726 Hostel Worker jobs in Egypt

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

• About the role:
• Greets guests and escorts them to their rooms
• Delivers luggage to room upon check-in and picks up luggage from room upon departure,
• moving the luggage to storage or the Front Drive.
• Maintains proper records of deliveries and pick-ups. (40%) Handles all guest interactions with the highest level of hospitality and professionalism,
• accommodating special requests whenever possible; resolves customer complaints,
• assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• (20%) Greets all guest passing through lobby and offers them assistance. (10%). Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• (10%) Works harmoniously and professionally with co-workers and supervisors. (10%) Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. (5%) Performs errands for guests and the hotel that may require local travel off of the hotel property. (5%)

What you will do

• Provides a high level of cleanliness in the lobby and luggage storage room.
• Assists guests at the Concierge Desk.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.

What You Bring

• Minimum level of hospitality experience is required prefer with previous experience in 5stars luxury hotel
• Good level of English skills reading speaking and writing
• Body physically condition in good shape is prefer
• Ability to work different shift

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Position:
Guest Services Team Leader

Organization:
Orascom Pyramids Entertainment

Job Description:
The Guest Services Team Leader oversees the VIP Lounge, a team consisting of Guest Relations Agents, Reception Agents & Reservation Agents. The role's main aim is to ensure a seamless, high-quality guest experience. They manage inventory and quality control, ensuring supplies are well-stocked and that the lounge meets luxury preset standards. The Guest Services Manager manages the daily VIP Lounge schedule, enforcing adherence to assigned seating, addressing guest needs promptly and adapting to unexpected challenges to maintain service excellence. The Guest Services Manager must oversee staff training, gather feedback, and report insights to develop continuous improvement.

Key Responsibilities:

• Team Leadership: Oversee lounge hosts, Information Desk Agents, and Guest Relations staff, ensuring cohesive collaboration and excellent service delivery.
• Guest Experience: Ensure all guest interactions are seamless, personalized, and meet luxury standards, promptly addressing needs and resolving issues.
• External Supplier Monitoring: Ensure timely delivery of catering services, and arrival of tour guides.
• Inventory and Quality Control: Monitor and manage lounge supplies, ensuring items are well-stocked and the space maintains a premium appearance.
• Seating Coordination: Oversee seating arrangements to optimize comfort and flow, balancing guest preferences and timeslots.
• Staff Training and Development: Oversee training to team members to enhance hospitality skills, problem-solving, and service standards.
• Feedback and Reporting: Gather guest and team feedback, report insights, and implement improvements to elevate the overall experience.
• Adaptability: Respond to unexpected challenges efficiently, maintaining service excellence and operational smoothness.

Qualifications:

• BSc degree in Hospitality Management, Tourism, Business Administration or relevant field.
• Minimum 7 years of relevant hospitality experience.
• Proficiency in English; knowledge of other languages is a plus.
• Customer service drive with outstanding communication and active listening skills.
• Working Location: The Great Pyramids of Giza.

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate

We're looking for a Customer Service & Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services

Responsibilities:

• Communicate with clients via phone and WhatsApp.
• Provide information about products and training courses.
• Follow up with customers after purchase or booking to ensure satisfaction.
• Achieve monthly sales targets.

Work Details:

• Remote position (work from home)
• Shift-based schedule (morning/evening shifts)

Requirements:

• Excellent communication skills and a polite, professional attitude.
• Experience in customer service or sales (preferably in beauty or cosmetics).
• Good knowledge of WhatsApp, CRM tools, and spreadsheets.
• Punctual, organized, and team-oriented.

Job Type: Full-time

Pay: E£10, E£15,000.00 per month

Company Description

RAYA Customer Experience provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from competitive and highly skilled labor markets, RAYA CX offers an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Role Description

This is a full-time on-site role for a Customer Service Team Leader located in Cairo, Egypt. The Customer Service Team Leader will oversee the daily operations of the customer service team, ensuring customer satisfaction and consistent service delivery. Responsibilities include managing the team's performance, providing support and training, handling escalated issues, and maintaining effective communication with clients and team members. The role involves scheduling, reporting, and implementing strategies to enhance the overall customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Customer Service Management and Communication skills
• Proven leadership and team management experience
• Excellent problem-solving and decision-making skills
• Strong organizational and multitasking abilities
• Fluent in English (additional languages are a plus)
• Previous experience in a customer service role is preferred
• Bachelor's degree in Business Administration, Management, or related field

We're hiring Customer Service Agent

Morning shifts (last shift ends at 7)

Fixed Days off

Social & Medical insurance

Net salary: 14,000

Requirements:

• English level B2 / C1

• Previous experience in customer service

Location: Abbasya

e&Cx Company is hiring B1 English speakers to be a customer service representatives responsible for handling customers through Chat. (Wave 1).

Job requirements:

B1 English level

Graduates

Giza residents preferred

Able to work rotational shifts

Job Benefits:

Net salary: 10,000 EGP/month

Social and medical insurance

Transportation provided

Paid training

Work location: Smart Village, October

Kandeel Real Estate Developments is seeking to hire the following :

Location: New Cairo

Requirements:

Minimum 2 years of experience in customer service.

Previous Experience in real estate industry is A Must ( New Cairo Projects is preferred )

Strong problem-solving skills with a Custumer- oriented approach

Excellent communication & interpersonal skills.

Send your CV to:

Or via WhatsApp: