2 Continuous Delivery jobs in Egypt
Senior Release Management Specialist
Posted today
Job Viewed
Job Description
Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market
Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
Our technology mirrors our people - Smart, Innovative & Forward Thinking
To maintain a competitive advantage as we grow, we are currently looking for a new "Senior Release Management Specialist"
Job purpose:
The purpose of this role is to oversee, coordinate, and manage the release lifecycle of IT services and applications, ensuring that releases are delivered on time, within scope, and in alignment with business objectives. The Senior Release Management Specialist is responsible for implementing and maintaining release management processes in accordance with regulators (SAMA) and ITIL best practices, while also ensuring the quality and integrity of the release process. This role plays a vital part in facilitating communication between development, operations, and stakeholders to minimize risks and enhance service delivery.
Responsibilities:
- Develop and maintain a release management framework that aligns with ITIL practices and organizational goals.
- Coordinate with cross-functional teams to schedule, plan, and execute releases, including application updates, patches, and new features.
- Manage and oversee the release calendar to ensure timely deployment, minimizing conflicts and maximizing resource utilization.
- Facilitate release readiness reviews, ensuring that release deliverables meet quality standards and business requirements.
- Collaborate with development and operations teams to identify, assess, and mitigate risks associated with releases.
- Ensure effective communication with stakeholders regarding release schedules, impact assessments, and potential issues.
- Continuously improve release processes, incorporating feedback and best practices to enhance efficiency and effectiveness.
Qualifications:
- 3-5 years of experience in release management, or IT service management.
- bachelor's degree in Computer Science, Information Systems, or a related field.
- ITIL v4 certification.
- PMP certification is a plus.
- Experience with release management tools and CI/CD processes.
- Strong understanding of software development lifecycles and methodologies (Agile, Scrum, etc.).
- Strong understanding of microservices architecture.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
- Experience in managing multiple releases and deployments concurrently.
- Knowledge of IT service management (ITSM) frameworks and tools.
Our values guide how we think and act - They describe what we care about the most
C
ustomer first - It's embedded in our design thinking and customer service approach
O
pen - Openness allows us to constantly improve and evolve
R
eal - No jargon and no excuses
B
old - Constantly challenging ourselves and our way of thinking.
R
esilient – If we fail, we bounce back stronger than before.
C
ollaborative - We know that we can achieve a lot more as a team.
We are changing lives by constantly striving for a better solution.
IT Release and Change Management
Posted today
Job Viewed
Job Description
II. Role Purpose, Key Responsibilities & Duties:
The IT Release and Change Management, Lead ensures Transmed business and IT stakeholders follow standardized methods and procedures to safeguard and handle all changes into the production environment. Define, enhance, document, implement, measure and promote the policies, guidelines, standards and processes to effectively and efficiently implement and maintain IT Change Management.
The Lead provides guidance and expertise for the execution, management, and adherence enabling and protecting the Transmed business interest, IT services availability and quality. Ensure standardized methods procedures are used for efficient and prompt handling of all business IT changes at Transmed and work closely with the change requestors to ensure change records are complete, thoroughly assessed, planned and executed.
Receive, log, and allocate priorities (with the change requestors), to all Requests For Change (RFCs) while highlight and ensuring all associated risks, urgency, and impacts are identified prior to implementing the business IT changes into the Transmed business environment.
Work with different teams and Project Managers to manage planned projects and changes as it related to Change Management, facilitate Change Board Advisory (CAB) meetings, technical assessment reviews, post implementation reviews, and manage all issues, conflicts, prioritize and escalate to management as required. Validate and verify that changes have been implemented successfully and have achieved the desired outcomes, assess change impact and estimate resources for all RFCs at Transmed.
Develop and maintain a comprehensive release management plan and associated procedures, collaborate with stakeholders to define release objectives, scope, and timelines. Identify dependencies, risks, and resource requirements for successful release delivery, coordinate with business, IT, and relevant stakeholders to align release plans with business priorities. Classify change requests based on urgency, category, and models.
Coordinate the change development, testing, and implementation in the Production environment. Develop rollback plans for changes and releases to minimize the impact of any potential issues or failures, collaborate with IT teams to define and test rollback procedures.
Ensure that rollback plans are communicated to relevant stakeholders and readily available during change implementation, coordinate the execution of rollback plans when necessary.
Provide reports on change statistics (daily, weekly, and as required), this is to include ad-hoc reports and queries as required, monitor and drive the efficiency and effectiveness of Change Management and make recommendations for quality and service improvement.
Build and develop a Change Management culture at Transmed and provide leadership through continuous improvement and integration of best practice and standards. Manage the communication of changes, effectively communicate to management and Transmed community of users the impact of the planned and scheduled changes or events.
Provide Change Management support 24 x 7, and perform other relevant duties as required by the Transmed business needs and priorities.
III. Key Competencies & Skills:
Strong leadership and management skills with the ability to motivate and guide a team effectively.
Strong skills, experience, and knowledge of Change Management.
Solid skills and experience in coordinating enhancements, roll outs, fixes, releases, and upgrades. Strong facilitation skills to manage and facilitate change management requests and meetings.
Strong reporting and documentation skills.
Well-developed verbal communications skills.
Good analytical reasoning abilities.
Customer service and results oriented, team player and co-operation.
Adhere and ability to communicate and promote the value of applicable policies, standards, and procedures.
Good understanding of IT Service Management emerging trends, technologies, and tools.
V. Role Requirements:
Academic Education & Professional Certifications Operational & Managerial Experience
− Bachelor Degree or Diploma in Computer Science, Information Systems, or related discipline
− At least 8+ years of working experience in an IT Service Management environment.
− ITIL Foundation Certificate in IT Service Management is a plus
Be The First To Know
About the latest Continuous delivery Jobs in Egypt !