156 Executive Support jobs in Egypt

Call Center Executive-Support

EGP90000 - EGP120000 Y Rehlat Internet and Multimedia

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Job Description

ABOUT US

Rehlat is a brand that believes in a world without borders. Rehlat was started by creating the simplest, most seamless travel planning and management experience in the Middle East; and we are on a quest to continue removing barriers to travel, here at home and abroad.

Our Team

PRODUCT

Innovative & problem solving is the life force of our product team. Obsessed with solving traveler's needs, they ensure the right product is developed for best user experience.

DEVELOPMENT & DESIGN

Be a part of the team that takes pride in creating the next-generation of app, products, systems and services to make travel simple and fun.

MARKETING

Change is constant. The marketing team thrives in a fast-paced environment, continually looking for new and compelling ways to connect with people and make their travel simple and in the budget.

BUSINESS & GROWTH

We are growing, and our highly creative problem-solvers across HR, Finance, & Operations ensure that by building great relationships and cracking the complex.

Career & Culture

We build first-class technology enabled travel products that are impeccable & captivating.

We dream and we build the ideas into products.

Passion fueled with entrepreneurship drives us to grow and strive to do better, bigger,

and huge is what we believe and grown happens automatically.

We believe in winning and team spirit is what we breathe , Every team member is nurtured and appreciated.

Call Center Executive

Support(Cairo, Egypt)

Job Description:

  • Receive inbound calls for International & Domestic Air, Hotel booking inquiries from customers
  • Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.
  • Identifying and assessing customers' needs to achieve satisfaction.
  • Make sure that all customers issues are handled.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Follow up (Call and Email) with customers in case of pending/escalated issues.
  • Communicate clearly and effectively with customers
  • Ability to multi-task, prioritize, and manage time effectively

Skills:

  • Minimum of 6 months to 1-year experience in customer care
  • Immediate joiners are preferable.
  • Excellent communication and presentation skills
  • Excellent English
  • Customer orientation and ability to adapt/respond to different types of characters

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Executive Admin Support

EGP90000 - EGP120000 Y Guardian Industries

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Job Description

Your Job
Support the Executive Vice President and several Business Leaders by managing daily activities, coordinating international teams, and acting as the main point of contact for both internal and external stakeholders. This role involves organizing meetings and events, handling communications, and ensuring smooth operations across different time zones. You will help the Executive Vice President stay focused on strategic priorities by providing reliable support, using your judgment, organizational skills, and ability to manage multiple tasks in a multicultural and dynamic environment.

Our Team
You will additionally supervise the administrative team of Luxembourg Headquarters.

What You Will Do
Provide high-level administrative support to the Executive Vice President and Business team leaders by managing complex calendars, coordinating and prioritizing schedules, and acting as both gatekeeper and facilitator to optimize time management. Proactively handle conflicting demands, ensure timely completion of projects under tight deadlines, manage tasks, draft confidential correspondence.

Who You Are (Basic Qualifications)

  • Bachelor's degree in management Assistance required.
  • English fluency mandatory.
  • Minimum of 3 years of relevant professional experience with strong work tenure.
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Collaborative team player with strong interpersonal skills.

What Will Put You Ahead
Fast learner and early adopter of digital tools and new technologies

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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Customer Support Executive

EGP9000 - EGP12000 Y TeBAS

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Job Description

Responsibilities:

  • Support current clients (troubleshooting issues/requests – remote technical support & live chat).
  • Manage and update client data and reports in the internal system.
  • Follow up on client satisfaction and prepare monthly reports.
  • Communicate updates and new software releases via email and SMS.
  • Maintain professional communication to enhance the company's image.
  • Coordinate with the technical support manager regarding visit planning.
  • Handle client feedback and ensure proper request closure.
  • Assist in creating engaging posts and updates on social media platforms.
  • Collaborate with the sales manager to align customer service with sales goals.
  • Perform monthly backup downloads from FTP to hard disk.
  • Send monthly SMS notifications regarding maintenance services.

Qualifications:

  • Bachelor's degree in business, Information Systems, or related field.
  • 2–3 years of relevant experience.
  • Good verbal and written English.
  • Strong communication and interpersonal skills.
  • Very good at data analysis.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Tourism background is a plus.
  • Self-motivated, team player, with a positive and professional attitude.

Benefits:

  • Mobile line.
  • Social insurance.


Interested candidates are invited to send their C.V. to:

-

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Customer Support Executive

EGP30000 - EGP60000 Y TeBAS

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Job Description

Qualifications:

  • Good verbal and written English.

  • Fresh graduated

  • Bachelor's degree in business, information system or another related field.

  • Tourism background is a plus

  • Good communication skills.

  • Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work.

