155 Delivery Operations jobs in Egypt
Operations Management Intern
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Paid Operations Internship at Drop (Egypt's All-in-One Car App)
Drop is building Egypt's first car super app – from on-demand car washes (WashDrop), to workshops, repairs, customizations, license renewals, and even car-to-car QR signals. We're making car ownership smarter, safer, and effortless.
We're looking for a driven Operations Intern to join our fast-moving team. If you're hungry to learn, thrive under pressure, and want to see how a startup runs from the inside, this is your seat at the table.
What you'll do:
• Support day-to-day operations (dispatching, order tracking, issue resolution).
• Coordinate with WashDrop field teams and workshop partners.
• Assist in handling customer inquiries and ensuring smooth service delivery.
• Contribute to building and refining operational playbooks.
• Collect and analyze feedback to improve efficiency.
What we're looking for:
• A problem-solver with strong organizational skills.
• Excellent communication (Arabic & English).
• Grit, adaptability, and a "no-task-too-small mindset.
• Interest in startups, mobility, or automotive tech is a plus.
• Based in Cairo.
What you'll get:
• Hands-on exposure to real-world startup operations.
• Monthly Salary
• Mentorship from the founding team.
• Opportunity to turn internship into a full-time role.
• The thrill of building something that reshapes how Egypt drives.
Agency(influencer/MCN) Operations/Management
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Ideal candidates have strong communication skills, a sense of responsibility, love using social apps (like TikTok & Instagram & Facebook, with followers a plus), and have experience in sales、administration, or talent management.
Not limited to Egypt, remote work
Recruitment and Management:
- Independently recruit and manage agencies, hosts, and coin-dealers.
- Resource Acquisition: Engage with and recruit high-value resources, and ensure their maintenance.
- Strategy Development: Formulate and execute recruitment strategies, with accountability for results.
- Daily Operations: Perform other daily operational tasks as required.
Requirements
- Good communication and comprehension skills
- Diligent, responsible, and highly efficient in task execution
- Arabic and English ability
- Skilled in Microsoft Office
- Candidates with relevant experience will be given priority
- Enjoy using voice social apps, familiar with various features and gameplay.
- Reliable and loyal, with integrity and goal-oriented.
- At least one year of experience in social media.
Cloud Infrastructure Operations k Management
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Cloud Infrastructure Operations Manager.Network Management ZM)
Description
Job Purpose
Manages the transformation of Etisalat network from Legacy to Cloud based. Manages, Controls and Maintains the different NFVI components - that expand every day to eventually host every existing network function- to achieve the desired network operation on 24/7 basis through insuring staff, system integrators and managed service teams ability to adhere to contacted KPIs & SLAs, in addition to building and coaching the operation teams in NFVI/cloud area by setting objectives, maintaining level of competency through development plans. Working with other technical sections to implement ongoing plans. Communicate with vendors, subcontractors, peers in other departments, and peers in other operators to resolve all related operation and integration problems over the Infrastructure layer.
Report To Position Name
Building and Operating resilient Cloud infrastructure systems:
• Operating a multisite, network wide, pro-active support service
• Designing the future support models, structure and deliverables, working with managed service partners/third parties
• Develop remediation plans and What-If scenarios to ensure VNFs availability
• Responsible for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Policy
• Managing infrastructure for secure, global, large scale, highly available services
• Work with Information Security (InfoSec) ensuring that the proposed infrastructure solutions comply with Cloud Security Guidelines and that all Services utilized adhere to the Minimum Security Baseline (MSB) established for each service.
• Responsible for availability of all Cloud Infrastructure platforms and building device management; servers, storage & server O/S, application packaging and deployment, hypervisors, Orchestrators, SDN controllers and monitoring components and systems capacity
• Applying effective processes for VNF Onboarding, Lifecycle management, DevOps automation model and service assurance
• Accountable for Cloud infrastructure upgrades, CSR handling, applying of remedies & permanent fixes. Setting and Frequent review of all NFVI operation processes & procedures & apply all required modifications to enhance work flow.
