821 Customer Care jobs in Egypt

Hey dear candidates please read all the details carefully

this is a chat account (1st wave ) in application related to food orders and groceries

what we need from you ?

_ to be graduated and have your certificate

_ to be good at English at least b1+

_ if you're a man you need to have your military certificate

_ have experience in customer care or service field ia a plus

what we offer for you ?

_ transportation is provided

_ Rotational shifts

_ opportunities for promotions as it the 1st wave

_ salary 10k ( 8k net _ 2k KPIs )

important note : the hiring date is 10 of October

we're really interested for you to join us

please read all the details

this is a Rotational and overnight vacancy in smart village in 6th of October

transportation provided

salary 10 gross ( 8 basic / 2 KPIs)

we need you to be graduated and have your military certificate and be good at English at least b1

important note : the batch will start immediately

we're hiring immediately for bilingual chat account

location: smart village _ giza

_ transportation provided

_ salary 10 k net

_ Rotational shifts

what we need :

_ to be graduated

_ to have your military certificate

_ to be b1+ in English

About the Role:
Concentrix is seeking a motivated and customer-focused individual to join our team as a Banking Customer Service Representative. In this role, you'll be the first point of contact for customers of a leading financial institution, helping them navigate their banking needs with confidence and care.

Key Responsibilities:

• Handle inbound and outbound customer inquiries related to banking products and services
• Assist customers with account management, transactions, and troubleshooting issues
• Provide accurate information while maintaining compliance with banking regulations
• Resolve customer concerns efficiently and empathetically
• Document interactions and follow up as needed to ensure customer satisfaction

What We're Looking For:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask in a fast-paced environment
• Previous experience in customer service or banking is a plus
• High school diploma or equivalent required; additional education is an asset

Why Join Concentrix?

• Competitive salary and performance-based incentives
• Comprehensive training and ongoing support
• Opportunities for career growth and development
• Inclusive, dynamic, and supportive work culture

Apply Today
If you're passionate about helping people and thrive in a customer-centric environment, we'd love to hear from you. Join Concentrix and be part of a team that's redefining customer experience in the banking industry.

We're Hiring – Customer Care Representative

Location: Adly Chess Academy – Nasr City

Working Hours: 3:00 PM – 11:00 PM

Day Off: Tuesday

About the Academy:

Adly Chess Academy is one of the largest academies in Egypt and the Middle East specializing in teaching and training chess. The academy aims to enhance critical thinking and analytical skills for children and youth through professional training programs led by local and international experts.

Key Responsibilities:

Provide excellent customer service and support.

Handle customer inquiries and resolve issues effectively.

Contribute to enhancing customer experience and satisfaction.

What We Offer:

Professional and supportive work environment.

Opportunities for growth and development.

Performance-based incentives.

Company Description

ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, dedicated to providing high value-based, innovative BPO services. With a focus on personalized and consultative services, ETISAL International strives to meet each customer's unique outsourcing needs, helping them concentrate on their core businesses. Our global coverage and understanding of various cultures, combined with industry best practices, enable us to serve our clients with top-notch quality and transparency. We are committed to enhancing management and operational standards to exceed our clients' expectations.

Role Description

This is a full-time on-site role for a Customer Care Representative located in Cairo, Egypt. The Customer Care Representative will be responsible for addressing customer inquiries, providing support, resolving issues, ensuring customer satisfaction, and maintaining a high level of customer service. Daily tasks will include communicating with customers through various channels, managing customer interactions, and logging detailed reports of customer interactions.

Qualifications

• Strong Interpersonal Skills, Customer Satisfaction, and Customer Support skills
• Excellent Communication and Customer Service skills
• Ability to manage customer interactions effectively and efficiently
• Proficiency in using customer service software and tools
• Previous experience in a customer care or support role is a plus
• High school diploma or equivalent; further education in related fields is beneficial
• Ability to work on-site in Cairo, Egypt

Company Description

The company was established by Eng. Dia El Din Faraj Khalil, who has built and constructed more than 15 significant projects in New Cairo. With considerable investments in the import and export sector, particularly in the spinning and weaving sector, he owns a company located in the industrial zone contributing to the Egyptian labor market with over 5000 employees. Hometown Developments aims to contribute constructively and effectively to the advancement of the Egyptian economic sector, believing in its national duty to do so after the recent recession.

Role Description

This is a full-time, on-site role for a Customer Care Executive located in Cairo, Egypt. The Customer Care Executive will be responsible for handling customer inquiries, resolving complaints, maintaining customer satisfaction, and ensuring exceptional customer service. The role includes answering phone calls, responding to emails, providing information about the company's products and services, and up-selling or cross-selling when appropriate.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Service skills.
• Excellent Communication skills.
• Strong problem-solving abilities and active listening skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in a related field is preferred.
• Experience from 1-2 Years In real estate is a #Must.

Job Description:

We're seeking Customer Care Agent to join our team in a Multinational Company If you have at least 6 months of experience in an English-speaking call center and hold a B2 level of English proficiency, we want to hear from you

Key Responsibilities:

• Handle customer inquiries and support requests in English via phone.
• Deliver accurate information and effective resolutions promptly.
• Maintain detailed records of customer interactions and escalate issues when necessary.

Qualifications:

• Minimum of 6 months experience in an English-speaking call center.
• Excellent communication skills in English (B2 level or higher).
• Willingness and ability to work night and overnight shifts.

What We Offer:

• Competitive Package.
• Social and medical insurance (coverage up to 200,000).
• Professional training and development opportunities (fully paid).
• Supportive and inclusive team culture with clear career progression paths.
• Transportation provided in select areas.
• Opportunity to work in a Multinational Company.

Full time| On site

Location: Sheikh Zayed

Role: Customer service

Requirements:

• Fluent English speakers
• Flexibility with rotational shifts (Night&Overnight)

Benefits:

• Highest salary in the market + Allowances
• Social/Medical insurance
• Free transportation 24/7
• Fully paid training