211 Continuous Improvement jobs in Egypt

Requirements:

• Lead continuous improvement initiatives across production and operations.
• Implement Lean/Kaizen methodologies to optimize cost, quality, and efficiency.
• Train and guide teams on improvement tools and methods.
• Track KPIs and ensure sustainability of improvements.

Experience:

• Bachelor's degree in engineering, Business, Operations Management, or a related field.
• 1-3 years of experience in a similar continuous improvement, operations, or quality role.
• Proven experience with Lean, Six Sigma, or other process improvement tools.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and facilitation skills.

Company Description

Hero Middle East & Africa (MEA) is a Swiss-origin company based in Egypt, serving 40+ countries in the Middle East & Africa region. As the regional export hub, we have the largest jam manufacturing factory in the area and a workforce of 1200+ highly qualified employees. Our diverse product range includes Jams, Syrups, Juices, Honey, Peanut Butter, and sourced Baby food and Baby milk from our group factories in Turkey & Europe.

We're hiring a
Continuous Improvement Engineer
If you're passionate about driving process excellence and making a real impact, we'd love to hear from you.

As per the below requirements & Responsibilities :

• Bachelor's degree in industrial ,Production, Mechanical Engineering or relevant field.
• 1-3 years of Lean/Continuous Improvement experience in FMCG.
• Lead cost optimization initiatives, data analysis, and root cause analysis workshops.
• Lead the implementation of Lean and Total Productive Maintenance (TPM) programs.
• Analyze Manufacturing processes to identify areas for automation and efficiency improvements.
• Develop strategies to reduce waste and optimize resource utilization.
• Train and mentor team members on Lean and continuous improvement methodologies.

Company Description

SmartLink BPO Solutions is a division of Al Khaleej Training and Education Group operating in KSA and Egypt. As the leader in outsourced omnichannel customer experience management in the GCC & Saudi Arabia, SmartLink has numerous operational headquarters across Riyadh, Jeddah, Dammam, Arar, and Cairo. Renowned for being highly specialized, quality-oriented, and cost-effective, SmartLink has been elected as MENA Best BPO services provider for multiple years. We have been enhancing customer experiences in the Saudi market for over a decade.

Role Description

This is a full-time on-site role for a Continuous Improvement Manager, based in Cairo, Egypt. The Continuous Improvement Manager will be responsible for leading initiatives to enhance business processes, analyzing operational data, and managing operations to achieve excellence. The role involves developing and implementing strategies for process improvement, monitoring performance metrics, and driving operational efficiency.

Qualifications
- Minimum of *3 years' experience* in continuous improvement within contact center environments.

• Proven experience working with *COPC standards* and performance improvement frameworks.

• Certified in *Lean Six Sigma* (Green Belt or higher).

• Strong analytical and *project management skills*.

• Excellent communication and stakeholder engagement abilities.

• Flexibility to travel to KSA on certain occasions for business needs.

Responsibilities
- Analyze operational KPIs such as *AHT, FCR, CSAT, NPS* to identify improvement opportunities.

• Lead *process optimization projects* using methodologies such as Lean, Six Sigma, Kaizen, or PDCA.

• Facilitate improvement workshops and pilots; oversee implementation and ensure sustainability.

• Use *BI tools* and data from CRM/call systems to uncover root causes and drive data-driven decisions.

• Collaborate with cross-functional teams to implement and embed improvements.

• Develop and maintain *SOPs, guides, and scripts* to standardize workflows and best practices.

• Conduct *training and mentoring sessions* to promote a culture of continuous improvement.

• Provide leadership with regular reporting on project performance, ROI, and future improvement plans.

Leads the deployment of the Henkel Production System (HPS) at the site level by driving strategy, coaching teams, and fostering a culture of continuous improvement. Develops local capabilities, ensures effective implementation of continuous improvement tools and methodologies, and promotes best practice sharing across the continuous improvement network to enhance performance, problem-solving, and long-term site development.

