819 Hollister Co jobs in Egypt

Industry:
Fashion Retail

Location:
Bahrain

About the Role:

We're hiring a talented and experienced
Store Manager
to join our retail operations in
Bahrain
. You'll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.

Key Responsibilities:

• Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
• Manage daily store operations, staffing, scheduling, and team development
• Ensure stock accuracy, loss prevention, and proper stock replenishment
• Oversee visual merchandising and store presentation in coordination with VM team
• Lead by example in delivering top-tier customer service
• Maintain operational compliance, audit readiness, and cash management
• Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency

Qualifications:

• 3+ years of experience as a Store Manager in fashion retail
• Strong leadership, team development, and performance management skills
• Commercially driven with excellent understanding of retail metrics
• Bachelor's degree in business, Marketing, or related field
• Fluent in both Arabic and English
• Proficient in MS Office and POS systems
• Willing to relocate to Bahrain

Job description

• Helping achieve the sales goals set for the branch, and supporting the team in achieving them.

• Continuous review of the results of achieving sales goals.

• Follow up on the daily work of the work team and ensure its implementation.

• Adherence to the established daily to-do list.

• Receiving goods from the warehouse vehicle or local suppliers and matching them with the receipt report.

• Entering goods receipt data into the company's program.

• Distribute goods to departments and ensure their display.

• Ensure that the warehouse is permanently arranged to ensure easy access to goods.

• Follow up on the method of displaying the goods with the display official.

• Follow up on receiving goods and stock movement in the branch.

• Follow up on the movement of fast-selling and slow-selling goods.

• Carrying out cashier duties

• Carrying out all the duties of the branch manager in his absence.

Qualifications

• Minimum of 5 years of experience in fashion retail management
• Strong communication and interpersonal skills
• Excellent customer service skills, with a focus on customer satisfaction
• Strong organisational skills and attention to detail
• Ability to multitask and work in a fast-paced environment

Industry:
Fashion Retail

Location:
Kuwait

About the Role:

We're hiring a talented and experienced
Store Manager
to join our retail operations in
Kuwait
. You'll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.

Key Responsibilities:

• Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
• Manage daily store operations, staffing, scheduling, and team development
• Ensure stock accuracy, loss prevention, and proper stock replenishment
• Oversee visual merchandising and store presentation in coordination with VM team
• Lead by example in delivering top-tier customer service
• Maintain operational compliance, audit readiness, and cash management
• Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency

Qualifications:

• 3+ years of experience as a Store Manager in fashion retail
• Strong leadership, team development, and performance management skills
• Commercially driven with excellent understanding of retail metrics
• Bachelor's degree in Business, Marketing, or related field
• Fluent in both Arabic and English
• Proficient in MS Office and POS systems
• Willing to relocate to Kuwait

Objective:

Appointed to manage day-to-day B2B operations and ensure sales growth through wholesale, corporate, and institutional clients. The B2B Manager is responsible for account management, client servicing, and supporting the expansion of Dalydress's B2B channel in line with company objectives.

Scope of Work / Key Deliverables

• Manage relationships with wholesale partners, distributors, and corporate clients.
• Execute the B2B sales strategy and achieve monthly and annual sales targets.
• Negotiate pricing, payment terms, and delivery schedules with clients within approved guidelines.
• Coordinate product allocation, order processing, and timely deliveries with Supply Chain and Warehouse teams.
• Identify new B2B opportunities and contribute to the development of the sales pipeline.
• Prepare and submit regular sales reports, forecasts, and market feedback.
• Resolve client issues and disputes to maintain strong customer satisfaction and retention.
• Responsible for B2B planning, budgeting, and business development initiatives.

Success Metrics

• Achievement of monthly and annual B2B sales quotas.
• Growth in active client base and expansion of B2B accounts.
• Increased repeat business and long-term account retention.
• High customer satisfaction ratings from wholesale and corporate clients.
• Timely and accurate execution of B2B orders and deliveries.

Competencies & Expertise

• Strong sales and negotiation skills with a B2B mindset.
• Good understanding of wholesale, trade, and institutional sales models.
• Proficient in ERP, CRM, and Excel reporting tools.
• Strong communication and client relationship management skills.
• Analytical skills to track account performance and propose improvements.
• Ability to manage multiple accounts and prioritize effectively.