• Spare parts management; ensures Count, distribution & allocation to ensure service availability and fault resolution according to service SLA. Cloud Infrastructure reporting :
• collation of data and the distribution of daily and monthly operational reports Cloud Infrastructure Optimization :
• Enhance performance throughout the infrastructure automation framework and Implement tooling to optimize performance, availability and costs Deployment and integration of all network virtualized functions :
• Convert capacity plans into tangible cloud resources, Assisting internal customers on consuming the Global Cloud Service, including deploying IaaS and PaaS servers and providing guidance on features and functions that have been approved for use, Manage all configuration activities ensuring service continuity and Support stakeholders through testing, and where issues are thought to require infrastructure adjustments work with the project team to make the required changes Lead the Technology's transformation to cloud: Driving operational efficiencies and service improvement initiatives across internal teams and managed service partners Lead Systems Engineers as they design and deploy automation and configuration management tools needed to provide a secure, scalable, reliable and fast platform for both our infrastructure and application services. rive innovation while encouraging standards and efficiency uild and foster a high performance culture, mentor team members and provide the team with the tools and guidance Team Management:
• Manages the NFV cloud Infrastructure operations teams to insure smooth operation and maintain the virtualized network functions availability (CS core, PS Core, IPBB and VAS).
• Coaches and supervises the NFVI supervisors Team Leaders, setting yearly objectives and targets, in addition to the day to day communication and guidance. Vendor and Operation budget management :
• Tracking and reporting on all deployed cloud resources ensuring effective use of Operating Expenses and Assessment of OPex for cloud support and during evaluation of cloud RFPs/RFEs/RFQ Participate in technology strategy and external influence :
• Develop relationships with professional organizations and peer groups in other organizations, and stay updated with technology trends and best practices.
• Participate in technical architecture discussions to determine the most-appropriate scalable model, taking into consideration high availability, failover and disaster recovery
• Provide the required level of help and interaction with the planning teams to provide feedback and consultation regarding the strategic plans.
Qualifications
QUALIFICATIONS_ESSENTIAL
University Degree in communications/Computer Engineering. Fluency in both spoken & written English & Arabic language is required. Knowledge: Infrastructure experience and knowledge including deep understanding of Cloud infrastructure/services and delivery models, storage concepts and networking basics. Extensive understanding of Cloud Service Provider offerings. Solid foundation in software engineering best practices. Thorough understanding of networking concepts, Internet protocols and network security.
QUALIFICATIONS_DESIRABLE
N/A
EXPERIENCE_ESSENTIAL
Minimum of 8 years of Experience in the Infrastructure Operations with at least 3 in a leadership position
EXPERIENCE_DESIRABLE
N/A
CERTIFICATIONS_ESSENTIAL
N/A
Job: Manager
Organization: Etisalat-Misr
Job Posting: 18/Aug/2025, 6:24:04 AM
Head, Cash Management Operations
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Key Responsibilities
- Lead the Cash Client Journey Payments teams supporting clients and providing operational capabilities to clients across the network.
- Drive constant client input into the client journey to elevate the client experience, and lead the service teams to deliver high quality client interactions with solutions that meet client expectations
- Ensure continual experimentation within the client journey to deliver outcomes that align to the strategy and product backlog
- To direct and control service delivery in relation to Cash Management in the country
- To pro-actively manage risks associated with offering Cash Products, cheque clearing and branches
- Supervise branch staff, including coaching, development and discipline to help meet unit goals, strict adherence to policies and procedures, and to provide exceptional customer service, with staff level based on branch staffing model.
- To create and maintain 'Client Services Oriented' culture / environment where processes are designed in order to bring overall efficiency in operations and at the same time achieve highest level of client satisfaction.
- To benchmark Client service with the market (which includes all appropriate service providers in the service industry) in the Cash business and determine ways of achieving leadership
- Ensure that the unit is working effectively, that necessary resources are available to the businesses and that costs are regularly reviewed and monitored to prevent waste.
