10 Hr Training jobs in Egypt
Learning & Development Manager
Marriott
Posted 12 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25109092
**Job Category** Human Resources
**Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25109092
**Job Category** Human Resources
**Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Senior Trainer - Learning & Development
Majid al Futtaim Properties
Posted today
Job Viewed
Job Description
**BUSINESS INTRODUCTION**
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, every day.
**ROLE SUMMARY**
**ROLE PROFILE**
- Plan, Organize and Direct New Employee Onboarding and Training, And Conduct New Hire Orientation Sessions When Needed.
- Produce An Annual, Quarterly, And Monthly Training Plan for All Department to Ensure That Identified Learning and Development Needs Are Met in A Structured and Systematic Manner.
- Complete An Annual Evaluation of Training Delivered to Evaluate the Execution of The Learning and Development Plan and Ensure the Plan Was Effective and Met the Needs of The Business
- Manage And Deliver Training Sessions on Technical, Functional and Behavioural Subjects and Develop Skills in Using Multimedia Visual Aids, Role-Playing and Activities.
- Maintain Training Records and Files and Monitor Hotspot Training on A Timely Basis and Follows Up with Departments to Ensure Targets Are Met
- Work In Collaboration with Different Departments’ Management Team And L&D Team.
- Develop Or Oversee the Production of Classroom Handouts, Instructional Materials, Aids, And Manuals and Designs as Well As Assesses Training Programs Including Induction Training, Soft Skills, and Culture Trainings.
- Support The Implementation and Monitors Leadership Development Program That Meets the Needs of The Organization’s Operational and Non-Operational Managers, Identifying Core Management and Leadership Requirements, Learning and Development Modules, Monitoring success through Evaluation.
**REQUIREMENTS**
- Bachelor’s Degree in Related Area And/or Equivalent Experience with at Least 3-5 Years of Experience in Learning and Development.
- Demonstrated Experience and Knowledge of Relevant Strategic Hr Methodologies, Including Organizational Design Techniques and Extensive Experience in Leading Learning & Development Activities Across All Levels of An Organization, Including eLearning.
- Demonstrated Experience Developing Strong, Effective Working Relationships and Networks with Key Stakeholders and Relevant External Organizations.
- Strong Interpersonal and Influencing Skills
- Highly Proficient Use of Microsoft Applications and Instructional Design Tools.
- Exceptional Verbal and Written Communication Skills to Enable Ideas and Opinions to Be Expressed with Fluency in English and Arabic Communication.
**WHAT WE OFFER**
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work from any country in the world for 30 days a year.
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, every day.
**ROLE SUMMARY**
**ROLE PROFILE**
- Plan, Organize and Direct New Employee Onboarding and Training, And Conduct New Hire Orientation Sessions When Needed.
- Produce An Annual, Quarterly, And Monthly Training Plan for All Department to Ensure That Identified Learning and Development Needs Are Met in A Structured and Systematic Manner.
- Complete An Annual Evaluation of Training Delivered to Evaluate the Execution of The Learning and Development Plan and Ensure the Plan Was Effective and Met the Needs of The Business
- Manage And Deliver Training Sessions on Technical, Functional and Behavioural Subjects and Develop Skills in Using Multimedia Visual Aids, Role-Playing and Activities.
- Maintain Training Records and Files and Monitor Hotspot Training on A Timely Basis and Follows Up with Departments to Ensure Targets Are Met
- Work In Collaboration with Different Departments’ Management Team And L&D Team.
- Develop Or Oversee the Production of Classroom Handouts, Instructional Materials, Aids, And Manuals and Designs as Well As Assesses Training Programs Including Induction Training, Soft Skills, and Culture Trainings.
- Support The Implementation and Monitors Leadership Development Program That Meets the Needs of The Organization’s Operational and Non-Operational Managers, Identifying Core Management and Leadership Requirements, Learning and Development Modules, Monitoring success through Evaluation.
**REQUIREMENTS**
- Bachelor’s Degree in Related Area And/or Equivalent Experience with at Least 3-5 Years of Experience in Learning and Development.
- Demonstrated Experience and Knowledge of Relevant Strategic Hr Methodologies, Including Organizational Design Techniques and Extensive Experience in Leading Learning & Development Activities Across All Levels of An Organization, Including eLearning.
- Demonstrated Experience Developing Strong, Effective Working Relationships and Networks with Key Stakeholders and Relevant External Organizations.
