16 E Learning jobs in Egypt

Description
The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Key job responsibilities
Key job responsibilities
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation and coaching
- Ensure training records are kept up to date through the console
- Ensure training materials are kept and delivered against the standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve New Hire (NH) learning experience
- Feedback to Instructors and Peer Trainers on their delivery NH groups performance
- All tests/ audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support projects with feedback and improvements
Basic Qualifications
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 45 hours/week, and overtime as required
Preferred Qualifications
1+ years of Microsoft Office products and applications experience
English level B2 - Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written & spoken communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

A completed Bachelor’s Degree from an accredited university.
Basic knowledge in using Software like Articulate 360 and photoshop and video editing to create training content.
Proficiency with Microsoft Office (Excel, Word, PowerPoint) and MS Outlook
Excellent analytical skills with attention to details.
Capacity to exercise independent judgment in resolution of administrative problems or issues
Demonstrated ability to maintain energy, enthusiasm and commitment while managing change
**Please note**: Shift hours for this position may be different from the standard production shifts, willingness to work different shifts is mandatory. There is no scope for work from home facility for this role. Employee needs to be present at site locations during work hours
3. Travelling to different stations in the shift or during the week is required as per business needs

The AMZL Learning Associate works with their Country L&D manager, Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.

Key job responsibilities
- Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
- Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
- Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
- Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
- Execute plans to close gaps in the developmental needs for individuals and groups
- Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
- Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.

Giza, EGY

Previous experience as a trainer, prior training, teaching or presentation experience
Willingness to work in different areas as required by training needs, excellent attendance

**Additional Information**
**Job Number** 25109092
**Job Category** Human Resources
**Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Required Language**
English

**Employment Type**
Full time

**Contract Type**
Permanent

**Description**

**Responsibilities**:

- Identify training needs by evaluating strengths and weaknesses
- Translate requirements into training that will empower employees for the next step of their career path
- Build annual training program and prepare teaching plans
- Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals
- Direct structured learning experiences and monitor their quality results
- Acclimate new hires to the business and conduct orientation sessions
- Deliver training courses
- Assess training effectiveness to ensure the incorporation of taught skills and techniques into employees' work behavior
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Remain updated regarding new trends and tools in employee development
- Market analysis and research regarding training programs that may match company needs
- Takes personal responsibility to understand and comply with all company and client Health, Safety, and Security responsibilities

**Qualifications & Requirements**
- Advanced level of English (at least C1) both verbal and written
- College degree in HR Management, Organizational Psychology, or a relevant field (preferable)
- Relevant experience for a minimum of 1 year is a must
- Minimum of 6 months in the customer service industry
- Structured way of working
- Excellent communication, interpersonal, facilitation, and influencing skills
- Dependable, reliable, and able to perform duties with minimum supervision
- Ability to interact positively with staff at all levels

**Learning & Development Specialist**:

- Req ID#: 141786- Location: Cairo, EG- Category: Learning & Development**Required Language**
English**Employment Type**
Full time**Contract Type**
Permanent**Description** Job Responsibilities**
- Identify training needs by evaluating strengths and weaknesses
- Translate requirements into training that will empower employees for the next step of their career path
- Build annual training program and prepare teaching plans
- Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals
- Direct structured learning experiences and monitor their quality results
- Acclimate new hires to the business and conduct orientation sessions
- Deliver training courses
- Assess training effectiveness to ensure the incorporation of taught skills and techniques into employees' work behavior
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Remain updated regarding new trends and tools in employee development
- Market analysis and research regarding training programs that may match company needs
- Takes personal responsibility to understand and comply with all company and client Health, Safety, and Security responsibilities

**Qualifications & Requirements**
- Advanced level of English (at least C1) both verbal and written
- College degree in HR Management, Organizational Psychology, or a relevant field (preferable)
- Relevant experience for a minimum of 1 year is a must
- Minimum of 6 months in the customer service industry
- Structured way of working
- Excellent communication, interpersonal, facilitation, and influencing skills
- Dependable, reliable, and able to perform duties with minimum supervision
- Ability to interact positively with staff at all levels

**Job Segment**:Learning, Human Resources

**Required Language**
English

**Employment Type**
Full time

**Contract Type**
Permanent

**Description** Job Responsibilities**
- Identify training needs by evaluating strengths and weaknesses
- Translate requirements into training that will empower employees for the next step of their career path
- Build annual training program and prepare teaching plans
- Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals
- Direct structured learning experiences and monitor their quality results
- Acclimate new hires to the business and conduct orientation sessions
- Deliver training courses
- Assess training effectiveness to ensure the incorporation of taught skills and techniques into employees' work behavior
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Remain updated regarding new trends and tools in employee development
- Market analysis and research regarding training programs that may match company needs
- Takes personal responsibility to understand and comply with all company and client Health, Safety, and Security responsibilities

**Qualifications & Requirements**
- Advanced level of English (at least C1) both verbal and written
- College degree in HR Management, Organizational Psychology, or a relevant field (preferable)
- Relevant experience for a minimum of 1 year is a must
- Minimum of 6 months in the customer service industry
- Structured way of working
- Excellent communication, interpersonal, facilitation, and influencing skills
- Dependable, reliable, and able to perform duties with minimum supervision
- Ability to interact positively with staff at all levels

**Required Language**
English

**Employment Type**
Full time

**Contract Type**
Permanent

**Description** Job Responsibilities**
- Identify training needs by evaluating strengths and weaknesses
- Translate requirements into training that will empower employees for the next step of their career path
- Build annual training program and prepare teaching plans
- Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals
- Direct structured learning experiences and monitor their quality results
- Acclimate new hires to the business and conduct orientation sessions
- Deliver training courses
- Assess training effectiveness to ensure the incorporation of taught skills and techniques into employees' work behavior
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Remain updated regarding new trends and tools in employee development
- Market analysis and research regarding training programs that may match company needs
- Takes personal responsibility to understand and comply with all company and client Health, Safety, and Security responsibilities

**Qualifications & Requirements**
- Advanced level of English (at least C1) both verbal and written
- College degree in HR Management, Organizational Psychology, or a relevant field (preferable)
- Relevant experience for a minimum of 1 year is a must
- Minimum of 6 months in the customer service industry
- Structured way of working
- Excellent communication, interpersonal, facilitation, and influencing skills
- Dependable, reliable, and able to perform duties with minimum supervision
- Ability to interact positively with staff at all levels

**Job Number** 23119930

**Job Category** Human Resources

**Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**

**Required Technical and Professional Expertise**
Required Skills:

- OpenText, FileNet, Content Management, DataCap, CaseManager, ECM

3-6 Years of Experience

**Preferred Technical and Professional Expertise**
NA

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.