9 Data Processing jobs in Egypt

**Information Technology Team Manager**:
**Join Yazaki. Connect to the future.**

**Country**: Egypt
**City**: Fayoum
**Worksite / Location**: Yazaki Egypt

**Job Function**: Information Technology
**Job Discipline**: On-Site Support
**Job Family**: IT Administration

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Information Technology Team Manager in our plant in Fayoum.

**Key Responsibilities**:

- IT Field Services and Support:
Support the network & systems services, manage IT operation and Field Operation within the Egyptian locations.
- IT End User Service and Support:
Take end user calls; analyze issues and requests regarding IT services; create and manage tickets within the ITSM software ServiceNow; prioritize and categorize such tickets; manage and steer escalation of tickets to the next level in IT support; work on tickets on a 1st level basis regarding defined SLA times based on ITIL procedures and processes.
- CSC and Mfg. Mgmt. Relationship:
Maintain communication with Plant and CSC Mgrs. to understand new IT requirements and

inform IT Initiatives and IT Performance of his region.
- Liaison for IT & Business Project:
Provide support to Central IT Staff teams for the implementation of new projects or changes on

the infrastructure. Provide information about the infrastructure of the Locations under his

responsibility drive project within Egyptian locations
- Manage Department:
Organize the team and provide the resources to work to satisfy End User requirements.

Monitor KPIs and scorecards for his region and measure performance of himself and his team.

Provide Leadership, motivate and coach his team and provide the support for his development and training (Internal and external). Help on the preparation of the budget and execute it.
- Vendor support:
Maintain communication with external vendors of equipment and services and provide feedback of their support.
- Lifecycle IT Equipment:
Plan and Procure equipment for the Locations under his responsibility, control it and dispose once it is obsolete.
- Compliance & labor laws:
Ensure compliance with the requirements of the Quality Management System (16949),

compliance with YEMEA procedures, with health and safety rules within the work area.
- Good technical experience:

- experience in networking: Firewall, VPN, VLAN, Routage. Junipers. Palo Alto, Cisco switching.
- System & Server administration VMware, QNAP NetApp.
- LAN / WAN, VoIP et systems (Windows Server, VMware, SimpliVity), firewalls, Microsoft Office, Service Now, Office365, Active Directory.
- SAP knowledge.

**Qualifications**:

- More than 6 years in similar position - Manufacturing / Automotive experience preferred.
- Industrial background is required.
- Strong analytical skills.
- Excellent communication and interpersonal abilities.
- English proficiency level.

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.

Ps. Didn't found what you are looking for?
Take a look at our careers page! Be careful though, you might find your next dream job.

Four Seasons can offer what many hospitality professionals dream of - a chance to define a life-long career with global potential and a real sense of pride in work well done.

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.

Ultimately, our culture breeds success, and rewards it in many different ways.

Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.

We are currently looking for **Assistant Director of Information & Technology.**
- Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
- Establish and maintain user procedures and hardware familiarization for all systems.
- Provide administration services, to include; contribution to technology capital and operating budgets.
- Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
- Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
- Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
- Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.
- Assist in the co-ordination of new acquisitions and major projects as required.
- Participate in property-level, corporate-initiated technology implementations.
- Provide direct guest support and quality support to function rooms and conference services.
- Administer Lotus Notes, connection to global VPN and other communication tools.
- Assist in the process of systems backup and recovery procedures.
- Assist in management of third party vendors. - Provide 24 / 7 support for mission critical systems.
- Assist at network support and security of Hotel network, Active Directory maintenance,

**Since **Fortune **Magazine **named **Four **Seasons **Corporate **in **1998 **as **one **of **the **100 **best **companies **to **work **in. Having trouble searching for meaningful benefits? We **would **like **to **offer **our **employees **competitive **benefits**:

