35 Human Capital jobs in Egypt

Location:
(New Cairo, Egypt)

Job Type:
(Full-time)

Hiring Company:
( Real Estate & Development Company)

(1) Company Description

Taycoon Uk is a premier consultancy firm offering comprehensive and innovative solutions for businesses worldwide with Domestic team in Egypt-New Cairo. Our team of skilled professionals, with diverse backgrounds, delivers customized strategies to meet the unique needs of each client. We cater to various industries, including Retail, Finance, Technology, Supply Chain, and Education, with flexible and resilient solutions. We prioritize time, trust, growth, and addressing unique business challenges to help our clients thrive in a dynamic environment.

Our Client
is a
Real estate & Construction Company
which has a several Projects in New Cairo & Delta , with potential Business Growth domestically & Regionally through strategic partnership with regional & global key players,

(2) Role Description

This is a full-time, on-site role for an Organizational Development (OD) Section Head located in New Cairo for one of our clients "Real-estate & Construction Company" Located in New Cairo.

(3) Job Summary:

We are seeking an experienced and dynamic Human Resources - OD Section Head to lead and oversee our HR and Organizational Development functions. The successful candidate will be responsible for establishing HR policies, managing end-to-end recruitment, developing compensation cycles, handling social insurance settlements, implementing performance appraisal systems, and cultivating a strong organizational culture to foster a positive and productive work environment.

(4) Key Responsibilities:

• Develop, implement, and update HR policies and procedures aligned with company goals and legal compliance.
• Manage the entire recruitment cycle, including drafting job descriptions, conducting interviews, and selecting suitable candidates.
• oversee the salary and pay slip cycle, ensuring timely and accurate payroll processing.
• Handle social insurance monthly settlements and ensure compliance with relevant regulations.
• Develop and manage with functional heads a periodic employee appraisal and performance management system.
• Foster and promote a healthy organizational culture that aligns with the company's vision and values.
• Enhance the overall work environment to improve employee engagement, satisfaction, and retention.
• Collaborate with management to identify HR needs and provide strategic HR support.
• Monitor and analyze HR metrics to inform decision-making and continuous improvement.

(5) Qualifications & Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
• Proven experience (minimum 8-10 years) in HR management, with a focus on organizational development in the real estate or construction industry preferred.
• Strong knowledge of HR policies, labor laws, social insurance regulations, and payroll management.
• Excellent communication, leadership, and interpersonal skills.
• Ability to develop and implement HR strategies that support organizational growth.

(6) Skills:

• HR Policy Development
• Recruitment & Talent Acquisition
• Compensation & Benefits Management
• Employee Engagement & Culture Building
• Performance Management Systems
• Social Insurance & Regulatory Compliance
• Strategic Planning & Leadership

(7) Application Process:

Interested candidates are invited to submit their CV and cover letter to ( - ),Only matched applicant(s) will be connected for next step in application Process.

Deadline 25th Sept.2025

waiting to welcome the selected colleague on board soon

We look forward to hearing from you

TAYCOON Egypt TEAM

Exciting Internship Opportunity in Human Capital Management

Hire & Wire is thrilled to announce an exclusive internship program for *
*Fresh Graduates of 2025**
who are passionate about shaping the future of Human Capital Management.

Location:
Zamalek, Cairo (On-site)

Duration
: 1 Month

Who We're Looking For:

• Recent graduates of 2025 (
  Business Administration in
  Human Resources)
  is a
  must

• Residents of Cairo

• Eager to gain hands-on experience in Human Capital Management

• Motivated, proactive, and ready to learn

What You'll Gain:

• Valuable on-site professional experience

• Insight into the latest trends and practices in HR

• An opportunity to kickstart your career with a dynamic team

How to Apply:

Send your CV to () and take the first step towards an exciting career

Don't miss out—Join us and help shape the future of Human Capital Management

Monitor real-time call center performance, including adherence, shrinkage, and service levels.

• Execute intraday management of staffing, adjusting schedules and allocations to meet operational requirements.

• Develop, publish, and optimize agent schedules to ensure proper coverage.

• Support long-term and short-term forecasting of call volumes, staffing requirements, and shrinkage trends.

• Provide daily, weekly, and monthly reports on workforce performance and KPIs.

