9 Grocery Manager jobs in Egypt

**About us**

We are professional, agile, professional and our goal is to El Prince for Marble and Granite (PMG GROUP) Established in 1979 in Egypt, and since its debut, its success has been an outcome of its commitment to supply customers with high quality products. We have successfully established ourselves as the leading company in Egypt in the marble & granite field. The company's different activities cover the entire stone process from quarry extraction, through sawing, polishing, and processing until the final delivery to the client. Factories and warehouses in Egypt cover an area of more than 35,000 m2, with a workforce that exceeds 800 people.

Our work environment includes:

- International workforce
- Relaxed atmosphere
- Lively atmosphere
- On-the-job training
- Plan and implement the overall store strategy
- Collaborate with the marketing team to develop a marketing store strategy
- Work with store security guard to investigate any suspicious activity
- Recruit and hire new store employees
- Train and evaluate store employees
- Create a healthy and enjoyable store work environment
- Determine and set basic store KPIs
- Track and report on store KPIs
- Train store employees on corporate policies and procedures
- Develop relationships with key suppliers and vendors
- Use the appropriate software to keep track of inventory losses and/or shrinkage
- Suggest new operational strategies to improve store's performance and productivity
- Work with analyst to review profit and loss figures (P&L)

**Job Types**: Commission, Contract, Full-time

**Responsibilities**:

- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed

**Requirements**:

- Proven successful experience as a retail Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field

**About GMG**

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

**About the role**

The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team.

**Core Responsibilities**:

- Communicates store targets to the team and drives sales to achieve financial objectives
- Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
- Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
- Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
- Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
- Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
- Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
- Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
- Maintains window and in-store displays to a high standard in line with merchandising guidelines
- Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
- Ensures accurate stock merchandise and management (stock ageing, stock loss, space management) within the store
- Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
- Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
- Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
- Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

**People Management**:

- Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
- Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
- Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement

**Qualifications**:

- Fluent English (written and spoken)
- Industry expertise
- Product/Category knowledge
- Retail Experience

**Who we are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

**What you'll be doing**

At Chalhoub, creativity comes alive! Working as a Store Manager you will be responsible for ensuring that the store maximises its commercial performance and delivers exceptional Guest Experience. You will also drive both eNPS and cNPS through the implementation of People and CX strategies.
- You will drive in-store CX initiatives
- Plan succession of team members in terms of readiness
- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Drive eNPS through people experience initiatives and culture
- Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
- Offer store support including concessions, real-time as per business needs
- Act as the key point of contact with back-office operations
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
- Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc.
- Ensure store team is working towards the same goal
- Promote omni-channel sales
- Increase the store revenue target vs actual
- Increase sell-through at full price
- Provide input to whats working well, whats not working well and feedback

**What you'll need to succeed**

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

Description
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description: We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail Account Manager will be primarily responsible for: 1) managing vendors at scale across multiple Middle East countries (Egypt, Kingdom of Saudi Arabia, UAE) with help of tools and automation; 2) improving business terms and driving business growth for vendors at scale; 3) working closely with cross-category teams and drive operational improvements in vendor-management processes; and 4) own vendor communication and relationship to drive vendor self-sufficiency in long-term. The candidate should have experience in analyzing opportunities for systematic improvements in business management functions and building strong processes and SOPs to drive process-improvements. He/She should be comfortable managing multiple responsibilities within a fast-paced environment and preferably with experience in ecommerce.
The successful Retail Account Manager:
- Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
- Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth. Maximizes Amazon's business profitability and selection expansion opportunities.
- Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth.
- Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.
- Identifies opportunities for systematic process improvement and drives those improvements at scale.
Language Requirements (English & Arabic)
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Define strategies to deliver best-in-class customer experience while delivering profitable growth in the retail category - Develop knowledge of supply/ demand trends and success drivers of your category - Establish relationships and negotiate agreements/deals with leading manufacturers and brands. Drive new product launches and additions in the category - Execute and lead projects to more efficiently source stock, manage prices, execute promotions - Collaborate with vendors and merchandising teams on promotions and marketing initiatives and coordinate with the Merchandising team to execute these activities - Collaborate with operational teams to ensure healthy inventory levels while managing stock-out/ overstock risk - Participate in day-to-day operational aspects of the category, including gathering and addressing customer feedback, price monitoring, business improvement initiatives. - Be an ambassador within the industry and continuously enhance our position.
Job summary Amazon Egypt is looking for a smart, enthusiastic, hard-working and creative Vendor Manager to join our Leisure business in Egypt. The Vendor Manager will be responsible for developing and owning the strategy for some of our top vendor relationships. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical prowess, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.
- Excellent business judgment with strong written and oral communication skills
- Superior analytical abilities and quantitative skills. Comfortable with complex financial data.
- Polished communication skills - speaking, writing, presenting and negotiating
- High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- A willingness to roll up sleeves to get it done
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Ability to think and lead in a high-energy, fast-paced environment
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously
- Ability to own, manage and speak to a P&L
- Proficient in Excel

