434 German Speaking jobs in Egypt

We are looking for motivated German-speaking professionals to join our team in Egypt.

If you are fluent in German (B2–C1) and have good English skills, we'd love to hear from you

Requirements:

• Fluency in German (B2–C1) and good command of English

• Previous work experience in customer support, sales, or a related field

• Strong communication and problem-solving skills

What we offer:

• Competitive salary package

**
• **Attractive bonus scheme based on sales performance

• Social insurance & medical coverage

• International and supportive work environment

• Opportunities for professional growth

Art der Stelle: Vollzeit

Gehalt: Bis zu E£43.350,00 pro Monat

About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:

Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda's emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda's unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.

The Opportunity:

As Partner Executive your key objective is growing the coverage and quality of Agoda's supply network. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale.

In this role, you'll get to:

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value
• Encourage program participation through focused project sprints
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars
• Use data and dashboards to prioritize tasks
• Train and inform partners on our technologies, tools and models
• Prioritize daily tasks, monitor results and track progress in internal systems
• Respond to partners requests in a timely and effective manner

What you'll need to succeed:

• Fluency in German language
• Minimum 2 years' experience working in business development or execution role preferred although fresh graduates welcome to apply
• Demonstrates basic computer skills
• Analytical skills desired
• Analytical and proven track record in using data to drive achievements and make decisions
• Intellectual curiosity
• Autonomous and result driven (history of achieving ambitious targets)
• Ability to work under pressure in a competitive industry/rapidly changing environment
• Strong communication and interpersonal skills, is able to have minimum of 10 meaningful conversations with partners per day
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business
• Able to support EU markets and following the business hours in EU

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

HelpLyncs is looking for a
German-speaking Customer Representative
to join our remote team. The ideal candidate will have strong written communication skills in both German and English, along with previous experience in handling customer support through email.

Position:
Customer Representative (Email Support)

Type:
Full-time or Part-time (Remote)

Languages Required:

• Fluent in
  German
  (C1 or native level)
• Good command of
  English

Responsibilities:

• Respond to customer inquiries via email in a professional and timely manner.
• Manage support requests while ensuring high levels of customer satisfaction.
• Collaborate with internal teams to resolve issues effectively.
• Maintain communication standards consistent with the HelpLyncs brand.

Requirements:

• Previous experience as a Customer Support Representative (email-based preferred).
• Excellent written communication in German and English.
• Strong attention to detail and customer-oriented mindset.
• Reliable internet connection and ability to work remotely.

Preferred Experience:

• Prior experience in international accounts such as Amazon, Booking, Microsoft, Expedia, Airbnb, or Telefonica.
• Experience in multinational service companies such as Concentrix.

Why Join HelpLyncs:

• Work remotely with a professional global team.
• Collaborative and growth-oriented work environment.
• Opportunity for long-term career development.

How to Apply:

Send your CV (in English or German) to

with the subject line:

"German Customer Representative – HelpLyncs"

About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose -
Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

The Opportunity:
As an
Account Manager
your key objective is to grow the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you'll get to:

• Own and manage a portfolio of 75–100 hotels within the mid-tail segment.
• Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
• Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions.
• Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
• Use Agoda's digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.
• Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.
• Participate in training to stay updated on new tools, processes, and best practices.
• Act as a point of contact for partner escalations within your assigned portfolio.

What you'll need to succeed:

• Excellent command of English and German (both written and spoken)
• Minimum 4 years' experience in account management, business development, or supply/e-commerce role.
• Strong relationship management and negotiation skills, with proven success in B2B engagement.
• Analytical mindset, with experience using data to drive decisions and performance outcomes.
• Comfort with digital-first work (remote portfolio management, call systems, CRM tools).
• Self-driven, organized, and able to manage a large portfolio independently.
• Strong communication skills, capable of holding multiple meaningful partner conversations daily.
• Ability to adapt quickly to evolving workflows, tools, and business priorities.

#Cairo #Egypt #SeniorPartnerExecutive
Discover More About Working At Agoda

• Agoda Careers
• Facebook
• LinkedIn
• YouTube

Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About the Role

We are seeking a motivated and approachable
German-Speaking Team Leader
to manage and support a multilingual team. The ideal candidate will be fluent in both German and English, able to operate seamlessly across both channels, and skilled at handling escalations while ensuring smooth day-to-day operations.

Key Responsibilities

• Lead and support a team handling customer interactions in both German and English.
• Manage high-level escalations, ensuring timely and effective resolution.
• Monitor team performance, provide coaching, and foster a positive team culture.
• Ensure adherence to operational processes and service quality standards.
• Collaborate with management to identify and implement process improvements.
• Act as a role model by demonstrating professionalism, empathy, and problem-solving skills.

Requirements

• Fluent in German and English
  (spoken and written, conversational level required).
• Proven experience in a
  team leader, supervisor, or similar leadership role
  .
• Strong background in handling
  customer service escalations
  .
• Excellent
  operational awareness and problem-solving abilities
  .
• Open, approachable, and friendly personality with strong interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.

About the Role

Lead a team of Customer Advisors in the Contact Center. You'll be responsible for coaching, developing, and supporting your team to ensure high-quality customer interactions and performance. You will play a key role in communicating strategic initiatives, driving operational excellence, and supporting change processes within the German account.

