797 Consumer Relations Specialist jobs in Egypt

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Secure that the graphic standards that are implemented in the IKEA store are in line with the IKEA manuals.

What you will do:

• Plan and execute a high level of Graphic solutions by communicating IKEA product features and solutions in all in-store areas.
• Daily and weekly checks made on implementation and application of graphic displays to ensure consist standards and translations are correct (in line with IKEA visual identity. IKEA Trademark and IKEA pricing as described in the IKEA Manual
• Implement graphic communication (notice board, usage of IKEA furnishing in Offices, signage & Posters) to all sales support areas and non-customers areas in order to maintain the store in accordance to IKEA standards, so that the perception of visitors to those areas is as strong as in the store.
• Be the custodian to the brand identity; IKEA tone of voice; sustainability, customer guidance and ways to shop in the store
• Plan, implement and follow up all projects in the store based on work briefs developed by Com& In team
• Partner ComIn team with their projects according to business and ComIn calendar
• Plan and execute any changes to graphic solutions as directed from 1st GD within the store so that they are in keeping with the store's current commercial calendar and activities.
• Develop a deep understanding and knowledge of Graphic Com-In related to IKEA manuals, proven ideas and guidelines (continual usages of toolbox for updates from IKEA Sweden) as set out by IKEA System B.V. in order to improve own skill base and competence (use yearly improvement plan set by Com-In Manager)
• Obtain a knowledge of our competitor's activities, the local market and our customers (communication, marketing adverts and trends in graphic materials) in order to develop awareness of Ikea Customers with the store.
• Work closely with marketing team to ensure we deliver the best activities and campaigns

What you will need:

• Degree / Diploma in Applied arts – Graphic design
• 1+ year experience in similar position
• Must have skills in using sign making equipment and preferably experience in working with MacIntosh graphic software
• Creative cloud - ADOBE ( In design – Illustrator & Photoshop )

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer's in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

About Al-Futtaim IKEA

GROWING TOGETHER.

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

‏⁦ Tqnia IT Company is hiring Senior Communication Specialist to join our team

Objectives of this role

• Developing and implementing comprehensive communication strategies that align with the company's goals and objectives.
• Managing internal and external communications to ensure consistent messaging and brand image.
• Creating, editing, and distributing engaging content across various platforms, including press releases, newsletters, social media, and the company website.
• Collaborating with different departments to gather information and ensure accurate and timely communication.
• Monitoring media coverage and public perception and developing strategies to enhance the company's reputation.
• Planning and executing public relations campaigns and events to promote the company's image and initiatives.
• Providing strategic counsel and adept crisis communication support, ensuring clear and compelling messaging.

tasks

• Write, edit and proofread communication materials, including press releases, articles, blog posts and social media content.
• Develop and maintain relationships with media contacts, journalists and influencers.
• Manage press conferences, media briefings and other public relations events.
• Monitor and analyse media coverage, providing regular insights and recommendations for improvement.
• Manage the company's social media presence, including content creation, posting and engagement.
• Prepare internal communications, including memos, newsletters and presentations for employees and stakeholders.
• Collaborate with marketing and design teams to create visually appealing and effective external communication materials.
• Plan, organise and support corporate communication events and public appearances.

Required skills and qualifications

• Bachelor's degree in Communications, Public Relations, Journalism or Marketing.
• 5years of experience as a Communication Specialist, Public Relations Officer or a similar role in communications.
• Strong understanding of corporate communication principles, media relations, public relations and crisis communication strategies.
• Strong interpersonal and networking skills, with the ability to build and maintain relationships.
• High level of creativity and strategic thinking, with the ability to develop innovative communication solutions.
• Excellent writing, editing and proofreading skills, with attention to detail and accuracy.
• Strong organisational and project management skills.
• Capability to work independently or collaboratively in a fast-paced environment.
• Ability to handle confidential information with utmost integrity and discretion.
• Adeptness to work under pressure and handle crisis communication.