Description
As a Finance Manager, you will establish and maintain financial controls and processes through continuous auditing and reporting of both inputs and outputs. The ideal candidate relishes working with large volumes of data, enjoys the challenge of highly complex business contexts, and, above all else, is passionate about data and analytics. The candidate is comfortable with business intelligence tools and passionately partners with the business to identify strategic opportunities where data-backed insights drive value creation. An effective communicator, the candidate crisply translates analysis result into executive-facing business terms. The candidate works aptly with internal and external teams to push the projects across the finishing line. The candidate is a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoys working in a fast-paced and global team.
Key job responsibilities
Build review routines with the local business, including roll-out and training on related tools
- Own and develop robust mechanisms to inspect growth and profitability of our business, working closely with related business teams
- Establish controllership and approval mechanisms to manage day-to-day profitability
- Invent, simplify, and automate management reporting, working closely with owners in business and Business Intelligence teams across the Amazon world
- Provide strategic guidance, tactical direction, and decision support to business and finance partners
- Lead key analytical projects and contribute to reviews that influence senior leadership decision making
- Develop financial plans for both short and long- term planning exercises, aligning inputs with senior stakeholders worldwide
A day in the life
As a Finance Managers at this level, you take a hands-on role to boost our business performance and efficiency. You establish tight controls over our financials and develop a deep understanding of the mechanics behind our data, ensuring financial reporting is always accurate. You'll collaborate with partners in different areas worldwide to provide insights on improvements in our operational performance. That will involve deep diving into data, managing our planning processes, and giving team members guidance on more ambiguous areas of our financial environment.
Basic Qualifications
- 5+ years of multiple finance and accounting roles experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- Experience performing ad hoc analysis using advanced Excel
- Experience building and managing financial models for business forecasting and problem solving
Preferred Qualifications
- Knowledge of SQL/ETL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is the largest e-commerce site in the Arab world. Every month, Amazon attracts more than 40 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.
With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.
Job Description:
"This role is currently an Individual contributor role"
We are looking for an experienced and entrepreneurial Senior, Vendor Manager with Project Management expertise to help create a best-in-class experience for Retail Categories.
Responsibilities include managing the full scope of the category and vendor portfolio, building and sustaining strategic relationships with key local and global manufacturers and suppliers, improving the end-to-end Amazon customer experience, and helping to shape the evolution of how customers shop online for these categories.
We are looking for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, strong attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth.
The ideal candidate is a self-starter with a passion for retail, high levels of flexibility and commitment, and ability to hire and develop a high-performing team.
Responsibilities:
Customer Focus
- Evaluates products and services to continually drive quality of customer experience.
- Aggregates and escalates industry trends; ensures team prioritizes customer obsession.
- Identifies opportunities to differentiate our customer experience from the competition.
Strategy
- Develops and implements action plans based on deep-dive analysis of product line metrics.
- Provides recommendation on business opportunities and long-term strategy for multiple sub-categories.
Vendor/Project Management
- Expands current vendor selection and secures new brand selection.
- Focuses on strategic holdout or challenging vendors to increase selection.
- Drives strategic negotiations to deliver top- and bottom-line category growth.
- Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors.
- Increases vendor participation through deep knowledge of program opportunities.
In-Stock Management
- Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers.
- Drive tools and process improvements that affect purchasing and vendor management workflows.
Business Operations
- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
- Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business.
- Audits all elements of multiple subcategory businesses.
- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts.
- Creates long-term category solutions that automate or simplify category processes.
- Works with internal technical, cross-category, and tech teams to drive multi-system process changes.
Team Development
- Holds team accountable for achieving business goals.
- Sets and articulates expectations around leadership behavior for team; models behavior that exemplifies the leadership principles.
- Effectively coaches and gives feedback to direct reports to help develop talent and support career development.
- Implements Amazon's best recruiting practices and continuously raises the bar for hiring.
Basic Qualifications
- Experience with business analysis and P&L management
- Experience driving internal cross-team collaboration
- Experience using data to influence business decisions
- 5+ years of account management, project or program management or buying experience
- 7+ years of with Excel experience
- Bachelor's degree, or 7+ years of professional or military experience
Preferred Qualifications
- Experience driving direction and alignment with cross-functional teams
- Experience driving productivity using Gen-AI
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.