Key Responsibilities

• Team Leadership & Development:
  Provide individualized coaching and feedback, conduct performance reviews, and support employee onboarding and development.
• Operational Support:
  Act as a Helpdesk resource and handle escalation calls to support advisors with technical and emotional challenges.
• Process & KPI Analysis:
  Analyze current processes and performance metrics to provide actionable insights and recommendations to management.
• Communication & Change Management:
  Share updates on projects and organizational changes, and lead team meetings to ensure alignment and engagement.
• Project Participation:
  Lead or contribute to internal projects that support strategic and operational goals.
• Cross-Functional Collaboration:
  Serve as a point of contact for interface departments, providing background information and supporting operational improvements.
• Additional Duties:
  Perform other tasks as assigned by leadership.

Required Skills & Competencies

• Proven leadership skills
• Ability to guide teams through change
• Excellent communication and interpersonal skills
• High customer orientation and empathy
• Structured approach to complex topics
• Fluent in German (C1 minimum, C2 preferred); good English skills
• Presentation and conflict management skills
• Ability to work under pressure and in shifts (including weekends and holidays)

Technical Knowledge

• Proficiency in MS Office and CRM systems
• Familiarity with contact center tools
• Basic knowledge of project management, labor law, compliance, and EU GDPR

Qualifications

• Completed vocational training or equivalent experience; university degree preferred
• Experience in employee support, project work, and cross-departmental coordination

Additional Requirements

• Willingness to work overtime and in shifts
• Ability to concentrate for extended periods
• Strong self-reflection and team collaboration skills
• Solution-oriented mindset

Join our fast-growing company as a German speaking Customer Support Representative

Fluent German (C1) and English can be (B1).

It is a freelance, remote and full-time position.

Start date
: 22 September 2025

Working Schedule:

Option AM PM Egypt time (Monday-Friday)

Option PM PM Egypt time (Monday-Friday)

(Flexible weekends)

All options are possible, but during the first weeks of training it will most likely be 9.00 AM PM Egypt time and then change according to business needs

At Mindy support you have great opportunity to get:

• Experience in the international company working with people around the globe.
• Compensation: $800/ month during the probation period (2 month) and $00 after passing the probation period +300 KPIs bonus.
• Loyalty bonus system for long term work.
• Training will be provided by the company and the client.
• 20 paid days of vacations, 10 paid days sick leaves per year.
• Management's attention, support and motivation.

Responsibilities
:

• Provide customer support via calls, emails, chats;

• Answer general and order-related questions;

• Handle customer complaints and provide appropriate resolutions;

• Escalate complex issues to the technical department;

• Report to senior management on customers' feedback, complaints, quality etc.

• Perform other related CS tasks.

Requirements:

• Committed

• Decent

• Can work under stress

• Good communicator

• Team-player

• CRM Gensis, Zendesk or any other CRM software.

• Previous CS experience required

Technical requirements

laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone

Loyalty bonus system:

200 to be paid if you continue working with us 6

months after probation is completed

months after probation is completed

months after probation is completed

months after probation is completed

months after probation is completed

months after probation is completed

Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.

We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.

We will be glad to welcome you to our team. Grow your career with Mindy support

QuickfirmX is hiring German-speaking Customer Service Agents for our global partner Teleperformance, based in New Cairo.

You will handle inbound calls only, supporting international customers in a professional and structured environment.

Job Role

• Handle inbound customer calls in German
• Assist with inquiries related to services, accounts, or bookings
• Follow internal processes and service quality standards
• Communicate clearly and professionally in German, with some English use when needed

Responsibilities

• Deliver a high level of customer satisfaction
• Accurately log and update all call information
• Attend training sessions and meet KPIs
• Collaborate with team leads and internal support teams

Requirements

• German language level: Minimum B2
• English language level: Minimum B1
• Must be able to work on-site in New Cairo
• Graduates of any age are welcome to apply
• Dropouts must be aged 27 or above

Shifts

• Males: Rotational shifts 24/7
• Females: Rotational shifts up to 2:00 AM

Benefits

• Salary: Up to 34,000 EGP NET/month
• Transportation provided
• Full medical and social insurance
• Paid training included
• Career development in a global work environment
• Two days off per week

Interview Process

• Pre-Assessment – Online via QuickfirmX
• Final Interview – Conducted onsite or online, based on Teleperformance's internal requirements and request

Speak German? Looking for a well-paid, stable career opportunity in New Cairo?

Apply today through QuickfirmX and start your journey with Teleperformance, a global leader in customer experience management.

Job Type: Full-time

Pay: Up to E£34,000.00 per month

Application Question(s):

• Are you authorized to work in Egypt? (Yes / No)
• Are you currently residing in Egypt? (Yes / No)
• Are you able to work on-site in New Cairo? (Yes / No)
• Have you interviewed with Teleperformance within the last 3 months? (Yes / No)
• What is your German language level? (B1 / B2 / C1 / Native)
• What is your English language level? (A2 / B1 / B2 / C1)
• Are you willing to work rotational shifts (including nights and weekends)? (Yes / No)
• For females: Are you able to work rotational shifts up to 2:00 AM? (Yes / No)
• Are you a graduate? (Yes / No)
• If not, and you are a dropout, are you 27 years or older? (Yes / No)
• Are you able to commit to full-time employment with Teleperformance? (Yes / No)
• Do you agree to be contacted by QuickfirmX regarding your application via email, phone, or WhatsApp?

(Yes)

(No)