Preferred skills and qualifications

• Master's degree in Communications, Public Relations or a related field.
• Relevant certification in Communications, Public Relations, or related field (e.g., Accredited in Public Relations (APR)).
• Experience with communication analytics and reporting.
• Ability to develop and maintain relationships with media professionals.
• Strategic thinker with creative problem-solving and strong analytical abilities.
• Knowledge of social media management, digital marketing and SEO practices.
• Familiarity with the latest tools and platforms, including social media, content management systems and graphic design software.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
Secure that the graphic standards that are implemented in the IKEA store are in line with the IKEA manuals.

What you will do:

• Plan and execute a high level of Graphic solutions by communicating IKEA product features and solutions in all in-store areas.
• Daily and weekly checks made on implementation and application of graphic displays to ensure consist standards and translations are correct (in line with IKEA visual identity. IKEA Trademark and IKEA pricing as described in the IKEA Manual
• Implement graphic communication (notice board, usage of IKEA furnishing in Offices, signage & Posters) to all sales support areas and non-customers areas in order to maintain the store in accordance to IKEA standards, so that the perception of visitors to those areas is as strong as in the store.
• Be the custodian to the brand identity; IKEA tone of voice; sustainability, customer guidance and ways to shop in the store
• Plan, implement and follow up all projects in the store based on work briefs developed by Com& In team
• Partner ComIn team with their projects according to business and ComIn calendar
• Plan and execute any changes to graphic solutions as directed from 1st GD within the store so that they are in keeping with the store's current commercial calendar and activities.
• Develop a deep understanding and knowledge of Graphic Com-In related to IKEA manuals, proven ideas and guidelines (continual usages of toolbox for updates from IKEA Sweden) as set out by IKEA System B.V. in order to improve own skill base and competence (use yearly improvement plan set by Com-In Manager)
• Obtain a knowledge of our competitor's activities, the local market and our customers (communication, marketing adverts and trends in graphic materials) in order to develop awareness of Ikea Customers with the store.
• Work closely with marketing team to ensure we deliver the best activities and campaigns

What you will need:

• Degree / Diploma in Applied arts – Graphic design
• 1+ year experience in similar position
• Must have skills in using sign making equipment and preferably experience in working with MacIntosh graphic software
• Creative cloud - ADOBE ( In design – Illustrator & Photoshop )

About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer's in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

About Al-Futtaim IKEA
GROWING TOGETHER.

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

Communication and Media Specialist

Location: Cairo, Egypt

Employment Type: Full-time

Experience Required: 2–4 years

Start Date: As soon as possible

Reports to: Media and Communications Manager

Industry: Non-Profit Organization Management (most preferable)

About the Role

We are seeking a dynamic Media and Communications Specialist to join our growing team. The ideal candidate will support both internal and external communications efforts, craft compelling content, manage media relations, and assist in promoting our mission across various platforms and audiences. This position is vital in amplifying Al Baraka's voice on the Islamic economy, economic reform, and sustainable development.

