829 Four Seasons Hotels jobs in Egypt

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate

We're looking for a Customer Service & Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services

Responsibilities:

• Communicate with clients via phone and WhatsApp.
• Provide information about products and training courses.
• Follow up with customers after purchase or booking to ensure satisfaction.
• Achieve monthly sales targets.

Work Details:

• Remote position (work from home)
• Shift-based schedule (morning/evening shifts)

Requirements:

• Excellent communication skills and a polite, professional attitude.
• Experience in customer service or sales (preferably in beauty or cosmetics).
• Good knowledge of WhatsApp, CRM tools, and spreadsheets.
• Punctual, organized, and team-oriented.

Job Type: Full-time

Pay: E£10, E£15,000.00 per month

Egybell is hiring a Call Center Representative for a leading company located in Maadi

About the Role:

A Call Center Representative is responsible for answering customers' calls, listening to their concerns, and resolving issues. Handle inbound and outgoing phone calls with clients to ensure that everyone receives the assistance they require as soon as possible. Dispatch client requests and complaints to the appropriate department, and follow up with the client to ensure that the request was met.

Key Responsibilities:

• Manage an amount of inbound and outbound calls in a timely manner.
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Frequently improve the knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

Qualifications:

• Bachelor's Degree.
• V. good English.
• Flexibility with variable shifts and days off.
• Excellent communication and problem-solving skills.

We're hiring Customer Service Agent

Morning shifts (last shift ends at 7)

Fixed Days off

Social & Medical insurance

Net salary: 14,000

Requirements:

• English level B2 / C1

• Previous experience in customer service

Location: Abbasya

Company Description

RAYA Customer Experience provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from competitive and highly skilled labor markets, RAYA CX offers an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Role Description

This is a full-time on-site role for a Customer Service Team Leader located in Cairo, Egypt. The Customer Service Team Leader will oversee the daily operations of the customer service team, ensuring customer satisfaction and consistent service delivery. Responsibilities include managing the team's performance, providing support and training, handling escalated issues, and maintaining effective communication with clients and team members. The role involves scheduling, reporting, and implementing strategies to enhance the overall customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Customer Service Management and Communication skills
• Proven leadership and team management experience
• Excellent problem-solving and decision-making skills
• Strong organizational and multitasking abilities
• Fluent in English (additional languages are a plus)
• Previous experience in a customer service role is preferred
• Bachelor's degree in Business Administration, Management, or related field

Company Description

RAYA Customer Experience (RAYA CX) provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from highly skilled labor markets, RAYA CX offers integrated business process outsourcing solutions supported by advanced technology, robust strategies, and continuous improvement and innovation.

Role Description

This is a full-time on-site role for a Customer Service Team Leader located in Cairo, Egypt. The Team Leader will be responsible for overseeing customer support operations, ensuring customer satisfaction, managing a team of customer service representatives, and handling communication with clients. Additional duties include monitoring team performance, providing training and support to staff, and implementing customer service strategies to enhance overall service quality.

Qualifications

• Customer Satisfaction, Customer Service, and Customer Support skills
• Customer Service Management experience
• Strong Communication skills
• Leadership and team management abilities
• Problem-solving and conflict resolution skills
• Proven ability to handle high-pressure situations
• Bachelor's degree in Business Administration, Management, or a related field
• Experience in the BPO industry is a plus

e&Cx Company is hiring B1 English speakers to be a customer service representatives responsible for handling customers through Chat. (Wave 1).

Job requirements:

B1 English level

Graduates

Giza residents preferred

Able to work rotational shifts

Job Benefits:

Net salary: 10,000 EGP/month

Social and medical insurance

Transportation provided

Paid training

Work location: Smart Village, October

e& CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).

Job requirements:

.Grad of any major

.Very good up to Excellent English speakers (B1+)

.Flexibility with rotational shifts

Job Benefits:

.Salary up to 13,500 L.E Net

.Cola increase from the joining date (20%)

.career path (insource)

.Social and medical insurance

.Free VPN line

.Salary annual increase

.bonus program (2k eg)

.chance for promoted after 6 months

.Unlimited commission

.Referral program (2k eg)

.Opportunity To travel To UAE

Location:Maadi, Degla Square (No transportation provided)

Kandeel Real Estate Developments is seeking to hire the following :

Location: New Cairo

Requirements:

Minimum 2 years of experience in customer service.

Previous Experience in real estate industry is A Must ( New Cairo Projects is preferred )

Strong problem-solving skills with a Custumer- oriented approach

Excellent communication & interpersonal skills.

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