  • Very Good in analyzing data

  • Familiar with Microsoft Application (Excel, word, PowerPoint)

  • Cool-tempered and able to handle rejection

Working Conditions:

  • Working hours from 09:00 am to 5:00 pm

  • Two days working off (Friday& Saturday)

  • Location: Giza

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Customer Support Executive

EGP60000 - EGP120000 Y IDS

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Job Description

Company Description

Driven by our customers' needs, IDS provides an efficient alternative for Records Management and archiving. Our expertise lies in the field of records and data management. IDS promotes the idea that documents can enter an organization as paper, email, or electronic files and become digital assets. In a business world where employees may work from any place at any time, IDS ensures they stay aligned by managing digital processes efficiently.

Role Description

This is a full-time remote role for a Customer Support Executive. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service.

Qualifications

  • Customer Support and Customer Service skills
  • Customer service experience is a must
  • Excellent communication skills
  • Ability to work independently and remotely
  • Bachelor's degree or equivalent experience
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Customer Support Executive

EGP8000 - EGP10000 Y ZAPS Group

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Job Description

Company Description

ZAPS is committed to cultivating strategic partnerships that drive transformative growth. Our advanced loyalty management services, dynamic gift card marketplaces, and premium concierge solutions are tailored to meet the unique needs of our clients' businesses. We also deliver cutting-edge online travel solutions and targeted marketing strategies, leveraging deep industry expertise and a global partner network. Our agile frameworks and data-driven insights empower clients across various sectors, including finance, telecom, and retail, to navigate challenges and seize opportunities. With a client-first approach and visionary outlook, ZAPS is your trusted ally in driving innovation and excellence globally.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Elmohandsin, Cairo, Egypt. The Customer Support Executive will be responsible for providing exemplary customer service and support, ensuring customer satisfaction, offering online and technical support, and addressing customer issues promptly and effectively. Day-to-day tasks include responding to customer inquiries, troubleshooting technical problems, and maintaining high standards of service quality.

Qualifications

  • Experience in customer service
    field
  • Excellent in English
    is a must
  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in providing Online Support
  • Technical Support skills
  • Excellent communication and problem-solving skills
  • Ability to work on-site in elmohandsin and collaborate effectively with team members
  • Strong organizational and time-management skills

**Salary

  • 8k up to 10k

If you meet the requirements and are interested please send me your resume via WhatsApp **

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Customer Support Executive

EGP72000 - EGP84000 Y tebas

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About the job

Company Description:

TeBAS Incorporated has been providing smart tourist software solutions since 1993. Managers at TeBAS have many years of successful experience in the quality software sector, that shaped the delivered solutions that TeBAS created.

Job Descriptions:

Marketing Administrators communicate with a diverse range of individuals daily. This could include employees, management, vendors, media, and clients. Their communication styles will differ, but Marketing Administrators are generally responsible for providing information and promoting a positive public image.

Rules Marketing and admin executive:

· Assist Current clients with software faults/bugs remote troubleshooting or support chatting (chatting help).

· Received (faults/bugs/error – Requests) from Current clients and manage it.

· Record clients requests and Visit Report in Internal Software (CRS).

· Define visit planning with technical support Manager.

· Follow up and update Current Clients Data.

· Follow up and close the requests after approval from current clients and record any feedback.

· Update Release Note and send emails and SMS to Current clients.

· Follow-up Current Clients satisfaction at the level of technical support.

· To maintain and enhance the company image by acting all time professionally.

· Inform clients of what is the new software development service Attached Clients Support Report monthly.

· add a new method to increase or add a new audience at a Corporate social media

· Create fresh commercials to raise awareness of our services and products.

· follow up all your social media sites and upload a create posts have a messages and photos to catch up the clients

· Manage the marketing plan with sales manager and negotiate it to achievement the goals of sales department.

· Download backup from FTP to hard disk

· Send SMS to clients about maintenance monthly from TeBAS

Qualifications:

· Good verbal and written English.

· Fresh graduated

· Bachelor's degree in business, information system or another related field.

· Tourism background is a plus

· Good communication skills.

· Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work.

· Very Good in analyzing data

· Familiar with Microsoft Application (Excel, word, PowerPoint)

· Cool-tempered and able to handle rejection

Working Conditions:

· Working hours from 9:00 am to 5:00 pm

· Two days working off (Friday& Saturday)

Other Benefits:

· Mobile line.