• Define and lead the continuous improvement strategy and implementation; manage and oversee continuous improvement program deployment.
• Support and coach local continuous improvement practitioners to ensure effective rollout; engage relevant people and departments to drive full ownership of actions and outcomes.
• Foster and sustain a culture of continuous improvement (CI) and knowledge sharing across all areas of the site.
• Develop and expand local capabilities in continuous improvement tools and methodologies; promote structured problem-solving; inspire a passion for improvement by providing a clear vision and direction for the site's future development and performance.
• Network actively within the continuous improvement community to share best practices, promote improved performance and problem-solving, and encourage others to contribute to knowledge exchange.

• Proven leadership skills, with experience in FMCG environments
• Strong knowledge of continuous improvement methodologies
• 7–10 years of relevant industry experience
• Proficient in problem-solving techniques and project management
• Solid understanding of digitalization and manufacturing excellence practices

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Comprehensive Health Insurance for employee + dependents
• Employee Assistance Programme provides a wide range of mental health and wellbeing benefits

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Continuous Improvement, Associate Manager | Majid Al Futtaim Global Solutions | Transformation

ROLE SUMMARY

The role focuses on improving business efficiency through process redesign, using technology and simplicity as key enablers. It integrates LEAN, Six Sigma, and other frameworks into Majid Al Futtaim's culture. The position also drives change and collaborates with global teams to deliver measurable business transformation.

ROLE PROFILE

• Accountable for designing, re-engineering and changes in business process, procedures, policies with operational/business owners to improve quality of service throughout all touchpoints.
• Identify and lead the transformation of Al-Futtaim Global Solutions from the focus on conventional-issue detection and containment to focused on pre-emptive prevention.
• Guarantee or develop the necessary worksheets/systems to measure and evaluate performance, identify trends and reduce variability/defects in critical business processes.
• Gather, mine & analyze data to identify process inefficiencies, wastes and improvements opportunities (Use Lean Six Sigma or alike process improvement and problem-solving tools).
• Gather requirements and drive process change using staff interviews, document analysis, workshops, surveys, site visits, SOP and workflow analysis.
• Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
• Creating and documenting test procedures and scenarios for the pre-UAT phases.
• S/he will be contributing with internal and external resources to establish sustainable learning on Kaizen, Hoshin Kanri, Simplifications and Continuous improvement.

REQUIREMENTS

• Overall, 6-8+ years of experience in service industry.
• 2-4 years of them in a proven Continuous Improvement role i.e., analytical experience from a similar role /Business Excellence under BPO / Project management and business analysis.
• Holds a bachelor's degree.
• Accredited Lean Six Sigma Green Belt is a MUST.
• Deliver Six Sigma training (White Belt & Yellow Belts).
• Conduct Kaizen Events.

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Leading and facilitating Overall Equipment Effectiveness (OEE) and continuous improvement initiatives across our factories across the organization. focuses on enhancing processes, increasing efficiency, reducing costs, and improving overall product quality by applying Lean, Six Sigma, and other process improvement methodologies. leading and facilitating continuous improvement initiatives across the organization, identifying and flagging days without scheduled Job Orders (JOs) to prevent machine stoppage.

Responsibilities

1- OEE Management:

1) Monitor, analyze, and improve Overall Equipment Effectiveness (OEE) across the organization to maximize production efficiency.

2) Drive and implement continuous improvement projects aimed at enhancing operational performance and achieving strategic goals.

3) Utilize Lean, Six Sigma, and other methodologies to identify inefficiencies, eliminate waste, and enhance quality.

4) Conduct thorough data analysis to identify trends, root causes of inefficiencies, and opportunities for improvement, using appropriate statistical tools.

5) Work closely with various departments, including production, quality, engineering, and supply chain, to implement and sustain improvements.

6) Establish, track, and report on key performance indicators (KPIs) related to OEE and continuous improvement efforts.

7) Identify and promote best practices across the organization to standardize processes and drive sustainable improvements.

8) Conduct root cause analysis of production inefficiencies or failures, and propose corrective actions to prevent recurrence and improve overall performance.

2- Production Efficiency:

9) Collect, analyze, and flag no scheduled days, and interpret production performance data to assess the efficiency of operations and identify machine stoppages, bottlenecks, and areas for improvement.