• Identify staffing gaps, patterns, and opportunities for process improvements.

• Partner with Operations, HR, and Training to ensure smooth workforce planning and scheduling alignment.

• Escalate risks and recommend proactive solutions to meet SLAs.

Minimum 1–2 years of Workforce Management experience in a call center/BPO environment (real-time, scheduling, or planning).

• Strong knowledge of WFM tools (e.g., IEX, Verint, Genesys, NICE, or similar).

• Proficiency in Excel and data analysis.

• Strong analytical, problem-solving, and communication skills.

• Ability to work under pressure, adapt quickly, and manage multiple priorities.

• Experience in both real-time management and staffing/scheduling is highly preferred

Job Purpose:

• Assume full leadership of Workforce Management and Planning within the Contact Center, developing and executing predictive strategies to ensure optimal utilization of human and material resources. Prepare annual budgets and monitor performance to maintain the balance between service quality, operational efficiency, and cost reduction, in alignment with the center's strategic objectives.

Job Responsibilities:

• Lead the development of predictive workforce planning, analyzing workload variations and call volume forecasts.
• Design flexible scheduling strategies to ensure 24/7 operational readiness.
• Develop analytical models for call forecasting and resource optimization.
• Define, manage, and review key performance indicators (KPIs) to ensure achievement of required service levels.
• Prepare and approve operational budgets, monitor financial variances, and address challenges such as temporary staffing shortages or unexpected workload increases.
• Lead initiatives to enhance operational efficiency and cost control while maintaining service quality and recommend cost-saving measures without compromising customer experience.
• Develop contingency and crisis management plans to ensure effective contact center operations under diverse scenarios.
• Deliver periodic analytical reports to senior management to support strategic decision-making.

Job Qualifications:

• Bachelor's degree in a relevant field.
• 7–10 years of proven experience in Workforce Management (WFM) and Budgeting within Customer Care, including a minimum of 2 years in a managerial role.
• Certification in COPC and/or Six Sigma is an advantage.
• Solid expertise in budget planning, forecasting, and cost management.
• Proficiency in analytics and reporting tools.
• Demonstrated leadership abilities with a strong track record of team collaboration and people management.
• Exceptional organizational skills with keen attention to detail.

Job Objective:

To strategically design, implement, and manage comprehensive talent management and training initiatives that attract, develop, and retain high-performing employees, ensuring the alignment of individual capabilities with Grifols Egypt's strategic goals and fostering a culture of continuous learning and growth.

Environment

Internal
: All department heads and leaders across various functions (Quality, Operations, Commercial, Finance, etc), individual employees at all levels, and senior management. Will collaborate closely with other HR functions, such as Talent Acquisition and HR Business Partners.

External
: Interacts with external training providers, consultants, academic institutions, industry associations, and HR technology vendors.

Key responsibility

• Talent Management Strategy
  : Develop, implement, and continuously refine GEPD's talent management strategy, including succession planning, talent reviews, and high-potential programs.
• Learning & Development (L&D):
  Identify organizational and individual training needs through strong training needs assessments (surveys, interviews, performance data analysis). Design, develop, and deliver/facilitate engaging and effective training programs (e.g., leadership development, technical skills, soft skills, onboarding, compliance).
• Succession Planning & Talent Review
  : Lead annual talent review sessions/ committee to identify critical roles, assess talent readiness, pinpoint high-potential employees, and develop proper succession plans for key positions across the organization.
• Onboarding & Induction
  : Enhance and manage the new hire orientation and induction programs to ensure seamless integration of new employees, focusing on company culture, values, policies, and initial role-specific training.
• Talent Pool & Data Analytics
  : Maintain comprehensive talent profiles within the HRIS/performance management system, leveraging data analytics to identify talent trends, inform strategic decisions, and measure the effectiveness of talent programs.
• Career Development & Engagement
  : Implement career development frameworks and tools to support employee growth, retention, and engagement, including mentorship programs, coaching, and internal mobility initiatives.
• Vendor Management
  : Select, negotiate with, and manage external training providers and consultants to ensure high-quality and cost-effective solutions that meet organizational needs.
• Budget Management
  : Manage the budget allocated for talent management and training initiatives, ensuring efficient resource utilization.
• Policy & Compliance
  : Ensure all talent management and training activities comply with company policies, local labor laws, and industry regulations (GEPD quality standards).
• Continuous Improvement
  : Stay ahead of best practices and emerging trends in talent management and learning technologies to drive continuous improvement and innovation within HR programs.