- Strong Interpersonal and Influencing Skills
- Highly Proficient Use of Microsoft Applications and Instructional Design Tools.
- Exceptional Verbal and Written Communication Skills to Enable Ideas and Opinions to Be Expressed with Fluency in English and Arabic Communication.
**WHAT WE OFFER**
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work from any country in the world for 30 days a year.
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
This advertiser has chosen not to accept applicants from your region.
1
Learning & Development Coordinator - Four Seasons
Talent Pal
Posted today
Job Viewed
Job Description
At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
Four Seasons Resort Sharm El Sheikh, South Sinai. The resort sprawls across an enchanting natural preserve and is embellished by the emerald-colored Red Sea.
The transferring employee should have an Egyptian passport.
**Basic Purpose**:
Supports workplace learning executed by the Learning and Development function through delivering core programs and administrative support of L&D.
**Qualification Requirements**:
- Education:
A university degree or equivalent experience is required.
- Experience:
Experience in Human Resources
Experience in hotel operations, preferably luxury hospitality or other service environments
LMS System Experience is Preferable
- Key Skills:
Systems Skills; PowerPoint, Word, Excel, and preferably prior LMS
Strong Communicator
Comfortable partnering with stakeholders at all levels across Hotel
- Key Knowledge:
Learning technologies, such as e-learning options and distance learning
Project planning tools, communication, and processes
Communication and influencing strategies
Administrative Support
**Job Functions**:
- **Onboarding Supports Embark delivery by coordinating facilitators in collaboration with the Director of L&D.**:
- **Facilitates components of Embark to support People and Culture function.**:
- **Supports the tracking of Embark, Health, and Safety, and all core programs in Workday Learning**:
- **Assists with the preparation of core programs resources delivery and translation of resources into local language as required.**:
- **Collaborates with People and Culture and Department Heads to ensure attendance of Embark and other core programs.**:
- **Supports with meeting coordination for New Leaders Orientation**:
- **Supports an effective Designated Trainer program**:
- **Supports standards training program and ensures Standards Training Manuals are updated regularly and training checklists are turned in for new hires**:
**Operational Learning**:
- **Supports collation of operational data.**:
- **Attends shift briefings to support operational data.**:
**Ethics and Safety**:
- **Supports the Director of Learning and Development with the collaboration of People and Culture supports tracking of Ethics and Safety in Workday Learning and assists with tracking and communicating annual progress.**:
- **Supports translations of Ethics and Safety as required.**:
**Professional Learning Skills**:
- **Supports the preparation of training calendars and booking of meeting rooms or training rooms,**:
- **Supports the coordination of attendance of programs in collaboration with the Director of L&D.**:
- **Markets the learning function’s programs, initiatives, and online learning through Yammer profile, or other channels.**:
- **Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline for own individual**:
Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
Four Seasons Resort Sharm El Sheikh, South Sinai. The resort sprawls across an enchanting natural preserve and is embellished by the emerald-colored Red Sea.
The transferring employee should have an Egyptian passport.
**Basic Purpose**:
Supports workplace learning executed by the Learning and Development function through delivering core programs and administrative support of L&D.
**Qualification Requirements**:
- Education:
A university degree or equivalent experience is required.
- Experience:
Experience in Human Resources
Experience in hotel operations, preferably luxury hospitality or other service environments
LMS System Experience is Preferable
- Key Skills:
Systems Skills; PowerPoint, Word, Excel, and preferably prior LMS
Strong Communicator
Comfortable partnering with stakeholders at all levels across Hotel
- Key Knowledge:
Learning technologies, such as e-learning options and distance learning
Project planning tools, communication, and processes
Communication and influencing strategies
Administrative Support
**Job Functions**:
- **Onboarding Supports Embark delivery by coordinating facilitators in collaboration with the Director of L&D.**:
- **Facilitates components of Embark to support People and Culture function.**:
- **Supports the tracking of Embark, Health, and Safety, and all core programs in Workday Learning**:
- **Assists with the preparation of core programs resources delivery and translation of resources into local language as required.**:
- **Collaborates with People and Culture and Department Heads to ensure attendance of Embark and other core programs.**:
- **Supports with meeting coordination for New Leaders Orientation**:
- **Supports an effective Designated Trainer program**:
- **Supports standards training program and ensures Standards Training Manuals are updated regularly and training checklists are turned in for new hires**:
**Operational Learning**:
- **Supports collation of operational data.**:
- **Attends shift briefings to support operational data.**:
**Ethics and Safety**:
- **Supports the Director of Learning and Development with the collaboration of People and Culture supports tracking of Ethics and Safety in Workday Learning and assists with tracking and communicating annual progress.**:
- **Supports translations of Ethics and Safety as required.**:
**Professional Learning Skills**:
- **Supports the preparation of training calendars and booking of meeting rooms or training rooms,**:
- **Supports the coordination of attendance of programs in collaboration with the Director of L&D.**:
- **Markets the learning function’s programs, initiatives, and online learning through Yammer profile, or other channels.**:
- **Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline for own individual**:
This advertiser has chosen not to accept applicants from your region.