- Ensure that effective business continuity plans and emergency management procedures exist
- Lead projects for various products and mainly Regulatory related projects.
- Ensure all cheques, including returned items (RCMS Clearing Cheques, Inward collection, Outward Collection, In House cheques, PDCs and PDCDs) received into CMO are checked for authenticity and are processed as per customer's instructions.
- Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required eg sundry, erroneous, csa accounts etc
- Accountable for identifying, managing and controlling risks by ensuring that all procedures and processes are in compliance with local regulations as well as relevant low of the domiciled country of the client to avoid risks to clients, Bank and the Group.
- To proactively identify and recommend on areas of risk/ opportunities arising from regulatory and market changes.
- To undertake continuous monitoring of key controls to assess the proper functioning and adequacy of existing controls leading to effective management of Operational Risk.
- Ensuring alignment to SCB policies and procedures within the day to day processing environment of the function
- Ensuring Operation Units' standards and roadmap abide by Group operating principles, policies and procedures as well as Country Addendums and Enterprise Risk Management Framework ("ERMF")
- Ensuring that the execution of Operations' functions are fully compliant with statutory regulations, laws, guidelines.
- Assist R&C (risk and control) in the overall effective and proactive management of all Operation units' risks and control gaps
Skills And Experience
- 8+ years in payment/remittance space.
- SWIFT payment knowledge – advanced.
- Cheques and clearing experience.
- Analytical skills.
- Fluent in English & Arabic
- Branch Banking Systems
- Customer Support Policies, Standards and Procedur
- Anti-money Laundering Policies and Procedures
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Core Operations Senior k Management
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Core Operations Senior Engineer.Network Management C7)
Description
Job Purpose
Operate and administrate core network to achieve and maintain network availability KPIs.
Report To Position Name
Specify the failure source of the Core network & action/decision taken to achieve and maintain network availability KPIFollow troubleshooting & escalation process of the Core network to ensure the implementation of actions taken in the right way.Monitor and reports Performance of the Core network to ensure steady competitive quality all over the network.Archive and reports the network outage & failures to keep records of network problems and solutions and future preventive actions.Implement assigned work orders properly to ensure timeliness of work progress with work plans.Follow on quality assurance and control process to secure adherence to standards.Update changes in the core database files accurately to ensure right data availability when needed.Follow up and Reports full details on project progression to ensure sticking to Furnish innovative applicable ideas & solutions in order to facilitate work and enhance team performance. Communicate with vendors and suppliers to accomplish daily tasks, and proper problem handling.Perform the daily tasks and duties in a secure way in order to ensure coherence with the company security standards and rules.Evaluate and follows up with EOT core staff for all assigned projects and planned CSRs to ensure coherence with time frames and quality and SLA compliancy.Coordinate & assigns resources to ensure proper implementation of EOT tasks. Customer Centricity : Creates a positive internal customer experience during internal customer journeys and touch points Innovation: Continuously learn new trends in the market and propose new ideas, approaches and insights Operational Excellence : Takes responsibility—Accepts responsibility for outcomes of one's work; with focus on accurate high quality operations daily routine, processes and workflows. People Management : Demonstration of team spirit and a proactive collaboration with cross functional projects. Demonstrate company values and compliance with company policy.
Qualifications
QUALIFICATIONS_ESSENTIAL
University Degree in Electrical Engineering (major Electronics and telecommunications Engineering) Very Good Computer skills, Advanced MS excel is required. Excellent in Arabic & English (Reading, Writing & Oral).
QUALIFICATIONS_DESIRABLE
N/A
EXPERIENCE_ESSENTIAL
Work experience: 3-5 years of experience with proficiency in the field of wireless core network equipment
EXPERIENCE_DESIRABLE
Various vendors experience
CERTIFICATIONS_ESSENTIAL
Essential GSM/WCDMA fundamentals. Wireless GSM/WCDMA techniques. Soft switch/Media gateway principles. Effective Report Writing. Interpersonal Skills. Understanding Work Space. Desirable Time management. Creative thinking.
