارد البشرية (الحضور، الإجازات، الرواتب، الخدمات الذاتية).

طبيعة العمل :-

عقد مؤقت مرتبط بمدة المشروع ومرحلة التشغيل التجريبي.

مكان العمل: (مقر مؤسسة كوادر في الرياض).

بداية العمل: ( بشكل مباشر).

Koader is seeking to contract with a specialized ZainHR Implementation Expert to oversee the implementation project and pilot operation. The candidate must have proven experience implementing the system in at least two organizations, with no less than five years of hands-on experience in project management and system operations.

Duties and Responsibilities: -

The expert will lead the project and supervise the following implementation phases: -

  1. Entering the organizational structure and approving job levels and departments.

  2. Entering employee data and linking it to the organizational structure.

  3. Activating attendance and leave reports and linking them to biometric devices or approved tools.

  4. Activating leave management (submission–approvals–balances).

  5. Entering and managing employee assets (custodies) and linking them to accounts.

  6. Activating permissions (excuse requests) and related notifications.

  7. Activating onboarding data and linking it to recruitment.

  8. Activating the advances/loans system (requests, approvals, and linking with payroll).

  9. Activating clearance procedures and ensuring integration with HR and Finance.

  10. Preparing payrolls and linking them with attendance, allowances, and deductions.

  11. Activating periodic and analytical reports (administrative, financial, operational).

  12. Enabling Employee Self-Service (ESS): leave requests, salary certificate, payslip, etc.

  13. Enabling Manager Self-Service (MSS): approvals, attendance tracking, team reports.

Requirements: -

  • Proven experience in implementing ZainHR (ZHR) in at least two organizations.

  • Minimum of five years' experience in implementing or managing pilot system projects.

  • Strong ability to manage projects and monitor implementation phases.

  • Demonstrated skills in training and knowledge transfer to team members.

  • Comprehensive knowledge of HR systems (attendance, leave, payroll, self-services).

Nature of Work: -

  • Temporary contract tied to the duration of the project and pilot operation.

  • Work location: Koader headquarters – Riyadh.

  • Start date: Immediate.

This advertiser has chosen not to accept applicants from your region.
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ERP System Implementation Specialist

EGP40000 - EGP80000 Y Linrco

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Job Description

Job Title:
Operations and Implemented Systems Monitoring Officer

Job Purpose:

To ensure the efficient operation and continuous monitoring of implemented systems and

software, coordinate with technical teams and service providers, and maintain the stability and

performance of systems through proactive issue resolution and regular updates.

Key Responsibilities:


• Operate and monitor all approved systems and software on a daily basis.


• Ensure the stability and availability of applications and quick resolution of any technical issues.


• Coordinate with development teams and solution providers regarding updates and new releases.


• Monitor system performance and promptly report any anomalies or downtime.


• Document technical issues, log incidents, and follow up on their resolution based on priority.


• Perform functional testing after updates or changes to verify proper implementation.


• Prepare periodic reports on system status, incidents, and recurring issues.


• Provide user support and training to ensure proper use of systems.


• Adhere to IT security policies and procedures during system operation and monitoring.

Qualifications and Experience:


• Bachelor's degree in Information Technology, Information Systems, or a related Field.


• Minimum of 2–3 years of experience in system operations and software monitoring.


• Good knowledge of operating systems, databases, and ERP or enterprise-level systems.


• Strong analytical and technical problem-solving skills.


• Excellent organizational and communication skills.

Required Skills:


• Time management and multitasking.


• Strong technical and analytical abilities.


• Ability to produce technical documentation and reports.


• Teamwork and coordination across departments.

Benefits:

  • Competitive Salary
  • Social Insurance
  • Medical Insurance
  • Morning Fixed Shifts

How to Apply:

If you're passionate about providing great experience and want to be part of our team, we'd love to hear from you Please submit your application.

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Project Manager – Client Services Implementation

EGP120000 - EGP240000 Y ManpowerGroup Middle East

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Job Description

We're Hiring: Project Manager – Client Services Implementation

Location:
Cairo, Egypt

Level:
Manager / Consultant

Company
is looking for a skilled and driven
Project Manager
to join our Client Services team in Cairo. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with global stakeholders, and is passionate about delivering exceptional client experiences in the payments industry.

About the Role

As a Project Manager, you will lead the implementation of Company's products and services for Banks, Fintechs, and Payment Service Providers. You'll manage complex projects, coordinate with cross-functional teams, and ensure seamless delivery that exceeds client expectations.

Key Responsibilities

  • Lead and manage implementation projects for Company clients
  • Analyze card program setup requirements and develop tailored solutions
  • Prepare and maintain detailed project plans, status reports, and issue logs
  • Collaborate with internal teams and external stakeholders across regions
  • Ensure timely and error-free delivery of Company products and services
  • Support post-production validation, including occasional evening/weekend work
  • Identify opportunities for process improvement and efficiency gains
  • Represent client system and operational requirements to internal teams

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field
  • Minimum 8 years of experience in IT systems, project management, or financial services
  • Strong understanding of payment processing systems and card schemes
  • Fluent in English (written and spoken)
  • Proven ability to manage client relationships and deliver results
  • Excellent communication, analytical, and organizational skills
  • Self-starter with a collaborative mindset and a passion for innovation

Preferred Skills

  • Experience with Company's payment systems (authorization, clearing, settlement)
  • Ability to translate complex technical concepts into business language
  • Strong time management and multitasking abilities
  • Willingness to learn new technologies and adapt to changing priorities
  • Demonstrated success in client relationship management

Why Join Us?

At Company, you'll be part of a global team shaping the future of payments. You'll work on impactful projects, collaborate with industry leaders, and grow your career in a supportive and innovative environment.

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GTB Implementation Officer/Senior Officer/Assistant Manager

EGP90000 - EGP120000 Y Abu Dhabi Islamic Bank - Egypt

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Job Description

To support the implementation of GTB , Cash Management and digital products for corporate clients. The role involves coordinating onboarding activities, assisting internal teams, and ensuring timely and accurate client setup while delivering high-quality service.

KEY ACCOUNTABILITIES:

  1. Assist in the implementation of GTB digital products & channels, including online platforms and cash management solutions.
  2. Act as a first-line support for corporate clients during onboarding and setup.
  3. Coordinate with internal departments to ensure smooth and timely implementation.
  4. Prepare and validate client documentation and setup forms.
  5. Support client training sessions and provide instructional materials.
  6. Monitor onboarding progress and escalate issues to the Implementation Manager.
  7. Maintain accurate records and follow up on client requirements.
  8. Participate in testing environments and feedback collection during system upgrades.
  9. Collaborate with IT and product teams in the creation, testing, and rollout of new GTB products and enhancements.
  10. Prepare and submit daily and monthly reports related to implementation activities, client onboarding status, and product performance.
  11. Ensure compliance with internal policies and service level standards.
  12. Handle client inquiries via email, phone, and other channels.
  13. Perform assigned tasks and contribute to team objectives.

QUALIFICATIONS:

Minimum Qualifications:

  • University/College Degree

Job specific Skills:

  • Solid understanding of Egypt's banking sector corporate products and services.
  • Excellent communication and negotiation skills.
  • Strong Presentation & Time Management skills
  • Good problem-solving Team work skills
  • Attention to detail and documentation accuracy.
  • Proficiency in English and computer applications

Generic Skills

  • Excellent command of English language.
  • Strong computer skills

Minimum Experience

  • Officer: 1–2 years in banking operations or client onboarding
  • Senior Officer: 3–5 years in GTB or corporate banking support.
  • Asst. Manager: +5 Years in Banks Products Digital implementation & Support.
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