Academic experience required

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Master's degree (MBA, MA in HR) or relevant professional certifications (e.g., CIPD, ATD, SHRM) are highly preferred.

Professional Experience Required

• 7-10 years of progressive experience in Human Resources, with at least 3-5 years specifically in a dedicated Talent Management, Learning & Development, or Organizational Development role, preferably within a pharmaceutical/healthcare manufacturing environment.
• Proven track record of successfully designing and implementing comprehensive talent management programs (performance management, succession planning, leadership development).
• Demonstrated experience in conducting training needs assessments, developing curriculum, and delivering engaging training sessions.
• Experience with HRIS and performance management systems (such as SAP SuccessFactors) and leveraging data for insights.

Computing Skills

• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong experience with HRIS/HRM software and Learning Management Systems (LMS).
• Proficiency in data analysis tools and presentation software.

Personal Skills

• Excellent communication (written and verbal) and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Exceptional interpersonal and relationship-building skills.
• Proactive, self-motivated, and results-oriented with a strong sense of ownership.
• Ability to manage multiple projects simultaneously and work effectively in a fast-paced, dynamic environment.
• High level of integrity, discretion, and confidentiality.

Languages

• Fluent in both written and spoken English.
• Fluent in written and spoken Arabic.

Company Description

Pinnacle Construction Projects (PCP) is a contracting firm committed to delivering high-quality projects with speed and accuracy. We employ experienced and motivated professionals who strive to meet our customers' expectations and adhere to international and local standards. Our wide range of services, from finishing to complete project builds, ensures reliable work and timely delivery. PCP is dedicated to saving our customers' time and money by completing projects well before their deadlines.

Role Description

This is a full-time hybrid role for a Talent Management & OD Specialist located in Heliopolis. The Talent Management & OD Specialist will be responsible for enhancing employee engagement, overseeing training and development programs, managing performance, planning for succession, and managing overall talent. The role involves developing strategies, coordinating programs, and implementing best practices to foster a dynamic and effective work environment.

Qualifications

• Experience in Employee Engagement and Talent Management
• Skills in Training & Development and Performance Management
• Knowledge of Succession Planning strategies
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a hybrid work environment
• Experience in the construction or contracting industry is a plus
• Bachelor's degree in Human Resources, Organizational Development, or related field

b_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and appliances in Egypt. By joining b_labs, you will benefit from a collaborative startup environment, while also enjoying the stability of working within a company that has achieved strong growth year after year. You will be part of a visionary, customer-focused team with an ambitious mission—to become a trailblazer for digital retail within the Middle East.

As a Talent Management Partner, you will lead the design and execution of performance, learning, and talent development strategies that drive employee growth and organizational effectiveness. You'll work closely with leaders to ensure performance processes are embedded, talent is developed through structured plans like IDPs, and future capability needs are proactively addressed through strategic succession planning.

Key Responsibilities:

• Lead the end-to-end performance management cycle, including goal setting, check-ins, feedback, calibration, and performance reviews.
• Provide coaching and tools to leaders to build a performance-driven culture based on transparency, accountability, and growth.
• Analyze performance data to identify trends, high/low performers, and inform workforce decisions.
• Continuously review and evolve the performance framework to ensure it remains relevant and enables high performance.
• Integrate performance feedback into development conversations and learning plans.
• Support embedding competency frameworks into performance management processes.
• Design and deliver learning programs aligned to business and capability needs, including leadership development, technical skills, and onboarding.
• Embed Individual Development Plans (IDPs) into learning initiatives, ensuring they are actionable, measurable, and regularly reviewed.
• Promote diverse learning approaches (digital, in-person, coaching, peer learning) and manage the Learning Management System (LMS).
• Evaluate learning impact through feedback, engagement, and business outcomes.
• Facilitate workshops and learning sessions that support professional growth across all levels.
• Support and coordinate talent reviews and succession planning cycles across business units.
• Use talent data and insights to identify critical roles, talent gaps, and readiness pipelines.
• Partner with leaders to create and implement IDPs for high-potential employees and successors.
• Track IDP progress as part of succession planning efforts to ensure readiness and career mobility.
• Support internal mobility and development pathways to retain key talent.
• Act as a trusted advisor to leaders on performance, learning, and talent strategies.
• Collaborate with People Partners to align performance and development strategies with broader HR initiatives.
• Provide data-driven insights and recommendations to influence leadership decisions.