2
Learning and Development Lead
Concentrix
Posted 5 days ago
Job Viewed
Job Description
Job Title:
Learning and Development Lead
Job Description
The Learning and Development Lead is responsible for partnering with regional business leaders/stakeholders in the implementation of learning programs, processes, curriculum, content and tools that align with global strategies and standards; and are relevant and specific to regional needs. This position administers and executes all training initiatives within L&D scope, ensuring compliance for all employee and leadership training, acting as a resource for and taking ownership of L&D programs and materials.
**Tasks and responsibilities:**
+ Facilitates classroom-based and blended learning training through the application of a variety of instructional techniques to multiple audiences and locations
+ Delivers programs that enhance the learning experience with respect to business constraints and supports relevant knowledge transfer; demonstrating ability to evaluate and enhance experience
+ Partners with client success and business stakeholders to understand leadership demand and development needs at the front line leader (TL) and manager level, implementing pipeline programs to prepare internal talent
+ Identifies gaps in existing training materials and structures to respond to current, future and local learning needs, and proactively offers solutions and recommendations
+ Measures and evaluates effectiveness of learning programs within assigned scope, plans for data collection and analysis and uses appropriate tools to measure effectiveness for each level of the evaluation
+ Serves as an effective business partner to their stakeholders, supporting the implementation and delivery of learning & development solutions
+ Conduct/participate in meetings with key stakeholders to assess development programs and progress using metrics; provide recommendations to help drive performance improvement
+ Other role related duties as necessary
**Candidate Profile**
+ Must have proven experience in a Training /Learning and Development role;
+ Highlighted Experience of working with and influencing Senior Stakeholders, serving as an effective business partner;
+ Experience of working with multiple countries in a leadership capacity is advantageous;
+ Must be able to demonstrate the ability to work independently on own initiative and as part of a remote team
Location:
EGY Cairo Maadi Location
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Learning and Development Lead
Job Description
The Learning and Development Lead is responsible for partnering with regional business leaders/stakeholders in the implementation of learning programs, processes, curriculum, content and tools that align with global strategies and standards; and are relevant and specific to regional needs. This position administers and executes all training initiatives within L&D scope, ensuring compliance for all employee and leadership training, acting as a resource for and taking ownership of L&D programs and materials.
**Tasks and responsibilities:**
+ Facilitates classroom-based and blended learning training through the application of a variety of instructional techniques to multiple audiences and locations
+ Delivers programs that enhance the learning experience with respect to business constraints and supports relevant knowledge transfer; demonstrating ability to evaluate and enhance experience
+ Partners with client success and business stakeholders to understand leadership demand and development needs at the front line leader (TL) and manager level, implementing pipeline programs to prepare internal talent
+ Identifies gaps in existing training materials and structures to respond to current, future and local learning needs, and proactively offers solutions and recommendations
+ Measures and evaluates effectiveness of learning programs within assigned scope, plans for data collection and analysis and uses appropriate tools to measure effectiveness for each level of the evaluation
+ Serves as an effective business partner to their stakeholders, supporting the implementation and delivery of learning & development solutions
+ Conduct/participate in meetings with key stakeholders to assess development programs and progress using metrics; provide recommendations to help drive performance improvement
+ Other role related duties as necessary
**Candidate Profile**
+ Must have proven experience in a Training /Learning and Development role;
+ Highlighted Experience of working with and influencing Senior Stakeholders, serving as an effective business partner;
+ Experience of working with multiple countries in a leadership capacity is advantageous;
+ Must be able to demonstrate the ability to work independently on own initiative and as part of a remote team
Location:
EGY Cairo Maadi Location
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
3
Learning and Development Manager
Hilton
Posted today
Job Viewed
Job Description
Learning and Development Manager
A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
**What will I be doing?**
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
- Support departments in developing cutting edge functional excellence and in developing leadership capabilities
- Act as a change catalyst in the cultural and organizational transformation of the Hotel
- Provide key input of Training aspects for all activities and plans of the Hotel