· Social Insurance

If you are interested Send your C.V to -

Job Type: Full-time

Pay: E£6.00 - E£7.00 per month

Education:

  • Bachelor's (Preferred)

Language:

  • english (Preferred)
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Outbound Customer Support Executive

EGP60000 - EGP120000 Y dubizzle MENA

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Job Description

Description

Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

JOB PURPOSE

As an outbound customer support executive; you will be responsible for guiding dubizzle listers through their journey with the platform, through handling their inquiries, comments and complaints if any in order to identify their needs and help them use specific products and insure their payments are processed successfully

KEY RESPONSIBILITIES

  • Make calls to clients to learn about their needs, complaints, or other issues with products or services and address them efficiently

  • Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed

  • Demonstrate dubizzle products to the client tailoring the best offer/package based on their need and budget
  • Elaborate dubizzle's payment portfolio finding the best payment solution relevant to the client ensuring successful payment processing
  • Build lasting relationships with clients based on trust and reliability
  • Utilise software, scripts, and tools appropriately
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
  • Make sales or recommendations for products or services that may better suit client needs
  • Take part in training and other learning opportunities to expand knowledge of the company and its position
  • Adhere to all company policies and procedures
  • Ability to conduct market research surveys with buyers or sellers
  • Collect data about consumers, competitors, and market conditions.
  • Building rapport with clients over the phone to ensure the survey completion within the required time
  • Capturing the information via company CRM so information can be processed correctly

Requirements

Qualifications:

  • Bachelor's degree in business administration, or any related field or equivalent certification.

Experience:

  • At least one year of general business experience that includes problem resolution, business writing, quality improvement and customer service
  • 1 year of call center customer service experience is preferred

Knowledge

  • Understanding of company products, services, and policies
  • Proficiency with computers, especially with CRM software, and strong typing skills
  • Ability to effectively communicate with members and prescribers while managing multiple software systems
  • Ability to work a flexible work schedule
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Skills

  • Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice
  • Excellent problem solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
  • Strong time management and decision-making skills
  • Self-disciplined and resilient, able to handle rejection and maintain a positive attitude

Benefits

  • A fast paced, high performing team.
  • Comprehensive Health Insurance
  • Life Insurance
  • Rewards & Recognitions
  • Learning & Development opportunities
dubizzleegypt
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Outbound Customer Support Executive

EGP4000 - EGP6000 Y dubizzle Egypt

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Job Description

Description
Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Job Purpose
As an outbound customer support executive; you will be responsible for guiding dubizzle listers through their journey with the platform, through handling their inquiries, comments and complaints if any in order to identify their needs and help them use specific products and insure their payments are processed successfully

Key Responsibilities

  • Make calls to clients to learn about their needs, complaints, or other issues with products or services and address them efficiently
  • Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Demonstrate dubizzle products to the client tailoring the best offer/package based on their need and budget
  • Elaborate dubizzle's payment portfolio finding the best payment solution relevant to the client ensuring successful payment processing
  • Build lasting relationships with clients based on trust and reliability
  • Utilise software, scripts, and tools appropriately
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
  • Make sales or recommendations for products or services that may better suit client needs
  • Take part in training and other learning opportunities to expand knowledge of the company and its position
  • Adhere to all company policies and procedures
  • Ability to conduct market research surveys with buyers or sellers
  • Collect data about consumers, competitors, and market conditions
  • Building rapport with clients over the phone to ensure the survey completion within the required time
  • Capturing the information via company CRM so information can be processed correctly

Requirements
Qualifications:

  • Bachelor's degree in business administration, or any related field or equivalent certification

Experience:

  • At least one year of general business experience that includes problem resolution, business writing, quality improvement and customer service
  • 1 year of call center customer service experience is preferred

Knowledge

  • Understanding of company products, services, and policies
  • Proficiency with computers, especially with CRM software, and strong typing skills
  • Ability to effectively communicate with members and prescribers while managing multiple software systems
  • Ability to work a flexible work schedule
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Skills

  • Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice
  • Excellent problem solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
  • Strong time management and decision-making skills
  • Self-disciplined and resilient, able to handle rejection and maintain a positive attitude

Benefits

  • A fast paced, high performing team
  • Comprehensive Health Insurance
  • Life Insurance
  • Rewards & Recognitions
  • Learning & Development opportunities
dubizzleegypt
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Operations & Customer Support Executive

EGP40000 - EGP60000 Y Startup Gate EG

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Job Description


We're Hiring Join Our Growing Team.
We are looking for an
Operations & Customer Support Executive
to help us run the daily engine behind our digital platform. This role is ideal for someone who enjoys making things work smoothly, supporting users, and being the reliable go-to person in a fast-paced environment.


What you'll actually do day-to-day:
Handle customer support via chat, email & socials (you'll be the friendly face behind our responses)

Keep our records clean and updated (data entry, partner info, onboarding support).

Track issues and escalate technical ones when needed.

Assist in onboarding new users and service providers to the platform.

Support community activities and help with basic operational reporting.

Coordinate with internal teams to get tasks moving (tech, marketing, community).

Help us spot small process issues and improve how we work.


Think of yourself as the team's right hand and users' first line of help.

Full-time from New Cairo office.
Who we're looking for:

  • 1–2 years experience in operations, admin, or customer support
  • Strong communication skills in
    English & Arabic
  • Detail-oriented, organized, and digitally savvy
  • Someone who enjoys working behind the scenes to keep things running smoothly.


If this sounds like you (or someone you know), send your CV to:
Let's build something exciting together

Hiring #CustomerSupport #Operations #StartupJobs #Cairo #JoinUs
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