• Key ResponsibilitiesSupport the implementation of the organization's communications strategy at global, regional, and national levels.
• Develop and maintain a media and stakeholder database aligned with the organization's goals.
• Monitor media trends and proactively insert Al Baraka's messaging into key conversations.
• Build and sustain relationships with journalists and key media contacts.
• Draft, edit, and disseminate communication materials including press releases, website content, social media posts, marketing content, and printed materials.
• Track media coverage and compile performance metrics.
• Create newsworthy and impact-driven content (e.g., interviews, speeches, reports) that positions Al Baraka as a thought leader in the Islamic economy.
• Manage digital assets including photography, videography, and media kits.
• Collaborate with internal teams to ensure content alignment and effective campaign distribution.
• Coordinate Arabic and English content for websites and assist with content design and system management.
• Conduct research and contribute to the development and publication of media materials.
• Continuously update skills and apply new communications tools and strategies.
• Support event promotion, campaign execution, and stakeholder engagement initiatives.
• Travel for events, field visits, or media engagements as required.
• Create and execute the institution's marketing communications strategy in collaboration with the Media and Communications Manager to meet strategic marketing objectives.
• Define and create marketing communication messaging.
• Assist in the creation of the institution's marketing communications budget and ensure spending aligns with strategy and required approvals.
• Collaborate with senior leaders and stakeholders to maintain consistent branding and corporate identity across marketing and PR channels.
• Work with cross-functional teams (all institution departments) to produce effective promotional materials in line with international brand positioning and guidelines.
• Search for and create PR lists and invitation lists of professionals and institutions in the targeted country.
• Design, develop, and maintain the institution's marketing collateral.
• Support the creation of impactful marketing strategies and implement campaigns to increase market share in Islamic finance and economics.
• Plan and execute the institution's approved events (conferences, product launches, exhibitions, etc.).
• Produce detailed marketing proposals for events, programs, and projects (timelines, venues, suppliers, legal obligations, staffing, and budgets).
• Work with the Media and Communications Manager to identify and develop major supporters and secure partnerships.
• Build and maintain pipelines of prospective major supporters and partners.
• Create sponsorship and partnership packages and proposals.
• Contribute to the business development database and track relationships.
• Collaborate with the Media and Communications Manager to ensure effective partner journeys, care, and stewardship.
• Qualifications & Experience Education: Bachelor's degree in Mass Communication ONLY, specifically as BA in Press or TV/Radio.
• Note:
  If the degree is in Public Relations, candidates must demonstrate strong press writing skills.
• Experience: 2–3 years of relevant experience in media, communications, or development-related sectors.
• Languages: Fluency in English and Classical Arabic is essential.
• Technical Skills:
• Proficiency in Microsoft Office Suite.
• Strong writing, editing, and proofreading skills.
• Familiarity with digital communication tools and website management systems.
• Preferred QualificationsExperience working in the non-profit or development sectors.
• Demonstrated ability to implement communication strategies and produce high-quality multimedia content.
• Background in managing awareness campaigns or media advocacy.
• Recruitment ProcessShortlisted candidates will be invited to take a written assessment and undergo an oral interview. Only those selected for interviews will be contacted.

The United Nations Population Fund, Egypt Country Office is looking for an Advocacy and Communication Specialist – (International Post)

The Position:

The Advocacy & Communication Specialist leads effectively the management of UNFPA communication, behavior change communication and advocacy activities in the areas of population, reproductive health and gender. S/He is guided by evidence and research-based process of using communication to promote behavior that lead to improvements in health outcomes. S/He designs, updates, manages, coordinates implements and monitors communication and outreach initiatives in support of the 11th Country Programme delivery, and ensures and guides the appropriate application of systems and procedures and develops enhancements if necessary. The Advocacy & Communications Specialist must effectively influence counterparts and stakeholders from diverse backgrounds to jointly contribute to achieving population and development results.

S/He will report directly to the CO Representative

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA's strategic plan , reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to "build forward better", while addressing the negative impacts of the Covid-19 pandemic on women's and girls' access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose:

Within the context of the implementation of the 11th Country Programme, the incumbent will play a vital role in the design, planning and management of UNFPA's Country Advocacy and Communication strategies by analyzing relevant population and development trends, and statistical data, and by providing inputs to monitoring and evaluation of country program, joint programming initiatives and national development frameworks. The Advocacy & Communication Specialist will support the Head of Office and programme staff in projects implementation by developing appropriate mechanisms and ensuring compliance with established procedures, as well as by monitoring results achieved during implementation. S/He will monitor the political landscape and design an appropriate advocacy agenda in the advancement of the ICPD Programme of Action.

S/He will ensure that the UNSDCF through the UN Communications group will contribute to UNFPA s advocacy strategy

S/He will ensure accurate and reliable data and information are available and reported in a timely manner to the media and on the web, with required accountability to the population and according to professional ethical standards, in line with UNFPA guidelines and procedures

You would be responsible for:

• Development of Communications Strategy

• S/He will design an advocacy strategy for the advancement of the ICPD Programme of Action