- Support individual and team development, career development, and training and experience-based learning
- Induct, coach, and mentor new Team Members
- Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
- Partner with department to deliver training programs and other organizational and leadership development interventions
- Monitor and conduct learning and development reviews with each department
- Prepare annual training plans and training calendars for the hotel
**What are we looking for?**
A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Thorough knowledge of modern learning and development tools and technique
- Excellent communication and presentation skills
- Excellent people management skills
- Demonstrated ability to develop interpersonal relationships
- Positive attitude
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
- Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
**What will I be doing?**
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
- Support departments in developing cutting edge functional excellence and in developing leadership capabilities
- Act as a change catalyst in the cultural and organizational transformation of the Hotel
- Provide key input of Training aspects for all activities and plans of the Hotel
- Support individual and team development, career development, and training and experience-based learning
- Induct, coach, and mentor new Team Members
- Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
- Partner with department to deliver training programs and other organizational and leadership development interventions
- Monitor and conduct learning and development reviews with each department
- Prepare annual training plans and training calendars for the hotel
**What are we looking for?**
A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Thorough knowledge of modern learning and development tools and technique
- Excellent communication and presentation skills
- Excellent people management skills
- Demonstrated ability to develop interpersonal relationships
- Positive attitude
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
- Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
4
Business Development Partner HR Recruiting (Microsoft Focus | Remote | DACH)
Cairo, Al Qahirah
M365Connect
Posted 12 days ago
Job Viewed
Job Description
We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals to help us win new business roles across the DACH region.
️ What You'll Do
- Pitch our consulting services to companies needing Microsoft tech talent (Exchange, Azure, M365, Dynamics, etc.)
- Open new client accounts in the DACH region in our ATS (Manatal)
- Build trust with HR teams, IT managers, and decision-makers
- Target permanent hires & IT contractors
- Refine our cold outreach campaigns, improve conversion strategy, and consult on pitch frameworks
- Develop lead lists, cold E-Mail/call, and manage outreach in CRM
- Share strategic input: Help refine our lead generation strategy and client pitch deck
- Collaborate with recruiters and automation engineers to align delivery with client needs
Your Experience
- Background in B2B client acquisition ideally HR, SaaS, or consulting services
- Familiarity with LinkedIn Sales Navigator, CRM tools, E-Mail automation
- Strategic mindset you've built or improved outbound strategies before
- German & English fluency
- Bonus: Youve sold IT staffing or freelance solutions before
Why Join Now?
- A flexible partnership with room to grow into a core team member
- Remote flexibility, work from anywhere
- Choose your compensation: freelance, commission, fixed + bonus were open to the right setup
- Big voice in our go-to-market strategy
- Compensation model designed with you freelance, hybrid, fixed+bonus lets talk
- Early-stage influence & potential for strategic dividends as the company grows
If that sounds just the perfect description of you, then do not hesitate and apply!
We look forward to hear from you!
This advertiser has chosen not to accept applicants from your region.
5
Talent Acquisition and Training Specialist
Huhtamaki Group
Posted today
Job Viewed
Job Description
Inspired to grow with your experience, learn and share with new colleagues?
Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.
We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.
Job responsibilities
- Collaborate with hiring managers to understand staffing needs and develop recruitment strategies
- Manage the offer and onboarding process for new hires
- Develop and implement organizational development initiatives to improve employee performance and engagement
- Conduct training needs assessments and develop training programs to address skill gaps
- Implement performance management processes, provide coaching and feed feedback to employees
- Analyze data and metrics to evaluate the effectiveness of talent acquisition and OD program
**Qualifications**:
- Bachelor’s degree in human resources, organizational development, or a related field.
- 3-5 years of experience in talent acquisition and organizational development roles.
- Manufacturing experience is a plus.
- Strong knowledge of recruitment best practices and blue
- and white-collar sourcing techniques.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
Join us to shape the future together!
Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.
We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.