Job: Senior Engineer
Organization: Etisalat-Misr
Executive
Job Posting: 16/Sep/2025, 7:50:18 AM
Director of Operations Luxury Hotel Management
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**Job Title
Director of Operations Luxury Hotel Management Cairo, Egypt
Job Description
Director of Operations Luxury Hotel Management Cairo, Egypt
Position Overview**
Accor is hiring a seasoned Director of Operations for one of its leading properties in Cairo, Egypt. This strategic leadership role oversees all hotel departments, ensuring excellence in guest experience, service standards, and operational performance across rooms, food and beverage, housekeeping, spa, and in-room dining services.
**Job Details
Job Location: Cairo, Egypt
Industry: Hospitality
Function: General Management
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Role Summary Property-Wide Operational Leadership**
As Director of Operations, you will serve as the right hand to the General Manager, leading cross-departmental teams with a focus on financial efficiency, guest satisfaction, team development, and brand integrity. This role is pivotal to the property's success, directly impacting revenue, quality control, and team morale.
What You ll Do
* Oversee all hotel operational departments including Rooms Division, F&B, Housekeeping, Spa, and Guest Services
* Serve as Acting GM in their absence, managing critical decisions and maintaining daily operational oversight
* Monitor departmental performance against revenue targets, labor budgets, and service KPIs
* Lead departmental heads, conduct performance reviews, implement SOPs, and facilitate leadership coaching
* Manage payroll and expense control, ensuring alignment with approved budgets
* Represent the hotel in high-profile VIP and guest service situations
* Maintain strong operational knowledge of hotel services, POS systems, and guest amenity standards
* Oversee guest satisfaction tracking, issue resolution, and continual service improvements
* Facilitate regular operational meetings, morning briefings, and participate in safety and executive planning forums
* Collaborate with finance teams to monitor P&L statements, revenue forecasts, and expense reports
* Drive sustainability and brand responsibility initiatives across departments
Ideal Profile
* Minimum 5 years in a senior hotel operations leadership role, preferably within a luxury or lifestyle brand
* Proven track record overseeing both Rooms and Food & Beverage departments
* Solid understanding of budgeting, financial reporting, and profitability analysis
* Strong communication, leadership, and organizational skills
* Bachelor s degree in Hospitality Management or a related field preferred
* Ability to work flexible hours, including weekends and holidays
* A proactive, detail-oriented, and people-focused leadership style
* Be part of an iconic global hospitality group with access to international mobility
* Enjoy career development programs and cross-training across hotel brands and functions
* Exclusive employee discounts across over 100 countries
* Work in a supportive and diverse culture driven by purpose, responsibility, and innovation
* Lead with impact in one of Cairo s most dynamic hotel environments
Supply Chain
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As a Supply Chain & Order Management Coordinator, you will be part of the Customer Service and Design team, working closely with Service Account Managers and Key Account Managers. This role offers the opportunity to manage a wide range of products and ensure service excellence across Egypt, Libya, and Sudan. You will play a central role in order processing, logistics coordination, and stock management, ensuring seamless alignment between distribution centers, warehouses, customs, and service operations.
Key Responsibilities
- Manage end-to-end order processes, including entry, coordination, and delivery of parts, tools, services, and materials.
- Execute purchasing and invoicing activities, ensuring accuracy and compliance with standards.
- Collaborate with service administration teams to deliver effective support and backup solutions.
- Apply global standards, processes, and local/legal requirements consistently in order management and service administration.
- Support sales teams and customers by planning and coordinating service events.
- Monitor and manage stock levels across warehouses, conducting audits and ensuring efficient flow of materials.
- Review contracts and conditions to ensure compliance with pipeline sales, margins, costs, and performance targets.
- Enhance customer service and build strong client relationships while supporting continuous improvement initiatives.
Requirements
Education & Certifications
- Bachelor's degree in Business, Supply Chain, Logistics, or a related field (preferred).