- Career advancement opportunities
- Strong culture
- Best-in-industry training
- Luxury environment in magnificent locations worldwide
- Competitive salaries
- Complimentary stays at FS properties (based on availability), with discounted meals
- Dental and medical/disability/life insurance
- Retirement benefits/pension
- Employee service awards
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurants

**Learn more about what it is like to work at Four Seasons - visit us**:
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**TITLE**:Information Technology Officer (IT Officer).**TEAM/PROGRAMME**:Egypt Country Office**LOCATION**:Cairo, main office **with 10% Travel to Upper Egypt offices.**

**GRADE**: 4**CONTRACT LENGTH**:Annual contract with the possibility of extension based on performance and budget availability

**CHILD SAFEGUARDING**:
Level 3: the responsibilities of the post may require the post holder to have “possible” contact with or access to children or young people, individually or in groups.

**ROLE PURPOSE**:
Save the Children implements lot of program & projects in the Health, Education, Livelihood, etc

The IT Officer will be responsible to troubleshoot the IT equipments, network and infrastructure including computers, printers, switches, routersetc maximizing using Jira ticketing system, manage the IT assets owned by Egypt country office, ensure data protection and security measures in place while dealing with the organization data, managing the new comers related tasks, manging the related tasks of the staff leaving SCI Egypt CO, ensure proper printing solution in place, respond to IT reports required by the donor,

**SCOPE OF ROLE**:
**Reports to**:Information Technology & Knowledge Management Manager

**Staff directly reporting to this post**:Information Technology Assistant(s) & IT Volunteer(s) “if applicable”.

**Role Dimensions**:The post holder will deal with Egypt CO staff, Regional IT team with the Centre Office, with the IT in the other regions, the technical hubs and IT vendors.

**KEY AREAS OF ACCOUNTABILITY**:
**1. Troubleshoot the IT equipments, Network and infrastructure**:

- Administrating day to day hardware, network and infrastructure equipments required troubleshooting including laptop, desktops, printers, data shows, networks switches, routers etc,
- Respond to the users day to day troubleshooting requests using Jira ticketing system,
- Administrate using Jira ticketing system to maximize its usage,
- Ensure the Jira ticketing system KPIs in line with the required timeline rates,
- Ensure remote solutions for remote troubleshooting is running smoothly,
- Ensure the Internet connections is monitored, secured, running effectively stable and in a good speed,
- Ensure the Internet service is compliant with “BW/users” SCI requirements,
- Ensure the ISP is committed Internet speed and contention ratio,

**2. Manage Egypt CO IT assets**:

- Maintain the IT equipments database,
- Ensure the IT equipments Database is updated on spot upon any changes,
- Ensure all network Hardware (like switches & APs) meet SCI minimum standards for deployments & configuration.
- Work closely with the Supply Chain department to ensure inventory System is running smoothly,
- Manage the IT equipments database,
- Ensure all procured IT equipments meet SCI standard specifications and configured accordingly,
- Manage IT equipments need to be disposed regularly and act as per Asset Management manual,
- Leading the process of donating/selling old equipments as required,

**3. Ensure data protection measures in place**:

- Ensure that the Data Protection policy is followed by users,
- Follow up the Data Protection SOPs during daily tasks,
- Ensure the global Antivirus solution in place, updating and running smoothly,
- Ensure the encryption solution in place and configured for all computers,
- Ensure the MFA mechanism is running smoothly,
- Ensure SCI Egypt CO accounts are maintained properly,

**4. Administrating the network Hardware and infrastructure security standards**:

- All non-SCI devices required Internet should connect to guest network or other segregate network.
- Ensure all network devices has the most updated firmware and batches,
- Ensure the network devices are physically secured and properly accessed,
- Ensure the IT unattended equipments are securely managed,
- Work closely with the Regional Office & Technical Hubs to ensure SCI global standard are met,