Job responsibilities
- Collaborate with hiring managers to understand staffing needs and develop recruitment strategies
- Manage the offer and onboarding process for new hires
- Develop and implement organizational development initiatives to improve employee performance and engagement
- Conduct training needs assessments and develop training programs to address skill gaps
- Implement performance management processes, provide coaching and feed feedback to employees
- Analyze data and metrics to evaluate the effectiveness of talent acquisition and OD program
**Qualifications**:
- Bachelor’s degree in human resources, organizational development, or a related field.
- 3-5 years of experience in talent acquisition and organizational development roles.
- Manufacturing experience is a plus.
- Strong knowledge of recruitment best practices and blue
- and white-collar sourcing techniques.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
Join us to shape the future together!
This advertiser has chosen not to accept applicants from your region.
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6
Quality and Training Senior Specialist
LXT
Posted today
Job Viewed
Job Description
LXT is an emerging leader in the provision and enhancement of AI training data to power intelligent technology for global organizations, including the largest technology companies in the world. We are seeking an Operational Excellence Senior Specialist.
**Roles & Responsibilities**:
- Hire all necessary freelancing Reviewers for each language andor locale within a reasonable timeframe according to the project kick-off date(s)
- Ensure all freelancing Reviewers have received the designated training for both systems and guidelines
- Act as a focal point between the freelancing Reviewers and the company in all matters related to doing their job well
- Responsible for creating all login credentials for the freelancing Reviewers along with full support for any technical issue they might face.
- Determine the need for a language andor locale test, taking all the necessary actions to achieve such a goal within an adequate time frame
- Review language andor locale tests in terms of compatibility, accuracy, quality of recordings, and the authenticity of materials
- Process all due payments to all freelancers working for the company
- Calibrate the process workflow of hiring freelancing Transcribers with the Project Managers for reviewing the results of tests taken by the freelancing Transcribers
- Creating training material for the freelancing Reviewers andor freelancing Transcribers to elevate their performance
- Orchestrate the smooth communication between freelancing Reviewers and freelancing Transcribers to reach the maximum effectiveness possible
- Collect all the commonly asked questions to create a knowledge base for the newly hired freelancing Transcribers based on the questions asked by their previously hired peers in each language andor locate
- Communicate with the Project Managers to calibrate the overall performance of the freelancing Reviewers
- Responsible for creating, updating, collecting date from the quality scoring sheets andor systems
- Participate with the Operations and System Development departments in all needed tests for any new system implementation
- Monitor any changes in all guidelines for each language andor locale and make sure all freelancing Reviewers are aware with the update, along with the freelancing Transcribers
**Key Performance Indicators**:
- Owner on training delivery and training success rate.
- Provide 100% of credentials to freelancing Reviewers at least 1 day before the kick-off date of the project
- Execute all the payment-related activities with an accuracy of 95% for each weekly payment
- Ensure freelancing Reviewers have at least 90% satisfaction of the company’s performance, represented by the OPEX Senior Specialist, to be measured monthly
- Maintain an updated knowledge base template for each language andor locale that is based on the commonly asked questions within 2 weeks from the start of each project
- Communicate all the updates to the freelancing Reviewers within a maximum of 24 hours from receiving the update
- Design Quality KPI’s for each project and service, measure it and report it on a frequent basis.
- Help to define improvement opportunities.
**Qualifications**:
- Minimum 5-to-7-year work experience in related industry or BPO’s industry.
- Excellent written & verbal communication skills.
- Fluent English and other languages are an added plus.
- 3 to 5 years’ experience with Quality and/or training implementation.
- Lean Six sigma green belt is a must
- Experience with quality standards like COPC, ISO 9001 & GDPR
- Strong analytical skills using Excel and Power Bi.
**Roles & Responsibilities**:
- Hire all necessary freelancing Reviewers for each language andor locale within a reasonable timeframe according to the project kick-off date(s)
- Ensure all freelancing Reviewers have received the designated training for both systems and guidelines
- Act as a focal point between the freelancing Reviewers and the company in all matters related to doing their job well
- Responsible for creating all login credentials for the freelancing Reviewers along with full support for any technical issue they might face.