• S/He will be responsible for the development of communications, including digital, content and strategies; by compiling and analyzing information in the subject areas of UNFPA cooperation framework with the Government.
• Oversees creation and delivery of engaging content for digital platforms that target a variety of key audiences, including the general public;
• Develop line of communications for media relations and web design to position UNFPA in the communications landscape in Egypt;
• Oversees the development of all types of communications to reach media, public and communities
• Organizes and facilitates learning sessions to improve and develop communications skills and capacity of CO staff

2. Media & Advocacy engagement

• Lead the UNFPA CO s communication group and create strong linkages with the Regional Office and HQ
• Represent UNFPA in the UN Communications Group
• Prepare talking points and background briefs for events and mission and develop/utilize visibility materials to ensure exposure and recognition of UNFPA contribution to country development plans
• Develop a media network to arrange coverage of emerging UNFPA missions and events
• Organize field visit for partners and Media in relation to high-level visits and events.
• Oversees the development and the printing of communication and advocacy materiel.
• Identifies and develops story lines for publications and use in diversity of media channels
• Oversees daily global, regional, national and institutional media scanning, prepares regular briefs for staff in CO and Regional office, and provides effective responses to inquiries for public information
• Coordinates and manages all CO publication activities, packaging information relevant to target audience
• Supervises the maintenance of the CO website, ensuring appropriate knowledge sharing, reliability of information and quality of design
• Develops and maintains media contacts and networks, providing newsworthy information to national and international channels, and ensuring coherence in public information activities and messages
• Liaise with UN agencies, partner agencies and national stakeholders to produce newsworthy stories on joint issues such as FGM, Gender and social norms, GBV against women and girls, Demographic Dividend, etc.;
• Ensure wide media coverage of UNFPA flagship report SWOP, and other milestone activities and organize launching events;
• Monitors programme targets with the programme team, to propose evidence and research-based processes of using communication that promotes behaviours leading to improvements in health outcomes. Promotes appropriate communication practices that are grounded in sound understanding of socio-ecological contexts, including the individual behaviours, the collective group actions, the social and cultural structures, and the enabling environment.
• Assists advocacy and resource mobilization efforts of the Country Office by preparing round tables, focus group discussions, relevant documentation, conference papers, speeches, donor profiles and participating in donor meetings and public information event

Any other duties as assigned by the UNFPA Representative

Qualifications and Experience:

Education:

Master university degree in mass communication, public relations, journalism or communication sciences or other related field.

Knowledge and Experience:

• At least 5 years of increasingly responsible professional experience in mass and institutional communication
• Proven ability to develop approaches and materials for diverse target audiences, including messaging on culturally sensitive issues
• Demonstrated experience implementing visibility communications & advocacy strategies
• Demonstrated experience working with stakeholders to build strategic partnerships
• Excellent writing and editing skills with strong analytical and research abilities required
• Solid knowledge of web production, social media and multimedia tools
• Excellent interpersonal communication and results-based programme implementation skills required
• Well-developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders.
• Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner.

Languages:

Full proficiency in English and Arabic is desirable

Required Competencies:

Values:

• Exemplifying integrity,
• Demonstrating commitment to UNFPA and the UN system,
• Embracing cultural diversity,
• Embracing change

Core Competencies:

• Achieving results,
• Being accountable,
• Developing and applying professional expertise/business acumen,
• Thinking analytically and strategically,
• Working in teams/managing ourselves and our relationships,
• Communicating for Impact

Functional Competencies:

• Advocacy/ Advancing a policy-oriented agenda
• Leveraging the resources of national governments and partners/ building strategic alliances and partnerships
• Delivering results-oriented programmes
• Internal and external communication and advocacy for resource mobilization
• Job knowledge/technical expertise

Managerial Competencies (if applicable):

• Providing strategic focus,
• Engaging in internal/external partners and stakeholders,
• Leading, developing and empowering people, creating a culture of performance
• Making decisions and exercising judgment

Compensation and Benefits:

This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.

Disclaimer:

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Fraudulent notices, letters or offers may be submitted to the UNFPA fraud hotline

In accordance with the Staff Regulations and Rules of the United Nations, persons applying to posts in the international Professional category, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

Interested candidates can apply through this link: …

Responsibilities

1- Annual Communication & Marketing Plan

• Create and execute the annual communication strategy that aligns with the company's overall objectives, ensuring consistent messaging across all channels.
• Propose and develop an integrated marketing and communication (MARCOM) plan, outlining key initiatives, messages, budgets, and timelines to drive brand awareness and engagement.