**5. Managing SCI Egypt CO new comers IT needs**:

- Manage creating the new comers SCI Accounts,
- Work closely with the HR department to ensure the new comer account is created by the HR system,
- Work closely with the PMs & Department leads to determine the new comers IT needs,
- Prepare the IT needed equipments and deliver it to the new comer,
- Orient the new comer on starting the IT received devices,
- Ensure the new comers are configured to use printer solution,

**6. Managing related tasks for staff upon leaving SCI Egypt CO**:

- Receive the IT equipments from the users that leaving the organization,
- Ensure a proper data exist on the computers of the users & report in case of expecting data loss,
- Backup the users data on external device (E-mail, excel, word documents, pics videos, etc)
- Manage the users SCI account, reset the password, disable the account, manage deleting the accounts,
- Arrange moving data of the users that leaving the organization to project/department team properly,

**7. Responsible for preparing the IT report

**Reports to**: Director, Online Tutoring

**Daily Responsibilities**:
C, C#, C++
Computer Modeling Database
HTML
JavaScript
SQL
Visual Basic
Computer Basics
Desktop Publishing
Oracle Database Networking
Perl Programming
TCP/IP
Unix Website Development
Principles of Information Systems
Linux

Calculus I, II, and III
Algebra
Statistics

Position is full time.

**Responsibilities will include the following**:

- Facilitating development of learning skills and concepts
- Providing guidance and encouragement while maintaining a positive attitude
- Facilitating learning without lecturing the material
- Answering specific questions about material presented
- Assisting students in learning problem solving strategies and methods of studying
- Keeping proper records and turning them into Ali Enterprise.

**Position Requirements**:

- Ability to work from our office in 6th of October City, Egypt
- Currently enrolled in graduate or undergraduate-level courses with 2 years minimum study in tutor discipline
- Strong verbal and written communication skills
- Patience in working with students for whom learning does not come easily
- Responsible, dependable, and organized work habits.

**Information and Communications Technology (ICT) Advisor**

**Project Overview and Role**:
USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy to substantially increase Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on seven sectors: engineering products, food processing, home têxtiles, ready-made garments, chemicals, printing and packaging, and building materials. Through the project, USAID works with the Government of Egypt to improve the trade and investment policy environment and reduce barriers to trade. USAID also partners with business associations and export councils to strengthen the trade services ecosystem for small
- and medium-sized exporters, as well as with private companies to help them access new international markets to increase export sales. TRADE tackles many trade and investment-related issues to sustainably increase Egyptian exports and drive economic growth.

***Primary Duties and Responsibilities**:
**TASKS**
- ** **Install and maintain project ICT infrastructure hardware, including servers, routers, switches, UPSs, PCs, etc.
- Install work-related software on workstations (such as MS Office), as needed.
- Manage hardware maintenance as well as document and log network usage.
- Troubleshoots network performance & Network Traffic issues.
- Troubleshoot office equipment technical problems and provide technical support for TRADE staff.
- Assist technical teams in developing IT-related TORs and RFQs for the project and partner institutions.
- Share in implementing the IT procurement operations, including the collection and evaluation processes of the submitted offers.
- Secure IT critical assets against misuse and provide critical incident reporting and response.
- Test the delivered work and ensure that everything operates in optimal conditions.

**Required Qualifications**:

- Experience working as a network administrator, preferably in a small organization of around 50 staff preferred.
- Strong interpersonal skills, ability to assist staff with IT issues.
- A degree or certificate in computer science, ICT, or related field.
- 7 to 9 years of experience in the IT field.
- Prior experience working with Microsoft software systems.
- Strong understanding of the Egyptian constraints, opportunities, and methodologies to ensure fast, reliable internet connectivity.
- Experience installing and maintaining ICT equipment and software.
- General awareness of the latest and most applicable technologies that could better serve TRADE project needs.
- Good English speaking and writing skills.
- Prior USAID project experience preferred.