- Determine the need for a language andor locale test, taking all the necessary actions to achieve such a goal within an adequate time frame
- Review language andor locale tests in terms of compatibility, accuracy, quality of recordings, and the authenticity of materials
- Process all due payments to all freelancers working for the company
- Calibrate the process workflow of hiring freelancing Transcribers with the Project Managers for reviewing the results of tests taken by the freelancing Transcribers
- Creating training material for the freelancing Reviewers andor freelancing Transcribers to elevate their performance
- Orchestrate the smooth communication between freelancing Reviewers and freelancing Transcribers to reach the maximum effectiveness possible
- Collect all the commonly asked questions to create a knowledge base for the newly hired freelancing Transcribers based on the questions asked by their previously hired peers in each language andor locate
- Communicate with the Project Managers to calibrate the overall performance of the freelancing Reviewers
- Responsible for creating, updating, collecting date from the quality scoring sheets andor systems
- Participate with the Operations and System Development departments in all needed tests for any new system implementation
- Monitor any changes in all guidelines for each language andor locale and make sure all freelancing Reviewers are aware with the update, along with the freelancing Transcribers
**Key Performance Indicators**:
- Owner on training delivery and training success rate.
- Provide 100% of credentials to freelancing Reviewers at least 1 day before the kick-off date of the project
- Execute all the payment-related activities with an accuracy of 95% for each weekly payment
- Ensure freelancing Reviewers have at least 90% satisfaction of the company’s performance, represented by the OPEX Senior Specialist, to be measured monthly
- Maintain an updated knowledge base template for each language andor locale that is based on the commonly asked questions within 2 weeks from the start of each project
- Communicate all the updates to the freelancing Reviewers within a maximum of 24 hours from receiving the update
- Design Quality KPI’s for each project and service, measure it and report it on a frequent basis.
- Help to define improvement opportunities.
**Qualifications**:
- Minimum 5-to-7-year work experience in related industry or BPO’s industry.
- Excellent written & verbal communication skills.
- Fluent English and other languages are an added plus.
- 3 to 5 years’ experience with Quality and/or training implementation.
- Lean Six sigma green belt is a must
- Experience with quality standards like COPC, ISO 9001 & GDPR
- Strong analytical skills using Excel and Power Bi.
This advertiser has chosen not to accept applicants from your region.
7
Quality and Training Senior Specialist
LXT
Posted today
Job Viewed
Job Description
LXT is an emerging leader in the provision and enhancement of AI training data to power intelligent technology for global organizations, including the largest technology companies in the world. We are seeking an Operational Excellence Senior Specialist.
**Roles & Responsibilities**:
- Hire all necessary freelancing Reviewers for each language andor locale within a reasonable timeframe according to the project kick-off date(s)
- Ensure all freelancing Reviewers have received the designated training for both systems and guidelines
- Act as a focal point between the freelancing Reviewers and the company in all matters related to doing their job well
- Responsible for creating all login credentials for the freelancing Reviewers along with full support for any technical issue they might face.
- Determine the need for a language andor locale test, taking all the necessary actions to achieve such a goal within an adequate time frame
- Review language andor locale tests in terms of compatibility, accuracy, quality of recordings, and the authenticity of materials
- Process all due payments to all freelancers working for the company
- Calibrate the process workflow of hiring freelancing Transcribers with the Project Managers for reviewing the results of tests taken by the freelancing Transcribers
- Creating training material for the freelancing Reviewers andor freelancing Transcribers to elevate their performance
- Orchestrate the smooth communication between freelancing Reviewers and freelancing Transcribers to reach the maximum effectiveness possible
- Collect all the commonly asked questions to create a knowledge base for the newly hired freelancing Transcribers based on the questions asked by their previously hired peers in each language andor locate
- Communicate with the Project Managers to calibrate the overall performance of the freelancing Reviewers
- Responsible for creating, updating, collecting date from the quality scoring sheets andor systems
- Participate with the Operations and System Development departments in all needed tests for any new system implementation
- Monitor any changes in all guidelines for each language andor locale and make sure all freelancing Reviewers are aware with the update, along with the freelancing Transcribers
**Key Performance Indicators**:
- Owner on training delivery and training success rate.
- Provide 100% of credentials to freelancing Reviewers at least 1 day before the kick-off date of the project
- Execute all the payment-related activities with an accuracy of 95% for each weekly payment
- Ensure freelancing Reviewers have at least 90% satisfaction of the company’s performance, represented by the OPEX Senior Specialist, to be measured monthly
- Maintain an updated knowledge base template for each language andor locale that is based on the commonly asked questions within 2 weeks from the start of each project
- Communicate all the updates to the freelancing Reviewers within a maximum of 24 hours from receiving the update
- Design Quality KPI’s for each project and service, measure it and report it on a frequent basis.