Experience
- 1- 5 years of experience in customer service, order management, or supply chain roles (preferably within manufacturing or technical industries).
Skills
- Language:
Excellent command of English. - Computer:
Proficiency in Microsoft Excel (Very Good to Excellent), Power BI, ERP systems (preferably SAP), and ability to learn new tools quickly. - Interpersonal:
Attention to detail, strong organizational skills, analytical thinking, numerical ability, problem-solving, negotiation, flexibility, multitasking, self-motivation, ownership, accountability, and technology proficiency.
Other Requirements
- Industry preference: Supply chain or manufacturing background.
- Travel: Yes
- Car: Required.
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Supply Chain
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Job Overview
The Purchasing and Logistics Officer is responsible for overseeing the procurement of goods and services, coordinating logistics, and ensuring the timely and cost-effective delivery of materials and products. This role involves negotiating with suppliers and optimizing logistics processes to achieve the company's operational goals.
Key Responsibilities:
Procurement and Purchasing:
Identify and evaluate suppliers, negotiate contracts, and establish long-term relationships with vendors.
- Source and purchase materials, equipment, and services according to the company's requirements.
- Prepare and process purchase orders, requisitions, and other procurement documents.
- Manage items list and price lists
Evaluate supplier performance and ensure compliance with quality standards.
Logistics and Supply Chain Coordination:
Plan and manage logistics operations, including inbound and outbound transportation, warehousing, and distribution.
- Ensure timely delivery of materials to production or distribution facilities to meet production schedules and customer demand.
- Coordinate with logistics service providers, freight forwarders, and transport companies.
- Resolve issues related to delays, damage, or discrepancies in shipment.
Optimize transportation routes and methods to reduce costs and improve efficiency.
Communication and Coordination:
Collaborate with other departments, such as sales, and finance,to align purchasing and logistics activities with business needs.
- Communicate with suppliers and logistics partners to resolve any issues and ensure smooth operations.
Qualifications and Skills:
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 3-5 years of experience in procurement, logistics, or supply chain management.
• Strong negotiation skills and ability to build relationships with suppliers.
• Familiarity with import/export regulations and customs procedures (if applicable).
• Excellent organizational and time-management skills.
• Ability to work under pressure and solve problems effectively.
• Attention to detail and high level of accuracy.
• Microsoft office Skills
Mandatory Qualifications:
•Microsoft office Skills
• Working Conditions:
• Primarily office-based
Supply Chain
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Company Description
Founded in 2001, A2Z Lingerie has become a favorite destination for women seeking pampering in luscious and delicate fabrics. The brand offers a wide selection of comfy sleepwear, loungewear, bras, briefs, and second skin shapewear. With over 12 locations across Egypt, A2Z Lingerie blends stylish designs with affordability. Our commitment to excellence has fueled our growth over the past 16 years, making A2Z Lingerie the top lingerie choice for women nationwide.
Role Description
This is a full-time hybrid role for a Fashion Designer located in Alexandria, Egypt, with some work-from-home flexibility. The Fashion Designer will be responsible for creating new designs, selecting fabrics, overseeing fittings, and incorporating embroidery into designs. Day-to-day tasks also include research on fashion trends, sketching design ideas, and collaborating with the production team to bring designs to life.
Qualifications
- Expertise in Fashion Design and Fashion
- Skills in Textiles and understanding of fabric properties
- Experience with Embroidery techniques
- Proficiency in Fitting and garment adjustments
- Strong attention to detail and creativity
- Excellent communication and teamwork skills
- Ability to work in a hybrid environment
- Bachelor's degree in Fashion Design or a related field
Supply Chain
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We're Hiring – Supply Chain & Logistics Instructor
We're looking for an experienced Supply Chain & Logistics Instructor to deliver a Diploma in Supply Chain & Logistics (recorded courses platform).
Requirements:
5+ years of professional experience in Supply Chain Management or Logistics
Previous teaching/training experience
Strong knowledge of procurement, inventory management, and transportation systems
Excellent presentation & communication skills