10) Track & evaluate production teams to implement machine efficiency action plans aimed at improving production processes, production performance, and challenges; analyze breakdowns in order to reduce downtime; and optimize machine and labor utilization; and conduct meetings twice per week with production supervisors.

11) Check the machine utilization schedule daily to ensure all machines have scheduled Job Orders (JOs) and raise a flag to the FAM team in order to reach maximum machine utilization and follow the escalation matrix between the sales team, FAM Team , and sales head.

12) Establish key performance indicators (KPIs) to measure and monitor production efficiency, identify gaps, and track progress toward efficiency targets.

13) Ensure that the material teams are conducting regular scrap analysis and preparing relevant reports to minimize material wastage.

14) Production Plan vs Actuals: Review the production plan and compare it with actual operated job orders (JOs) to identify discrepancies.

15) Priority Plan: For any jobs that were planned but not operated, create a priority list based on customer urgency and share it with the production supervisors.

3- Maintenance Breakdown:

16) Participate actively in the root cause analysis of the repeated breakdowns and chronic failures

17) Review periodically the failure reason tree for every machine and update when needed

4- Analysis & Reports:

18) Prepare detailed reports on production performance, presenting findings, insights, and recommendations to management for informed decision-making.

19) Daily System Reports: Generate daily system reports for each machine, detailing breakdowns, available time, and production output, and verify machine entries to ensure accurate data in the system.

20) At the end of each month, conduct a comprehensive review of overall production performance, analyze strengths and weaknesses, and create an action plan for the following month.

Qualifications

• Bachelor's degree in mechanical maintenance engineering, production engineering, industrial engineering, or a related field.
• Minimum 5 years of proven experience as a continuous improvement senior engineer or project engineer or in production analysis, manufacturing, or a related role is preferred in the paper/plastic/packaging manufacturing industries.
• Certifications: Lean Six Sigma Black Belt or equivalent certification is required. Ability to analyze and interpret complex project specifications, blueprints, and production requirements. Familiarity with lean manufacturing (Six Sigma, Kaizen, Just-In-Time (JIT) principles, etc.) and continuous improvement methodologies.
• Business Acumen– a solid understanding of the organization's industry, market dynamics, and key drivers of business performance is crucial.
• Strong analytical skills to diagnose organizational issues, identify root causes, and develop data-driven solutions.
• Problem-solving skills to address complex organizational challenges and implement effective solutions.
• Attention to Details—ability to pay strong attention to details, ensure accuracy, identify and investigate anomalies or errors.
• Strong communication and interpersonal skills to engage stakeholders, build buy-in, and facilitate smooth transitions during periods of change.
• Excellent presentation skills to effectively convey ideas, influence stakeholders, and facilitate training sessions.
• Adaptability – accepts change, understands changes in work tasks, situations, and environment.
• Ability to manage multiple projects and work collaboratively across teams.
• Excellent verbal and written skills in Arabic & English.
• Efficiency gains and cost savings achieved through data-driven initiatives.
• Proficiency in MS Office, Power BI, or Tableau & ERPs

Responsibility: -

• Actively coach and mentor the project team for process execution, policy & practices

.
• Leading and participating in the company process improvement program, including establishing and implementing CMMI for development with agile

.
• Planning, developing, and maintaining the Quality Management System and Manage QMS assets Library

.
• Participate in the process and workflow automation

.
• Responsible for Jira and EasybI administratio

n
• Planning and coordinating the implementation of the Process Improvement project according to the recommended Quality modern standards process, Business best practices, and company objectives

.
• Conduct orientation & Training on the new processes if needed

.
• Identify quality assurance process bottleneck and suggest actions for improvement

.
• Planning and preparing for the external audit

.
• Planning, conducting, and reporting Quality Internal Audits, scheduling, and results

.
• Drive resolution of issues collected from all assessments and reviews of the project

.
• Lead Process Improvement Action Plan to reach process capability goals in the project

.
• Coordinate and manage meetings with the related stakeholders regarding taking the suitable corrective actions to cover any comments related to the audit status