- Help to define improvement opportunities.
**Qualifications**:
- Minimum 5-to-7-year work experience in related industry or BPO’s industry.
- Excellent written & verbal communication skills.
- Fluent English and other languages are an added plus.
- 3 to 5 years’ experience with Quality and/or training implementation.
- Lean Six sigma green belt is a must
- Experience with quality standards like COPC, ISO 9001 & GDPR
- Strong analytical skills using Excel and Power Bi.
**Roles & Responsibilities**:
- Hire all necessary freelancing Reviewers for each language andor locale within a reasonable timeframe according to the project kick-off date(s)
- Ensure all freelancing Reviewers have received the designated training for both systems and guidelines
- Act as a focal point between the freelancing Reviewers and the company in all matters related to doing their job well
- Responsible for creating all login credentials for the freelancing Reviewers along with full support for any technical issue they might face.
- Determine the need for a language andor locale test, taking all the necessary actions to achieve such a goal within an adequate time frame
- Review language andor locale tests in terms of compatibility, accuracy, quality of recordings, and the authenticity of materials
- Process all due payments to all freelancers working for the company
- Calibrate the process workflow of hiring freelancing Transcribers with the Project Managers for reviewing the results of tests taken by the freelancing Transcribers
- Creating training material for the freelancing Reviewers andor freelancing Transcribers to elevate their performance
- Orchestrate the smooth communication between freelancing Reviewers and freelancing Transcribers to reach the maximum effectiveness possible
- Collect all the commonly asked questions to create a knowledge base for the newly hired freelancing Transcribers based on the questions asked by their previously hired peers in each language andor locate
- Communicate with the Project Managers to calibrate the overall performance of the freelancing Reviewers
- Responsible for creating, updating, collecting date from the quality scoring sheets andor systems
- Participate with the Operations and System Development departments in all needed tests for any new system implementation
- Monitor any changes in all guidelines for each language andor locale and make sure all freelancing Reviewers are aware with the update, along with the freelancing Transcribers
**Key Performance Indicators**:
- Owner on training delivery and training success rate.
- Provide 100% of credentials to freelancing Reviewers at least 1 day before the kick-off date of the project
- Execute all the payment-related activities with an accuracy of 95% for each weekly payment
- Ensure freelancing Reviewers have at least 90% satisfaction of the company’s performance, represented by the OPEX Senior Specialist, to be measured monthly
- Maintain an updated knowledge base template for each language andor locale that is based on the commonly asked questions within 2 weeks from the start of each project
- Communicate all the updates to the freelancing Reviewers within a maximum of 24 hours from receiving the update
- Design Quality KPI’s for each project and service, measure it and report it on a frequent basis.
- Help to define improvement opportunities.
**Qualifications**:
- Minimum 5-to-7-year work experience in related industry or BPO’s industry.
- Excellent written & verbal communication skills.
- Fluent English and other languages are an added plus.
- 3 to 5 years’ experience with Quality and/or training implementation.
- Lean Six sigma green belt is a must
- Experience with quality standards like COPC, ISO 9001 & GDPR
- Strong analytical skills using Excel and Power Bi.
This advertiser has chosen not to accept applicants from your region.
8
Training and Research Specialist, Egypt
Coptic Orphans
Posted today
Job Viewed
Job Description
**Training and Research Specialist, Egypt.**
**Purpose of the Job**
The Training Department is responsible for designing and carrying out annual training plans for field staff, local volunteers, and others serving the development goals of Coptic Orphans' programs. Essentially, the Training and Research Specialist role is focused on assisting the Training Manager in fulfilling the objectives of the Training Department in building the capacity of field staff and supporting them in delivering the training to local volunteers. The role also entitles maintaining monitoring and evaluation standards for the training to improve the design of annual training plans and continuously develop content and delivery methods in creative manners**.**
**Essential Functions and Responsibilities**
- Conduct research and organize scientific materials from various sources (e.g. Books, journal articles, existing scientific research, activities, educational videos.etc.) that serve the training objectives and topics delineated in the annual training plan, and present high-quality research in written English and/ or Arabic.
- Assist the Training Manager in designing training content and developing adaptive methodology and tools to deliver the training.
- Design training assessment surveys and utilize tools (e.g. pre-post questionnaires) to measure the impact of such training across different target groups.