Build capability within the business by empowering managers to lead development conversations confidently.

Requirements

• 5+ years of experience in a similar People & Capability, L&D, or Talent Management role.
• Demonstrated experience leading performance management processes and building development programs.
• Strong understanding of Individual Development Plans (IDPs) and their integration into career and succession planning.
• Excellent facilitation, coaching, and stakeholder management skills.
• Very good analytical and storytelling ability using talent data and performance insights.
• Strategic mindset with practical execution skills.
• Passion for enabling people and leaders to thrive.
• Strong interpersonal and influencing skills.
• A continuous improvement approach and a love for learning.
• Ability to navigate ambiguity and deliver outcomes in a dynamic environment.

Benefits

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.

Responsibilities:

• Safeguard the future potential needs of the organization in alignment with business managers by managing the career development process.
• Design succession planning through partnering with business managers to identify key people in the company and develop their management and business required skills.
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, assessment center and consultation with business managers and HRBP
• Design and deliver training programs for skill development in conjunction with the business managers and relevant external suppliers, monitor agreed SLA's and quality of outputs.
• Develop employees' morale & productivity and limit turnover by designing career opportunities plans to enhance employees skills and boost their satisfaction with their jobs & working conditions.
• Design and implement a competency model to create a foundation ensuring the consistency of recruitment standards and talent development processes which leads to greater organizational effectiveness.
• Design and conduct development and assessment center programs, in addition to conducting individualized feedback sessions with Assessment Center participants to set personal development plans.
• Contribute towards the business as a whole in identifying process improvements, improvements in policies and procedures and any other service innovation changes that would improve the employee experience.

Our requirements:

• Minimum 8 year of HR experience ,3 years of which in a similar HR role; preferable in a relevant industry.
• Bachelor's degree in business ,human resources, or a related field, additional HR education and certification will be a plus
• Knowledge and understanding of best practice employee engagement theory.
• Familiarity with medium to large sized organizations and matrixed structures.
• Strong knowledge of effective learning and development methods.
• Knowledge and understanding of people management theories/ principles and ability to coach others around best practices.
• Proficient in MS Office; knowledge of HRMS is a plus
• Customer and results oriented individual holding "a can-do attitude"
• High sense of ownership, flexibility, proactivity and adaptive to change.
• Outstanding organizational and planning abilities
• Excellent communication and influencing skills with the ability to build rapport at all levels
• Strong attention to detail and problem-solving skills.

We offer:

• Very competitive compensation package; negotiable based on demonstrated experience.
• Engagement with a major
  international group
  .
• Hands-on experience with industry-defining innovative trends.
• Guaranteed growth for interested individuals.
• International and multicultural experience.
• Unlimited professional development.
• Modern office with all facilities and relaxation areas, located in one of the best and advanced business areas in
  Cairo
  .

Key Accountabilities
JOB DESCRIPTION

• Work with Talent management head to update the annual people review process with the head of departments and follow up IDP's.
• Implement & develop talent development programs to attract, develop, and retain high-potential employees.
• Monitor the effectiveness of talent development programs to ensure alignment with organizational goals.
• Develop and design innovative activities, and implement development approaches that meet DP World operational needs
• Administer the implementation and continuous improvement of the performance management framework and culture.
• provide advice to staff on the performance management process to boost an effective leadership development framework at all organisational levels.
• Stay updated on industry trends and best practices in talent development to continuously improve programs and processes.
• Perform any other duties as may be required.

Qualifications, Experience And Skills

• University Educational Degree preferable in a related field such as Human Resources or Management.
• At least 2-3 years of relevant and progressive experience in Talent Development, including performance management, training and development, and leadership development.
• Experience in managing the development and implementation of related talent development plans, systems and policies.
• Ability to manage multiple projects and tasks and the ability to adapt to changing requirements.
• Strong presentation and facilitation skills.