.
• Providing consultancy services to all stakeholders of the project related to Quality assurance activities and best practices

.
• Prepare and present reports and metrics to Senior Management

**.

Requirement**

s:
• Bachelor's degree in Computer Science or relevant fiel

d.
• From 3 to 5 years of experience as a QA Enginee

r.
• Proficient in MS Office softwar

e.
• Strong analytical skills to interpret and derive insights from multidimensional data, preferred Certified green belt six sigm

a.
• Experience with business intelligence tools, particularly EasybI or similar platform

s.
• The ability to actively look for ways of improvement and good service orientatio

n.
• Knowledge of systems analysis and determine how a system should work and how changes in conditions, operations, and the environment will affect outcome

• s.Familiar with CMMI model or ISO Standard

s.

Responsibility: -

• Actively coach and mentor the project team for process execution, policy & practices

• Leading and participating in the company process improvement program, including establishing and implementing CMMI for development with agile

.
• Planning, developing, and maintaining the Quality Management System and Manage QMS assets Library

• Participate in the process and workflow automation

• Responsible for Jira and EasybI administration.

• Planning and coordinating the implementation of the Process Improvement project according to the recommended Quality modern standards process, Business best practices, and company objectives

• Conduct orientation & Training on the new processes if needed

• Identify quality assurance process bottleneck and suggest actions for improvement

• Planning and preparing for the external audit

• Planning, conducting, and reporting Quality Internal Audits, scheduling, and results

• Drive resolution of issues collected from all assessments and reviews of the project

• Lead Process Improvement Action Plan to reach process capability goals in the project

• Coordinate and manage meetings with the related stakeholders regarding taking the suitable corrective actions to cover any comments related to the audit status.

• Providing consultancy services to all stakeholders of the project related to Quality assurance activities and best practices

• Prepare and present reports and metrics to Senior Management

.

Requirement

• Bachelor's degree in Computer Science or relevant field.

• From 3 to 5 years of experience as a QA Engineer.

• Proficient in MS Office software.

• Strong analytical skills to interpret and derive insights from multidimensional data, preferred Certified green belt six sigma.

• Experience with business intelligence tools, particularly EasybI or similar platforms.

• The ability to actively look for ways of improvement and good service orientation.

•Knowledge of systems analysis and determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Familiar with CMMI model or ISO Standards.

Job Title: Associate - Quality Assurance & MIS

Location: Offshore Egypt

Department: Operations – Retail Ops QC and MIS OPS-89322)

Job Type: Contract (Time-sheet based invoicing)

Duration :3 months

Submission : 2

Job Summary

We are seeking a QC and MIS Specialist to support our Retail Operations team. The role involves quality control, reporting, and management information system (MIS) support to ensure smooth operations and compliance within the Retail Ops department. The position is based in Dubai and requires strong analytical, reporting, and coordination skills.

Key Responsibilities

• Perform quality checks on operational processes and reports.
• Maintain and update MIS dashboards and reports to support business decision-making.
• Analyze data for trends, inconsistencies, and process improvements.
• Coordinate with internal teams to ensure accuracy and timeliness of information flow.
• Support audit requirements and compliance checks within retail operations.
• Provide daily, weekly, and monthly reporting on operational performance.

Qualifications & Skills

• Bachelor's degree in Business Administration, Finance, Statistics, or related field.
• 2–4 years of experience in QC, MIS reporting, or data analysis (preferably in retail or operations).
• Strong proficiency in MS Excel and reporting tools.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and meet deadlines.

Job Type: Contract

Contract length: 3 months

Pay: E£20, E£23,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• QA: 10 years (Required)
• QC: 10 years (Required)
• MIS: 10 years (Required)
• Banking: 10 years (Required)
• MIS Reporting: 10 years (Required)
• Quality Assurance: 10 years (Required)
• Data Analysis: 10 years (Required)
• Business Administration: 1 year (Required)
• Finance: 1 year (Required)
• Statistics: 1 year (Required)

Application Deadline: 22/08/2025