**Company Overview**:
**About Palladium** - Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.

Maintain database for website and selling platforms
- Create product lists
- Data entry with digital photos
- Ensuring that images, specs, product info, and manuals are accurate and meet
Superior Equipment Marketing’s standards
- Auditing product data to ensure integrity and quality
- Arranging products as per categories and subcategories Adding product images
Processing basic images by cleaning up if required & cropping images.
- Updating products.
- Working on Excel spreadsheets for additions, deletions, and price updates with
accuracy

**Requirements**:

- Pharmacy Bachelor's degree or equivalent
- One year of experience in Microsoft Excel and Data Entry
- Strong computer skills, communication skills, ability to multitask, utmost attention to detail with a high level of accuracy, and work independently as well as with a team.
- Attention to detail and accuracy are essential
- Ability to consistently meet project deadlines

**Job Purpose**

We are seeking a detail-oriented and customer-focused individual to join our team as a Data Entry and Chat Agent. In this role, you will be responsible for gathering customers' inventory details and working on the files to import them into our system using our templates. Additionally, you will be handling customer inquiries and chats.

**Key Accountabilities**
- Gather customers' inventory details and ensure accuracy and completeness.
- Work on files to import data into our system using provided templates.
- Handle various data types including PDFs, paperwork, Excel sheets, and CSV files.
- Maintain data integrity and ensure compliance with company standards.
- Provide exceptional customer service and address customers' questions and concerns effectively.
- Collaborate with team members to resolve customer issues and escalate complex problems when necessary.
- Keep accurate records of customer interactions and transactions.
- Continuously seek opportunities to improve processes and enhance the customer experience.

**Requirements and Qualifications**
- High school diploma or equivalent; additional education or certification in data entry or related field is a plus.
- Proven experience in data entry or a similar role.
- Proficiency in using Microsoft Office Suite, particularly Excel.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills and ability to work well under pressure.
- Familiarity with chat and customer support platforms is preferred.
- Ability to adapt to changing priorities and work in a fast-paced environment.

Responsible for data integrity of customer information in all systems/tools
- Ensures all technical documentations are posted and updated.
- Agree handover documentation requirements with key stakeholders and that key activities and deliverables are incorporated in the programme plan to meet the overall programme objectives
- Manage and create the production of the project handover documentation to time, cost and quality criteria including review and sign off by the required stakeholders
- Provide status reports on the delivery plans including major issues with owners and actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager
- Communicate regularly with other project based Handover Managers to ensure exchange of experience, good practice and learning from mistakes
- Manage and co-ordinate project handover processes and ensure that all appropriate documental evidence is provided.
- Enhance handover templates
- Optimize handover interlock between the different stakeholders
- Initiate and conduct any needed improvement plan on handover
- Organize regular calls with project team and customer to make sure that they are aligned and to review with them the HO checklist
- Confirm with the project team that the customer assets have been well identified in the tools(GAHD ,PRIME, GENNI, SNOW)

**about you**:

- Understanding of networking technology and systems utilized in global WAN and LAN
- Able to work well under pressure and can handle escalations calmly and competently
- Excellent Communication Skills
- Results Driven
- "Can Do" Attitude and high Team Spirit and self-motivation attitude.
- Ability to work under pressure to deal with multiple tasks
- Ability to provide exemplary customer focused support in a fast-paced environment
- Able to work independently with initiative and proactivity
- Teamwork, uses a team approach to solve problem when appropriate
- Ability to work business hours based on customer region
- Advanced Excel knowledge is a big PLUS

**additional information**:

- Degree level or equivalent (Engineering, Computer Since, Computer engineering, Business or Science Degree);
- Fluent in both spoken and written English
- CCNA is preferred
- Automation Skills is a big PLUS
- Advanced EXCEL is required
**Professional Experience**:

- Minimum 5 years of experience in the fields of Telecommunication and Networking
- Minimum 2 years in a customer facing roles

**department**:Customer Services & Operations

**contract**:Regular