Required Experience & Qualifications

• 5–7 years of experience in B2B or wholesale sales, with at least 2 years in account management.
• Experience in the fashion or apparel sectors is preferred.
• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven ability to meet or exceed sales targets.

Main Responsibilities:

• Ensure that the sales goals that have been set for the branch are achieved, and lead the team to achieve a growth rate.

• Continuous follow-up of sales goals, and analysis of operational and financial sales data.

• Monitoring inventory and fast and slow sales movement

• Informing the purchasing department of the latest customer requests regarding fashion and prices.

• Receiving the goods, matching them with the receipt report

• Ensure that the warehouse is permanently arranged to ensure easy access to goods.

• Ensuring that goods are always available to all departments and requesting more in case of shortages

• Working to solve any problem in the received goods, such as (barcode - defect in a piece - cleanliness of the goods).

• Maintain high standards of customer service. Expanding the customer base, building a strong relationship with them, and understanding their needs.

• General supervision of the exhibition's security to prevent the loss of goods. Full responsibility for the exhibition's financial custody.

• Ensure commitment to following the company's policies and procedures within the branch

• Working to solve any problem facing the branch.

• Evaluate the performance of the sales team based on the company's performance evaluation criteria

• Prepares sales reports for the branch

Qualifications

• Minimum of 3 years of experience in fashion retail management
• Demonstrated ability to manage a team, including hiring, training, and supervising employees
• Strong communication and interpersonal skills
• Excellent customer service skills, with a focus on customer satisfaction
• Experience in retail operations management, including inventory management, visual merchandising, and sales reporting
• Strong organizational skills and attention to detail

• Ability to multitask and work in a fast-paced environment

• To apply, please send your CV ) or WhatsApp , and mention the job title in the subject.

Key Responsibilities:

Oversee day-to-day operations across assigned stores to ensure smooth performance.

Drive sales growth and ensure each branch meets monthly and quarterly targets.

Lead, coach, and develop Store Managers and their teams.

Ensure compliance with company policies, visual merchandising standards, and customer service guidelines.

Monitor inventory levels, stock transfers, and shrinkage control across branches.

Analyze sales reports and market trends to recommend business improvements.

Plan staff schedules and ensure adequate coverage for all stores.

Report directly to the Operations Manager on branch performance, challenges, and opportunities.

Requirements:

Minimum of 3–5 years' experience in retail management (Must be in fashion).

Proven track record of leading multi-branch operations.

Strong leadership, communication, and decision-making skills.

Excellent problem-solving abilities and the ability to work under pressure.

Knowledge of retail KPIs, sales reporting, and stock management.

Flexibility to travel regularly between branches.

Bachelor's degree in Business Administration, Management, or related field.

We are Hiring#Retail Operations Manager

Employment Type: Full-time

About the Role

We are seeking an experienced Retail Operations Manager to oversee daily retail operations, drive sales performance, and ensure operational excellence across our stores. The ideal candidate will be a hands-on leader who excels in team development, process improvement, and delivering an exceptional customer experience.

Key Responsibilities

Lead and support store managers to achieve sales, profit, and operational goals.

Monitor and analyze KPIs to identify opportunities for growth and efficiency.

Develop and implement operational strategies, policies, and procedures to maximize productivity.

Oversee inventory management, stock control, and loss prevention initiatives.

Ensure compliance with company standards, health & safety regulations, and industry best practices.

Partner with HR to recruit, train, and develop high-performing retail teams.

Support new store openings, relocations, and visual merchandising standards.

Act as the main liaison between headquarters and retail locations, ensuring smooth communication and execution of initiatives.

Qualifications

Bachelor's degree in Business Administration, Management, or related field (preferred).

5+ years of progressive experience in retail operations or multi-unit management.

Strong leadership skills with the ability to motivate and inspire diverse teams.

Proven ability to manage budgets, forecast sales, and optimize operational costs.

Excellent problem-solving, organizational, and communication skills.

Flexibility to travel regularly to retail locations.

How to Apply:

Submit your resume or

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate