5 Food Service Management jobs in Egypt

Responsibilities:

•Develop and implement the Horeca sales strategy to achieve company targets and growth objectives.

•Identify and acquire new Horeca customers (hotels, restaurants, cafés, catering companies) and maintain relationships with existing ones.

•Lead, coach, and manage the Horeca sales team to ensure achievement of sales targets.

•Monitor market trends, competitor activities, and customer preferences to identify business opportunities.

•Negotiate and finalize agreements, pricing, and contracts with key accounts.

Coordinate with the marketing and trade marketing teams to design
•promotional campaigns tailored to the Horeca segment.

•Prepare accurate sales forecasts, budgets, and performance reports for senior management.

•Ensure proper execution of sales plans and adherence to company policies, credit terms, and operational guidelines.

•Manage product availability, visibility, and distribution within the Horeca channel.

Qualifications:

•Bachelor's degree in business administration or a related field.

•7-9 years of experience in sales within the FMCG sector

•Proven track record of achieving sales targets and developing new business within the Horeca channel.

•Strong understanding of the Horeca market dynamics and decision-making processes.

•Excellent leadership, team management, and coaching skills.

•Strong negotiation, communication, and presentation abilities.

•Analytical thinking and data-driven decision making.

•High level of customer orientation and relationship-building skills.

•Proficiency in MS Office (especially Excel and PowerPoint)

Location: HQ - Obour City

Key Responsibilities:

• Develop and implement the sales strategy for branches.
• Manage and guide the sales team to achieve monthly and annual targets.
• Monitor branch performance using key performance indicators (KPIs) such as sales, customer satisfaction, and conversion rates.
• Coordinate with the marketing department to execute promotional campaigns and offers.
• Develop customer service programs to ensure an exceptional shopping experience.
• Prepare periodic reports for senior management on sales performance and profitability.
• Propose and implement training programs for sales staff on selling techniques and customer service skills.
• Participate in expansion planning (opening new branches) and estimate required resources.
• Analyze competitors and provide recommendations to improve competitiveness.

Qualifications:

• Bachelor's degree in Commerce, Business Administration, or a related field.
• Proficient in MS Office applications and POS or ERP systems.
• Very good command of English (spoken and written).
• Strong leadership, communication, negotiation, and problem-solving skills.

All Posting Locations: Cairo, Al Qahirah, EG

Job Functions: Sales

Date Published: May 15, 2024

Ref#: R-79539

ABOUT THE ROLE

Job Description

Description & Requirements

We have an excellent opportunity available for an expert Sales Professional to make a difference at Kraft Heinz. You'll be working in an impactful team- alongside peers always trying to reach the next level. The position is Food Service National Key Account Manager, who will be leading the Top Chains for KHC focused on the commercial relationship and on the service level for high potential top chains, and developing and implementing plans for base volume growth, range-selling, demand creation, consumption building initiatives and market share growths.

What you will do?

1. Business Development:

a. Identifies sales opportunities among assigned top chains & initiates demand creation activities.

b. Develop strategies and action plans to grow Kraft Heinz Company share of wallet in the top chains.

c. Accelerate growth in covered accounts by developing solutions through:

• Build Demand for KHC products by Menu Innovation via Ideation
• Provide the top chains with industry trends and marketing insights.

d. Has constant contact with the Chains manager, supply team and Chef (give inputs for product development – R&D).

e. Prospect and develop new potential QSR pipeline.

f. Give inputs for KHC Chef to develop recipes.

2. Top Chains/QSR Channel Management

a. Develops a multifaceted market survey identifying customer profile, requirements and product consumption.

b. Provides analysis of channel sales data in terms of market share, census growth, top customers and opportunities.

c. Work together with the distributors to ensure the delivery for Top Chains served through them.

3. Account Management

a. Maintains out-call frequency to all potential customers in the QSR channel.

b. Reviews Top chains performance on weekly sales revenue to check on base and new product sales.

c. Develops relationship with top chains personnel from top management to functional heads.

d. Maintains Call Record Card, Sales Pipeline Report, Customer Information Sheet & Market Survey

e. Accurate and timely reporting of market survey, trends, driven activities in the assigned channel.

f. Build a promotional calendar for each chain with the assistance of the Chef.

4.Reporting

a. Timely submission of coverage plans, weekly and monthly reports.

b. Accurate and timely reporting of market survey, trends, competitive activities.

What you bring?

• Education: University Graduate with a Business Degree. Preferably in Business Management.
• Work Experience: 3 – 5 years in Key Account Management Role.
• Technical Skills: Proficient with sales background and a good understanding of Basic Call Procedure and Solution Selling, with good analytical skills and has experience with Microsoft office. Knowledgeable in foodservice backroom operations.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins – and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.

Location(s)

El Tagamoa El Khames Commercial Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Overview

As a Service Engineer, you will handle installation, commissioning, maintenance, and repair of advanced food processing & packaging machinery supplied by GITC's international partners. You will also provide training and technical support to clients across Egypt.

Responsibilities

• Install and commission industrial machines (slicers, formers, grinders, fillers, etc.)
• Perform preventive and corrective maintenance visits
• Troubleshoot mechanical, electrical, and control systems issues
• Maintain accurate service reports and documentation
• Support the sales team during technical meetings and demonstrations.
• Ensure compliance with safety standards and customer protocols
• Prepare SP quotation and offer service contracts for GITC clients
• Adhere to Service KPI's and SLAs (Service Level Agreements)

Qualifications

• 2–5 years in industrial service roles (food processing machinery, packaging, or automation).
• Knowledge of pneumatics, hydraulics, PLCs, and electrical systems.
• Ability to travel domestically (and possibly abroad for training).
• Strong problem-solving and interpersonal skills.
• Bachelor's in Mechatronics, Mechanical, or Electrical Engineering.
• Thrive in a customer-facing environment and have effective communication skills.