- Implement training KPIs and report on results and findings, including (but not limited to) analytically insightful quarterly and annual training reports
- Prepare PowerPoint presentations and training tools for each training.
- Carry out training plans and conduct training sessions for field staff (ToT) to prepare them to train local volunteers.
- Conduct field visits to assess training outcomes and impact.
- Participate in local field meetings to assess special needs in specific areas.
- Organize, coordinate, facilitate, and plan workshops for program participants and their mothers in collaboration with field staff.
- Maintain a log of all training conducted and files of training materials.
- Update and follow up on volunteer training attendance, using a database to track training activities and attendance, and address issues in an agile matter.
- Follow up with field staff to ensure training effectiveness and to address concerns.
- Create new initiatives to achieve Training department.
- Other related duties as assigned by the Training Manager.
**Knowledge and Skills**
- BA with 8 years of professional experience, with a minimum of 5 years of training experience.
- Background in human development is preferred; courses or studies in Psychology are a plus.
- Ability to conduct scientific research and present high-quality literature reviews.
- Fluency in English and Arabic - written as well as spoken.
- Proficiency in using MS Office especially MS Word, PowerPoint, and Excel is a must.
- Demonstrated ability in developing training manuals and facilitating training to a variety of audiences.
- Experience and demonstrated ability to carry training assessment and analyze quantitative and qualitative data.
- Excellent interpersonal, communication, and people skills.
- Excellent organizational skills and ability to coordinate multiple tasks/projects efficiently and effectively.
- Ability to take initiative, prioritize, and work under tight deadlines.
**Working Conditions and Environment (i.e., necessary travel, unusual work hours, etc.)**
Must be available and willing to travel throughout Egypt (up to 30% of the time).
**Purpose of the Job**
The Training Department is responsible for designing and carrying out annual training plans for field staff, local volunteers, and others serving the development goals of Coptic Orphans' programs. Essentially, the Training and Research Specialist role is focused on assisting the Training Manager in fulfilling the objectives of the Training Department in building the capacity of field staff and supporting them in delivering the training to local volunteers. The role also entitles maintaining monitoring and evaluation standards for the training to improve the design of annual training plans and continuously develop content and delivery methods in creative manners**.**
**Essential Functions and Responsibilities**
- Conduct research and organize scientific materials from various sources (e.g. Books, journal articles, existing scientific research, activities, educational videos.etc.) that serve the training objectives and topics delineated in the annual training plan, and present high-quality research in written English and/ or Arabic.
- Assist the Training Manager in designing training content and developing adaptive methodology and tools to deliver the training.
- Design training assessment surveys and utilize tools (e.g. pre-post questionnaires) to measure the impact of such training across different target groups.
- Implement training KPIs and report on results and findings, including (but not limited to) analytically insightful quarterly and annual training reports
- Prepare PowerPoint presentations and training tools for each training.
- Carry out training plans and conduct training sessions for field staff (ToT) to prepare them to train local volunteers.
- Conduct field visits to assess training outcomes and impact.
- Participate in local field meetings to assess special needs in specific areas.
- Organize, coordinate, facilitate, and plan workshops for program participants and their mothers in collaboration with field staff.
- Maintain a log of all training conducted and files of training materials.
- Update and follow up on volunteer training attendance, using a database to track training activities and attendance, and address issues in an agile matter.
- Follow up with field staff to ensure training effectiveness and to address concerns.
- Create new initiatives to achieve Training department.
- Other related duties as assigned by the Training Manager.
**Knowledge and Skills**
- BA with 8 years of professional experience, with a minimum of 5 years of training experience.
- Background in human development is preferred; courses or studies in Psychology are a plus.
- Ability to conduct scientific research and present high-quality literature reviews.
- Fluency in English and Arabic - written as well as spoken.
- Proficiency in using MS Office especially MS Word, PowerPoint, and Excel is a must.
- Demonstrated ability in developing training manuals and facilitating training to a variety of audiences.
- Experience and demonstrated ability to carry training assessment and analyze quantitative and qualitative data.
- Excellent interpersonal, communication, and people skills.
- Excellent organizational skills and ability to coordinate multiple tasks/projects efficiently and effectively.
- Ability to take initiative, prioritize, and work under tight deadlines.
**Working Conditions and Environment (i.e., necessary travel, unusual work hours, etc.)**
Must be available and willing to travel throughout Egypt (up to 30% of the time).
This advertiser has chosen not to accept applicants from your region.
9