2- Event Management and Brand Image Monitoring

• Plan, coordinate, and manage events across multiple locations, ensuring seamless execution and that all events are aligned with the brand identity.
• Monitor and evaluate brand presence and image at events, ensuring all touchpoints reflect the brand's luxury positioning and values.

3- Performance Tracking and Reporting

• Define and set up monthly KPIs for each campaign and open project, measuring effectiveness and return on investment(ROI)
• Analyze data from surveys, sessions, and visits to extract insights and prepare detailed reports.

4-SMS-Email Campaigns

• Develop and implement targeted SMS and email campaigns monthly, ensuring personalized communication with customers to increase engagement and loyalty.
• Track and report on the effectiveness of messaging across these communication channels.

5- Customer visits

Monthly visits to distributors' and traders' showrooms are made to monitor and ensure the brand image is maintained.

Qualifications

• BSC degree Major(Marketing or Business)
• Experience in the same field, 2 to 5 years.
• Excellent in English.
• Excellent in MOS Programs.
• Proficient in presentation skills.

Pixie Wings is a new EYFS nursery & pre-school located in Sheikh Zayed, near Beverly Hills.

It aims to provide high-quality care and education for children aged 6 months to 4 years, with a focus on creating a supportive and nurturing environment where every child can thrive.

Key Responsibilities:
Reception and Admission Management:

·   Greet parents and visitors, providing a warm and professional welcome.

·   Manage the admissions process, including receiving and processing applications, scheduling and conducting tours, and following up with parents.

·   Ensure all admission documents are complete, accurate, and submitted on time.

·   Maintain up-to-date records of inquiries, applications, and enrollments.

Parent & Community Communication:

·   Act as the main point of contact for parents and stakeholders, handling inquiries and resolving concerns.

·   Support the development and implementation of communication strategies to promote the nursery's programs (social media, email, WhatsApp groups, newsletters, website, and community outreach).

·   Collaborate with staff to ensure programs and services are effectively promoted and communicated.

·   Contribute creative ideas for marketing and parent engagement initiatives
.

Professional Growth

·   Stay updated on best practices in early childhood communication and admissions.

·   Engage in ongoing professional development to strengthen skills and practices.

Requirements:

·   Bachelor's degree in marketing, Communications, Business, or a related field.

·   Strong ability and skills in working and playing with children

·   Minimum 2 years of experience in admissions, reception, marketing, or communications (preferably in an educational setting).

·   Strong written and spoken English is essential.

·   Excellent communication, interpersonal, and organizational skills.

·   Confidence in working with parents, staff, and vendors.

·   Strong marketing and promotional abilities.

·   Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Public Relations & Business Development is required

A company located in Heliopolis is currently seeking a Public Relations & Business Development Officer to join our team with good job benefits

Qualifications

She has a Bachelor's Degree

She must have a Minimum of 10 years of experience in the corporate business field.

She enjoys exceptional communication skills.

She is proficient in English (writing & speaking).

Resident of Heliopolis or nearby.

We're Hiring | PR Specialist

Are you passionate about storytelling, media relations, and building a brand's reputation?

We're looking for a Public Relations Specialist to join our team and take our communications to the next level

Job Responsibilities:

Create and implement PR strategies that align with our brand goals

Build strong relationships with media outlets, influencers, and partners

Write and distribute press releases, media kits, and company news

Monitor media coverage and handle crisis communications professionally

Coordinate interviews, press events, and public appearances

Collaborate with marketing and social media teams for consistent messaging

Requirements:

Proven experience as a PR Specialist or similar role

Excellent writing, editing, and verbal communication skills

Strong media network and understanding of media dynamics

Creativity, strategic thinking, and attention to detail

Bachelor's degree in PR, Communications, or related field

Location: Assiut

Apply now and be the voice behind our brand